Excellent 8.3
Based on 535 reviews

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About this property


Hotel Jen Brisbane, Shangri-La Hotels and Resorts' first Hotel Jen in Australia, is located on Roma Street, ideally located close to the central business district, Queen Street Mall, Suncorp Stadium, Brisbane Convention Centre, and South Bank precinct. Hotel Jen Brisbane is adjacent to the Brisbane Transit Centre, a hub for local and regional bus and train travel.

Nest Bar & Restaurant is inspired by Asian street food and mixed with a modern Australian twist which makes it the perfect place for lively conversations or laid back relaxation.

Hotel Jen Brisbane is ideally located close to Queensland Museum and Gallery of Modern Art & Queensland Performing Arts Centre. Also Suncorp Stadium, only a 10 minute stroll away, hosts some of the greatest sporting teams and music acts from around the world. Why not have a staycation with Jen when coming to support your team when the Broncos, Reds, Roar, or Australia have a fixture.

At Hotel Jen Brisbane, you'll find 191 spacious rooms ranging from Deluxe King, Queen, or Twin Doubles to very spacious Executive Kings.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Garden
  • Sauna
  • Tours

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee/tea maker
  • Coffee shop
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Shop(s)
  • Smoking area

Land sports

  • Golf course (within 3 km)

For the kids

  • Babysitting service
  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 25 AUD
Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 25. Km
Internet Usage Fee: 0 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 1
Number of Rooms : 191
Parking Fee (per day): 27 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1985
Year Hotel Last Renovated: 2011
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Recent customer comments

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based on 535 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 8.9
  • Room comfort and quality 8.5
  • Service 8.4
  • Value for money 8.1
  • Food and dining 7.3
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