2015
Excellent 8.1
Based on 4848 reviews

Verified traveler reviews

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Excellent



based on 4848 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 8.0
  • Food and dining 7.7
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Wei from Malaysia
Business traveler
Deluxe
Stayed 1 night in March 2013
It was comfortable enough.
Cleanliness, Friendliness and Comfort
Reviewed March 26, 2013

Chee from Malaysia
Business traveler
Stayed 1 night in March 2013
Is suitable for business travellers.
Hospitality of the staff make you feel warm welcome especially Shida, the lady at the restaurant Kampung Sari
Everything is ok except the house keeping did not clean up the room when I extended my stay for one more night !
Reviewed March 25, 2013

Ismail from Turkey
Solo traveler
Deluxe
Stayed 2 nights in March 2013
it was very comforattble in the room
big rooms;nice decoration;good bathroom
The istana hotel is centrally located, close to the city center..and shopping area of the city..it is also close to the monorail station by which you can reach many places ik KUL..The rooms are large and bathroom facilities are convinient.There is a big lobby in which you can sit in comfort and also listen to the live music sometimes in the evening.
Reviewed March 25, 2013

Hasan from Singapore
Business traveler
Deluxe
Stayed 2 nights in January 2013
Very pleasant. Five stars !
GYM! Good service and location.
It was really pleasant with the best gym ever. However, the do not have a rotating buffet spread. It was the same for 3 mornings and I got pretty tired of it. Other than that, they offer very good service in nearly all other aspects.
Reviewed March 25, 2013

XAVIER from Australia
Group
Stayed 2 nights in February 2013
Friendly staff
friendly staff, location and clean
disappointed with the performing band. Led to believe that there was a performance, however they were unprofessional in that they allowed children and probably regular patrons to "perform" when there are other customers who would have preferred to listen to the band rather than wasting their time listening to amateurs and paying top dollars for their drinks.
Reviewed March 24, 2013

VOON from Singapore
Couple
Stayed 2 nights in December 2012
convenient location in the city centre
room was clean and staff are helpful
This is our first visit at this hotel for 2 nights stay.Hotel room was very comfortable and clean.Staff are friendly and helpful.Convienient location in the city centre and close to many of the attraction and shopping malls.We are very happy with our stay and will definitely come back again with our children.
Reviewed March 24, 2013

UPHAR from India
Business traveler
Deluxe
Stayed 1 night in March 2013
A nice hotel with a great location
location, staff, choice of restaurants
Reviewed March 23, 2013

Jakrapun from Thailand
Couple
Stayed 2 nights in March 2013
the best hotel, luxury more than cost
low cost, neraly monorial and popular place in KL
Very spacious hotel room near station twin towers Monorial julan raja near China town and a very cost effective and affordable for you.
Reviewed March 21, 2013

Mei from Singapore
Business traveler
Stayed 3 nights in March 2013
Overrated for five star hotel
large room, nice breakfast, location
Reviewed March 20, 2013

Agustini from Indonesia
Solo traveler
Stayed 5 nights in March 2013
Big and clean room with the friendly staffs
Large room, good breakfast and easy access to shopping areas
Reviewed March 20, 2013


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