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Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta

Removed from saved list

9.1

Exceptional

3,496 reviews

3,496 reviews

Breakfast58
View45
Housekeeping43
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Grand Indonesia Mall

130 m

Selamat Datang Monument

130 m

Mini Space Shuttle Park

160 m

Daily Foodhall

180 m

Galeri Indonesia Kaya

210 m

Popular landmarks
National Museum

2.1 km

Gambir Train Station Building

2.3 km

National Monument (MONAS)

2.4 km

Jakarta Cathedral

3.2 km

Museum Bank Indonesia

6.6 km

Closest landmarks
Embassy of Royal Belgian

220 m

Embassy of United Kingdom

220 m

Embassy of the Kingdom of Belgium

240 m

Embassy of Germany

250 m

Mars Mens Health

320 m

2021

Hotel Indonesia Kempinski Jakarta

Jl. MH Thamrin No. 1, Thamrin, Jakarta, Indonesia, 10310 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Thamrin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Jakarta

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Kids club

Spa

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

10 travelers have booked today.

Value for money8.5
Distance to city center1 km
Location rating9.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.6 km

Rooms available at Hotel Indonesia Kempinski Jakarta

Exceptional
Room comfort & quality

9.1

Grand Deluxe
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe King Bed
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Salon Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King - Bed & Breakfast
...
  • Room size: 44 m²/474 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Executive Grand Deluxe
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Diplomatic Suite
...
  • Room size: 128 m²/1378 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
Enter dates to see prices
Double Or Twin Deluxe
...
  • Room size: 44 m²/474 ft²
Enter dates to see prices

Frequently asked questions

Does Hotel Indonesia Kempinski Jakarta have a hot tub?

A hot tub is one of the facilities available at Hotel Indonesia Kempinski Jakarta.

What time is check-in and check-out at Hotel Indonesia Kempinski Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Indonesia Kempinski Jakarta?

Hotel Indonesia Kempinski Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 886600 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Indonesia Kempinski Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Indonesia Kempinski Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Indonesia Kempinski Jakarta?

Wake up to a great buffet breakfast at Hotel Indonesia Kempinski Jakarta. There's an additional charge of 312180 IDR for adults and 144000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Indonesia Kempinski Jakarta?

Hotel Indonesia Kempinski Jakarta features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hotel Indonesia Kempinski Jakarta?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel Indonesia Kempinski Jakarta. Small or intimate events like birthday parties and graduation parties can also be accomodated. Services for event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Hotel Indonesia Kempinski Jakarta?

On-site venues and convenient event services make Hotel Indonesia Kempinski Jakarta an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 3000 people. An extensive range of facilities and services including meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Indonesia Kempinski Jakarta?

Hotel Indonesia Kempinski Jakarta does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Indonesia Kempinski Jakarta?

The closest train, metro, or bus station to Hotel Indonesia Kempinski Jakarta is Bundaran HI, 400 m away.

What restaurants are nearby Hotel Indonesia Kempinski Jakarta?

Restaurants including OKU, St. Germain by Cacaote and Wee Nam Kee are popular in Hotel Indonesia Kempinski Jakarta’s neighborhood which is known as Thamrin.

What popular shopping places are close to Hotel Indonesia Kempinski Jakarta?

Shopping options in Hotel Indonesia Kempinski Jakarta’s Thamrin neighborhood include Grand Indonesia Mall, Sarinah Thamrin Plaza and Thamrin City Trade Mall.

What are popular attractions near Hotel Indonesia Kempinski Jakarta?

Hotel Indonesia Kempinski Jakarta’s location in the Thamrin neighborhood makes it close to famous attractions including Selamat Datang Monument, Mini Space Shuttle Park and Galeri Indonesia Kaya.

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See map

Explore the neighborhood

What people love about Hotel Indonesia Kempinski Jakarta

  • 10

    Exceptional
    Spaciousness

    "The room is huge, with amazing view."

    lily

    |

    July 1, 2022

  • 10

    Exceptional

    "Lots of surprises from the hotel."

    Farika

    |

    June 24, 2022

  • 10

    Exceptional

    "Being one of the most renowned hotels in Indonesia, HI can answer all of our expectations."

    Haryo

    |

    June 16, 2022

Overall rating:

9.1

Exceptional
2,967 reviews
Cleanliness
9.3
Facilities
9.1
Location
9.6
Read all reviews >
What travelers say they love:
Overall the stay was good as i expected
Febrianto from Indonesia
Family with young children
More about Hotel Indonesia Kempinski Jakarta

More about Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta

Get the most from an urban escape in Jakarta when you book a room at Hotel Indonesia Kempinski Jakarta. Located right in the city center, Hotel Indonesia Kempinski Jakarta saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Hotel Indonesia Kempinski Jakarta, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hotel Indonesia Kempinski Jakarta thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Hotel Indonesia Kempinski Jakarta are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
Hotel Indonesia Kempinski Jakarta also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Hotel Indonesia Kempinski Jakarta begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Indonesia Kempinski Jakarta caters to its guests varied dietary restrictions with cuisine types such as halal available.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Hotel Indonesia Kempinski Jakarta goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Experience all the sights and local attractions of Jakarta with Hotel Indonesia Kempinski Jakarta as your base. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 120 m away.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

109 mentions

Housekeeping

58 mentions

Food & Dining

56 mentions

Swimming Pool

41 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Infirmary
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Playground

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Bathtub
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site

Signatures Restaurant

  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte
Location
Jl. MH Thamrin No. 1, Thamrin, Jakarta, Indonesia, 10310
Exceptional
Location

9.6

Airports

  • Halim Perdanakusuma International Airport (HLP)
    10.6 km
  • Soekarno-Hatta International Airport (CGK)
    20.1 km

Public transportation

  • Bundaran HI
    410 m
  • Dukuh Atas
    610 m

Hospital or clinic

  • Century - Thamrin Residences
    540 m

Shopping

  • Grand Indonesia Mall
    130 m

Convenience store

  • Indomaret
    480 m 6 min drive

Cash withdrawal

  • ATM
    150 m 3 min walk
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    130 m
  • National Museum
    2.1 km
  • Gambir Train Station Building
    2.3 km
  • National Monument (MONAS)
    2.4 km
  • Jakarta Cathedral
    3.2 km
  • Museum Bank Indonesia
    6.6 km
  • Jakarta Old Town
    6.9 km
  • Ancol Dreamland
    8.1 km
  • Istiqlal Mosque
    12.1 km
  • Beautiful Indonesia in Miniature Park
    16.9 km

Nearby landmarks

  • Grand Indonesia Mall
    130 m
  • Selamat Datang Monument
    130 m
  • Mini Space Shuttle Park
    160 m
  • Daily Foodhall
    180 m
  • Galeri Indonesia Kaya
    210 m
  • Embassy of Royal Belgian
    220 m
  • Embassy of United Kingdom
    220 m
  • Alun Alun Indonesia
    230 m
  • Plaza Indonesia
    230 m
  • Grand Indonesia
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Any additional charges incurred at the property will be charged in Indonesian Rupiah based on the property's daily exchange rate.
  • Children between 6-12 years of age will be charged half the adult price for breakfast.
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee886600 IDR
  • Distance from city center1 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)312180 IDR

The property

  • Number of bars/lounges4
  • Number of floors15
  • Number of restaurants3
  • Number of rooms 289
  • Room voltage220
  • Year property opened1962
  • Most recent renovation2008

Reviews of Hotel Indonesia Kempinski Jakarta from real guests

Provided by verified guests of Agoda
9.1
/
10
Cleanliness9.3
Facilities9.1
Location9.6
Room comfort and quality9.1
Service9.1
Value for money8.5
High score for Jakarta
Rating
9+ Exceptional (1,021)
8-9 Excellent (397)
7-8 Very Good (265)
6-7 Good (62)
<6 Below Expectation (44)
Time of the year
Mar - May (431)
Jun - Aug (374)
Sep - Nov (447)
Dec - Feb (537)
All guests (2,967)
All room types
All languages

Show reviews that mention 

Showing 1,789 verified guest comments
12345
10.0
Exceptional
Novie from Indonesia
Family with young children
Stayed 2 nights in September 2013

a home in jakarta”

location, staff and everything

this hotel is one of the best hotels in jakarta. i have been traveling to jakarta for more than 2 decades.since the hotel finished its renovation, i have been staying at this hotel most of the time. great hotel, facilities and staff are very professional. shopping is also very convenient. at grand indonesia there are lots of good shops. they won't disappoint you. for souvenirs go to alun-alun at grand indonesia or go to plaza indonesia to find some more batiks at bin house, batik keris, iwan tirta private collection, alleira batik or lennor. for restaurants: skye bar and restaurant (take the lift near gramedia book store at grand indonesia) good to see the view of jakarta menara bca, lt. 56, jl. m. h. thamrin no. 1, thamrin cold stone icecream crystal jade palace (dim sum) the grand duck king (chinese food) kafe betawi (indonesian food) sushi tei (japanese food) social house (soho) a lounge cum café and bar with beautiful view of hotel indonesia round about. pizza & pasta, sushi, eastern & western grand indonesia, east mall, 1st fl jalan m.h. thamrin no 1 jakarta pusat, indonesia

Reviewed November 05, 2013

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9.0
Exceptional
Janet from Canada
Solo traveler
Grand Deluxe
Stayed 2 nights in May 2013

Fantastic and well worth it!”

Comfort, Style, Luxury

Fantastic stay at Hotel Indonesia Kempinski! Even though it was my first visit ever to Jakarta, together with the choatic scene which it owned, the hotel itself is like a mini oasis of its own. It is connected to the Grand Indonesia, which is only a road opposite to the Plaza Indonesia (being the 2 most luxurious shopping malls in the whole of Jakarta). The hotel room was completedly out of the blue. I requested for a room at the highest floor available so I can clearly look towards Bundaran HI (being the welcome monument of Jakarta). That was well delivered. The bathroom was huge and also overlooking the monument! Bedroom was fantastic, with a small living room styled area with sofas to chill. As for the malls, you will definitely get lost in. Don't ever get put off by the thought of Jakarta being undeveloped and poorly planned, it is definitely well worth the trip to get there and take a look. I will definitely be back and with Kempinski again!

Reviewed May 22, 2013

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9.0
Exceptional
Mario from Philippines
Couple
Deluxe King Bed
Stayed 2 nights in May 2012

Excellent Top-rated Hotel”

Beautiful room, great location

we had a fantastic stay at hotel indonesia kempinski jakarta. the room is beautifully decorated with a king bed. free wifi and internet access is also available. the bathroom is awesome with a separate tub that overlooks to the bedroom. separate cubicle for the shower and the toilet. the toilet has a sensor that automatically opens the toilet seat cover as you enter and flushes then closes as you get out. we were escorted by a friendly and polite staff to our room upon check in, then the luggage came almost instantly. we're smokers, so, we asked for a smoking room and were surprised to be given a smoking room which smelled good. the hotel is perfectly located with access to the grand indonesia mall. we had breakfast at the signature cafe. they had a complete spread in the buffet - dimsum, indonesian, pancakes, croissants and pastries and breads. value for money hotel!

Reviewed May 14, 2012

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9.6
Exceptional
MOHAMAD from Singapore
Family with young children
Grand Deluxe
Stayed 2 nights in December 2017

Top notch Hotel”

Kempinski Indonesia is one of the top notch hotel here in Jakarta. If you are looking for one on the finest stay and also in the centralise area, this hotel is fully recommended. We book the grand deluxe room through agoda.com. The room is super spacious and my kids really love it and they can play in such a huge room. The toilet have a separated bath and also a jacuzzi bath tub with a tv in it. The hotel is located right beside the grand Indonesia mall and there is a direct corridor from the hotel that links to the mall. The mall is also a one stop shopping area where you can get anything from fashion designs to international food variety. There is also kids entertainment area located at the east mall. Hotel facilities like the spa, Gym, swimming pool, sauna and steam bath was also very good. All are located on the 17th floor with a spectacular view of the city. Overall a great stay and its recommended for you to stay.

Reviewed December 11, 2017

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Dear MOHAMAD, Thank you very much for your detailed feedback. We are very happy to hear that you had an enjoyable stay with us here at Hotel Indonesia Kempinski Jakarta and to know that you are thoroughly satisfied with our facilities in the room as well as the wellness facilities. Again, thank you for sharing your experience. The team and I look forward to having you back in a not too distant future. Best regards, Petra Baumann Hotel Manager

Responded January 03, 2018
Hotel Indonesia Kempinski Jakarta
9.3
Exceptional
Handy from Indonesia
Family with young children
Deluxe King Bed
Stayed 5 nights in October 2014

An excellent hotel”

1. Great location 2. Friendly, helpful and prompt staff 3.Willing to go the extra mile to make our stay comfortable

Stayed at the Hotel Indonesia Kempinski Jakarta for 5 days. We chose the location because it had direct access to the Grand Indonesia mall which was very important for us. They took the initiative of setting up a baby cot for my 2 year old which was immensely helpful for my wife and me. We requested several things which they accommodated to us. Room service was prompt. I had sent a few things over before reaching and they were kind enough to hold on to it. Very helpful staff. Would stay again if I have the chance.

Reviewed October 24, 2014

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9.0
Exceptional
alexander from Indonesia
Family with young children
Deluxe King Bed
Stayed 1 night in December 2010

excellent rooms and location”

extraordinary rooms and services, best location
prices

grand indonesia kempinsky has one of the best rooms among all the hotels i have ever stayed worldwide. it has the best room, great services and one of th ebest location in jakarta. it is strategic, that the hotel located within the very central of jakarta and within walking distance to one of the largest shopping mall in jakarta. th eprice is a bit high, perhaps encouraging more weekend discount?

Reviewed December 29, 2010

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9.6
Exceptional
fellycia from Indonesia
Family with teens
Grand Deluxe
Stayed 3 nights in December 2020

best place for staycation”

We are group of 3 families with young and older children staying for christmas holiday during the pandemic because going outside jakarta is not an option for us, having to choose among 3 other hotel in the location, we sure glad to choose kempinski because it meet our expectations with the iconic bathub and big windows in grand deluxe room. the check in smooth enough altough there are some queuing but not so long, but the best part is the staff, they are so welcoming we certainly feel straight at home, especially pance and retno in signature restaurant but overall from the security to concierge and reception been very very helpful, even though we have to wait until 4.30 to get 1 room done.Food is great with many choice and great health protocols in restaurant but cleanliness in room could be improve because i still fing many dust under the table, and the hotel could improve the health protocol as well because we’ve been staying at other 5 star hotel during this pandemi, they provide touchless elevators and sanitizer in every floor near the elevator, but overall we have a blast time, thank you kempinski

Reviewed December 27, 2020

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Dear fellycia, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! It is with our utmost pleasure to learn that you had a memorable stay and you received personalised service from our staff. Your amazing compliment had been forwarded to all the team. Your very kind words are undoubtedly a great motivation for all of us to serve our best at all time. We are looking forward to your upcoming visit, anytime soon. Best regards, Sjefke Jansen General Manager

Responded January 27, 2021
Hotel Indonesia Kempinski Jakarta
9.6
Exceptional
Antony from Indonesia
Family with young children
Grand Deluxe
Stayed 2 nights in June 2019

Returning stay”

It's been our ritual to stay at Kempinski Jakarta every year, sometimes to celebrate an event or just a holiday staycation.. Its location in central Jakarta is hard to beat, and with Grand Indonesia at its doorstep we hardly have to go out to find entertainment, to dine, to shop or even just to get a cup of coffee. The rooms are spacious, clean and well maintained. The staff are always welcoming, attentive and helpful. Always nice to spend the afternoon by the pool, with a glass of juice and snacks ordered from the pool bar. Or spend the morning in the gym and spa.

Reviewed February 10, 2020

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Dear Antony, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking time to write a review on Agoda.com. It is with our utmost pleasure to learn that you had a memorable stay and you enjoyed our spacious room, the comfortness and the hotel's convenient location, adjacent to Grand Indonesia shopping mall. Your amazing compliment had been forwarded to everyone in the team. Your very kind words are undoubtedly become great motivations for all of us to serve our best at all time. We look forward to welcoming you back. Please do let me know if I can be of any further assistance. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager

Responded February 17, 2020
Hotel Indonesia Kempinski Jakarta
9.7
Exceptional
Cindy from Singapore
Business traveler
Deluxe King Bed
Stayed 1 night in January 2011

Fantastic location, big room and luxurious toilet”

location and amazing toilet

this is one of the hotel which i will miss. great location for food and shopping. the hotel staffs are friendly and helpful. i love the spacious room. well, not forgetting " the amazing toilet bowl " which is fully automatic. i will definitely go back on my next trip and highly recommend hotel indonesia kempinski jakarta.

Reviewed February 02, 2011

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9.6
Exceptional
Arief from Indonesia
Family with young children
Deluxe King - Bed & Breakfast
Stayed 1 night in February 2019

Best Hotel with perfect location and friendly staffs”

Hotel Indonesia Kempinski is the best hotel adjacent to one of the best mall in Jakarta, Grand Indonesia. This mall is huge with East and West Mall difference. you will not have enough time to see all floors at the mall. and the best part, after you finish enjoying the Mall, you can go back to your hotel room and enjoy the room or bathtub, all in a walking distance only.

Reviewed February 11, 2019

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Dear Arief, Thank you for choosing Hotel Indonesia Kempinski Jakarta and share your wonderful review with the readers of Agoda.com. It is a great pleasure for me and my team to read that you had an excellent stay on your recent visit and the amenities as well as the location of the hotel truly met your expectation. Please do let us know should there any other suggestion that you have, we certainly will see the possibility to fulfill your request. We are looking forward to the next opportunity to welcome you back in a friendly and enjoyable atmosphere at Hotel Indonesia Kempinski Jakarta. Best Regards, Sjefke Jansen

Responded February 11, 2019
Hotel Indonesia Kempinski Jakarta
10.0
Exceptional
Ferliana from Indonesia
Couple
Deluxe King Bed
Stayed 1 night in March 2012

Modern yet historical hotel”

This hotel has excellent and modern equipments and decor. I like the bathroom equipments and tools. Location is so central, can not find better location than this hotel in Jakarta

This hotel is the first hotel in Indonesia from the time Indonesia just got its independence. After major renovation, this hotel becomes the most hip hotel in Jakarta. The location is really at the heart of Jakarta, just across from the Jakarta's fountain. The view from the room is just breathtaking. The room decor is modern and relaxing. Lighting is so nice. Bed is super comfy. I was so excited with the bathroom. It has all automated toilet where it can warm the seat. Never seen like this in any hotel before. There is so many variety of cafe and restaurants in this hotel. And it is connected to one of the biggest mall in Indonesia. I would highly recommend this hotel to any traveller; business or leisure; single, couple or family.

Reviewed June 25, 2012

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10.0
Exceptional
Daniel from Australia
Couple
Grand Deluxe
Stayed 2 nights in February 2020

Hotel Indonesia is a historical gem, with amazing service, amazing buffet breakfast and large rooms”

Hotel Indonesia is a historical gem for Indonesia, and is located in the most central area possible. Rooms are generously sized with amazing views of the city below. The breakfast buffet was amazing - better than many other five star hotels I have visited. The choices for food and beverages are extensive, serving Indonesian, Japanese and western cuisines, with fresh juice, coffee, tea, and Jamu (a local Indonesian beverage - a must try!) available on offer. Many items are prepared fresh for guests (pancakes, waffles, eggs, meat, sushi). The staff were very caring and attentive to detail, and all staff speak fluent English. A special mention to Ruki, who although was a bellboy, went above and beyond to take care of us and ensure everything was perfect, even arranging our luggage throughout our room as we arrived, and helping us navigate Jakarta and tourist attractions. This was our first time staying in Hotel Indonesia and we absolutely recommend it for anyone wishing to visit Indo

Reviewed March 03, 2020

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Dear Daniel, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking time to write a review on Agoda.com. It is with our utmost pleasure to learn that you had a memorable stay and you enjoyed the hotel's convenient location. We are also glad to learn that you also relished the buffet spread at our Signatures Restaurant during breakfast, especially our Indonesian food section. Your amazing compliment had been forwarded to everyone in the team, especially Ruki. Your very kind words are undoubtedly become great motivations for all of us to serve our best at all time. We look forward to welcoming you back. Please do let me know if I can be of any further assistance. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager

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Hotel Indonesia Kempinski Jakarta
8.3
Excellent
WYE from Malaysia
Solo traveler
Grand Deluxe
Stayed 4 nights in March 2012

Historic landmark hotel”

Prime location, stylish rooms, In-hotel link to Grand Indonesia mall

with its prime location on the bundaran h.i., the hotel indonesia kempinski is an historic landmark property. it reopened in 2009 after an extensive and stylish renovation. the grand deluxe room is spacious and well-appointed with a clear panoramic view of the bundaran h.i. you are definitely in jakarta. and probably at the best location in jakarta. while the bed is somewhat on the firm side, the room is overall comfortable and well-equipped with a modern glass work-desk, leather work-chairs, sofa, leather arm-chair, 70+ channels lcd tv and touch-pad controlled ac. bathroom is large and luxurious with twin-vanities, free-standing bath, rainshower and high-tech toto neocrest automated wc. great convenience with its in-hotel walkway to the adjoining grand indonesia shopping mall and a silverbird taxi-stand at the front drop-off.

Reviewed March 08, 2012

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10.0
Exceptional
I from Indonesia
Business traveler
Grand Deluxe
Stayed 2 nights in December 2013

Good service”

room, restaurant, service

Hotel Kempinski Indonesia is the only hotel I stay while in Jakarta. I often stay here. I come 2 until 30 times in a year. I like this hotel. Kempinski has the best room in Jakarta. It is near to convention center and shopping center. I am happy with the service that have given to me. I will back again.

Reviewed December 21, 2013

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8.7
Excellent
Robert from Australia
Couple
Deluxe King Bed
Stayed 2 nights in September 2010

What a pleasant surprise!!!”

Exquisite rooms
Not a one!

This is the first hotel to give me a pleasant surprise in many a year. I travel every month and was wondering if my attitude towards hotels was in a state of over-supply. Then I stayed at the Jakarta Kempinski and I felt rejuvenated. My faith has been restored. Hotels can, and should aspire to excellence, and this hotel is very close. From the outside you would hardly know. By day it’s a plain, almost drab building of little consequence. But once inside you can feel the care that has been taken in every detail. The reception is the perfect layout for a hotel. It’s so inviting. Straight from check-in you are relaxed and can feel that your surrounds have been given some consideration. In fact that is how I would describe the whole experience. Thoughtful! The rooms are exquisite. They are a good size, and decorated with a purpose. Tasteful and functional. Not necessarily luxurious, but with elegance and efficiency combined. Since our stay was both business and leisure, this was the perfect mix for us. For some specifics, the bathroom is fabulous, the toilet is a wonder (you’ll have to try it to understand why) and the bath enormous. The internet was consistently good, and I used it for over 8 hours whilst working, the bed large and comfortable, and the room service prompt and polite. We had our shoes shined and ready in 10 minutes (a complementary service) and all the staff were extremely polite, cheerful and willing. The roof top hotel is a great spot for an early morning swim or a romantic splash in the evenings, and there’s a great bar right next to it. Finally for those inclined, you have two of the largest shopping malls in Jakarta right at the doorstep – connected to the hotel building even. In summary, without a doubt the best hotel I’ve staying in for many a year.

Reviewed September 14, 2010

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9.7
Exceptional
paula from Indonesia
Couple
Deluxe King Bed
Stayed 1 night in December 2010

Lovely hotel and great location”

Strategic location, spacious room and bathroom, connected to Grand Indonesia shopping mall
Some noises from the ceiling and the bed was dusty and a little dirty

i love our stay at kempinski. love the hotel, the room, and the bathroom. it is connected to grand indonesia so we can easily go there to shop or dine. the hotel is located strategically in the heart of jakarta. we stayed during new year's eve so we are right in the centre to watch the fireworks. we would definitely stay at kempinski again.

Reviewed January 05, 2011

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10.0
Exceptional
yonald from Indonesia
Couple
Deluxe King - Bed & Breakfast
Stayed 1 night in January 2017

Their Services are beyond expectation ”

Me and wife very enjoy and happy to stay in Kempinski Jakarta. The staff wrote a letter to congrats us for our honeymoon and my birthday with hand writting, that's really rare usually other hotel *5 give us letter with computer's writting. So we really feel well respected.. They also upgrade our room to Grand Deluxe with VIP view for FREE!! and gave us yummy cakes.. Woww.. The staff very polite and helpfull, their services are beyond our expectation Thanks to Kempinski Jkt, our special day more special here...

Reviewed January 23, 2017

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9.0
Exceptional
Jullian from Indonesia
Business traveler
Grand Deluxe
Stayed 2 nights in December 2015

An excellent hotel in the center of Jakarta.”

Room. Location. Foods.

It is always a delightful experience when staying at Hotel Indonesia Kempinski Jakarta. Not only it is located at the center of Jakarta, it is also connected to the biggest shopping mall in Jakarta, Grand Indonesia Shopping Town.

Reviewed December 11, 2015

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9.3
Exceptional
nicky from Indonesia
Couple
Deluxe King Bed
Stayed 1 night in September 2012

new building”

very clean room

Fall in love with kempinski by the time i entered the spacius lobby,the warm greetings from their staffs and the privillege treatment makes you feel very welcomed.. I really recommend kempinski for those who want luxury,comfort and being pampered travellers.The room is gorgeous,the food is amazing and all the staffs are very friendly.. and for sure,Kempinski HAVE THE BEST LOCATION!!..right in the heart of Jakarta..so be prepared to have an amazing view from your window..I really recommend kempinski..it's one of the most unforgetabble stay ever..

Reviewed October 19, 2012

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9.7
Exceptional
Mohd from Malaysia
Family with teens
Deluxe King Bed
Stayed 4 nights in February 2012

The hotel that you cannot find fault with.”

Room is well thought of and and staff is very friendly.

we took two deluxe rooms and we had a great time in kempinski jakarta. the hotel staff made our stay memorable as they are always ever willing to serve you and they do it with a smile always. the room was designed taking into consideration every aspect of the guests needs. the location is superb with shopping malls surrounding it. we had a pleasant experience of knowing the honesty of the house keeping personnel. my wife left some valuables in her room absentmindedly when we left for our daily shopping and when we came back everything was there as she had left it. my thanks to all the staff of kempinski who made our holiday a very pleasant one indeed.

Reviewed February 08, 2012

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