Excellent 8.1
Based on 4845 reviews

Verified traveler reviews

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based on 4845 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 8.0
  • Food and dining 7.7
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Mahtab from Bangladesh
Club Double Or Twin Room
Stayed 2 nights in January 2016
Got a view of twin tower from our club room. Excellent service and location to roam around.
Reviewed January 31, 2016

omer from Pakistan
Stayed 3 nights in January 2016
good place to stay in bukit bintang
location, room, staff
It was good staff could just be a little more informative about KLs transportation system
Reviewed January 29, 2016

Marmah from Australia
Stayed 2 nights in January 2016
Nice cozy n fantastic place to stay
Excellent location, friendly staff Had a pleasant time staying in this hotel
Reviewed January 28, 2016

henry from Malaysia
Stayed one night in December 2015
great location but unhelpful and not efficient front desk staffs
the hotel location is great. the rooms are good n comfortable. but what i required through Agoda cannot fulfilled by the hotel at all. the front desk staffs are so impetuous in serving. bad impression for guests.
Reviewed January 27, 2016

Paul from United Kingdom
Solo travelers
Stayed 7 nights in January 2016
You asked....
Staff, location, inside of building.
I enjoyed being in the hotel, it has a good location for shopping / transport. The breakfast could be improved from a European point of view as I was really just eating the same things every day.
Reviewed January 25, 2016

Pakavadee from Thailand
Business travelers
Stayed one night in January 2016
Good location
Near shopping centre.
Reviewed January 25, 2016

Ashish from India
Business travelers
Stayed one night in January 2016
amazing place
room size, staff, location
Reviewed January 25, 2016

Gurdev from Malaysia
Solo travelers
Stayed one night in January 2016
staff was very rude and insulted me
bed, bathroom, lobby
my stay was good, as i arrived i was welcomed with great smiles by the receptionist at the lobby, but as i got in the room i called room service for some toiletries and the person that answered my call, spoke in bahasa malayu, told another staff while i was still talking on the phone, (translated to english here) these people have never stayed in a hotel before i guess, literally insulting me for just asking a few questions and a couple o extra toiletries. i felt sooo insulted and called the reception and complained to them, spoke to the manager in charge, and i expected them to come up with some explanation but i didnt get any..
Reviewed January 25, 2016

Yi from Malaysia
Stayed 4 nights in January 2016
Central location
Central location with reasonable price. However, hotel is a bit old
Reviewed January 24, 2016

BADRUL from Malaysia
Business travelers
Stayed 2 nights in January 2016
F&B the BEST!
F&B team was great! Mr. Zell did a good job! The Operator, Fadzilah did a good job.
Reviewed January 24, 2016


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