![Swimming pool [outdoor], Jen Manila by Shangri-La in Manila](http://pix10.agoda.net/hotelImages/572/5724/5724_16050400140042028389.jpg?ca=13&ce=1&s=1024x768 "Swimming pool [outdoor], Jen Manila by Shangri-La in Manila")
![Swimming pool [outdoor], Jen Manila by Shangri-La in Manila](http://pix10.agoda.net/hotelImages/572/5724/5724_17062811450054112832.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], Jen Manila by Shangri-La in Manila")
Jen Manila by Shangri-La
3001 Roxas Boulevard, Malate, Manila, Philippines, 1305 - See map
Conveniently situated in the Malate part of Manila, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Facilities
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Your dates are popular among travelersPopular destination! Properties in Manila are being booked every minute!
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5724/-1/0cc16f8069523592de029018094b5d28.jpg?ca=9&ce=1&s=1024x768)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5724/-1/0cc16f8069523592de029018094b5d28.jpg?ca=9&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/572/5724/5724_16050400140042028389.jpg?ca=13&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/572/5724/5724_17062811450054112832.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/2309834/0/49eadaa31b27696eb667cb9dc4b8a5f2.jpg?ca=12&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5724/-1/ee60fccbd75d76ec0f8cb161b3857622.jpg?ca=13&ce=1&s=98x98&ar=1x1)
Excellent Hotel”
Hotel Jen is the one of the best hotels I have stayed at during all my stays in the Philippines. It's by far the best for the money hands down. Staff provides excellent customer service, the breakfast is amazing, and the rooms are very nice and alway's clean. the location is good and you can normally get a taxi. The pool is wonderful as well. The only issue really for me is the fact that every time you come and go they want to pat you down and scan any bags you may have, but that is every single hotel in the country so it's not like it's their fault.. Keep up the excellent work Hotel Jen you are doing nothing less than an excellent job. Thanks for all you do. Very happy customer.
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Dear Mr. James, Thank you for affording sometime to share your stay experience with us and I am glad that you had an excellent one. Thank you very much for all your positive thoughts about our team, service, breakfast, room and location. I hope that you enjoyed spending time at the pool. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Love Hotel Jen!”
Hotel Jen has quickly become our 'go to' Hotel when staying in Manila. It is great value for money, particularly the Club Rooms and Suites and they are always clean and tidy. The staff are particularly friendly and extra helpful. The executive lounge is comfortable with a good range of food and beverage options available. In fact we rate this Lounge better than some other 5 star hotels in Manila. Thanks Hotel Jen!
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Dear Mr. Craig, Thank you for sharing your recent stay with us. Thank you for all your kind words about our hotel, rooms, team, service which I gladly shared to them. I hope that you enjoyed spending time at the Club Lounge. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Quite Skeptical At First But WORTH IT!”
Our initial plan was to book at one of the hotels located in City of Dreams but to no avail, we had to go with our plan B, which is Hotel Jen. At first I couldn't help but compare it to other hotels but after spending 5 minutes inside the lobby and dealing with their staff, I knew it was the perfect place to spend New Year's Eve. The room is superb too! I thought it would look somewhat "outdated" but it's not. The room design is modern and sharp. Will book again for sure!
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Dear Ms. Celestina, Thank you for sharing your stay experience with us and thank you for spending New Year with us. Thank you for all your kind words about our team, our service and our room which I gladly shared to the team. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Once again, a satisfactory experience!”
Great welcome by Security and Front Desk staff. No hitch check-in. Spacious room, not often found elsewhere .. probably due to meeting Holiday Inns' specifications at the design stage. Clean and carefully prepared Dinner and breakfast buffet offerings were truly international in scale and scope, and great value. Don't expect so-called "fine dining" but you're unlikely to feel hungry before your next scheduled meal. The all-day coffee shop offers variety and value, too. Check-out was accurate and baggage service were swift. Fifth visit in less than 30 months. As McArthur said: I will return!
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Dear Mr. David, Thank you for affording sometime to share your stay experience with us. I am glad to know that our Security and Front Desk team made you feel welcome. Thank you also for your kind words about our food, service and our team are well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Outstanding!!”
Super clean property. Professional and friendly staff. Club level room was just perfect and the view of Manila Bay from the Lounge is spectacular. Great breakfast buffet. A must stay in Manila. We will certainly be back. Thank you to the awesome staff!!
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Dear Mr. Michael, Thank you for affording sometime to share your recent stay experience with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our hotel specifically about our view, breakfast, team and your service experience which I gladly shared to the team. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Best hotel”
This is very fancy hotel in my opinion. They have variety of food that you can select, very spacious room and overlooking view from manila bay and star city .
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Awesome”
I always stay at Hotel Jen when im in Manila. Valve for money. Breakfast has a lot of variety. Stay club lounge best one in Manila. Thanks to all the staff at Hotel Jen for making my stay comfortable.
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Dear Mr. Michael, Thank you for affording sometime to share your stay experience with us. Your kind words for our hotel specifically about our breakfast and our team are is well appreciated. We hope that you enjoyed spending time at the Club Lounge. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
our stay is very excellent they give us what we requested for a bay view area it’s our 2nd time here”
our stay is very excellent they give us what we requested for a bay view area it’s our 2nd time we avail the cLub-room with Complimentary foods and cocktails all you what coffee are so gOod even margarita was always taste best here and we keep on cOming back again löve this hotel always food where excellent worth it what you paid off
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Dear Ms. Cherry, Thank you for affording sometime to share your recent stay experience with us and I am glad to know that you enjoyed spending time at the Club Lounge. Thank you for all your positive thoughts about our hotel which I gladly shared to the team. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Always Great Service!”
Hotel Jen has fast become our favourite stopover destination in Manila. It's close to the airport and Mall of Asia and the staff and amenities are more 5 star than four. Thanks Hotel Jen!
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Dear Mr. Craig, Thank you for affording sometime to share your recent stay experience with us. Thank you for very positive thoughts about our location, our team and our amenities which I gladly shared to the team. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Underrated hotel!”
5-star service, food was also superb! The rooms were clean and the toiletries are lux! Will surely come back and recommend to friends.
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Dear Cheid, Thank you for affording sometime to share your recent stay experience with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our food, room and our amenities which I gladly shared to the team. Thank you for recommending us to other guests. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Value for money”
We had a great time at the hotel. Location is good and they have adequate selection on buffet breakfast. They even have my favorite tea, Dilmah! Will definitely comeback soon.
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Dear Ms. Armida, Thank you for sharing your most recent stay experience with us. Your kind words about our location and our buffet breakfast are well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We are glad that you stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Amazing stay”
From the moment we checked in we were treated as VIPs, especially my 2 year old daughter Rosie. The staff were so friendly and catered to your every need. We stayed on the 19th floor so received the club level service and use of the lounge with breakfast, afternoon tea and evening cocktails. The food and drinks served were delicious and ideal for a busy city trip to finish our trip to the Philippines. Overall the standards and service we experienced exceeded our expectations. Second to none. Great stay!
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Dear Casey, Thank you for sharing your recent stay experience with us. I am glad to know that our team displayed great customer service during your stay. I shall share your kind words to them. Your comments mean a lot to us all as they help us to continually strive to further improve. We are pleased that you had an amazing stay with us and we hope for your return. Kind regards, Frencie Duadua Hotel Manager
Great Value and Friendly Staff”
We love to stay at Hotel Jen, particularly in the Club Rooms or Suites. The staff in Lounge are super friendly and the service is fantastic. Thanks again!
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Dear Mr. Craig, Thank you for affording sometime to share your recent stay experience with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our room, team and your service experience which I gladly shared to the them. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Beth from the Philippines ”
Friendly and helpful staff especially Clara of reservation... excellent location
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Dear Ms. Lilibeth, Thank you for affording sometime to share your stay with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our team, service and our location which I gladly shared to the team in particular Clara at Reservations. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Last 2019 staycation”
Best staycation, as always, Hotel Jen never fails to amaze us. We enjoy every mi ute of our stay.
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Dear Ms. Elena, Thank you for sharing your recent stay experience with us. Thank you for affording sometime to share your recent stay with us and I am glad that you had an excellent one. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Exceptional”
It was a great pleasure to stay at Jen Hotel. The staff were great and helpful, right from check in to check out, buffet breakfast was excellent, room was big, spacious and very comfortable. Only complaint I would have is the bathroom. The room details said separate shower but it's actually a bath tub. When I tried to change, reception said that all their rooms are like that. Not my preferance as I consider it a little dangerous to get in and out of the tub to shower. Other than that, it was a great stay and I'd highly recommend the hotel.
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Dear Mr. Arvind, Thank you for spending time to share you stay experience with us. Thank you for your positive thoughts about our team, service, buffet breakfast and our room which I gladly shared to the team. Your feedback about the bathroom is well noted. Thank you for recommending us to other guests. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Worth our money :) ”
Pros: we recommend getting the club room. You'll have acces to the club lounge which has overflowing non-alcoholic beverages. Then exclusive for breakfast buffet as well. Has tea time and cocktails time. :) The staff are friendly too! Esp Joan. :) Cons: the pool toooo cold. No heater.
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Dear Ms. Madeline, Thank you for sharing your recent stay experience with us and for recommending our Club Lounge to other guests. Your kind words about our team are also appreciated. Your feedback about the pool is well noted. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope for your return. Kind regards, Frencie Duadua Hotel Manager
family trip”
its very nice and unforgetable memories we have esp my family and my fiancee.hopefully that if we visit to philippines to see my family there mdiffenitly stay in this hotel.
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Dear Ms. Maria, Thank you for sharing your stay experience with us. Your kind words are well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We are happy that you had a memorable stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Exceptional”
Nice staff and good location. However, have no complimentary fruits in the fridge, i got two rooms, upon check in, one room is still not ready. Difficult to reach the front lobby by phone during my follow up of the room. It took a while before the room was available.
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Dear Ms. Josefina, Thank you for sharing your recent stay experience with us. Your kind words about our team and our location are well appreciated. I am sorry that your other rooms was not ready yet upon check in. Your feedback about welcome fruit and service at the Service Center is well noted. Rest assured that this will be addressed and followed through with the concerned teams. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Nice staycation with friends”
Breakfast is good and pool is nice.
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Dear Ms. Vanessa, Thank you for sharing your stay experience with us. Your kind words for our breakfast and pool are well appreciated. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager