Hotel Jen Hong Kong
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Hotel Jen Hong Kong

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong, Hong Kong,
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 Hotel Jen Hong Kong
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     Hotel Jen Hong Kong
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     Hotel Jen Hong Kong

    Guest reviews

    8.1
    Excellent
    /10
    (1655 reviews)See what guests said
    8.0
    Very good

    "The staff were helpful and friendly."

    Alex

    -

    October 14, 2018

    8.7
    Excellent cleanliness
    Recommended by 95% of guests

    Property highlights

    Things you'll love

    • 190 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.5
    See map
    Very good location
    Nearby
    Popular
  • Des Voeux Road West90 m
  • HKU MTR Station190 m
  • The Westwood220 m
  • The University of Hong Kong340 m
  • University Museum & Art Gallery380 m
  • Lo Pan Temple450 m
  • Charmview Shopping Arcade490 m
  • Belcher Bay Park510 m
  • Man Yee Mall560 m
  • Queen's Road West570 m
  • Value for money8.1
    Distance to city center1 km
    Location rating7.5
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport20.8 km
    Select your room
    8.4
    Excellent
    Room comfort & quality
    Club Harbour View
    Club Harbour View
    ...
    • Room size: 24 m²/258 ft²
    • Harbor view
    • 2 single beds
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    Deluxe City View Room
    Deluxe City View Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 double bed
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    Club King Suite
    Club King Suite
    ...
    • Room size: 50 m²/538 ft²
    • Harbor view
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Room size: 24 m²/258 ft²
    • Mountain view
    • 2 single beds or 1 double b...
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    Deluxe Twin Room with Harbor View
    Deluxe Twin Room with Harbor View
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Deluxe Queen Room with Harbor View
    Deluxe Queen Room with Harbor View
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Queen
    Superior Queen
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Shower and bathtub
    Enter dates to see prices
    Double Single Use Club
    Double Single Use Club
    ...
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      Have a question for Hotel Jen Hong Kong?

      What people love about the property

      • 8.4
        Excellent

        "Fantastic location with the MTR entrance barely metres away and lots of eating places within easy walking distance."

        Ho

        |

        January 9, 2019

      • 9.6
        Exceptional

        "Fantastic hotel which feels like a home away from home."

        Lin D.

        |

        May 18, 2016

      • 9.6
        Exceptional

        "Location superb as only a few steps away from HKU mtr."

        Lin D.

        |

        May 18, 2016

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      More about Hotel Jen Hong Kong

      More about Hotel Jen Hong Kong

      8.8
      Excellent

      "A good hotel to explore the not-so-touristy urban HK."

      CHAN H.

      |

      November 20, 2018

      An overview

      Show less

      What they offer

      7.2
      Very good

      "The room fit out is nice and the room is clean."

      Andrea

      |

      January 7, 2019

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Chinese cuisine
      Chinese cuisine
      Treasure Lake Seafood Restaurant (Yip Cheong Building)
      60 m Chinese, Seafood
      Hey Hey Kitchen
      100 m Chinese, Seafood
      Ying Kee Roasted Meat Restaurant
      120 m Chinese, Steakhouse
      American cuisine
      American cuisine
      The Lot on Possession
      1.4 km American, Australian, European
      Canteen
      1.7 km American, Chinese
      The Flying Pan
      1.9 km American, British, Diner
      Asian cuisine
      Asian cuisine
      Victoria Harbour Restaurant
      230 m Asian, Chinese, Seafood
      Centre Street Kitchen
      800 m Asian, Cafe, Chinese
      The Grand Buffet
      1.0 km Asian, Chinese, Japanese

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (1655)
      8.1
      /
      10
      Cleanliness8.7
      Facilities8.1
      Location7.5
      Room comfort and quality8.4
      Service8.3
      Value for money8.1
      Provided by verified guests of Agoda
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      All guests (1655)

      Show reviews that mention 

      Showing 1409 verified guest comments
      12345
      8.8
      Excellent
      CHAN from Singapore
      Family with young children
      Superior Queen
      Stayed 3 nights in November 2018
      Good location in not-so-touristy place”
      A good hotel to explore the not-so-touristy urban HK. Walking distance to MTR. Plenty of local eateries and convenience shops around hotel. Great experience if you wish to see and feel how the locals live.
      Reviewed November 20, 2018
      Thank you very much for staying with us and your compliments on our prime location and services. We hope to welcome you back and to delight you again in the near future. – Jen
      Responded November 22, 2018
      Hotel Jen Hong Kong
      8.4
      Excellent
      Ho from Singapore
      Group
      Superior Twin
      Stayed 1 night in January 2019
      Great Location”
      Fantastic location with the MTR entrance barely metres away and lots of eating places within easy walking distance. Staff very friendly, attentive and helpful. Rooms of reasonable size and quite clean though the mattress was a little lumpy. Only slight irritation was the perpetually damp shower curtain which gave off an unpleasant and peculiar smell. Though airport taxis and limousine transfers can be arranged , it would have been a big plus if Airport transfers by coach was available. For some reason, this was unavailable. Overall, a value for money hotel which should suit most travellers.
      Reviewed January 09, 2019
      Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
      Responded January 10, 2019
      Hotel Jen Hong Kong
      10.0
      Exceptional
      Victor from Singapore
      Solo traveler
      Superior Queen
      Stayed 2 nights in April 2018
      Excellent! ”
      Hotel Jen is one of the best hotels that I have ever stayed in my life. The location is good. A lot of local good eateries around. Room is comfortable and I managed to rest well in the hotel after my long trip in another country.
      Reviewed May 10, 2018
      Thank you for sharing your delightful experience with us. Your wonderful comments warm our heart and give us great motivation in providing you the best service. We look forward to the pleasure of welcoming you back in the near future! – Jen
      Responded May 18, 2018
      Hotel Jen Hong Kong
      8.0
      Excellent
      Alex from United States
      Solo traveler
      Superior Twin
      Stayed 2 nights in October 2018
      Very good”
      Comfortable hotel, spacious room considering that in HK space is limited, extremely well priced. The staff were helpful and friendly. Location is great - very convenient with plenty of transportation options with the MTR - HKU station just outside the hotel. Sadly I did not have time to check out the gym and pool, but given everything else, I am sure they add to the value of the hotel.
      Reviewed October 14, 2018
      Thank you very much for staying with us and your compliments on our prime location, room and services. We hope to welcome you back and to delight you again in the near future. – Jen
      Responded October 16, 2018
      Hotel Jen Hong Kong
      8.0
      Excellent
      Maria from Australia
      Family with young children
      Superior Twin
      Stayed 7 nights in September 2018
      Our time in Hotel Jen”
      The hotel was good for our stay while exploring Hong Kong. It was conveniently located near the metro station and only 3 stops from Central (the main metro station). The staff was very accommodating and willing to help. The shuttle service they offer is very reliable and convenient. Very clean and allowed us to check out at 12pm, which was very handy for us as our plane back was in the evening.
      Reviewed October 07, 2018
      We are delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room and service provided by our colleagues. It will be our pleasure to provide you another delightful stay on your next visit. – Jen
      Responded October 10, 2018
      Hotel Jen Hong Kong
      9.6
      Exceptional
      Swee from Singapore
      Family with young children
      Superior Queen
      Stayed 6 nights in December 2018
      Very cosy hotel with excellent customer service!”
      We had a very pleasant stay and we really like this hotel as it's very near to HKU MTR and the customer service rendered to us is just awesome!
      Reviewed December 31, 2018
      Thank you for staying at Hotel Jen Hong Kong and taking time to post a review with the perfect rating; which is very encouraging for our team!. – Jen
      Responded January 08, 2019
      Hotel Jen Hong Kong
      8.8
      Excellent
      James from Philippines
      Family with young children
      Club Room
      Stayed 1 night in October 2017
      great place”
      we stayed there for 1 day and right from the lobby staff were amazing. check in was processed fast. hotel room was ok. just one thing i want the hotel to improve, hope they can have more variety of food for bfast. but all in all its a great hotel.
      Reviewed October 31, 2017
      Thank you for your compliments and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. - Jen
      Responded November 06, 2017
      Hotel Jen Hong Kong
      10.0
      Exceptional
      Hsiao from Taiwan
      Solo traveler
      Superior Queen
      Stayed 2 nights in June 2017
      Very well-trained staff! ”
      I was very impressed by the service provided by Hotel Jen' staff, who were attentive to customer's needs. Also, they were willing to do their best to solve your problems during your stay (I needed to print out more than 100 copies of materials for a conference, and the staff in the business center was extremely helpful). In addition, the Malaysian restaurant in the hotel is highly recommended to anyone who's keen on the cuisine in SE Asia. The location is suitable to guests who would like to get rid of tourists in touristy areas in HK (e.g. Causeway Bay). I'd love to stay at this hotel again.
      Reviewed July 06, 2017
      We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our restaurant, prime location and the services provided by our colleagues. It will be our pleasure to provide you another delightful stay on your next visit. - Jen
      Responded August 21, 2017
      Hotel Jen Hong Kong
      10.0
      Exceptional
      LIM from Singapore
      Family with young children
      Superior Queen
      Stayed 3 nights in May 2017
      good location with great staffs”
      the staffs were very friendly, they even upgraded my room to a bigger room when they know im having a small child with me. the hotel even provided free shuttle service to disneyland (only on some days) location is great. there are alot of foods jist right opposite the hotel. its just a 5 mins walk away from the nearest 'train' room are big and spacious. the amenities and bed were clean and well maintained
      Reviewed June 01, 2017
      9.2
      Exceptional
      VB from Malaysia
      Couple
      Superior Queen
      Stayed 1 night in December 2016
      Nice hotel, Good Location and Value for Money”
      Clean, nice and decent hotel with lots of eateries and convenient stores around. Good location with MTR entrance just next to it. Only few stations away from the busy central and happening entertainment districts. The hotel also provides free shuttle bus transfer to/from Airport Express Hong Kong Station.
      Reviewed December 13, 2016
      9.7
      Exceptional
      Teresa from Singapore
      Couple
      Superior Queen
      Stayed 4 nights in February 2015
      one of the best hotels I ever had in HK”
      Accessible, superb staff service, nice room
      Hotel is very accessible as it's located right beside a MTR station. Staff (reception and room keeping) are all very friendly and professional. Would especially like to compliment reception staff Daniel for his great service and patience. thank you! Hotel rooms are clean and well maintained. Unlike some hotels, Hotel Jen has rooms that look exactly as shown in the website photos. A very comfortable stay I had.
      Reviewed February 23, 2015
      8.0
      Excellent
      Torben from Germany
      Business traveler
      Club Harbour View
      Stayed 2 nights in June 2014
      as usual”
      Staff, staff, staff
      As usual it was a comfortable stay. The staff is making the stay special and pay great attention to detail. Only a ultra noisy group of mainland-chinese turned the place into a mad-house for a few hours.
      Reviewed August 30, 2014
      10.0
      Exceptional
      Lo from Taiwan
      Group
      Superior Queen
      Stayed 2 nights in June 2014
      Great value for money!”
      Small but compact and clean rooms, great location!
      Tram station is only a three minute walk away and gets u to the harbor for ferry and central metro station. Great vies from hotel room. The staff was extremely helpful and friendly. Great value for business hotel in Hong Kong!
      Reviewed August 19, 2014
      8.7
      Excellent
      Joon from Malaysia
      Business traveler
      Superior Queen
      Stayed 4 nights in June 2014
      Overall another very pleasant stay...”
      1) Great staff, 2) Good accessibility to public transport, 3) Nice restaurants serving local food near hotel.
      It was a wonderful stay. Room was cosy, comfortable and clean. Staff were friendly, helpful and courteous. Breakfast was decent. Free shuttle bus to HK Station, public buses and trams made it all up for lack of MTR service which is under construction.
      Reviewed June 12, 2014
      7.2
      Very good
      Andrea from Hong Kong
      Couple
      Stayed 3 nights in April 2018
      Clean and nice fit out”
      I booked this for my parents. Nice hotel in Western District, away from the hustle and bustle of Central District but still close enough to the action (2 MTR stations away and walkable distance to many restaurants/districts). The room fit out is nice and the room is clean. The section between the bed area and the front door is converted into the bathroom using a moveable wall panel. Someone outside of the room won't be able to access the bedroom without walking through the bathroom when it is in use (probably not the best for non-couples). Hospitality was good but nothing notable.
      Reviewed January 07, 2019
      Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It is great to know that you and your family had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
      Responded January 10, 2019
      Hotel Jen Hong Kong
      6.4
      Good
      Chee from Malaysia
      Solo traveler
      Superior Twin
      Stayed 4 nights in August 2018
      Nice hotel but too expensive”
      Other than the pool and gym, I think it's more economical to stay at Ibis Sheung Wan as the condition is pretty much similar. I expected a lot more for the price they are charing and especially being under the Shangrila umbrella
      Reviewed August 26, 2018
      Thank you for your valuable feedback which is most useful for our continuous improvement; as we strive to create most pleasant stays to all our guests. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
      Responded August 29, 2018
      Hotel Jen Hong Kong
      10.0
      Exceptional
      Anna from Philippines
      Solo traveler
      Superior Room
      Stayed 3 nights in April 2018
      comfy rooms & awesome food”
      I loooove the food esp nasi lemak. the location is cool as well, just next to MTR. it helps that there are convenient stores & fast food chain nearby. added bonus, the staff were helpful & super friendly. my room, although not super big, was very comfy. I had a nice sleep
      Reviewed April 16, 2018
      We are absolutely delighted to hear about your wonderful experience. Your kind words are the greatest motivation to us all. We appreciate your kind compliments about our location, room, restaurant and service provided by our colleagues. It will be our pleasure to provide you another delightful stay on your next visit. – Jen
      Responded April 18, 2018
      Hotel Jen Hong Kong
      10.0
      Exceptional
      Denise from Singapore
      Couple
      Superior Queen
      Stayed 3 nights in March 2018
      Cosy and Comfortable”
      The hotel is located conveniently from HKU MTR station, there are many food joints located a stone's throw away opened till late. You'd never have to worry about food. :) The basic and necessary amenities were provided and neatly arranged. Loved coming back to hotel with the room made up and comfortable.
      Reviewed April 04, 2018
      5.6
      Yu from Hong Kong
      Couple
      Superior Queen
      Stayed 1 night in February 2018
      Good hotel but bit pricey”
      The location was ok, close to MTR and restaurants. The room was spacious and clean. The bed was comfortable and doesn't make loud noise. However there was a door connecting next room, that was unpleasant due to the fact that you can hear what is going on. Staff was nice, explained everything with a humble smile. Price was a bit too expensive for that area.
      Reviewed March 26, 2018
      Thank you for your comment and feedback which are most useful for our continuous improvement as we strive to create most pleasant stays to all our guests. It is great to know that you had an overall most enjoyable stay and we hope to welcome you back again soon. – Jen
      Responded March 29, 2018
      Hotel Jen Hong Kong
      8.8
      Excellent
      Tianting from Hong Kong
      Couple
      Superior Twin
      Stayed 3 nights in March 2018
      Cozy place”
      Small but cozy place. Free shuttle bus and free hot tea at the hotel reception are good. Convenient neighbourhood and close to everything. Brand under Shangri-La so the management is ok.
      Reviewed November 14, 2018
      Thank you very much for staying with us and for sharing your feedback. It was definitely our pleasure taking care of you and we cannot wait to be at your service again soon. – Jen
      Responded November 16, 2018
      Hotel Jen Hong Kong
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      Hotel Jen Hong Kong
      |Excellent 8.1
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      Experiences on Agoda. Because your room is just the beginning.

      • Very good location
      • Victoria Peak (The Peak)
      • HKU MTR Station is within 0.19 km