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2016

Hotel Jen Manila

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Very good8.0
Based on 943 reviews
83% would recommend to a friend
Hotel Jen Manila
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Interior view
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Interior view
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8.0 Very good guest rating
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"Really enjoyed the club lounge"

KristianNorway
Fitness center
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7.9 Very good location
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7.9Location
  • 850 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Club Room
...
  • City view
  • 36 m²/388 ft²
  • 1 king bed or 2 double beds
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Club Bay view
...
  • Sea view
  • 36 m²/388 ft²
  • 1 king bed or 2 double beds
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Deluxe Room
...
  • City view
  • 36 m²/388 ft²
  • 2 double beds or 1 king bed
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Deluxe Bay View
...
  • Sea view
  • 36 m²/388 ft²
  • 1 king bed or 2 double beds
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Premier Suite
...
  • Sea view
  • 72 m²/775 ft²
  • 1 king bed
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Executive Suite
...
  • City view
  • 72 m²/775 ft²
  • 1 king bed
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Deluxe Hot Deal - Min. 2 nights
...
  • 36 m²/388 ft²
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Have a question for Hotel Jen Manila?

Nearest essentials

Airports
  • Ninoy Aquino International Airport (MNL)
  • 5.6 km
  • Subic Bay International Airport (SOY)
  • 81.5 km
Public transportation
  • Vito Cruz LRT Station
  • 890 m
  • Gil Puyat LRT Station
  • 1.1 km
Hospital or clinic
  • Ospital ng Maynila Medical Center
  • 610 m
Pharmacy
  • Ni Dok Pharmacy
  • 220 m
Convenience store
  • 7 Eleven
  • 340 m
Cash withdrawal
  • ATM on site

More about Hotel Jen Manila

An overview

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What they offer

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Guest policies

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Verified guest reviews

Agoda Reviews (943)Booking.com Reviews (563)
Filter by guest type:
Cleanliness8.2
Facilities7.5
Location7.9
Room comfort and quality8.4
Service8.4
Value for money7.8
Provided by verified guests of Agoda
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Showing 862 verified guest comments
12345
2.0
alan from United States
Business traveler
Executive Suite
Stayed 1 night in September 2017
Would not allow check-in.
Despite booking rooms in various hotels across Manila for the past couple of years with no problems for the same employee, this hotel refused to let him check-in because they wanted a specific ID card nobody has heard of. This is the first time in probably over 50 different hotels, has the front desk refused to let him check-in. Front desk was also rude and arrogant. Had to book another hotel for him. Hotel Jen now giving me a hard time issuing a refund.
Reviewed October 02, 2017
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10.0
Ben from United States
Couple
Deluxe Room
Stayed 4 nights in August 2017
Exceptional
Outstanding Hotel. Excellent food in their Restaurant.
Reviewed September 19, 2017
Hi Ben, Thank you for sharing your positive thoughts about the hotel specifically about the food. We hope that you enjoyed your stay and had a great time. Thank you for staying with us and we are excited to welcome you back. Yours sincerely, Edward Kollmer General Manager
Responded September 21, 2017
Hotel Jen Manila
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10.0
Ben from United States
Couple
Deluxe Room
Stayed 2 nights in August 2017
Exceptional
Very nice Hotel and the food was wonderful in their restaurant.
Reviewed September 19, 2017
Hi Ben, Thank you for sharing your positive thoughts about the hotel specifically about the food. We hope that you enjoyed your stay and had a great time. Thank you for staying with us and we are excited to welcome you back. Yours sincerely, Edward Kollmer General Manager
Responded September 21, 2017
Hotel Jen Manila
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10.0
gerald from Philippines
Solo traveler
Deluxe Room
Stayed 3 nights in September 2017
Overall good experience
The hotel did not disappoint. I was expecting some kind of issue but to my surprise everything went smoothly. The room is good for working as they have LAN cables ready for your laptop. The speed ia great was not disconnected for any reason. Bed is comfortable and the view is just serene, had a city view but you can see the nearby amusement park that lights up during the weekend. I was not able to experience the club lounge but hopefully be able to try it next time. The pool is good and there is a lifeguard on duty. Overall will be going back given the chance and budget.
Reviewed September 18, 2017
Hi Gerald, Thank you for sharing this with us and I am pleased to know that you had an excellent one. Thank you for your positive thoughts about our internet connection, bed, pool and glad that you enjoyed the view from your room. Thank you for staying with us and we hope to have the pleasure to welcome you back in the future. Yours sincerely, Edward Kollmer General Manager
Responded September 21, 2017
Hotel Jen Manila
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8.8
Kristian from Norway
Couple
Club Room
Stayed 3 nights in September 2017
Excellent
Really enjoyed the club lounge
Reviewed September 18, 2017
Hi Kristian, Thank you for sharing your recent experience. I am happy to know that you enjoyed spending time at the Club Lounge. Thank you for staying with us and we are excited to welcome you back. Yours sincerely, Edward Kollmer General Manager
Responded September 21, 2017
Hotel Jen Manila
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9.6
Ma from Philippines
Family with teens
Club Bay view
Stayed 1 night in September 2017
Exceptional
Like our first time, my daughter and I loved our stay here at the hotel. Service is excellent: from the shuttle driver, to the room attendants, to the front desk staff and to the lounge and restaurant staff, they were all excellent. My daughter is happy to have stayed at the hotel again and we would definitely be coming back. Keep up the exceptional work!
Reviewed September 18, 2017
Hi Ma, Thank you for sharing this with us and I am pleased to know that the team is consistently displaying great customer service. Thank you for all your compliments which I gladly shared with them all. Rest assured that the hotel and it’s team will always be committed to provide excellent service to our guests. We are looking forward to welcome you back for another memorable stay with us. Yours sincerely, Edward Kollmer General Manager
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Hotel Jen Manila
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9.2
Maridol from Philippines
Business traveler
Club Bay view
Stayed 4 nights in August 2017
Excellent
Hotel staff is exceptional, food is perfect specially at the club lounge. The only thing is they need to clean and dust the room properly. But over all it was a pleasant Stay and I would recommend it to my mates overseas. Thanks Guys keep it up . Special mention to the Chief I didn't see him when I check out he was fantastic.
Reviewed August 16, 2017
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8.0
Yong from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in May 2017
Old building but new hotel
It is perfect for business travelers and holiday makers. Price is reasonable.
Reviewed August 16, 2017
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9.6
from China
Business traveler
Deluxe Room
Stayed 6 nights in August 2017
nice staff and comfortable environment
Very helpful staff and only 40 min drive to the airport
Reviewed August 13, 2017
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8.0
Soniya from Singapore
Solo traveler
Deluxe Room
Stayed 5 nights in July 2017
Good stay
very worth it
Reviewed August 07, 2017
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12345

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Hotel Jen Manila
|Very good 8.0
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