2015
Excellent 8.1
Based on 4843 reviews

Recent customer comments

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Excellent



based on 4843 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 7.7
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Edwin from Singapore
Business traveler
Deluxe
Stayed one night in March 2014
Good place to stay
big room and good breakfast
Good
Reviewed September 26, 2014
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Edwin from Singapore
Business traveler
Deluxe
Stayed 2 nights in May 2014
good place to stay
room are comfortable and big
Good and nice
Reviewed September 26, 2014
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Mohamed from Singapore
Business traveler
Deluxe
Stayed one night in September 2014
satisfied
location,cosy and nice facilities
There was obvious pink colour stained on my bedsheet
Reviewed September 25, 2014
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Khaled from United States
Business traveler
Deluxe
Stayed 2 nights in April 2014
Location
Location, food and services
Reviewed September 24, 2014
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Khaled from United States
Business traveler
Deluxe
Stayed 2 nights in April 2014
Location
Location, services and food
Reviewed September 24, 2014
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Stanley from Canada
Couple
Deluxe
Stayed 4 nights in September 2014
Good location, smiling staff
friendly staff, good location, big rooms
I enjoyed my stay here. I knew the history of this property since I passed this place regularly before this note was built there. The staff is very friendly and helpful. But parts of this hotel is getting older, and the wear and tear is kids showing. Leaky showers that needed to be fixed. Ex-picture holes need to be well plugged and hidden. I do recommend this hotel to other travellers.
Reviewed September 24, 2014
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Mohd from Malaysia
Family with older children
Deluxe
Stayed 2 nights in August 2014
Excelent
Shopping, Foods and Comfort
Excelent for family vacation and shopping but has to walk 20min to KLCC. Busy Traffic.
Reviewed September 22, 2014
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Nur from Singapore
Family with young children
Deluxe
Stayed 2 nights in September 2014
Awsome
Efficient customer service.
Hotel Istana is like my Second Home
Reviewed September 22, 2014
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Ahmed from Yemen
Solo traveler
Deluxe
Stayed 3 nights in June 2014
Good hotel
Location
Istana WAS an excellent hotel ... but now it's just good
Reviewed September 19, 2014
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zenty from Malaysia
Couple
Deluxe
Stayed one night in September 2014
rating
the view
Good
Reviewed September 19, 2014
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