2015
Excellent 8.1
Based on 4848 reviews

Verified traveler reviews

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Excellent



based on 4848 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 8.0
  • Food and dining 7.7
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Stanley from Canada
Couple
Deluxe
Stayed 4 nights in September 2014
Good location, smiling staff
friendly staff, good location, big rooms
I enjoyed my stay here. I knew the history of this property since I passed this place regularly before this note was built there. The staff is very friendly and helpful. But parts of this hotel is getting older, and the wear and tear is kids showing. Leaky showers that needed to be fixed. Ex-picture holes need to be well plugged and hidden. I do recommend this hotel to other travellers.
Reviewed September 24, 2014

Mohd from Malaysia
Family with teens
Deluxe
Stayed 2 nights in August 2014
Excelent
Shopping, Foods and Comfort
Excelent for family vacation and shopping but has to walk 20min to KLCC. Busy Traffic.
Reviewed September 22, 2014

Nur from Singapore
Family with young children
Deluxe
Stayed 2 nights in September 2014
Awsome
Efficient customer service.
Hotel Istana is like my Second Home
Reviewed September 22, 2014

Ahmed from Yemen
Solo traveler
Deluxe
Stayed 3 nights in June 2014
Good hotel
Location
Istana WAS an excellent hotel ... but now it's just good
Reviewed September 19, 2014

zenty from Malaysia
Couple
Deluxe
Stayed 1 night in September 2014
rating
the view
Good
Reviewed September 19, 2014

Wan from Malaysia
Couple
Deluxe
Stayed 1 night in May 2014
Awesome!
Bed, bathroom, interior design
Great! Lurve it! Very cozy, comfy bed, bathroom is clean and spacious...highly recommended. ...
Reviewed September 18, 2014

David from Australia
Couple
Deluxe
Stayed 1 night in September 2014
Good hotel in city center
Breakfast, the gym and location
The Istana is a good old hotel in a central location. The staff are good, the gym very well equipped and the location excellent. There has been some renovations occurring the last few times we have stayed which can cause some disturbance if you are close to the floor they are on.
Reviewed September 17, 2014

chee from Malaysia
Couple
Stayed 1 night in October 2012
Hotel
Location
Nice location, clean rooms
Reviewed September 17, 2014

chee from Malaysia
Couple
Deluxe
Stayed 1 night in April 2013
Environment
Facility, environment, location
Good, nice location
Reviewed September 17, 2014

chee from Malaysia
Couple
Deluxe
Stayed 1 night in February 2014
Hotel environment
Location service facilities
I have book this hotel couple times, nothing to comment . This is worth
Reviewed September 17, 2014


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