Excellent 8.3
Based on 532 reviews

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About Hotel Jen Brisbane


Hotel Jen Brisbane, Shangri-La Hotels and Resorts' first Hotel Jen in Australia, is located on Roma Street, ideally located close to the central business district, Queen Street Mall, Suncorp Stadium, Brisbane Convention Centre, and South Bank precinct. Hotel Jen Brisbane is adjacent to the Brisbane Transit Centre, a hub for local and regional bus and train travel.

Nest Bar & Restaurant is inspired by Asian street food and mixed with a modern Australian twist which makes it the perfect place for lively conversations or laid back relaxation.

Hotel Jen Brisbane is ideally located close to Queensland Museum and Gallery of Modern Art & Queensland Performing Arts Centre. Also Suncorp Stadium, only a 10 minute stroll away, hosts some of the greatest sporting teams and music acts from around the world. Why not have a staycation with Jen when coming to support your team when the Broncos, Reds, Roar, or Australia have a fixture.

At Hotel Jen Brisbane, you'll find 191 spacious rooms ranging from Deluxe King, Queen, or Twin Doubles to very spacious Executive Kings.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Garden
  • Sauna
  • Tours

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 25 AUD
Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 25. Km
Internet Usage Fee: 0 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 1
Number of Rooms : 191
Parking Fee (per day): 27 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1985
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type

based on 532 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 8.1
  • Food/Dining 7.3
Sort by

Donald from Australia
Deluxe King
Stayed 1 night in September 2016
Brisbane convenience
Close to trains and centrally located.
Reviewed September 26, 2016

FEN-FANG from Taiwan
Solo traveler
Deluxe Queen
Stayed 4 nights in September 2016
convenient choice
Hotel is very close to Roma Street station and Brisbane CBD. The room rate is relatively high. The Wi-Fi is quite fast but not available on the morning I checked out.
Reviewed September 23, 2016

Maureen from Australia
Solo traveler
Deluxe Queen
Stayed 1 night in September 2016
curious about HotelTitle, is it just a name or does it mean something
Great position ,especially for the early train to Sydney, also very good price for great size rooms and quiet position.
Reviewed September 16, 2016

nichole from Australia
Executive King
Stayed 2 nights in September 2016
Short getaway
The location is fantastic
Reviewed September 15, 2016

John from Australia
Business traveler
Deluxe King
Stayed 1 night in September 2016
Good place with a couple of dud staff.
Linen was peculiar. Duvet only, no sheet.... odd choice in the tropics. All of the guest information has an oddly aggresive feel to it.... like the notes left by a disgruntled housemate. Front of house chap was similarly agro.
Reviewed September 14, 2016

Koichiro from Japan
Business traveler
Deluxe King
Stayed 2 nights in September 2016
Good hotel
Convenient location. Good hotel.
Reviewed September 12, 2016

Muhammad from Australia
Business traveler
Deluxe King
Stayed 2 nights in September 2016
Reviewed September 10, 2016

BRIAN from Thailand
Business traveler
Deluxe Twin
Stayed 1 night in September 2016
Reviewed September 06, 2016

Chan from Hong Kong
Family with young children
Deluxe Queen
Stayed 2 nights in August 2016
Value for money
we will definitely stay in this hotel if we visit Brisbane again. The staff was excellent, advising us directions and giving us tremendous help in storing our luggage. Just couldn't thank them enough. The hotel is right next to the Roma Street Station. A supermarket (woolsworth) is about 15 minutes away on foot and the city centre in 10 minutes' walking distance.
Reviewed August 29, 2016

MAN from Hong Kong
Deluxe Twin
Stayed 3 nights in August 2016
Convenient Location
So convenient to the railway station and coach terminal, you even need not to go on the street but linking direct to the hotel. Location is also close to the CBD, within walking distance to most landmarks and shopping area. Room is spacious and clean. Nice stay and will come again.
Reviewed August 23, 2016


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