2015
Excellent 8.1
Based on 4844 reviews

Recent customer comments

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Excellent



based on 4844 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 8.0
  • Food and dining 7.7
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Ari from Finland
Solo travelers
Deluxe
Stayed one night in June 2016
Nice hotel, nice location
Near shopping malls, restaurants and night life
Reviewed June 23, 2016
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Saravanan from Malaysia
Business travelers
Deluxe
Stayed one night in June 2016
The star rating given by Agoda very disappointing.
Star rating given by Agoda very disappointing & not acurate
Reviewed June 20, 2016
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ammar from Malaysia
Couples
Deluxe
Stayed one night in February 2016
bad hotel
the price is high
Reviewed June 17, 2016
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Glen from Australia
Couples
Deluxe
Stayed 5 nights in June 2016
great hotel, great staff and very good location
had a very pleasant stay at the Istana KL hotel
Reviewed June 10, 2016
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Malcolm from Malaysia
Business travelers
Deluxe
Stayed 2 nights in June 2016
Not sure what this means ?
Wasn't sure whether the modem in the room should have been plugged in. Internet wasn't brilliant, and only found it on the morning we were leaving
Reviewed June 10, 2016
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Kazuhito from Japan
Solo travelers
Deluxe
Stayed 2 nights in June 2016
Good location
Good location. Very easy access to shopping.
Reviewed June 07, 2016
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nizya from Indonesia
Business travelers
Deluxe
Stayed one night in April 2016
Central
Good Breakfast.. kinda old hotel.. but overall all is GOOD
Reviewed June 06, 2016
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mohd from Brunei Darussalam
Families with young children
Deluxe
Stayed 3 nights in June 2016
The Staff is very nice and friendly. Service is Nice
Room : old.. the carpet need to replace. Bed : Need to Upgrade. Place of Hotel : Excellent near shopping Mall. Taxi : Not Bad Bathroom : need to Upgrade. Overall i am happy with the staff. The Hotel is quite happy.
Reviewed June 05, 2016
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SAID from Singapore
Couples
Deluxe
Stayed 3 nights in May 2016
Been to many KL Hotels. The best so far
Offer hotel price was good. Very courteous hotel staff from the lobby, housekeeping, Taman Sari Staff. Enjoyed a lot hotel buffet. Nice food and plenty of delicious food. 5 STARS!
Reviewed June 05, 2016
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James from United States
Business travelers
Deluxe
Stayed 3 nights in May 2016
Dirty and uninviting
Great lobby. Room smelled awful. Front desk refused to give us a second keycard (despite telling us we would get one). Water was brown at times, and one morning we ran out of hot water.
Reviewed June 04, 2016
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