This property is in high demand!
3 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- This neighborhood is preferred by frequent travelers. Properties here...
Location was accessible to Grand Indonesia & Plaza.
![Check-in [24-hour]](https://q-xx.bstatic.com/xdata/images/hotel/max500/270407219.jpg?k=8f0a8cf428d1af1ed723571f569adc08aef33d0de3e49cee094bbc7774a0bfb6&o=)

- Guests have rated this property 9.1/10 on room comfort and quality
Room was amazingly spacious, clean & various amenities.
- Guests have rated this property 9.4/10 on cleanliness
Room was amazingly spacious, clean & various amenities.
- To help our travelers make informed and safe travel decisions, Hygiene...
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
3 travelers have booked today.
Based on 7,108 verified reviews
9.7
9.4
9.4
9.3
9.1
8.8
Nearest transportation options
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Bundaran HI MRT Station is within 0.41 km
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Dukuh Atas BNI MRT Station is within 0.61 km
Location rating score
There are 225 places in walking distance!
| Value for money | 8.8 |
| Distance to city center | 1 km |
| Location rating | 9.7 |
| Nearest airport | Halim Perdanakusuma International Airport (HLP) |
| Distance to airport | 10.6 km |
Based on 6018 reviews from verified travelers
You can enjoy your stay at Hotel Indonesia Kempinski Jakarta much more by benefiting from the property's accessible spa services that are offered for all its valuable guests to make your evening or night far better.
While remaining at Hotel Indonesia Kempinski Jakarta, enjoy your morning or evening stroll at nearby park which include Mini Space Shuttle Park, Menteng Park, and Taman Lawang.
Hotel Indonesia Kempinski Jakarta was built in 1962.
Hotel Indonesia Kempinski Jakarta's most popular month where verified guests have stayed the most is in June.
Hotel Indonesia Kempinski Jakarta can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for guest visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
Past guests that stayed at Hotel Indonesia Kempinski Jakarta have given this property a rating of 9.699 for its remarkable location as the main highlight for their stay.
Past solo travelers that have stayed at this property have given Hotel Indonesia Kempinski Jakarta an average rating of 9.1. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Past families with older children that have stayed at this property have given Hotel Indonesia Kempinski Jakarta an average rating of 9.3. You can look into more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.
The nearest airport to Hotel Indonesia Kempinski Jakarta is Halim Perdanakusuma International Airport, 11.0 km away.

Luxury and Convenience at Hotel Indonesia Kempinski Jakarta
Welcome to Hotel Indonesia Kempinski Jakarta, a luxurious 5-star hotel located in the vibrant city of Jakarta, Indonesia. With its prime location in the heart of the city, this hotel offers a perfect blend of elegance, comfort, and convenience for both business and leisure travelers.
Step into a world of timeless beauty as you enter the hotel's grand lobby, which showcases a harmonious fusion of traditional Indonesian architecture and modern design elements. The hotel boasts a total of 289 beautifully appointed rooms, each exuding a sophisticated charm and equipped with modern amenities to ensure a comfortable stay.
Check-in at Hotel Indonesia Kempinski Jakarta begins at 02:00 PM, allowing you to settle in and start your Jakarta adventure without delay. The hotel's dedicated staff is always ready to provide warm and personalized service, ensuring that your arrival is seamless and stress-free. And when it's time to bid farewell to this luxurious haven, check-out is until 12:00 PM, giving you ample time to prepare for your departure.
As a hotel that values the comfort and convenience of its guests, Hotel Indonesia Kempinski Jakarta offers a child policy that allows children between the ages of 3 to 5 to stay free of charge. This makes it an excellent choice for families looking to create lasting memories together in the heart of Jakarta.
In addition to its exceptional service and child-friendly policies, Hotel Indonesia Kempinski Jakarta offers easy access to the city's attractions and amenities. Located just 1 kilometer from the city center, you'll find yourself within reach of Jakarta's vibrant shopping districts, cultural landmarks, and business hubs. The hotel is also conveniently situated 45 minutes away from the airport, ensuring a seamless journey to and from your destination.
With its rich heritage, impeccable service, and prime location, Hotel Indonesia Kempinski Jakarta is the perfect choice for discerning travelers seeking luxury, convenience, and a truly unforgettable experience in Jakarta, Indonesia.
Indulge in Luxurious Entertainment Facilities at Hotel Indonesia Kempinski Jakarta
At Hotel Indonesia Kempinski Jakarta, you can experience a world of entertainment and relaxation right at your fingertips. Whether you're looking to unwind after a long day of exploring the city or simply want to pamper yourself, this luxurious hotel offers an array of entertainment facilities to cater to your every need.
Step into the hotel's elegant bar and lounge area, where you can sip on expertly crafted cocktails and indulge in a wide selection of premium spirits. The sophisticated ambiance and attentive service create the perfect setting for a memorable evening.
For those seeking ultimate relaxation, the hotel's spa is a haven of tranquility. Immerse yourself in a range of rejuvenating treatments, from soothing massages to invigorating facials. Indulge in the hot tub, sauna, and steam room, allowing the stresses of everyday life to melt away.
If you prefer to spend time outdoors, the hotel's lush garden provides a serene escape from the bustling city. Take a leisurely stroll amidst the beautifully landscaped surroundings or simply unwind with a book under the shade of a tree.
Additionally, the hotel offers a shared lounge and TV area, where you can gather with friends or fellow travelers to enjoy a movie or engage in lively conversations.
No matter your preference, Hotel Indonesia Kempinski Jakarta ensures a truly memorable stay with its exceptional entertainment facilities.
Unwind and Stay Active at Hotel Indonesia Kempinski Jakarta's Sports Facilities
Hotel Indonesia Kempinski Jakarta offers a range of top-notch sports facilities to ensure that guests can stay active and enjoy their stay to the fullest. The hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment, perfect for those looking to maintain their fitness routine or kickstart a healthy lifestyle. The fitness center is free for all guests, making it convenient and accessible for everyone.
For those who prefer to soak up the sun while staying active, Hotel Indonesia Kempinski Jakarta features a stunning outdoor pool. Take a refreshing dip in the crystal-clear waters or simply lounge by the poolside, enjoying the warm Jakarta weather. The poolside bar offers a variety of refreshing beverages and snacks, allowing guests to indulge in a leisurely swim while sipping on their favorite drinks.
Whether you're a fitness enthusiast or simply looking to relax and unwind, Hotel Indonesia Kempinski Jakarta's sports facilities have something for everyone. Stay fit, cool off, and enjoy the ultimate leisure experience at this luxurious hotel in the heart of Jakarta, Indonesia.
Unparalleled Convenience at Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta offers a range of convenience facilities that ensure a comfortable and hassle-free stay for guests. With 24-hour room service, guests can enjoy delectable meals and snacks at any time of the day, right in the comfort of their own rooms. The hotel also provides laundry service, dry cleaning, and a laundromat, making it easy for guests to keep their clothes fresh and clean throughout their stay. For added convenience, there is luggage storage available, allowing guests to securely store their belongings while they explore the city. With daily housekeeping, guests can rest assured that their rooms will be kept tidy and well-maintained during their stay. Additionally, the hotel offers safety deposit boxes to ensure the security of guests' valuable items. The concierge is always ready to assist with any requests or inquiries, providing personalized service to enhance the overall experience. Wi-Fi is available in all rooms and public areas, allowing guests to stay connected at all times. For those who prefer to smoke, there is a designated smoking area. Guests with executive lounge access can enjoy exclusive amenities and services in a private and sophisticated setting. With these convenience facilities, Hotel Indonesia Kempinski Jakarta aims to provide guests with a seamless and enjoyable stay.
Convenient Transport Facilities at Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta offers a range of transport facilities to ensure a seamless and hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for guests to reach the hotel upon arrival in Jakarta. Whether you are traveling for business or leisure, this service allows you to start your trip on a comfortable note.
For those looking to explore the city, the hotel offers tours and a ticket service, allowing guests to conveniently book and arrange their sightseeing activities. Additionally, the hotel's shuttle service provides easy access to popular attractions and shopping districts in Jakarta, ensuring that guests can explore the city at their own pace.
Furthermore, Hotel Indonesia Kempinski Jakarta offers valet parking and a car park onsite, making it convenient for guests who prefer to drive. If you are in need of transportation during your stay, the hotel also provides car hire and taxi services. With these options available, guests can easily navigate the city and visit nearby attractions. Whether you prefer to drive yourself or rely on the expertise of a local driver, the hotel has you covered. The car park is free of charge for guests, providing added convenience and peace of mind.
Luxurious Room Facilities at Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta offers a range of luxurious room facilities to ensure a comfortable and enjoyable stay for its guests. Each room is equipped with air conditioning, allowing guests to adjust the temperature to their preference and escape the Jakarta heat. Bathrobes are also provided, adding an extra touch of luxury and comfort to your stay.
For entertainment, guests can enjoy a selection of in-house movies on the satellite/cable TV. Whether you're in the mood for a thrilling action film or a romantic comedy, there's something for everyone. Additionally, a hair dryer is available in each room, allowing guests to easily style their hair before heading out for the day.
To quench your thirst, a well-stocked mini bar is provided, offering a variety of beverages and snacks. Guests can also enjoy the convenience of having a refrigerator in their room, perfect for storing drinks and keeping perishable items fresh. Lastly, guests can stay updated with the latest news with the daily newspaper provided in each room.
With these exceptional room facilities, Hotel Indonesia Kempinski Jakarta ensures that guests have everything they need for a comfortable and enjoyable stay.
Indulge in Culinary Delights at Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta offers a wide range of dining facilities to cater to every guest's culinary preferences. Whether you're looking for a quick bite or a fine dining experience, this luxurious hotel has it all.
Start your day with a sumptuous breakfast buffet at one of the hotel's restaurants. Indulge in a variety of international and local dishes, freshly baked pastries, and exotic fruits to energize your day. For those seeking halal options, the hotel also features a dedicated halal restaurant, ensuring that every guest's dietary needs are met.
Craving a caffeine fix or a casual meal? Head to the hotel's coffee shop, where you can enjoy a steaming cup of coffee paired with delicious snacks and light bites. Open 24 hours, this cozy spot is perfect for catching up with friends or simply enjoying some alone time.
If you prefer to dine in the comfort of your own room, the hotel offers 24-hour room service. Choose from an extensive menu of delectable dishes, expertly prepared and delivered right to your doorstep. Whether it's a late-night craving or a romantic dinner for two, the hotel's room service is ready to cater to your every need.
With its diverse dining options and impeccable service, Hotel Indonesia Kempinski Jakarta ensures that every guest's culinary desires are met. Whether you're a food enthusiast or simply looking for a satisfying meal, this hotel is the perfect destination to satisfy your taste buds.
Luxurious and Spacious Rooms at Hotel Indonesia Kempinski Jakarta
Indulge in the ultimate comfort and luxury at Hotel Indonesia Kempinski Jakarta with its range of exquisite room offerings. Choose from the Deluxe Room King, Executive Grand Deluxe Room King, Executive Grand Deluxe Room Twin, Grand Deluxe Room King, Grand Deluxe Room Twin, or the opulent Salon Suite, each designed to provide an unforgettable stay.
The Deluxe Room King offers a generous space of 44 square meters, featuring a plush King Bed for a restful night's sleep. For those seeking even more space, the Executive Grand Deluxe Room King and Twin options provide a spacious 64 square meters, perfect for both business and leisure travelers. Experience the epitome of elegance and sophistication in the Grand Deluxe Room King and Twin, boasting the same expansive space of 64 square meters.
Booking these luxurious rooms on Agoda not only guarantees you the best prices but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and secure your reservation with just a few clicks. Enjoy the convenience and peace of mind that comes with booking your stay at Hotel Indonesia Kempinski Jakarta through Agoda.
Discover the Vibrant Neighborhood of Thamrin in Jakarta
Located in the heart of Jakarta, the bustling neighborhood of Thamrin offers a vibrant and exciting experience for travelers. With its strategic location, Thamrin is considered one of the city's most prestigious areas, known for its upscale shopping malls, luxurious hotels, and lively entertainment options.
Thamrin is home to Hotel Indonesia Kempinski Jakarta, a renowned five-star hotel that embodies luxury and sophistication. Guests staying at this prestigious hotel can enjoy easy access to the city's top attractions, such as the National Monument and the iconic Istiqlal Mosque. The neighborhood is also surrounded by a plethora of dining options, ranging from traditional Indonesian cuisine to international flavors, ensuring that visitors can satisfy their culinary cravings.
For shopaholics, Thamrin is a paradise. The neighborhood boasts world-class shopping destinations, including Plaza Indonesia and Grand Indonesia Mall, where visitors can indulge in a shopping spree and discover a wide range of high-end fashion brands, luxury goods, and local artisanal products. After a day of shopping, guests can unwind and relax at one of the many trendy cafes or rooftop bars that dot the area, offering stunning views of the city skyline.
Whether you're a business traveler or a leisure seeker, Thamrin is the perfect base to explore the vibrant city of Jakarta. With its lively atmosphere, upscale amenities, and convenient location, Hotel Indonesia Kempinski Jakarta promises an unforgettable stay in the heart of this bustling neighborhood.
Convenient Transportation Options from the Nearest Airports to Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta is a luxurious five-star hotel located in the heart of Thamrin, Jakarta, making it easily accessible from the nearest airports. Soekarno-Hatta International Airport, the main gateway to Jakarta, is approximately 30 kilometers away from the hotel. To reach Hotel Indonesia Kempinski Jakarta from the airport, travelers have several transportation options. The most convenient and hassle-free option is to take a taxi or book a private airport transfer. Taxis are readily available at the airport and offer a comfortable and efficient way to reach the hotel. Alternatively, travelers can also opt for ride-sharing services like Grab or Gojek, which provide affordable and convenient transportation options.
Discover the Vibrant Surroundings of Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta is perfectly situated in the heart of Jakarta, surrounded by several notable landmarks and attractions. Just steps away from the hotel, you will find General Soedirman Street, one of the city's main thoroughfares. This bustling street is lined with high-end shops, trendy restaurants, and vibrant nightlife, making it a popular destination for both locals and tourists alike. Take a leisurely stroll along General Soedirman Street and immerse yourself in the lively atmosphere of Jakarta's city center.
Another prominent landmark near the hotel is the Welcome Statue, located just a short distance away. This iconic statue is a symbol of Jakarta's warm hospitality and serves as a welcoming sight for visitors entering the city. Admire the intricate design and craftsmanship of the statue, which depicts a traditional Indonesian dancer gracefully welcoming guests. The Welcome Statue is not only a beautiful piece of art but also a great spot for taking memorable photos to commemorate your visit to Jakarta.
A Gastronomic Paradise
Hotel Indonesia Kempinski Jakarta is surrounded by a plethora of mouthwatering dining options. Just steps away from the hotel, you'll find Nasi Goreng Kambing Kebon Sirih, a local favorite known for its delicious fried rice with lamb. Craving for some hot pot? Shabu-Shabu Letasu is the place to go, offering a wide selection of fresh ingredients and flavorful broths. For those seeking an authentic Indonesian dining experience, Plataran Menteng and Seribu Rasa Menteng are must-visit restaurants, serving up traditional dishes in a charming setting. Melly's Garden and Kaum Jakarta are also nearby, offering a fusion of international and Indonesian cuisines in a trendy atmosphere. If you're in the mood for Malaysian cuisine, Penang Bistro - Kebon Sirih is the perfect choice. Seafood lovers will delight in the fresh catches at Pelangi Seafood Menteng, while sushi enthusiasts can indulge in the delectable creations at Genki Sushi - Grand Indonesia. And for those looking for a taste of local cuisine, Sop konro Cendana and sarinah are just a short distance away. With such a diverse range of dining options, Hotel Indonesia Kempinski Jakarta is truly a gastronomic paradise.
Luxury Accommodation at Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta offers a truly luxurious experience in the heart of Jakarta, Indonesia. With an average room price of $213, this five-star hotel provides exceptional value for discerning travelers seeking unparalleled comfort and sophistication.
Compared to the average price of a hotel room in Jakarta, which stands at $44, Hotel Indonesia Kempinski Jakarta offers a premium experience that is worth every penny. From the moment you step into the grand lobby, adorned with elegant chandeliers and intricate marble flooring, you will be immersed in a world of opulence and refinement.
Each room at Hotel Indonesia Kempinski Jakarta is meticulously designed with a harmonious blend of traditional Indonesian elements and modern amenities. The spacious accommodations feature plush beds, luxurious linens, and stunning city views, providing a serene retreat from the bustling streets of Jakarta.
Indulge in a range of world-class facilities, including a state-of-the-art fitness center, a rejuvenating spa, and an outdoor swimming pool surrounded by lush tropical gardens. The hotel also boasts an array of dining options, from fine dining restaurants serving exquisite international cuisine to stylish bars offering creative cocktails and live entertainment.
Whether you're traveling for business or leisure, Hotel Indonesia Kempinski Jakarta offers an unrivaled experience that surpasses the average hotel in Jakarta. Immerse yourself in luxury and enjoy impeccable service at this prestigious hotel in the heart of the city.
Exceptional Service and Friendly Staff
Hotel Indonesia Kempinski Jakarta is renowned for its exceptional service and friendly staff. Guests consistently praise the hotel's staff for their warmth, attentiveness, and helpfulness. From the moment you arrive, you will be greeted with a smile and receive top-notch service throughout your stay. The staff goes above and beyond to ensure that guests have a memorable experience, making you feel welcome and valued. Whether it's assisting with check-in, providing recommendations for local attractions, or attending to any special requests, the staff at Hotel Indonesia Kempinski Jakarta is dedicated to delivering an outstanding level of service.
Unparalleled Luxury and Exceptional Service at Hotel Indonesia Kempinski Jakarta
Discover a world of unparalleled luxury and exceptional service at Hotel Indonesia Kempinski Jakarta. With an overall rating of 9.2, this prestigious hotel is renowned for its commitment to providing an unforgettable experience for every guest. From the moment you step into the grand lobby, you will be captivated by the opulent surroundings and warm hospitality that awaits you.
One of the standout features of Hotel Indonesia Kempinski Jakarta is its remarkable staff performance, which has earned a rating of 9.2. The dedicated team goes above and beyond to ensure that every guest's needs are met with utmost care and attention. Whether you require assistance with arranging transportation, booking tickets for local attractions, or simply seeking recommendations for the best dining spots in the city, the knowledgeable and friendly staff are always ready to assist.
The hotel's prime location also contributes to its outstanding customer ratings. With a rating of 9.6 for location, Hotel Indonesia Kempinski Jakarta offers unparalleled convenience for both business and leisure travelers. Situated in the heart of Jakarta, guests are just a stone's throw away from major attractions, shopping districts, and corporate offices. Whether you're exploring the vibrant city streets or attending a business meeting, you'll find that everything is easily accessible from this centrally located hotel.
Exceptional9.3
Facilities
Exceptional9.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Exceptional
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This hotel is highly recommended for its excellent service provided by the friendly staff and prime location in the heart of Jakarta. Guests loved the breakfast spread which includes fresh food, traditional Indonesian cuisine, sushi, and American breakfast options. The spacious and clean rooms, along with the gym, swimming pools, and SKYE bar were also well appreciated.
Good breakfast offered, some guests report service issues. Room-only option recommended.
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We had a truly memorable stay at Hotel Indonesia Kempinski. From the moment we arrived, the staff made us feel welcomed and cared for. On my birthday, a beautiful surprise cake was delivered straight to our room — such a thoughtful gesture that made the day extra special. Thank you for the warm hospitality! While our room didn’t have a view, it was one of the most peaceful hotel stays we’ve ever had. No street noise at all — just calm, quiet comfort right in the heart of the city. We also happened to stay during Car-Free Day, which made it incredibly convenient to walk around the area with our stroller. Exploring the surroundings was a breeze and added to the overall relaxed experience. Thank you, Kempinski team, for the thoughtful touches and a stay we’ll always remember. Can’t wait to return!
Dear Alia, Thank you for your outstanding review of Hotel Indonesia Kempinski. We are delighted to learn that your recent stay was both memorable and peaceful. We are particularly pleased that our team's commitment to exceptional service contributed to a welcoming and attentive experience from your arrival. It was our genuine pleasure to acknowledge your birthday with a surprise cake, and we are thrilled this thoughtful gesture enhanced your special day. We value your commendation of the tranquility within your room, even in the absence of a city view. Our aim is to provide a serene sanctuary amidst the urban landscape, and we are glad this was achieved during your stay. We are also pleased that the timing of your visit coincided with Car-Free Day, allowing for convenient exploration of the surrounding area with your stroller, further enhancing your relaxed experience. Your kind words regarding our team's thoughtful touches are deeply appreciated. We eagerly anticipate the opportun
My recent stay at Hotel Indonesia Kempinski Jakarta was truly impressive. This hotel is perfectly suited for business travelers, offering top-notch facilities, a professional atmosphere, and seamless service throughout. One of the highlights was the breakfast buffet – an excellent spread with a wide variety of dishes ranging from authentic local cuisine to international favorites. Whether you're in the mood for Indonesian specialties or classic Western options, there's something to satisfy every palate. The staff were exceptionally friendly and helpful, always ready to assist with a warm smile. Their attention to detail and commitment to guest comfort made my stay smooth and stress-free. Overall, Hotel Indonesia Kempinski Jakarta offers a premium experience in the heart of the city, ideal for both work and relaxation. Highly recommended for business travelers seeking comfort, convenience, and outstanding service.
Dear Mr. Roslin, Thank you for taking the time to share your wonderful feedback about your recent stay at Hotel Indonesia Kempinski Jakarta. We are absolutely delighted to hear that your experience was impressive and that our facilities, professional atmosphere, and seamless service met your expectations as a business traveler. It brings us great joy to know that you enjoyed our breakfast buffet, with its diverse selection of local and international dishes. Our culinary team takes pride in offering a memorable dining experience, and your kind words are truly appreciated. Most importantly, we are thrilled that our staff made such a positive impression with their friendly, attentive, and warm service. Your recognition of their dedication means the world to us, and we will be sure to share your compliments with the entire team. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another exceptional experience in the future. Sincerely, Harald F
I recently stayed at Kempinski Jakarta and overall had a comfortable experience, especially with its excellent location, warm hospitality, and well-maintained facilities. The room was clean, spacious, and the service throughout the hotel was consistently friendly. However, there are a couple of areas that need improvement. First, the pillow quality was disappointing. It was uneven and flattened, making it uncomfortable to sleep on. It felt as if it wasn’t properly maintained or had been used for too long. For a hotel at this price point, I expected better comfort and value for money. Secondly, the room facing HI Bundaran was quite noisy. There was an event across the area and the noise started as early as around 5 AM, which affected rest and sleep quality. I hope the hotel can address these issues, especially the pillows and the sound insulation for rooms facing the main road, as it would significantly improve the overall guest experience. Aside from that, the service and facilities were good, and I appreciate the team’s hospitality during my stay.
Dear Valued Guest, Thank you for taking the time to share such a thoughtful and detailed review regarding your recent stay at Hotel Indonesia Kempinski Jakarta. We are delighted to hear that you had an overall comfortable experience, especially appreciating our excellent location, the warm hospitality from our team, and our well-maintained facilities. Providing a clean, spacious room and consistently friendly service are cornerstones of our commitment, and we are glad these aspects met your expectations. We also sincerely appreciate you bringing a couple of key areas to our attention, as this feedback is invaluable for our continuous improvement. Please accept our deepest apologies for the discomfort caused by the quality of your pillows. We look forward to welcoming you back for another exceptional experience. Should there be anything we can do to make your next stay even more memorable, please do not hesitate to let us know. Sincerely, Petra Baumann General Manager
We had a wonderful stay at Kempinski, Jakarta. The hotel is classy, elegant, and very well maintained. The room was spacious, comfortable, and spotlessly clean. Breakfast offered a great variety of quality local and international options, and the location is extremely convenient, with direct access to Grand Indonesia Mall. What truly stood out was the warm and attentive service from the staff, who made my stay feel welcoming and special throughout. Highly recommended, and I would be happy to return.
Dear Valued Guest, Thank you so much for your kind words and for choosing to stay with us at Hotel Indonesia Kempinski Jakarta. We are delighted to hear that you enjoyed our elegant rooms, the direct access to Grand Indonesia, and our breakfast selection. It is especially heartwarming to know that our team’s attentive service made your stay feel so special—providing that personal touch is truly what we strive for. It was a pleasure having you, and we look forward to welcoming you back for another wonderful stay soon. Sincerely, Petra Baumann General Manager
400 meters to public transportation
Airport transfer
Located in heart of Jakarta
Free Wi-Fi in all rooms!
“My Most Exceptional Stay in Indonesia”
Hotel Indonesia Kempinski Jakarta is hands down the best hotel I’ve stayed at in Indonesia. Every single staff member I encountered was genuinely exceptional. The hotel itself sits at one of the most iconic landmarks in the country, Bundaran HI. As the very first 5-star hotel in Indonesia, the building does carry a sense of history but despite its age, it is remarkably well maintained. From the moment I arrived, the experience was seamless. The energetic bellboys and attentive security team welcomed me right at the drop-off. Security here is impressively tight especially during my stay which coincided with a demonstration in the city. That level of attentiveness made me feel completely safe. Check-in was smooth and efficient with the reception team radiating friendliness and professionalism. A Lady in Red personally escorted me to my room while explaining the hotel’s facilities and amenities, a thoughtful touch that elevated the arrival experience. I stayed in the Grand Deluxe Bundaran HI View room which was spacious and comfortable. The bathtub was massive and the bed was so cozy that getting up in the morning became a real challenge. There was some issues upon entering my first room but Nidya and her team handled it flawlessly. My family was promptly relocated to another room and they generously offered us access to the executive lounge as compensation. Nidya personally followed up with a text message to apologise, a gesture of genuine care that in my opinion sets this hotel apart not only from others in Jakarta but even from other Kempinski properties. Another highlight of my stay was the hospitality at the lounge. I will never forget one of the male waiters (unfortunately, I didn’t get his name) who worked the night shift. He was always so friendly, helpful and conversational. We shared great chats and he even took time to thoroughly explain the menu and his recommendations, making every visit to the lounge feel extra personal. Breakfast was satisfying, though I wished there had been a wider variety. That said, the flavors were excellent. I especially loved the tempe goreng and the different types of sambal on offer. What stood out most was how personalized everything felt. The staff could fulfil any of your requests without fail. This is what makes Hotel Indonesia Kempinski Jakarta truly special. I would wholeheartedly recommend this hotel to anyone visiting Jakarta and without a doubt, I’ll be returning soon.
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.