Travelling to Malaysia? Read all updated requirements before you book.
Lobby, Hotel Istana Kuala Lumpur City Centre in Kuala Lumpur
Club Suite, Hotel Istana Kuala Lumpur City Centre in Kuala Lumpur
Interior view, Hotel Istana Kuala Lumpur City Centre in Kuala Lumpur
Interior view, Hotel Istana Kuala Lumpur City Centre in Kuala Lumpur
Swimming pool [outdoor], Hotel Istana Kuala Lumpur City Centre in Kuala Lumpur
Swimming pool [outdoor], Hotel Istana Kuala Lumpur City Centre in Kuala Lumpur
Fitness center, Hotel Istana Kuala Lumpur City Centre in Kuala Lumpur

Removed from saved list

8.2

Excellent

8,670 reviews

8,670 reviews

Housekeeping199
Breakfast150
Shops43
See map
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Selections Groceries
100 m
Kitschy Classy Kuala Lumpur
210 m
No Black Tie
220 m
Arabian Middle East Food Traders
270 m
Blue Boy
280 m
Popular landmarks
Pavilion Kuala Lumpur
410 m
KLCC - Bukit Bintang Pedestrian Walkway
510 m
Aquaria KLCC
600 m
Menara Kuala Lumpur
760 m
KLCC Park
860 m
Closest landmarks
California Fitness
160 m
Thetole Acupuncture & Herbal Medical Centre
180 m
Finnegan’s
250 m
Pro Heal Dental
270 m
Olé Café
300 m

Hotel Istana Kuala Lumpur City Centre

73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia, 50200 - See map

Conveniently situated in the Bukit Bintang part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.1
Distance to city center0.1 km
Location rating8.9
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.6 km

Rooms available at Hotel Istana Kuala Lumpur City Centre

Excellent
Room comfort & quality

8.1

Deluxe Twin Towers View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Club Suite
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Double or Twin Room
...
    Enter dates to see prices
    Twin Tower View Deluxe
    ...
      Enter dates to see prices
      Special Offer - Deluxe Double or Twin Room
      ...
        Enter dates to see prices
        Special Offer - Suite with Club Lounge Access
        ...
          Enter dates to see prices
          Club Double or Twin Room with Club Lounge Access
          ...
            Enter dates to see prices
            Special Offer - Club Double or Twin Room with Club Lounge Access
            ...
              Enter dates to see prices

              Frequently asked questions

              Does Hotel Istana Kuala Lumpur City Centre have bars on-site?

              Experience your holiday the greatest way possible with Hotel Istana Kuala Lumpur City Centre's bar and poolside bar available right in front of your doorstep for whenever you need a sip or two.

              Does Hotel Istana Kuala Lumpur City Centre have a fitness center?

              Hotel Istana Kuala Lumpur City Centre offers free fitness center that is ideally situated at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

              Does Hotel Istana Kuala Lumpur City Centre provide laundry services?

              Yes! Hotel Istana Kuala Lumpur City Centre offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

              What kinds of facilities are available for children at Hotel Istana Kuala Lumpur City Centre?

              While on a trip with your family, your kids can also discover the fun in sports and recreation facilities offered at Hotel Istana Kuala Lumpur City Centre such as kids pool.

              What are the property's policies for children's bedding at Hotel Istana Kuala Lumpur City Centre?

              Hotel Istana Kuala Lumpur City Centre's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

              In which languages can Hotel Istana Kuala Lumpur City Centre's personnel communicate?

              Hotel Istana Kuala Lumpur City Centre can speak in 7 languages and supports well-known languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

              What do visitors like most about Hotel Istana Kuala Lumpur City Centre?

              Verified guests that stayed at Hotel Istana Kuala Lumpur City Centre have given this property a rating of 8.916 for its remarkable location as the main highlight for their stay.

              What is the typical rating that past Business travelers' have given to Hotel Istana Kuala Lumpur City Centre?

              Verified business travelers that have stayed at this property have given Hotel Istana Kuala Lumpur City Centre an average rating of 8.0. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

              What is the typical rating that past Families with young children have given to Hotel Istana Kuala Lumpur City Centre?

              Past families with young children that have stayed at this property have given Hotel Istana Kuala Lumpur City Centre an average rating of 8.4. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

              What popular shopping destinations are close to Hotel Istana Kuala Lumpur City Centre?

              Shopping options in Hotel Istana Kuala Lumpur City Centre’s Bukit Bintang neighborhood features Pavilion Kuala Lumpur, Sungei Wang Plaza, and Berjaya Times Square.

              See map

              Explore the neighborhood

              What people love about Hotel Istana Kuala Lumpur City Centre

              • 9.2

                Exceptional
                Cleanliness

                "instead they have refurbished it and it now offers a clean spacious room, excellent coffee shop/restaurant and all room amenities work well."

                Graham

                |

                February 18, 2020

              • 10

                Exceptional
                Spaciousness

                "Room is big and comfortable, even though the building is abit old, the room has a big toilet bathtub and clean, with complete facilities, bed is comfortable."

                Jas

                |

                February 17, 2020

              • 9.2

                Exceptional
                Location

                "Best location with Delicious breakfast."

                MD

                |

                August 1, 2021

              Property ranking|Compared to 9,332 Kuala Lumpur properties
              See all rankings
              Room comfort score
              8.1/10
              Location score
              8.9/10
              Service score
              8.3/10
              Couples review score
              8.4/10
              Better than
              99
              %
              of Kuala Lumpur properties
              Better than
              97
              %
              of Kuala Lumpur properties
              Better than
              95
              %
              of Kuala Lumpur properties
              Better than
              95
              %
              of Kuala Lumpur properties
              Overall rating:

              8.2

              Excellent
              8,670 reviews
              Cleanliness
              8.1
              Facilities
              8.0
              Location
              8.9
              Read all reviews >
              What travelers say they love:
              Breakfast was good and staff was nice and helpful.
              Kim from Finland
              Solo traveler
              More about Hotel Istana Kuala Lumpur City Centre

              More about Hotel Istana Kuala Lumpur City Centre

              The 5-star, 23-story Hotel Istana Kuala Lumpur City Centre is centrally located at Jalan Raja Chulan in Kuala Lumpur’s prestigious Golden Triangle. Renowned shopping malls such as Pavilion, Lot 10, Starhill, Suria KLCC, and Changkat Bukit Bintang entertainment hub are at its doorstep. KLCC Convention Centre and the Petronas Twin Towers are a 10-minute walk via the Skybridge. It has an efficient road and rail transport and limousine service, while KL International Airport is an hour’s drive away.

              The property has 486 well-appointed guestrooms and suites with complimentary Wi-Fi throughout the premises - perfect for leisure and business travelers. Other facilities include a Grand Ballroom, 19 function rooms, 5 food and beverage outlets, a fitness center, swimming pool, sauna, Jacuzzi, and a spa.

              Show less

              Amenities and facilities

              Very good
              Facilities

              8

              Most talked about facilities

              Breakfast

              433 mentions

              Housekeeping

              382 mentions

              Food & Dining

              187 mentions

              Swimming Pool

              161 mentions

              Languages spoken
              • English
              • Arabic
              • Chinese [Cantonese]
              • Chinese [Mandarin]
              • Japanese
              • Malay
              • Tamil
              Accessibility
              • Wheelchair accessible
              Internet access
              • Free Wi-Fi in all rooms!
              • Internet
              • Wi-Fi in public areas
              Things to do, ways to relax
              • Billiards
              • Dart board
              • Fitness center
              • Garden
              • Hot tub
              • Massage
              • Sauna
              • Spa
              • Spa/sauna
              • Squash court
              • Steamroom
              • Swimming pool [outdoor]
              • Tennis court
              • Tours
              Cleanliness and safety
              • Cashless payment service
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Doctor/nurse on call
              • Face coverings on staff
              • First aid kit
              • Hand sanitizer
              • Hygiene certification
              • Physical distancing of at least 1 meter
              • Safe dining setup
              • Staff trained in safety protocol
              • Sterilizing equipment
              • Temperature check for guests and staff
              Dining, drinking, and snacking
              • Bar
              • Breakfast [buffet]
              • Breakfast service
              • Coffee shop
              • Poolside bar
              • Restaurant [halal]
              • Restaurants
              • Room service [24-hour]
              Services and conveniences
              • Concierge
              • Currency exchange
              • Daily housekeeping
              • Doorman
              • Dry cleaning
              • Elevator
              • Facilities for disabled guests
              • Laundry service
              • Luggage storage
              • Postal service
              • Safety deposit boxes
              • Smoking area
              • Xerox/fax in business center
              For the kids
              • Babysitting service
              • Family room
              • Swimming pool [kids]
              Access
              • Check-in/out [express]
              • Check-in/out [private]
              • Check-in [24-hour]
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]
              Getting around
              • Airport transfer
              • Car park [free of charge]
              • Car park [nearby]
              • Car park [on-site]
              • Rental car
              • Taxi service
              • Valet parking
              Available in all rooms
              • Air conditioning
              • Bathrobes
              • Bathtub
              • Coffee/tea maker
              • Desk
              • Free bottled water
              • Hair dryer
              • In-room safe box
              • Internet access – wireless
              • Ironing facilities
              • Mini bar
              • Non-smoking
              • Satellite/cable channels
              • Separate shower/bathtub
              • Shower
              • Toiletries

              Food and dining

              Breakfast options
              • American
              • Asian
              • Continental
              • Halal
              • Vegetarian
              • Full English/Irish

              Location

              73 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur, Malaysia, 50200
              Excellent
              Location

              8.9

              Airports
              • Sultan Abdul Aziz Shah Airport (SZB)
                17.6 km 40 min drive
              • Kuala Lumpur International Airport (KUL)
                45.3 km 55 min drive
              Public transportation
              • Raja Chulan Monorail Station
                150 m 5 min walk
              • Bukit Bintang MRT Station
                370 m
              Hospital or clinic
              • Thetole Acupuncture & Herbal Medical Centre
                180 m 5 min walk
              Shopping
              • Pavilion Kuala Lumpur
                410 m
              Convenience store
              • 7 Eleven
                140 m 7 min drive
              Cash withdrawal
              • ATM
                10 m 1 min walk

              What's nearby

              Popular landmarks
              • Jalan Alor
                290 m
              • Pavilion Kuala Lumpur
                410 m
              • KLCC - Bukit Bintang Pedestrian Walkway
                510 m
              • Aquaria KLCC
                600 m
              • Menara Kuala Lumpur
                760 m
              • KLCC Park
                860 m
              • Petronas Twin Towers
                940 m
              • Chinatown - Kuala Lumpur
                1.6 km
              • Central Market
                1.7 km
              • KL Bird Park
                2.6 km
              Nearby landmarks
              • Selections Groceries
                100 m
              • Raja Chulan Monorail Station
                150 m
              • California Fitness
                160 m
              • Thetole Acupuncture & Herbal Medical Centre
                180 m
              • Kitschy Classy Kuala Lumpur
                210 m
              • No Black Tie
                220 m
              • Finnegan’s
                250 m
              • Pro Heal Dental
                270 m
              • Arabian Middle East Food Traders
                270 m
              • Blue Boy
                280 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.

              Property policies

              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-1 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib available upon request
              Children 2-11 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 12 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
              • The property offers free breakfast at Iyashi Restaurant for Japanese guests.
              • The rates of room type "Club Room" and "Club Suite" are inclusive of private check-in and check-out at the Club Lounge.
              • When booking more than 5 rooms, different policies and additional supplements may apply.

              Some helpful facts

              Check-in/Check-out
              • Check-in from15:00
              • Check-out until12:00
              • Reception open until00:59
              Getting around
              • Airport transfer fee250 MYR
              • Distance from city center0.1 km
              • Travel time to airport (minutes)45
              Extras
              • Breakfast charge (unless included in room price)63 MYR
              The property
              • Non-smoking rooms/floorsYes
              • Number of bars/lounges2
              • Number of floors20
              • Number of restaurants3
              • Number of rooms 486
              • Room voltage230
              • Year property opened1992
              • Most recent renovation2009

              Reviews of Hotel Istana Kuala Lumpur City Centre from real guests

              Provided by verified guests of Agoda
              8.2
              /
              10
              Cleanliness8.1
              Facilities8.0
              Location8.9
              Room comfort and quality8.1
              Service8.3
              Value for money8.1
              High score for Kuala Lumpur
              Rating
              9+ Exceptional (2,021)
              8-9 Excellent (1,521)
              7-8 Very Good (1,566)
              6-7 Good (640)
              <6 Below Expectation (678)
              Time of the year
              Mar - May (1,636)
              Jun - Aug (1,463)
              Sep - Nov (1,488)
              Dec - Feb (1,839)

              Show reviews that mention 

              Showing 6,426 verified guest comments
              12345
              10.0
              Exceptional
              hasmizan from Malaysia
              Family with young children
              Deluxe Room
              Stayed 1 night in July 2020

              A very satisfying stay”

              We arrived just in time for check in,.the staff were all very helpful and and friendly soo nice towards us. Upon check in i told the front desk that im celebrating my birthday here and if possible i want a room with a very nice view. She was so kind,upgraded our room and gave us a spacious room facing KLCC tower. I accidentally left my make up bag at the counter and when i went down to find the bag,a staff (i forgot his name) approached me and told that the bag is safe and kept by them. I was so happy and relief,cannot imagine if i lost the bag,lots of things inside. All in all it was a really nice experience staying there,we just walked to LV store near Pavillion. Thank you Istana Hotel.

              Reviewed July 20, 2020

              See room deals

              Dear Hasmizan Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Kuala Lumpur. The fact that you have chosen Hotel Istana Kuala Lumpur City Centre is a great honor for us. I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur

              Responded August 05, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Saiprakash from India
              Business traveler
              Deluxe Twin Towers View
              Stayed 1 night in November 2019

              Beautiful Hotel. Lovely Room. Great Breakfast.”

              I have traveled over 20 countries. And this hotel ranks among the finest I have checked into. The rooms are large, clean and very well maintained. The breakfast was excellent and the location of the hotel is central KL. I will surely visit again.

              Reviewed January 22, 2020

              See room deals

              Dear Saiprakash Thank you very much for taking the time to share your experience with us. We are honored to hear that Hotel Istana will be your preferred accommodation in the future. We know that you have many options when choosing where to stay in Kuala Lumpur. The fact that you have chosen Hotel Istana Kuala Lumpur City Centre is a great honor for us. I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur

              Responded March 19, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Rajah from United Kingdom
              Couple
              Deluxe
              Stayed 3 nights in January 2020

              Beautiful hotel in perfect location.”

              This is our second stay at this hotel and we actually had to stay 4 nights as AirAsia had cancelled our original flight. It is ideally located to walk to the major shopping areas of Bukit Bintang and even the Petronas Towers with a monorail station across the road to access other areas. All the staff are very polite and professional, the rooms are great and the facilities are good. We love the massive buffet breakfast but it can get hectic at times. We will definately book here on our next trip to KL.

              Reviewed January 11, 2020

              See room deals

              Dear Rajah Thank you very much for taking the time to share your experience with us. We are honored to hear that Hotel Istana will be your preferred accommodation in the future. We know that you have many options when choosing where to stay in Kuala Lumpur. The fact that you have chosen Hotel Istana Kuala Lumpur City Centre is a great honor for us. I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur

              Responded January 16, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Aldert from Netherlands
              Group
              Deluxe
              Stayed 2 nights in February 2020

              Very clean and staffs were very friendly and helpful. Will definitely come back the next time!”

              Excellent service provided by the staffs. Food were delicious and atmosphere were great especially at the lobby and the poolside. Will definitely come back again.

              Reviewed March 02, 2020

              See room deals

              Dear Aldert Thank you very much for taking the time to share your experience with us. We are honored to hear that Hotel Istana will be your preferred accommodation in the future. Please rest assured that we will continue to work to deliver the warm hospitality and excellent service that reflects Hotel Istana’s hospitality. We are delighted to have been of service to you and look forward to welcoming you back to our hotel soon. Thank you. Regards Hotel Istana Kuala Lumpur

              Responded March 19, 2020
              Hotel Istana Kuala Lumpur City Centre
              9.6
              Exceptional
              Felix from Sri Lanka
              Solo traveler
              Deluxe
              Stayed 10 nights in June 2019

              Second Home”

              I stayed in this fine establishment for the second time, and this was the longest stay I have ever been in one hotel (11 days). It was a hassle-free early check-in and pleasant surprise to find complimentary chocolates and fruit basket in the room, although I booked a standard room. My favourite place is the sports bar in the hotel and rearranging the area has given a better feel for the bar. Especially Mark knows how to make you feel welcomed and take care of you (80's music. cheers mate!!!) This time I missed Nora and Asmed (Hope I got the name right this time) for Hari Rayan holidays. Shree at the front desk was highly helpful and always with a big smile. The hotel is old, but it is functional. More than the hotel facilities or the location staff is the main asset of the hotel. Thank you for making my stay memorable. It felt like my second home. Hope you all are doing fine. I am looking forward to visiting you all soon.

              Reviewed March 06, 2020

              See room deals

              Dear Felix Thank you for choosing to stay with us and for your wonderful comments. Please rest assured that we will continue to work to deliver the warm hospitality and excellent service that reflects Hotel Istana’s hospitality. We are delighted to have been of service to you and look forward to welcoming you back to our hotel soon. Thank you. Regards Hotel Istana Kuala Lumpur

              Responded March 19, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Jas from Malaysia
              Family with young children
              Deluxe
              Stayed 1 night in February 2020

              Comfy and spacious ”

              Room is big and comfortable, even though the building is abit old, the room has a big toilet bathtub and clean, with complete facilities, bed is comfortable. All service crew are very friendly.

              Reviewed February 17, 2020

              See room deals

              Dear Jas Thank you for your recent review as we always appreciate hearing from our guests. We are pleased that you were impressed with our hotel and the service provided by the team and that you were not disappointed in choosing to stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur

              Responded February 18, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Zalikha from Malaysia
              Couple
              Deluxe
              Stayed 1 night in October 2019

              Awesome interior design and helpful staff”

              I enjoyed my stay here. I was here for a conference. It is located in the middle of the town, and got goood food varieties. Definitely going here again if there is a chance!

              Reviewed March 14, 2021

              See room deals

              10.0
              Exceptional
              Maria from Netherlands
              Couple
              Club Room
              Stayed 4 nights in March 2020

              Fantastic hotel”

              Thanks to the staff of the hotel Istana guests have the palace feeling AAAAA. We hope tourists come back soon to Kuala Lumpur after Corona virus as Istana Hotel is a great hotel to stay and relax for business people and tourists in the centre of Kuala Lumpur

              Reviewed March 15, 2020

              See room deals

              Dear Maria Thank you for choosing to stay with us and sharing your comments. We are delighted that overall you had enjoyed your stay with us. We look forward to welcoming you back again. Thank you. Regards Hotel Istana Kuala Lumpur

              Responded July 07, 2020
              Hotel Istana Kuala Lumpur City Centre
              9.6
              Exceptional
              john from Australia
              Couple
              Deluxe
              Stayed 4 nights in February 2020

              Convenient Hotel with Friendly Staff”

              The hotel is a 10 minute walk to the Pavilion Shopping Mall in the Bukit Bintang Area. Closer to the hotel is an MRT and also a monorail station, and there is a bus stop where you can board free shuttle buses. We found the blue line to be interesting and it connects at the bus station with the red line which is the best route for sightseeing. The buffet breakfast was the best we’ve encountered at any hotel, the staff members are friendly and helpful and the pool is quite large and the water warm. We had a problem with the room but this was sorted out by Wiwin and the Concierge, Mr Zambia Baharudin. Strongly recommended.

              Reviewed February 26, 2020

              See room deals

              Dear John Thank you so much for your complimentary comments relating to your experience at the hotel. Your positive review on our hotel is greatly appreciated. We are glad that you enjoyed your recent stay with us. We look forward to your return to the hotel soon! Thank you. Regards Hotel Istana Kuala Lumpur

              Responded March 19, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Brian from United Kingdom
              Couple
              Deluxe Room
              Stayed 3 nights in February 2020

              Refurbished and better than ever”

              We have stayed at this hotel on many occasions. The hotel recently refurbished never disappoints. Clean, stylish, friendly staff with big rooms and big bathrooms. Central to most areas of the golden triangle with good walkways and pavements.

              Reviewed February 09, 2020

              See room deals

              Dear Brian Thank you so much for your outstanding review. We are delighted that you had a fantastic stay with us and that you were satisfied with our facilities and services. We truly appreciate your positive feedback which will certainly motivate our Associates to continue to improve their service delivery and satisfy our guests. My team and I look forward to the pleasure of welcoming you back for another wonderful stay again! Regards Hotel Istana Kuala Lumpur

              Responded February 18, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Sandra from Malaysia
              Couple
              Deluxe
              Stayed 3 nights in February 2020

              Excellent hotel”

              Awesome arrangement on Valentines Day, sweet written letter and very helpful staffs. No doubt will stay here next time. Thanks for all your hard work and keep up the good work!

              Reviewed March 06, 2020

              See room deals

              Dear Sandra Thank you very much for taking the time to share your experience with us. We are honored to hear that Hotel Istana will be your preferred accommodation in the future. We know that you have many options when choosing where to stay in Kuala Lumpur. The fact that you have chosen Hotel Istana Kuala Lumpur City Centre is a great honor for us. I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur

              Responded March 19, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Muhammad from United States
              Couple
              Deluxe
              Stayed 1 night in July 2020

              Old but nice and clean”

              Old furniture but the rooms is clean and spacious. Breakfast was really nice!

              Reviewed September 02, 2020

              See room deals

              Dear Muhammad Thank you for choosing to stay with us and sharing your comments. We are delighted that overall you had enjoyed your stay with us. We look forward to welcoming you back again. Thank you. Regards Hotel Istana Kuala Lumpur

              Responded September 08, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              JUBAIDAH from Malaysia
              Family with young children
              Deluxe Room
              Stayed 1 night in August 2020

              Up to Mark!”

              A legendary hotel in KL. Near pavillion. Room was good but the breakfast was a bit disappointing. Nevertheless, at the promo rate i booked, can't complaint much.

              Reviewed October 09, 2020

              See room deals

              Dear Jubaidah Thank you for choosing to stay with us and sharing your comments. We are delighted that overall you had enjoyed your stay with us. We look forward to welcoming you back again. Thank you. Regards Hotel Istana Kuala Lumpur

              Responded October 12, 2020
              Hotel Istana Kuala Lumpur City Centre
              9.2
              Exceptional
              Graham from Malaysia
              Solo traveler
              Deluxe
              Stayed 2 nights in February 2020

              Old hotel recently refurbished”

              The Istana is now owned by Tradewinds Corp - the same company that bought the City Centre Hilton and knocked it down. So there was talk of this iconic KL landmark suffering the same fate. But instead they have refurbished it and it now offers a clean spacious room, excellent coffee shop/restaurant and all room amenities work well. Plenty of car parking and right in the middle of everything. Free wifi that has a good speed. Staff are helpful without being overbearing and you can easily get a taxi or Grabcar. The bar, which was closed for years is now open again but is rather quiet. But cangkat Bukit Bintang and Pavilion are both 5 minutes walk away so you have plenty of evening dining and recreational opportunities.

              Reviewed February 18, 2020

              See room deals

              Dear Graham Thank you so much for your complimentary comments relating to your experience at the hotel. Your positive review on our hotel is greatly appreciated. We are glad that you enjoyed your recent stay with us. We hope that you will continue to support and stay with us on your next visit. Thank you. Regards Hotel Istana Kuala Lumpur

              Responded February 26, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Maria from Netherlands
              Couple
              Deluxe
              Stayed 3 nights in March 2020

              Fantastic hotel”

              Fantastic hotel in centre of Kuala Lumpur. For a perfect stay always book Hotel Istana in Kuala Lumpur. AAAAA

              Reviewed March 19, 2020

              See room deals

              Dear Maria Thank you for reviewing your recent experience as we always appreciate hearing from our guests. We are happy that you have enjoyed your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur

              Responded July 07, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              mohd from Malaysia
              Couple
              Stayed 2 nights in July 2020

              Excellent”

              The staff, the services, the rooms and everythings here are really great!!

              Reviewed July 14, 2020

              See room deals

              Dear Mohd Thank you so much for your complimentary comments relating to your experience at the hotel. Your positive review on our hotel is greatly appreciated. We are glad that you enjoyed your recent stay with us. We look forward to your return to the hotel soon! Thank you. Regards Hotel Istana Kuala Lumpur

              Responded July 14, 2020
              Hotel Istana Kuala Lumpur City Centre
              9.6
              Exceptional
              Lavannia from Malaysia
              Solo traveler
              Club Room
              Stayed 1 night in November 2019

              great location”

              if you are interested in kl nightlife, this place is a must stay to experience the nightlife. it is walking distance to changkat and also suzy wong. the club room was huge and there is a separate check in counter for visitors.

              Reviewed December 20, 2020

              See room deals

              Dear Lavannia Thank you for your review, We know that you have many options when choosing where to stay in Kuala Lumpur. The fact that you have chosen Hotel Istana Kuala Lumpur City Centre is a great honor for us. I am glad to hear that we were able to delight you in all aspects throughout your stay with us. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur

              Responded January 04, 2021
              Hotel Istana Kuala Lumpur City Centre
              9.2
              Exceptional
              agnesia from Malaysia
              Family with young children
              Deluxe
              Stayed 1 night in July 2020

              Great service”

              Check in was smooth, we received our key in less than 10 mins even though the hotel was packed with guests. As soon as we entered our room, I immediately noticed a strong cigarette smell and my husband confirmed it too. (I believe the previous guest smoked in the room and didn’t bother if it’s a non-smoking room). I called reception to request for a room change because I had my 2 young kids with me. I didn’t expect to be given a different room very fast but within 15 minutes the bell rang and voila! The bellman was already outside our room with the trolley and a key to our new room! I was so impressed with the service and how fast they resolved customer’s issue. Thank you for the great service, I definitely recommend this hotel because nothing beats great service quality. Thumbs up!

              Reviewed July 23, 2020

              See room deals

              Dear Agnesia Thank you for choosing to stay with us and for your wonderful comments. Please rest assured that we will continue to work to deliver the warm hospitality and excellent service that reflects Hotel Istana’s hospitality. We are delighted to have been of service to you and look forward to welcoming you back to our hotel soon. Thank you. Regards Hotel Istana Kuala Lumpur

              Responded August 05, 2020
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Zalikha from Malaysia
              Couple
              Deluxe
              Stayed 2 nights in October 2019

              Best hotel with good food and interior design”

              Just awesome!

              Reviewed March 14, 2021

              See room deals

              Dear Zalikha Thank you for choosing to stay with us and sharing your comments. We are delighted that overall you had enjoyed your stay with us. We look forward to welcoming you back again. Thank you. Regards Hotel Istana Kuala Lumpur

              Responded March 29, 2021
              Hotel Istana Kuala Lumpur City Centre
              10.0
              Exceptional
              Mihaela from Romania
              Solo traveler
              Deluxe Twin Towers View
              Stayed 2 nights in February 2020

              Best hotel in Kuala Lumpur! ”

              Breakfast was great, the only minus was the temperature in the room - so cold!!!!

              Reviewed February 12, 2020

              See room deals

              Dear Mihaela Thank you so much for your complimentary comments relating to your experience at the hotel. Your positive review on our hotel is greatly appreciated. We are glad that you enjoyed your recent stay with us. We look forward to your return to the hotel soon! Thank you. Regards Hotel Istana Kuala Lumpur

              Responded February 18, 2020
              Hotel Istana Kuala Lumpur City Centre
              12345
              This is a popular property. Don't miss out!

              Back to search results

              Back to room choices

              |

              Dismiss