Hotel Isabel
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8.8 Excellent location
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8.8Location
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  • Heart of the City

  • Daily housekeeping

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Room choices
Triple Room
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  • 30 m²/323 ft²
  • Shower
  • 3 single beds
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Quadruple Room
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  • 30 m²/323 ft²
  • Shower
  • 2 double beds or 4 single b...
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Double Room
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  • 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 double b...
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Single Room
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  • 25 m²/269 ft²
  • Shower
  • 1 double bed
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Family Room
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  • 30 m²/323 ft²
  • Shower
  • 4 double beds
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Double Room with Shared Bathroom
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  • 9 m²/97 ft²
  • Shared bathroom
  • 1 double bed
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Room Selected at Check In
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  • 25 m²/269 ft²
  • Shower
  • 1 double bed
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Announcements

Please note that a refundable deposit of $150 MXN is required for remote control. Please inform Hotel Isabel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Verified guest reviews

Booking.com Reviews (1304)Agoda Reviews (18)
7.6
Very good
Filter by guest type:
Cleanliness7.4
Facilities6.9
Location9.3
Room comfort and quality6.0
Service7.7
Value for money7.7
Provided by verified guests of Agoda
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Showing 12 verified guest comments
12
7.6
rasa from United Kingdom
Couple
Double Room
Stayed 1 night in January 2018
Very cold rooms but very central
Very central. Our room had no window and it was very cold, especially the floor, quit old towels.
Reviewed January 27, 2018
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5.7
Priscilla from United States
Family with teens
Family Room
Stayed 2 nights in October 2015
Overall ok, but beware.
The space of the room, the balcony with a beautiful view, and the decor of common areas.
When my family and I arrived we were very tired, so we were desperate to put our feet up and relax. The hotel attendant who welcomed us was very unfriendly and didn't explain anything about the charges. When I converted the exchange rate from the pesos they charged us per night to aussie dollars it didn't seem right. Because I couldn't be bothered going through the bill I let it go for the time being. When we were ready to pay for an extra night I brought up my email confirmation from Agoda and my bank statement and asked them to clarify why they charged me double. The lady couldn't really explain and understood that the man who charged us scammed us out of double the nightly rate we were guaranteed on Agoda. She apologised and returned 'some' of our money. Be careful and go through the charges before accepting the room. To top it all off our wifi didn't work in our rooms (only sometimes in the lobby) and the showers rarely had hot water. The saving grace was the security guard who was super helpful and the location of the hotel was very convenient for walking around the historical centre. If you choose to stay with them don't expect the best service. :/
Reviewed October 05, 2015
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7.3
Teddy from Hong Kong
Solo traveler
Single Room
Stayed 2 nights in January 2015
Good value for money
Location, price, room size
The hotel is a little bit old. Staffs are friendly and helpful. Breakfast is not included. I think taking breakfast at a restaurant nearby is a better deal than the restaurant next to hotel lobby. Considering its location about 4 blocks from Zocalo and its price, I considered my stay there a good deal.
Reviewed January 23, 2015
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4.3
KIM from Australia
Solo traveler
Single Room
Stayed 1 night in October 2014
Disappointing
The location,restaurant ,it's a beautiful old building.
The first night we had booked months in advance but because we arrived one our late from the airport they gave our room away so at 9pm at night we had to find another room.We had been flying for 24 hours. The next booking we had made months in advance and we were given a room on the roof which stunk so bad that we could hardly breath or sleep.That was the only room they had? I had stayed here one year before and loved the room that had lovely old French doors with a balcony.There are very few of them.
Reviewed November 01, 2014
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7.3
Viktoriya from Russia
Solo traveler
Single Room
Stayed 2 nights in October 2014
good location
only location
I was fly to Mexico City from USA... I had only hand baggage, and I found and I come to hotel with out taxi.. Hotel, ok it's colonial fashion, but to old! They should do renovation!!
Reviewed October 30, 2014
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9.7
ATTAWIT from Thailand
Business traveler
Single Room
Stayed 2 nights in September 2014
Good room and staff can speak English
good room, near metro station and staff can speak English.
Reviewed September 17, 2014
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8.0
David from Australia
Couple
Double Room
Stayed 5 nights in May 2013
Great location
Location, quiet, reasonable food
Reviewed June 25, 2013
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6.4
roch from France
Solo traveler
Stayed 7 nights in December 2016
Sympathique agréable
Très beau le dernier étage restaurant traditionnel supérieur et agence agréable et beaucoup de sécurité
Reviewed January 06, 2017
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7.3
jean-paul from France
Couple
Double Room
Stayed 1 night in March 2015
rapport qualité prix moyen
emplacement, surface de la chambre, beau batiment
Eviter les chambres sur la rue car les fenêtres ferment mal donc beaucoup de bruit. A par ça, l'hotel correspond a sa gamme de prix
Reviewed March 29, 2015
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10.0
yoonyoung from South Korea
Solo traveler
Double Room with Shared Bathroom
Stayed 8 nights in July 2016
역사가 있는 호텔
앤틱하고 위치 좋고 가격 좋고... 나만알고싶은~ 최신식의 시설은 아니지만 오히려 클랙식한 느낌이 너무너무 좋았다... 청소해주시는 아줌마들이 너무 친절~ 거의 2주를 묵었지만 또 가고 싶다...
Reviewed May 24, 2017
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12
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Tue, 13 Feb 2018 - Wed, 14 Feb 2018(1 night)