2015
Excellent 8.1
Based on 4845 reviews

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About this property

Description

The 5-star, 23-story Hotel Istana Kuala Lumpur City Center is centrally located at Jalan Raja Chulan in Kuala Lumpur’s prestigious Golden Triangle. Renowned shopping malls such as Pavilion, Lot 10, Starhill, Suria KLCC, and Changkat Bukit Bintang entertainment hub are at its doorstep. KLCC Convention Centre and the Petronas Twin Towers are a 10-minute walk via the Skybridge. It has an efficient road and rail transport and limousine service, while KL International Airport is an hour’s drive away.

The hotel has 515 well-appointed guestrooms and suites with complimentary Wi-Fi throughout the hotel premises - perfect for leisure and business travelers. Other facilities include a Grand Ballroom, 19 function rooms, 5 food and beverage outlets, a fitness center, swimming pool, sauna, Jacuzzi, and a spa.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Malay
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Policies

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 250.00 MYR
Breakfast Charge (when not included in room rate): 54.00 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 65 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 20
Number of Restaurants: 2
Number of Rooms : 515
Reception Open Until: 12:59AM
Room Voltage: 230
Time to Airport (Minutes): 45
Year Hotel Built: 1992
Year Hotel Last Renovated: 2009
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Verified traveler reviews

Filter by traveler type
Excellent



based on 4845 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7
Sort by

MAJID from Brunei Darussalam
Couples
Deluxe
Stayed one night in September 2016
Excellent
Good food and friendly staff
Reviewed September 26, 2016
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Hassan from Saudi Arabia
Solo travelers
Club Room
Stayed 3 nights in May 2016
Very clean and near from everything
Nice and close to shopping area
Reviewed September 21, 2016
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CHIH from Singapore
Business travelers
Deluxe
Stayed one night in September 2016
Good location
Good location
Reviewed September 20, 2016
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shahma from Maldives
Families with young children
Deluxe
Stayed 4 nights in September 2016
very good staff
lovely hotel with very good staff. the location is also very good.
Reviewed September 18, 2016
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MOHAMMED from Saudi Arabia
Families with older children
Deluxe
Stayed 7 nights in August 2016
good and nice
good and nice
Reviewed September 17, 2016
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chin from Malaysia
Business travelers
Deluxe
Stayed one night in September 2016
Good location, clean
convenient, friendly staff, clean room
Reviewed September 16, 2016
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chin from Malaysia
Business travelers
Deluxe
Stayed one night in September 2016
Good location, clean
convenient, friendly staff, clean room
Reviewed September 16, 2016
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yusri from Malaysia
Families with young children
Club Suite
Stayed one night in September 2016
The best
Good condition and clean
Reviewed September 14, 2016
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Eng from Indonesia
Families with older children
Deluxe
Stayed 3 nights in December 2015
Strategic Location, Old hotel
The hotel was really strategic, near many KL landmarks.
Reviewed September 12, 2016
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sophia from Malaysia
Business travelers
Special Offer - Deluxe Double or Twin Room
Stayed 2 nights in September 2016
Comfy
Big room n comfotable
Reviewed September 11, 2016
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