2015
Excellent 8.1
Based on 4846 reviews

Verified traveler reviews

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Excellent



based on 4846 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7
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Nurul from Malaysia
Couples
Deluxe
Stayed 1 night in June 2014
Great Hotel
Spacious room, near to Malls, comfortable
Great. Spacious room and near to Malls
Reviewed December 20, 2014

ROSLIN from Malaysia
Groups
Deluxe
Stayed 1 night in December 2014
Excellent
Valet man are friendly
Reviewed December 19, 2014

Tengku from Malaysia
Solo travelers
Deluxe
Stayed 1 night in December 2014
noisy came from other room
Noisy came from other room can hear from my room. The sound proof is not proper. Shower water preassure is really sucks.. Nothing special for this hotel.
Reviewed December 17, 2014

Hisham from Malaysia
Business travelers
Deluxe
Stayed 1 night in December 2014
Close to Shopping Mall
Close to City Center and Shopping Mall
Reviewed December 16, 2014

azizah from Singapore
Couples
Deluxe
Stayed 2 nights in December 2014
Convenience
There's a direct coach from Sg. Location is nearby main shopping centers and eateries
On the whole good
Reviewed December 16, 2014

Ruzaini from Malaysia
Groups
Deluxe
Stayed 1 night in December 2014
Stay at Hotel Istana
Food was ok .
The television did not have a good and clear reception. Most of the lights in the room are not working .Insufficient toiletries in the bathroom. No ironing stand in the room too. I booked 2 rooms - 1620 and 1626 . Room 1620 was better but not 1626. The check in process was long. I had to wait for more than 5 minutes before rooms could be assigned to me. Slow service .
Reviewed December 16, 2014

Sri from Singapore
Families with young children
Deluxe
Stayed 1 night in December 2014
Living in Comfort
comfort, convenient and friendly staffs
Good and comfortable stay. But the rooms need to be refurbished. The furniture.and fittings in rooms and toilets are quite old. Flush n hair dryer not working.
Reviewed December 15, 2014

Xiaozhen from China
Business travelers
Deluxe
Stayed 2 nights in April 2014
Very good
service, facilities, location
A good trip.
Reviewed December 14, 2014

HOAI from Vietnam
Business travelers
Deluxe
Stayed 1 night in December 2014
Good hotel I stayed
Nice room, good breakfast, price is OK
Nice room, good breakfast, price is OK for 5 stars.
Reviewed December 14, 2014

Ahmadkalil from Singapore
Families with young children
Deluxe
Stayed 3 nights in December 2014
awesome
the staff, the ambience ,the hotel itself
We love it.. will come back
Reviewed December 13, 2014


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