9.1
Exceptional
/10
(2,575 reviews)See what guests said
Highly rated by guests – 92% would recommend
Highly rated by guests – 92% would recommend
Breakfast50
View35
Housekeeping35
See map
9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Grand Indonesia Mall 130 m
Selamat Datang Monument 130 m
Mini Space Shuttle Park 160 m
Daily Foodhall 180 m
Galeri Indonesia Kaya 210 m
Embassy of Royal Belgian 220 m
Embassy of United Kingdom 220 m
Alun Alun Indonesia 230 m
Plaza Indonesia 230 m
Grand Indonesia 240 m
Nearby landmarks
Grand Indonesia Mall 130 m
National Museum 2.13 km
Gambir Train Station Building 2.32 km
National Monument (MONAS) 2.37 km
Jakarta Cathedral 3.16 km
Museum Bank Indonesia 6.56 km
Jakarta Old Town 6.94 km
Ancol Dreamland 8.07 km
Istiqlal Mosque 12.11 km
Beautiful Indonesia in Miniature Park 16.86 km
Hotel Indonesia Kempinski Jakarta

"Good thing they fixed it and both of us ENJOYED their superb breakfast buffet!"

Alona - June 11, 2018
Grand Deluxe King - Guestroom Hotel Indonesia Kempinski Jakarta
Lobby Hotel Indonesia Kempinski Jakarta
Lobby Hotel Indonesia Kempinski Jakarta
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Removed from saved list
Free Wi-Fi

Hotel Indonesia Kempinski Jakarta

Jl. MH Thamrin No. 1, Thamrin, Jakarta, Indonesia, 10310 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Grand Indonesia Mall
Within 130 m of property
Attention

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 400 meters to public transportation

  • Airport transfer

  • Located in heart of Jakarta

  • Free Wi-Fi in all rooms!

  • Hot tub

Cheaper than 72% of all properties in Jakarta in the last 24 hoursCompared to 2,625 Jakarta properties at Agoda for various dates
Value for money8.5
Distance to city center1 km
Location rating9.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.6 km

Rooms available at Hotel Indonesia Kempinski Jakarta

Exceptional
Room comfort & quality
9.1
Executive King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Grand Deluxe King
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Twin
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Salon Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room King
...
  • Room size: 44 m²/474 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Executive Twin Room
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Grand Deluxe Double Room
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Grand Deluxe Twin Room
...
  • Room size: 64 m²/689 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Indonesia Kempinski Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Indonesia Kempinski Jakarta?

Hotel Indonesia Kempinski Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 886600 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Indonesia Kempinski Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Indonesia Kempinski Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Hotel Indonesia Kempinski Jakarta?

Hotel Indonesia Kempinski Jakarta does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Hotel Indonesia Kempinski Jakarta

  • 10.0
    Exceptional

    "I love to stay here and will stay for next time again!"

    I

    |

    February 24, 2020

  • 9.6
    Exceptional
    Staff 

    "The staff are always welcoming, attentive and helpful."

    Antony

    |

    February 10, 2020

  • 9.6
    Exceptional
    Spaciousness

    "The rooms are spacious, clean and well maintained."

    Antony

    |

    February 10, 2020

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Location score
9.6/10
Cleanliness score
9.3/10
Room comfort score
9.1/10
Couples review score
9.1/10
Better than
99
%
of Jakarta properties
Better than
99
%
of Jakarta properties
Better than
99
%
of Jakarta properties
Better than
98
%
of Jakarta properties
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Overall rating:
9.1
Exceptional
2,575 reviews
Cleanliness
9.3
Facilities
9.0
Location
9.6
Read all reviews >
What travelers say they love:
The staff were so nice, the room was spacious, the bathroom ...
feri from Indonesia
Family with older children
More about Hotel Indonesia Kempinski Jakarta

More about Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta enjoys an excellent location in the city center of Jakarta.The property features spacious guest rooms and suites, each equipped with complete amenities. There are six restaurants and two bars to cater to any food preference. Business meetings and events can be held at the Grand Ballroom with city views or in the Bali Room. Nearby attractions include the Grand Indonesia Shopping Town - southeast Asia's largest shopping and entertainment complex, National Museum, Monas, Taman Mini - a cultural and heritage open-air museum, tea plantations of Puncak Pass, and Bandung. Handicrafts and batik can be found at Pasar Raya Blok M. Art lovers may head to Kemang for art galleries or to Jalan Surabaya for an antique market.

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Most talked about facilities

Breakfast
109 mentions
Housekeeping
58 mentions
Food & Dining
56 mentions
Swimming Pool
41 mentions

What they offer

10.0
Exceptional
Spaciousness

"Rooms are generously sized with amazing views of the city be..."

Daniel

|

March 3, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Halal
Vegetarian
Buffet

Restaurants on site

Signatures Restaurant
Cuisine:Indonesian, International
Menu:Buffet, A-la-carte

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Bengawan
390 m Indonesian, International, Mexican
Huize Trivelli
1.1 km Indonesian, International
Palalada
1.5 km Indonesian
Asian cuisine
Asian cuisine
Imperial Treasure La Mian Xiao Long Bao
110 m Asian, Chinese
Suntiang
160 m Asian, Fusion, Halal
Signatures Restaurant
170 m Asian, Chinese, European
Cafe
Cafe
Le Chocolat Lounge
250 m Cafe
J.Co Doughnuts
310 m Cafe
capucino cingcao
320 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Indonesia Kempinski Jakarta from real guests

Provided by verified guests of Agoda
Agoda Reviews (2575)Booking.com Reviews (543)
9.1
/
10
Cleanliness9.3
Facilities9.0
Location9.6
Room comfort and quality9.1
Service9.1
Value for money8.5
High score for Jakarta
Rating
9+ Exceptional (927)
8-9 Excellent (388)
7-8 Very Good (256)
6-7 Good (56)
<6 Below Expectation (39)
Time of the year
Mar - May (382)
Jun - Aug (358)
Sep - Nov (422)
Dec - Feb (504)
All guests (2575)
All room types
All languages

Show reviews that mention 

Showing 1666 verified guest comments
12345
10.0
Exceptional
Novie from Indonesia
Family with young children
Stayed 2 nights in September 2013

a home in jakarta”

location, staff and everything

this hotel is one of the best hotels in jakarta. i have been traveling to jakarta for more than 2 decades.since the hotel finished its renovation, i have been staying at this hotel most of the time. great hotel, facilities and staff are very professional. shopping is also very convenient. at grand indonesia there are lots of good shops. they won't disappoint you. for souvenirs go to alun-alun at grand indonesia or go to plaza indonesia to find some more batiks at bin house, batik keris, iwan tirta private collection, alleira batik or lennor. for restaurants: skye bar and restaurant (take the lift near gramedia book store at grand indonesia) good to see the view of jakarta menara bca, lt. 56, jl. m. h. thamrin no. 1, thamrin cold stone icecream crystal jade palace (dim sum) the grand duck king (chinese food) kafe betawi (indonesian food) sushi tei (japanese food) social house (soho) a lounge cum café and bar with beautiful view of hotel indonesia round about. pizza & pasta, sushi, eastern & western grand indonesia, east mall, 1st fl jalan m.h. thamrin no 1 jakarta pusat, indonesia

Reviewed November 05, 2013
9.0
Exceptional
Janet from Canada
Solo traveler
Grand Deluxe King
Stayed 2 nights in May 2013

Fantastic and well worth it!”

Comfort, Style, Luxury

Fantastic stay at Hotel Indonesia Kempinski! Even though it was my first visit ever to Jakarta, together with the choatic scene which it owned, the hotel itself is like a mini oasis of its own. It is connected to the Grand Indonesia, which is only a road opposite to the Plaza Indonesia (being the 2 most luxurious shopping malls in the whole of Jakarta). The hotel room was completedly out of the blue. I requested for a room at the highest floor available so I can clearly look towards Bundaran HI (being the welcome monument of Jakarta). That was well delivered. The bathroom was huge and also overlooking the monument! Bedroom was fantastic, with a small living room styled area with sofas to chill. As for the malls, you will definitely get lost in. Don't ever get put off by the thought of Jakarta being undeveloped and poorly planned, it is definitely well worth the trip to get there and take a look. I will definitely be back and with Kempinski again!

Reviewed May 22, 2013
9.0
Exceptional
Mario from Philippines
Couple
Grand Deluxe Twin
Stayed 2 nights in May 2012

Excellent Top-rated Hotel”

Beautiful room, great location

we had a fantastic stay at hotel indonesia kempinski jakarta. the room is beautifully decorated with a king bed. free wifi and internet access is also available. the bathroom is awesome with a separate tub that overlooks to the bedroom. separate cubicle for the shower and the toilet. the toilet has a sensor that automatically opens the toilet seat cover as you enter and flushes then closes as you get out. we were escorted by a friendly and polite staff to our room upon check in, then the luggage came almost instantly. we're smokers, so, we asked for a smoking room and were surprised to be given a smoking room which smelled good. the hotel is perfectly located with access to the grand indonesia mall. we had breakfast at the signature cafe. they had a complete spread in the buffet - dimsum, indonesian, pancakes, croissants and pastries and breads. value for money hotel!

Reviewed May 14, 2012
9.6
Exceptional
MOHAMAD from Singapore
Family with young children
Grand Deluxe King
Stayed 2 nights in December 2017

Top notch Hotel”

Kempinski Indonesia is one of the top notch hotel here in Jakarta. If you are looking for one on the finest stay and also in the centralise area, this hotel is fully recommended. We book the grand deluxe room through agoda.com. The room is super spacious and my kids really love it and they can play in such a huge room. The toilet have a separated bath and also a jacuzzi bath tub with a tv in it. The hotel is located right beside the grand Indonesia mall and there is a direct corridor from the hotel that links to the mall. The mall is also a one stop shopping area where you can get anything from fashion designs to international food variety. There is also kids entertainment area located at the east mall. Hotel facilities like the spa, Gym, swimming pool, sauna and steam bath was also very good. All are located on the 17th floor with a spectacular view of the city. Overall a great stay and its recommended for you to stay.

Reviewed December 11, 2017

Dear MOHAMAD, Thank you very much for your detailed feedback. We are very happy to hear that you had an enjoyable stay with us here at Hotel Indonesia Kempinski Jakarta and to know that you are thoroughly satisfied with our facilities in the room as well as the wellness facilities. Again, thank you for sharing your experience. The team and I look forward to having you back in a not too distant future. Best regards, Petra Baumann Hotel Manager

Responded January 03, 2018
Hotel Indonesia Kempinski Jakarta
9.3
Exceptional
Handy from Indonesia
Family with young children
Grand Deluxe Twin
Stayed 5 nights in October 2014

An excellent hotel”

1. Great location 2. Friendly, helpful and prompt staff 3.Willing to go the extra mile to make our stay comfortable

Stayed at the Hotel Indonesia Kempinski Jakarta for 5 days. We chose the location because it had direct access to the Grand Indonesia mall which was very important for us. They took the initiative of setting up a baby cot for my 2 year old which was immensely helpful for my wife and me. We requested several things which they accommodated to us. Room service was prompt. I had sent a few things over before reaching and they were kind enough to hold on to it. Very helpful staff. Would stay again if I have the chance.

Reviewed October 24, 2014
9.0
Exceptional
alexander from Indonesia
Family with young children
Grand Deluxe Twin
Stayed 1 night in December 2010

excellent rooms and location”

extraordinary rooms and services, best location
prices

grand indonesia kempinsky has one of the best rooms among all the hotels i have ever stayed worldwide. it has the best room, great services and one of th ebest location in jakarta. it is strategic, that the hotel located within the very central of jakarta and within walking distance to one of the largest shopping mall in jakarta. th eprice is a bit high, perhaps encouraging more weekend discount?

Reviewed December 29, 2010
9.6
Exceptional
fellycia from Indonesia
Family with teens
Grand Deluxe King
Stayed 3 nights in December 2020

best place for staycation”

We are group of 3 families with young and older children staying for christmas holiday during the pandemic because going outside jakarta is not an option for us, having to choose among 3 other hotel in the location, we sure glad to choose kempinski because it meet our expectations with the iconic bathub and big windows in grand deluxe room. the check in smooth enough altough there are some queuing but not so long, but the best part is the staff, they are so welcoming we certainly feel straight at home, especially pance and retno in signature restaurant but overall from the security to concierge and reception been very very helpful, even though we have to wait until 4.30 to get 1 room done.Food is great with many choice and great health protocols in restaurant but cleanliness in room could be improve because i still fing many dust under the table, and the hotel could improve the health protocol as well because we’ve been staying at other 5 star hotel during this pandemi, they provide touchless elevators and sanitizer in every floor near the elevator, but overall we have a blast time, thank you kempinski

Reviewed December 27, 2020

Dear fellycia, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! It is with our utmost pleasure to learn that you had a memorable stay and you received personalised service from our staff. Your amazing compliment had been forwarded to all the team. Your very kind words are undoubtedly a great motivation for all of us to serve our best at all time. We are looking forward to your upcoming visit, anytime soon. Best regards, Sjefke Jansen General Manager

Responded January 27, 2021
Hotel Indonesia Kempinski Jakarta
9.6
Exceptional
Antony from Indonesia
Family with young children
Grand Deluxe Double Room
Stayed 2 nights in June 2019

Returning stay”

It's been our ritual to stay at Kempinski Jakarta every year, sometimes to celebrate an event or just a holiday staycation.. Its location in central Jakarta is hard to beat, and with Grand Indonesia at its doorstep we hardly have to go out to find entertainment, to dine, to shop or even just to get a cup of coffee. The rooms are spacious, clean and well maintained. The staff are always welcoming, attentive and helpful. Always nice to spend the afternoon by the pool, with a glass of juice and snacks ordered from the pool bar. Or spend the morning in the gym and spa.

Reviewed February 10, 2020

Dear Antony, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking time to write a review on Agoda.com. It is with our utmost pleasure to learn that you had a memorable stay and you enjoyed our spacious room, the comfortness and the hotel's convenient location, adjacent to Grand Indonesia shopping mall. Your amazing compliment had been forwarded to everyone in the team. Your very kind words are undoubtedly become great motivations for all of us to serve our best at all time. We look forward to welcoming you back. Please do let me know if I can be of any further assistance. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager

Responded February 17, 2020
Hotel Indonesia Kempinski Jakarta
9.7
Exceptional
Cindy from Singapore
Business traveler
Grand Deluxe Twin
Stayed 1 night in January 2011

Fantastic location, big room and luxurious toilet”

location and amazing toilet

this is one of the hotel which i will miss. great location for food and shopping. the hotel staffs are friendly and helpful. i love the spacious room. well, not forgetting " the amazing toilet bowl " which is fully automatic. i will definitely go back on my next trip and highly recommend hotel indonesia kempinski jakarta.

Reviewed February 02, 2011
9.6
Exceptional
Arief from Indonesia
Family with young children
Deluxe Room King
Stayed 1 night in February 2019

Best Hotel with perfect location and friendly staffs”

Hotel Indonesia Kempinski is the best hotel adjacent to one of the best mall in Jakarta, Grand Indonesia. This mall is huge with East and West Mall difference. you will not have enough time to see all floors at the mall. and the best part, after you finish enjoying the Mall, you can go back to your hotel room and enjoy the room or bathtub, all in a walking distance only.

Reviewed February 11, 2019

Dear Arief, Thank you for choosing Hotel Indonesia Kempinski Jakarta and share your wonderful review with the readers of Agoda.com. It is a great pleasure for me and my team to read that you had an excellent stay on your recent visit and the amenities as well as the location of the hotel truly met your expectation. Please do let us know should there any other suggestion that you have, we certainly will see the possibility to fulfill your request. We are looking forward to the next opportunity to welcome you back in a friendly and enjoyable atmosphere at Hotel Indonesia Kempinski Jakarta. Best Regards, Sjefke Jansen

Responded February 11, 2019
Hotel Indonesia Kempinski Jakarta
10.0
Exceptional
Ferliana from Indonesia
Couple
Grand Deluxe Twin
Stayed 1 night in March 2012

Modern yet historical hotel”

This hotel has excellent and modern equipments and decor. I like the bathroom equipments and tools. Location is so central, can not find better location than this hotel in Jakarta

This hotel is the first hotel in Indonesia from the time Indonesia just got its independence. After major renovation, this hotel becomes the most hip hotel in Jakarta. The location is really at the heart of Jakarta, just across from the Jakarta's fountain. The view from the room is just breathtaking. The room decor is modern and relaxing. Lighting is so nice. Bed is super comfy. I was so excited with the bathroom. It has all automated toilet where it can warm the seat. Never seen like this in any hotel before. There is so many variety of cafe and restaurants in this hotel. And it is connected to one of the biggest mall in Indonesia. I would highly recommend this hotel to any traveller; business or leisure; single, couple or family.

Reviewed June 25, 2012
10.0
Exceptional
Daniel from Australia
Couple
Grand Deluxe King
Stayed 2 nights in February 2020

Hotel Indonesia is a historical gem, with amazing service, amazing buffet breakfast and large rooms”

Hotel Indonesia is a historical gem for Indonesia, and is located in the most central area possible. Rooms are generously sized with amazing views of the city below. The breakfast buffet was amazing - better than many other five star hotels I have visited. The choices for food and beverages are extensive, serving Indonesian, Japanese and western cuisines, with fresh juice, coffee, tea, and Jamu (a local Indonesian beverage - a must try!) available on offer. Many items are prepared fresh for guests (pancakes, waffles, eggs, meat, sushi). The staff were very caring and attentive to detail, and all staff speak fluent English. A special mention to Ruki, who although was a bellboy, went above and beyond to take care of us and ensure everything was perfect, even arranging our luggage throughout our room as we arrived, and helping us navigate Jakarta and tourist attractions. This was our first time staying in Hotel Indonesia and we absolutely recommend it for anyone wishing to visit Indo

Reviewed March 03, 2020

Dear Daniel, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking time to write a review on Agoda.com. It is with our utmost pleasure to learn that you had a memorable stay and you enjoyed the hotel's convenient location. We are also glad to learn that you also relished the buffet spread at our Signatures Restaurant during breakfast, especially our Indonesian food section. Your amazing compliment had been forwarded to everyone in the team, especially Ruki. Your very kind words are undoubtedly become great motivations for all of us to serve our best at all time. We look forward to welcoming you back. Please do let me know if I can be of any further assistance. It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Best regards, Sjefke Jansen General Manager

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Hotel Indonesia Kempinski Jakarta
8.3
Excellent
WYE from Malaysia
Solo traveler
Grand Deluxe King
Stayed 4 nights in March 2012

Historic landmark hotel”

Prime location, stylish rooms, In-hotel link to Grand Indonesia mall

with its prime location on the bundaran h.i., the hotel indonesia kempinski is an historic landmark property. it reopened in 2009 after an extensive and stylish renovation. the grand deluxe room is spacious and well-appointed with a clear panoramic view of the bundaran h.i. you are definitely in jakarta. and probably at the best location in jakarta. while the bed is somewhat on the firm side, the room is overall comfortable and well-equipped with a modern glass work-desk, leather work-chairs, sofa, leather arm-chair, 70+ channels lcd tv and touch-pad controlled ac. bathroom is large and luxurious with twin-vanities, free-standing bath, rainshower and high-tech toto neocrest automated wc. great convenience with its in-hotel walkway to the adjoining grand indonesia shopping mall and a silverbird taxi-stand at the front drop-off.

Reviewed March 08, 2012
10.0
Exceptional
I from Indonesia
Business traveler
Grand Deluxe King
Stayed 2 nights in December 2013

Good service”

room, restaurant, service

Hotel Kempinski Indonesia is the only hotel I stay while in Jakarta. I often stay here. I come 2 until 30 times in a year. I like this hotel. Kempinski has the best room in Jakarta. It is near to convention center and shopping center. I am happy with the service that have given to me. I will back again.

Reviewed December 21, 2013
8.7
Excellent
Robert from Australia
Couple
Grand Deluxe Twin
Stayed 2 nights in September 2010

What a pleasant surprise!!!”

Exquisite rooms
Not a one!

This is the first hotel to give me a pleasant surprise in many a year. I travel every month and was wondering if my attitude towards hotels was in a state of over-supply. Then I stayed at the Jakarta Kempinski and I felt rejuvenated. My faith has been restored. Hotels can, and should aspire to excellence, and this hotel is very close. From the outside you would hardly know. By day it’s a plain, almost drab building of little consequence. But once inside you can feel the care that has been taken in every detail. The reception is the perfect layout for a hotel. It’s so inviting. Straight from check-in you are relaxed and can feel that your surrounds have been given some consideration. In fact that is how I would describe the whole experience. Thoughtful! The rooms are exquisite. They are a good size, and decorated with a purpose. Tasteful and functional. Not necessarily luxurious, but with elegance and efficiency combined. Since our stay was both business and leisure, this was the perfect mix for us. For some specifics, the bathroom is fabulous, the toilet is a wonder (you’ll have to try it to understand why) and the bath enormous. The internet was consistently good, and I used it for over 8 hours whilst working, the bed large and comfortable, and the room service prompt and polite. We had our shoes shined and ready in 10 minutes (a complementary service) and all the staff were extremely polite, cheerful and willing. The roof top hotel is a great spot for an early morning swim or a romantic splash in the evenings, and there’s a great bar right next to it. Finally for those inclined, you have two of the largest shopping malls in Jakarta right at the doorstep – connected to the hotel building even. In summary, without a doubt the best hotel I’ve staying in for many a year.

Reviewed September 14, 2010
9.7
Exceptional
paula from Indonesia
Couple
Grand Deluxe Twin
Stayed 1 night in December 2010

Lovely hotel and great location”

Strategic location, spacious room and bathroom, connected to Grand Indonesia shopping mall
Some noises from the ceiling and the bed was dusty and a little dirty

i love our stay at kempinski. love the hotel, the room, and the bathroom. it is connected to grand indonesia so we can easily go there to shop or dine. the hotel is located strategically in the heart of jakarta. we stayed during new year's eve so we are right in the centre to watch the fireworks. we would definitely stay at kempinski again.

Reviewed January 05, 2011
10.0
Exceptional
yonald from Indonesia
Couple
Deluxe Room King
Stayed 1 night in January 2017

Their Services are beyond expectation ”

Me and wife very enjoy and happy to stay in Kempinski Jakarta. The staff wrote a letter to congrats us for our honeymoon and my birthday with hand writting, that's really rare usually other hotel *5 give us letter with computer's writting. So we really feel well respected.. They also upgrade our room to Grand Deluxe with VIP view for FREE!! and gave us yummy cakes.. Woww.. The staff very polite and helpfull, their services are beyond our expectation Thanks to Kempinski Jkt, our special day more special here...

Reviewed January 23, 2017
9.0
Exceptional
Jullian from Indonesia
Business traveler
Grand Deluxe King
Stayed 2 nights in December 2015

An excellent hotel in the center of Jakarta.”

Room. Location. Foods.

It is always a delightful experience when staying at Hotel Indonesia Kempinski Jakarta. Not only it is located at the center of Jakarta, it is also connected to the biggest shopping mall in Jakarta, Grand Indonesia Shopping Town.

Reviewed December 11, 2015
9.3
Exceptional
nicky from Indonesia
Couple
Grand Deluxe Twin
Stayed 1 night in September 2012

new building”

very clean room

Fall in love with kempinski by the time i entered the spacius lobby,the warm greetings from their staffs and the privillege treatment makes you feel very welcomed.. I really recommend kempinski for those who want luxury,comfort and being pampered travellers.The room is gorgeous,the food is amazing and all the staffs are very friendly.. and for sure,Kempinski HAVE THE BEST LOCATION!!..right in the heart of Jakarta..so be prepared to have an amazing view from your window..I really recommend kempinski..it's one of the most unforgetabble stay ever..

Reviewed October 19, 2012
9.7
Exceptional
Mohd from Malaysia
Family with teens
Grand Deluxe Twin
Stayed 4 nights in February 2012

The hotel that you cannot find fault with.”

Room is well thought of and and staff is very friendly.

we took two deluxe rooms and we had a great time in kempinski jakarta. the hotel staff made our stay memorable as they are always ever willing to serve you and they do it with a smile always. the room was designed taking into consideration every aspect of the guests needs. the location is superb with shopping malls surrounding it. we had a pleasant experience of knowing the honesty of the house keeping personnel. my wife left some valuables in her room absentmindedly when we left for our daily shopping and when we came back everything was there as she had left it. my thanks to all the staff of kempinski who made our holiday a very pleasant one indeed.

Reviewed February 08, 2012
12345
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