Hotel Indonesia Kempinski Jakarta
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Grand Deluxe Twin - Guestroom Hotel Indonesia Kempinski Jakarta
Swimming pool Hotel Indonesia Kempinski Jakarta
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8.9
Excellent
14.0% this month
/10
(2602 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Plaza Indonesia230 m
  • National Museum2.11 km
  • National Monument2.33 km
  • Istiqlal Mosque3.01 km
  • Central Park Mall3.95 km
  • Jakarta History Museum6.76 km
  • Dunia Fantasi Theme Park (Ancol)8.03 km
  • Baywalk Pluit Mall10.03 km
  • Waterbom Jakarta12.14 km
  • Taman Mini Indonesia Indah14.43 km
  • Free Wi-Fi
    2017

    Hotel Indonesia Kempinski Jakarta

    Jl. MH Thamrin No. 1, Thamrin, Jakarta, Indonesia, 10310 - See map

    This property is in high demand!

    Booked 49 times | 12 travelers are looking at this property right now

    "Great experiences for staycation, Grand Indonesia just a step away, so we can shop until the mall closed."
    Pascalia - January 2, 2019
    Exceptional cleanliness
    9.3 rating for cleanliness
    Exceptional reputation
    Recommended by 93% of guests
    Fantastic breakfast
    93% positive mentions
    Exceptional comfort
    9.1 room quality and comfort
    • 800 meters to public transportation

    • Airport transfer

    • Located in heart of Jakarta

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 94% of all properties in Jakarta in the last 24 hoursCompared to 8,537 Jakarta properties at Agoda for various dates
    Property ranking|Compared to 8,537 Jakarta properties
    See all rankings
    Location score
    9.6/10
    Service score
    9.0/10
    Cleanliness score
    9.3/10
    Room comfort score
    9.1/10
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Value for money8.3
    Distance to city center1 km
    Location rating9.6
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport10.6 km

    Rooms available at Hotel Indonesia Kempinski Jakarta

    9.1
    Exceptional
    Room comfort & quality
    Salon Suite
    Salon Suite
    ...
    • Room size: 85 m²/915 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive King
    Executive King
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe Room King
    Deluxe Room King
    ...
    • Room size: 44 m²/474 ft²
    • Courtyard view
    • 1 king bed
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 68 m²/732 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Grand Deluxe Twin
    Grand Deluxe Twin
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe King
    Grand Deluxe King
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Grand Deluxe Rooms
    Grand Deluxe Rooms
    ...
    • Room size: 64 m²/689 ft²
    • City view
    Enter dates to see prices
    Grand Deluxe Twin Room
    Grand Deluxe Twin Room
    ...
    • Room size: 64 m²/689 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Executive Twin
    Executive Twin
    ...
    • Room size: 68 m²/732 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    1 King Deluxe
    1 King Deluxe
    ...
    • Room size: 44 m²/474 ft²
    • Courtyard view
    Enter dates to see prices

    What people love about Hotel Indonesia Kempinski Jakarta

    • 7.6
      Very good

      "Next time come, will try the buffet lunch @signature restaurant."

      Dewi

      |

      December 10, 2018

    • 10.0
      Exceptional
      Breakfast

      "This is really good Hotel at Jakarta area, good breakfast also"

      AGUSTINO

      |

      September 25, 2018

    • 8.8
      Excellent
      Location

      "Best location with usual breakfast, with fascinating room."

      FABRIZEHARAM

      |

      December 15, 2018

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    More about Hotel Indonesia Kempinski Jakarta

    More about Hotel Indonesia Kempinski Jakarta

    9.6
    Exceptional

    "The staff were so nice, the room was spacious, the bathroom ..."

    feri

    |

    October 7, 2017

    An overview

    Show less

    Most talked about facilities

    Breakfast
    109 mentions
    Housekeeping
    58 mentions
    Food & Dining
    56 mentions
    Swimming Pool
    41 mentions

    What they offer

    8.4
    Excellent
    Staff 

    "Great hospitality, food was yummy, room was excellent, clean..."

    Dian

    |

    December 24, 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Halal
    Vegetarian

    Restaurants on site

    Signatures Restaurant
    Cuisine:Indonesian, International
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Indonesian cuisine
    Indonesian cuisine
    Bengawan
    390 m Indonesian, International, Mexican
    Huize Trivelli
    1.1 km Indonesian, International
    Palalada
    1.5 km Indonesian
    American cuisine
    American cuisine
    Benedict
    60 m American, Cafe, European
    Social House
    70 m American, Asian, European
    Black Steer Restaurant Mall Indonesia
    100 m American, European
    Asian cuisine
    Asian cuisine
    Imperial Treasure La Mian Xiao Long Bao
    110 m Asian, Chinese
    Suntiang
    160 m Asian, Fusion, Halal
    Signatures Restaurant
    170 m Asian, Chinese, European

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    What guests think of this property

    Overall rating
    8.9
    Excellent
    From 2602 reviews
    Provided by verified guests of
    Agoda Reviews (2126)Booking.com Reviews (476)
    Rating via Agoda9.0
    /
    10
    Cleanliness9.3
    Facilities9.0
    Location9.6
    Room comfort and quality9.1
    Service9.0
    Value for money8.3
    High score for Jakarta

    Most helpful reviews for Hotel Indonesia Kempinski Jakarta

    Family with young children
    Stayed 1 night in April 2019
    Deluxe Room King
    Exceptional10.0
    Birthday tripAWESOME AWESOME AWESOME
    Farinahfrom SingaporeReviewed July 20, 2019
    Solo traveler
    Stayed 1 night in December 2018
    Executive King
    Excellent8.0
    Excellent hotel facilities and views but disappointing serviceThe good thing about this hotel is that the room is clean, and quiet. The views are fantastic and the facilities are amazing; they have swimming pools, sauna, gym and restaurants. Wonderful hotel room classic design, lobby , resto. The breakfast was great. The cons is about the poor service they give. I stayed there on my birthday and my friends wanted to give me birthday surprise and the staff refused to cooperate. The are so lazy that they don’t want to bring up the birthday cake; what’s up with that. It seems to me that they judged that I have no money and was a poor guest to begin with. The staff shouldn’t even judge any guest and they should treat all guest equally professional. My friends also told me the way the staff view my friends are different from other guests which shows discrimination against my friends, which is even more disappointing. truly disappointed coz they ruined my birthday and that I paid for 5 star hotel and give 0 star service. Please fix your staff’s service
    PelacurReviewed May 27, 2019
    Family with young children
    Stayed 1 night in December 2018
    Deluxe Room King
    Exceptional9.2
    all is greatall the facility is great and staff was kind. but when i stay, they were having fire case alarm so i can't use the lift and wait for 20 minutes, also they put my lugage for the long stay storage. so i waited my lugage quite few hours
    robbyfrom IndonesiaReviewed May 13, 2019
    Couple
    Stayed 2 nights in May 2019
    Exceptional10.0
    Hotel with nothing to complainHotel is clean, excellent location with all amenities within n outside within walking distance n shielded fr elements. Gd bf spread n club provide excellent view n services at no cost to member. One can literally spend t whole day in the htl without having to pay for food if u r a club member! Staffs r friendly n helpful. I did not observe if there were cctv at security checkpoint bfore entering htl. It would b helpful sh there be any item missing during scanning.
    siongfrom MalaysiaReviewed May 10, 2019
    Couple
    Stayed 1 night in June 2019
    Grand Deluxe King
    Excellent8.8
    Expensive Suites With Super Thin Walls. Late Check (2 hour delay) In With Little Compensation I booked their mid class suite for a night for my wifes birthday. She had 3-4 friends over and they were laughing and talking at the kitchen table and we had 2 noise complaints. The walls are super thin as the kitchen table was set back in the dinning area. They also were 2 hours late checking us in, we waited 40 minutes for them to tell us we needed to wait another hour and some. For compensation, they tried to give us "late" check out - telling us we could leave at 3pm - but this is not special as its printed right on their card that you can already check out at 3pm. They tell you that you can check in at 2pm but let you check out at 3pm - a fundamental issue and hence lots of negative reviews on checking in. So we are paying about 1300 USD for the suite - which means 2 hours is roughly 100 USD. With no compensation at all beside 1 extra person for breakfast which we had to fight for over 4 phone calls. Staff is not suited for 5 star hotel.
    Anthonyfrom IndonesiaReviewed June 17, 2019

    Reviews of Hotel Indonesia Kempinski Jakarta from real guests

    Overall rating
    8.9
    Excellent
    From 2602 reviews
    Provided by verified guests of
    Agoda Reviews (2126)Booking.com Reviews (476)
    Rating via Agoda9.0
    /
    10
    Exceptional
    14.0% this month
    Cleanliness9.3
    Facilities9.0
    Location9.6
    Room comfort and quality9.1
    Service9.0
    Value for money8.3
    High score for Jakarta
    Rating
    9+ Exceptional (790)
    8-9 Excellent (373)
    7-8 Very Good (246)
    6-7 Good (53)
    <6 Below Expectation (32)
    Time of the year
    Mar - May (349)
    Jun - Aug (329)
    Sep - Nov (376)
    Dec - Feb (440)
    All guests (2126)
    All room types
    All languages

    Show reviews that mention 

    Showing 1494 verified guest comments
    12345
    10.0
    Exceptional
    Farinah from Singapore
    Family with young children
    Deluxe Room King
    Stayed 1 night in April 2019

    Birthday trip”

    AWESOME AWESOME AWESOME

    Reviewed July 20, 2019

    Dear Farinah, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! We look forward to welcoming you back in Hotel Indonesia Kempinski Jakarta. Best regards, Sjefke Jansen

    Responded July 22, 2019
    Hotel Indonesia Kempinski Jakarta
    8.0
    Excellent
    Pelacur
    Solo traveler
    Executive King
    Stayed 1 night in December 2018

    Excellent hotel facilities and views but disappointing service”

    The good thing about this hotel is that the room is clean, and quiet. The views are fantastic and the facilities are amazing; they have swimming pools, sauna, gym and restaurants. Wonderful hotel room classic design, lobby , resto. The breakfast was great. The cons is about the poor service they give. I stayed there on my birthday and my friends wanted to give me birthday surprise and the staff refused to cooperate. The are so lazy that they don’t want to bring up the birthday cake; what’s up with that. It seems to me that they judged that I have no money and was a poor guest to begin with. The staff shouldn’t even judge any guest and they should treat all guest equally professional. My friends also told me the way the staff view my friends are different from other guests which shows discrimination against my friends, which is even more disappointing. truly disappointed coz they ruined my birthday and that I paid for 5 star hotel and give 0 star service. Please fix your staff’s service

    Reviewed May 27, 2019

    Dear Sir or Madam, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to share your feedback. It feels great to read on your comment about our room’s cleanliness and quietness as well as the design and facilities which are up to your liking. However, it is with regret to learn that you were disappointed by the service. A thorough training session will be conducted about the service and how we suppose to treat all of our guests equally. We will ensure that this issue will not reoccur. With regards to your birthday, our team has prepared a birthday cake and it was being delivered to your room. We do hope that you received it well. I also hope that this down point will not deter you from coming back to our hotel. We look forward in having the chance to serve you once again with a top notch service. Should you need anything else to be arranged for your upcoming visit, please do let me know and I would be happy to assist. Best regards, Sjefke Jansen

    Show more
    Hotel Indonesia Kempinski Jakarta
    9.2
    Exceptional
    robby from Indonesia
    Family with young children
    Deluxe Room King
    Stayed 1 night in December 2018

    all is great”

    all the facility is great and staff was kind. but when i stay, they were having fire case alarm so i can't use the lift and wait for 20 minutes, also they put my lugage for the long stay storage. so i waited my lugage quite few hours

    Reviewed May 13, 2019

    Dear robby, Thank you for choosing Hotel Indonesia Kempinski Jakarta as your hotel choice during your travelling time, and to share your wonderful review with the readers of Agoda.com. Please allow us to apologise for the inconvenience you had. This feedback had been received by our team and corrective action has been made to avoid the issue to recurrence. It is also a great pleasure for me and my team to read that you had an excellent stay on your recent visit. Please don’t hesitate to reach me directly should you need anything else for your future stay at our hotel as I will be more than happy to assist you further. We are looking forward to the next opportunity to welcome you back in a friendly and enjoyable atmosphere at Hotel Indonesia Kempinski Jakarta. Best Regards, Sjefke Jansen

    Responded May 20, 2019
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    siong from Malaysia
    Couple
    Stayed 2 nights in May 2019

    Hotel with nothing to complain”

    Hotel is clean, excellent location with all amenities within n outside within walking distance n shielded fr elements. Gd bf spread n club provide excellent view n services at no cost to member. One can literally spend t whole day in the htl without having to pay for food if u r a club member! Staffs r friendly n helpful. I did not observe if there were cctv at security checkpoint bfore entering htl. It would b helpful sh there be any item missing during scanning.

    Reviewed May 10, 2019

    Dear siong, Thank you for choosing Hotel Indonesia Kempinski Jakarta as your hotel choice during your travelling time, and to share your wonderful review on Agoda. It is also a great pleasure for me and my team to read that you had an excellent stay on your recent visit. And for security reason, every security-checkpoints are monitored by CCTV for 24 hours. Please do let us know should there any other suggestion that you have, we certainly will see the possibility to fulfill your request. We are looking forward to the next opportunity to welcome you back in a friendly and enjoyable atmosphere at Hotel Indonesia Kempinski Jakarta. Best Regards, Sjefke Jansen

    Responded May 13, 2019
    Hotel Indonesia Kempinski Jakarta
    8.8
    Excellent
    Anthony from Indonesia
    Couple
    Grand Deluxe King
    Stayed 1 night in June 2019

    Expensive Suites With Super Thin Walls. Late Check (2 hour delay) In With Little Compensation ”

    I booked their mid class suite for a night for my wifes birthday. She had 3-4 friends over and they were laughing and talking at the kitchen table and we had 2 noise complaints. The walls are super thin as the kitchen table was set back in the dinning area. They also were 2 hours late checking us in, we waited 40 minutes for them to tell us we needed to wait another hour and some. For compensation, they tried to give us "late" check out - telling us we could leave at 3pm - but this is not special as its printed right on their card that you can already check out at 3pm. They tell you that you can check in at 2pm but let you check out at 3pm - a fundamental issue and hence lots of negative reviews on checking in. So we are paying about 1300 USD for the suite - which means 2 hours is roughly 100 USD. With no compensation at all beside 1 extra person for breakfast which we had to fight for over 4 phone calls. Staff is not suited for 5 star hotel.

    Reviewed June 17, 2019

    Dear Mr. Antony, Thank you for choosing to stay at Hotel Indonesia Kempinski Jakarta to celebrate your lovely wife's birthday. It is with very much regret to learn that you had an inconvenience experience during your stay. Your feedback has been forwarded to related department heads especially our front of the house team. A training will be re-conducted to the whole team to reignite the hospitality spirit for our team in servicing our guest because what you had experience is definitely not the experience that you should have while staying at our hotel and any other Kempinski brand's hotel. Please rest assured that this experience will not reoccur again in the future and we really do look forward to have another chance to welcoming you back again at Hotel Indonesia Kempinski Jakarta for a much better and memorable experience. Best regards, Sjefke Jansen

    Show more
    Hotel Indonesia Kempinski Jakarta
    9.2
    Exceptional
    Budi from Indonesia
    Couple
    Grand Deluxe King
    Stayed 1 night in May 2019

    Overall : very good stay!”

    check in process was fast, the receiptionist did her job kindly. We got a grand deluxe room at Level 12. The room was nice, good view (both from bedroom and from bathroom). The only (-) was they only provides one set of toiletries at bathroom, instead of two. The kempinski spa is highly recommended, we got couple spa (balinesse massage), which was so wonderful massage, either the service and the spa room as well. Breakfast was good, a lot of choices, both local and international menu. The taste was preety good with a relaxing place also. Overall, we are satisfy at our stay, and will come back again.

    Reviewed May 03, 2019

    Dear Budi, Thank you so much for your thorough review and the very positive comment about our hotel as well as the excellent services provided by our employees. I will certainly make sure that your kind words are shared to the entire team. Despite it is not part of the initial standard set up, additional toiletries are available anytime and will be delivered to your room anytime upon request. Should you need anything to make your upcoming visit more delighting, please don’t hesitate to contact us. It would be our greatest pleasure to serve you again on upcoming opportunities, anytime soon. Best regards, Sjefke Jansen

    Responded May 06, 2019
    Hotel Indonesia Kempinski Jakarta
    8.0
    Excellent
    Kelana from Malaysia
    Couple
    Stayed 2 nights in November 2018

    Stay in Jakarta”

    Front desk are not very friendly and helpful. After arriving from a tiring journey, you would expect a pleasant and friendly front desk person. Room and toilet was excellent. The housekeeping staff bell boys are pleasant and quick to respond to our needs. Location is also good with mall within the vicinity.

    Reviewed November 25, 2018

    Dear Kelana, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to share your experience via Agoda.com. It is delighting to learn that you are satisfied with the spacious room and the service by our housekeeping staff as well as the location of our hotel as well. I have taken note about the front desk staff and surely will discuss it with our team, we hope in the future we can serve and provide you better. Should there be anything else we can improve to make your upcoming visit more enjoyable, please don’t hesitate to let us know. We hope to have you back at Hotel Indonesia Kempinski Jakarta. Best Regards, Sjefke Jansen

    Responded November 26, 2018
    Hotel Indonesia Kempinski Jakarta
    9.6
    Exceptional
    Nor from Malaysia
    Couple
    Stayed 1 night in November 2018

    great”

    good location next to grand indonesia mall and right where the biggest action during car free days. the room is large, has bathtub and automatic toilet, and modern deco. the breakfast menu was also good but at times it gets crowded especially on weekends. there is nothing else to ask for and truly superb experience. i will certainly choose this hotel if the price point is within my range.

    Reviewed November 15, 2018

    Dear Nor, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to share your experience via Agoda.com. It is delighting to learn that you are satisfied with the spacious room, wide variety of food in the restaurant, and the location of our hotel as well. Your positive comments have been shared to the entire team and it definitely motivates them to always deliver the best services. Thank you for recommending our hotel, we hope that we are able to welcome you again, hopefully in a near future. Best Regards, Sjefke Jansen

    Responded November 22, 2018
    Hotel Indonesia Kempinski Jakarta
    8.4
    Excellent
    eric from Nigeria
    Family with young children
    Executive King
    Stayed 2 nights in October 2018

    Nice stay”

    The hotel has large room and great service. Its linked with one of the biggest mall in Jakarta. The breakfast was nice and has many varieties. The downside on our last night the room next door were playing loud music and the sound can be hear inside our room. Other than that, it was a pleasant stay

    Reviewed November 14, 2018

    Dear eric, Thank you for staying at Hotel Indonesia Kempinski Jakarta and taking the time to share your experience via Agoda.com. It is delighting to learn that you are satisfied with the services of our staffs and our breakfast at Signatures restaurant. Thank you and we hope that we are able to welcome you again, hopefully in a near future. Best Regards, Sjefke Jansen

    Responded November 22, 2018
    Hotel Indonesia Kempinski Jakarta
    9.6
    Exceptional
    Ray from Indonesia
    Family with young children
    Executive King
    Stayed 1 night in October 2018

    LOCATION ”

    next to GRAND INDONESIA mall with door access. very comfy bed, clean room, superb friendly staff. good breakfast choice, delicious spacy room with luxurious design, i get amazing view to BUNDERAN hi, definetly come back again.

    Reviewed October 24, 2018

    Dear Ray, It is really delighting to read that your recent stay has made a memorable experience for you and that you surely will come back to stay with us again. I am happy to learn that you valued our services, rooms, and the selection of breakfast. Your satisfaction comments have been forwarded the entire team, and we all glad that everything has met your expectation. Please don’t hesitate to let us know should there be anything else we can do to make your upcoming visit be more enjoyable than ever. My team and I are looking forward for the opportunity to welcome you back again at Hotel Indonesia Kempinski Jakarta. Best Regards, Sjefke Jansen

    Responded November 07, 2018
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    oktalia
    Family with teens
    Deluxe Room King
    Stayed 1 night in December 2018

    great hotel in the centre of the jakarta”

    the hotel is really big, love the pool the bedroom is fantastic, and they have a bathroom like in japan so it was a plus point for them the breakfast is delicious for me, and they have so much thing u can choose on. all of the staff is friendly too

    Reviewed April 09, 2019

    Dear oktalia, Thank you for choosing Hotel Indonesia Kempinski Jakarta as your hotel choice during your travelling time, and to share your wonderful review with the readers of Agoda. It is also a great pleasure for me and my team to read that you had an excellent stay on your recent visit and the amenities of the hotel as well as the quality of the breakfast truly met your expectation. We are looking forward to the next opportunity to welcome you back in a friendly and enjoyable atmosphere at Hotel Indonesia Kempinski Jakarta. Best Regards, Sjefke Jansen

    Responded April 10, 2019
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Melda from Indonesia
    Family with young children
    Deluxe Double Room
    Stayed 1 night in June 2018

    great place for family trip”

    great place for family trip

    Reviewed June 13, 2019

    Dear Melda, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! We look forward to welcoming you back in Hotel Indonesia Kempinski Jakarta. Sincerely, Sjefke Jansen

    Responded June 17, 2019
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    holy from Indonesia
    Family with young children
    Executive King
    Stayed 1 night in June 2018

    Exceptional”

    perfect

    Reviewed June 07, 2019

    Dear holy, Greetings from Hotel Indonesia Kempinski Jakarta and thank you for the recent posting of your comments; it is much appreciated! We look forward to welcoming you back in Hotel Indonesia Kempinski Jakarta. Best regards, Sjefke Jansen

    Responded June 10, 2019
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Masrul from Malaysia
    Family with young children
    Stayed 2 nights in March 2018

    Great Hotel In the City”

    Being at the most buziest traffic city, the Hotel is a really good choice to stay. Its located in the heart of the city and nearby Malls. The Hotel is very clean and breakfast was fantastic. Should try the swimming pool and sauna there.

    Reviewed August 17, 2018

    Dear Masrul, Thank you for taking the time to share your feedback. It is great that the location of our hotel, cleanliness and the breakfast got a positive value. Once again, thank you for staying at Hotel Indonesia Kempinski Jakarta and we look forward to welcoming you back again soon. Best regards, Sjefke Jansen

    Responded August 20, 2018
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    ERWIN from Indonesia
    Solo traveler
    Executive King
    Stayed 3 nights in February 2018

    MAGNIFICENT!”

    THE VIEW THOOOO.... i stayed at this hotel for numerous time already and i always want to get back at this hotel again and again especially for GRAND DELUXE ROOM.. you really pay for the view. if you just pay for deluxe room i think you wouldnt get great view of BUNDARAN HOTEL INDONESIA.

    Reviewed August 16, 2018

    Dear ERWIN, Thank you for choosing to stay at Hotel Indonesia Kempinski Jakarta and spreading your kind words about our hotel and its convenient location. Your comment has been shared with the entire team and we are extremely happy that you will come to stay with us again in the future. Should you need anything from us, please make sure to reach out. Best regards, Sjefke Jansen

    Responded August 20, 2018
    Hotel Indonesia Kempinski Jakarta
    9.2
    Exceptional
    Alona from Philippines
    Group
    Stayed 1 night in February 2018

    Excellent stay! ”

    Perfect location in the center of Jakarta! One flaw, which they already settled (thank you) is at first., free breakfast is only offered for 1 even if we booked for 2 people. Good thing they fixed it and both of us ENJOYED their superb breakfast buffet!

    Reviewed June 12, 2018

    Dear Alona, Thank you for choosing to stay at Hotel Indonesia Kempinski Jakarta and taking the time to share your feedback. It is a delight to read that you enjoyed our wide-range of breakfast and the hotel convenient location. It will be a great pleasure to have you with us in the future. Best regards, Sjefke Jansen

    Responded June 20, 2018
    Hotel Indonesia Kempinski Jakarta
    8.4
    Excellent
    Georgina from Singapore
    Business traveler
    Stayed 2 nights in May 2018

    Everything is good until the very last moment. ”

    The stay was enjoyable and the staff were helpful. However, on my last day at the check out, the receptionist asked if I wanted a taxi to the airport. Naturally I replied yes. They arranged a taxi for me and told me it will be charged to the room. I was surprised when I arrived at the airport that the meter running had shown I would have paid about 50% less if I had just stepped out of the lobby and requested a taxi out front on my own. It is not like they had arranged for a hotel car. They had merely asked one of the taxis in line to take me so I do not feel that this additional charge is justified. Travellers might want to take note of this point.

    Reviewed May 22, 2018
    9.2
    Exceptional
    Max from Indonesia
    Family with young children
    Executive King
    Stayed 1 night in May 2018

    Perfect place for staycation in Jakarta”

    Our favorite place for staycation in Jakarta. Connected to Grand Indonesia the biggest mall in Jakarta where you can find variety of F&B for lunch or dinner. On Sunday morning you can join Car Free Day just in front of the hotel. Make sure you book for Grand Deluxe Room to get a perfect view of the iconic Bundaran HI. I would have given 5 stars for facilities, but the size of the swimming pool is too small for the size of the hotel.

    Reviewed May 07, 2018

    Dear Max, Thank you for choosing to stay at Hotel Indonesia Kempinski Jakarta and sharing your positive feedback. It is truly a pleasure knowing that you loved the hotel convenient location. Your kind review will definitely be shared to the entire team and I am happy to learn that you truly enjoyed your stay with us. We look forward to your upcoming visit. Best regards, Petra Baumann

    Responded May 07, 2018
    Hotel Indonesia Kempinski Jakarta
    8.8
    Excellent
    robert from Australia
    Business traveler
    Deluxe Room King
    Stayed 2 nights in April 2018

    Convenience for shopping and business”

    This hotel is very conveniently located for shopping and business. electric automated in room toilets are a unique feature, certainly an unexpected luxury. Great staff excellent breakfast. Rooftop pool and spa.

    Reviewed May 05, 2018

    Dear robert, I am happy to read your wonderful comment about the friendliness of our staff and the variety of our breakfast as well as the hotel facilities truly met your expectation. I have shared your kind feedback to the entire team and I hope and I have the opportunity to welcome you back again in the near future. Best regards, Petra Baumann

    Responded May 07, 2018
    Hotel Indonesia Kempinski Jakarta
    10.0
    Exceptional
    Hui from Singapore
    Business traveler
    Stayed 3 nights in March 2018

    Strategic Location”

    Strategic location and easy access to the mall and eateries. The staff are very helpful to attend to all the request made. The morning breakfast is sumptuous and delicious to start the day. Highly recommend for business and leisure travellers.

    Reviewed March 24, 2018

    Dear Hui, It was a pleasure to read that you truly enjoyed your stay, our staff services and the sumptious breakfast as well as the hotel convenient location. Thank you for sharing your positive review and the entire team is looking forward to welcoming you back again soon. Best regards, Petra Baumann

    Responded March 26, 2018
    Hotel Indonesia Kempinski Jakarta
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    Hotel Indonesia Kempinski Jakarta
    |Exceptional 9.0
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    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Plaza Indonesia
    • Sudirman Railway Station is within 0.81 km