![Swimming pool [outdoor], Jen Manila by Shangri-La in Manila](http://pix10.agoda.net/hotelImages/572/5724/5724_16050400140042028389.jpg?ca=13&ce=1&s=1024x768 "Swimming pool [outdoor], Jen Manila by Shangri-La in Manila")
![Swimming pool [outdoor], Jen Manila by Shangri-La in Manila](http://pix10.agoda.net/hotelImages/572/5724/5724_17062811450054112832.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], Jen Manila by Shangri-La in Manila")
Jen Manila by Shangri-La
3001 Roxas Boulevard, Malate, Manila, Philippines, 1305 - See map
Conveniently situated in the Malate part of Manila, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Facilities
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
Your dates are popular among travelersPopular destination! Properties in Manila are being booked every minute!
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/572/5724/5724_16050400140042028389.jpg?ca=13&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/572/5724/5724_17062811450054112832.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/2309834/0/49eadaa31b27696eb667cb9dc4b8a5f2.jpg?ca=12&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5724/-1/0cc16f8069523592de029018094b5d28.jpg?ca=9&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5724/-1/ee60fccbd75d76ec0f8cb161b3857622.jpg?ca=13&ce=1&s=98x98&ar=1x1)
VERY HAPPY TRAVELER! MARAMING SALAMAT JEN HOTEL! EDWARD FROM USA”
The Staff will go the extra mile to be sure you're comfortable and that all your needs are met. One time I was in the lounge a waitress asked how is my stay? I replied with very good except for my wifi was a little weak and she immediately reported that and a tech came to my room and repaired it. They provide a great service there for anything you need. Also they have a free shuttle to the MOA and back. They are the only ones that I know that have that service. It's a very good location easy to visit anywhere by walking or Grab cab. The food in the restaurants and lounge is delicious. I look forward to staying there again. Also even though I booked my reservation through Agoda and I needed to change the dates because my vacation was postponed due to work and was not refundable and Agoda did not allow me to change my dates. When I was a no show on my first day they contacted me and I explained my situation. They changed my dates for me and didn't charge me extra. Outstanding Service!!
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Dear Mr. Edward, Thank you for affording sometime to share your recent stay experience with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our team, location, food and your whole service experience which I gladly shared to the team. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
They are like Family”
I am a repeat guest 3-5 x a year for a few years now, it amazes me how all the staff are so friendly remember what you like and go out of their way to make you feel at home. They are amazingly flexible and try to look after everyone as an individual whether it is the room cleaner, Brian at the bar or the wonderful staff at the Club Lounge. The manager the head of food and beverage they all run around looking for you making sure you are happy. Unheard of in a big hotel chain Jen and Shanghai La are very lucky to have this team they work so well together. I hope the company will pay it’s amazing staff back by investing a little in the hotel, no complaints but it hasn’t had any real nvestment for some time. The rooms are great and you won’t be disappointed. Thank you to the whole team at Hotel Jen for being so friendly and caring about everything. You all deserve a reward from the company for excellence. Look forward to seeing you soon
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Dear Mr. Stephen, Thank you for affording sometime to share your stay experience with us. I really appreciate your feedback about the team, service and for rating us as excellent. Your feedback means a lot to us all as they help us to continually strive to further improve. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Club Lounge is awesome”
Before booking this staycation, I tried to read some of the blogs about Hotel Jen and there was just one thing I’ve noticed. Almost everyone has been recommending to upgrade to the Club Room or just get a room with the Club Lounge access. So that’s what I did and I didn’t regret it. Thumbs up for: No hassles in booking through Agoda; staff was friendly especially at the Club Lounge; Room was big, clean & really nice; I enjoyed the afternoon tea and the evening cocktails at the Club Lounge as well as the buffer breakfast at Latitudes; I definitely enjoyed relaxing at the bathtub. Thumbs down for: We arrived at the hotel at around 2:30pm and room was not yet available. This was despite the request I’ve made for a possible early check-in. I noted 12nn for our ETA. Also, when we checked out, we requested for a late check-out since we checked in at around 3:30pm. however they only gave us 30mins extension.
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Dear Ms. Anna, Thank you for sharing your recent stay experience with us. Your kind words about our team and our room are well appreciated. We are glad to know that you enjoyed spending time at the Club Lounge. I can confirm that the hotel is running high on its occupancy during your stay. I am sorry for the inconvenience you encountered. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Excellent Hotel”
Hotel Jen is the one of the best hotels I have stayed at during all my stays in the Philippines. It's by far the best for the money hands down. Staff provides excellent customer service, the breakfast is amazing, and the rooms are very nice and alway's clean. the location is good and you can normally get a taxi. The pool is wonderful as well. The only issue really for me is the fact that every time you come and go they want to pat you down and scan any bags you may have, but that is every single hotel in the country so it's not like it's their fault.. Keep up the excellent work Hotel Jen you are doing nothing less than an excellent job. Thanks for all you do. Very happy customer.
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Dear Mr. James, Thank you for affording sometime to share your stay experience with us and I am glad that you had an excellent one. Thank you very much for all your positive thoughts about our team, service, breakfast, room and location. I hope that you enjoyed spending time at the pool. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Enjoyable Stay !”
I just had 1 night of stay in this hotel for the 1st tine since it became Hotel Jen ( previously Trader's Hotel ). I loved their Lounge Access after being proposed by tneir reception staff. My decision to upgrade to the Lounge access was a good one. I enjoyed the afternoon tea and buffet breakfast food in there as well as the sunset views and the city views. My room was also spacious and the bed was soft and the aircon cold enough to put me to a good night sleep. A big thank you too to their lady manager doing an extra mile of offering me a free ride to the domestic airport . I was very grateful to her act of kindness. l I highly recommend this hotel if travelling to Manila. You are in safe hands if you are with them whose main concern was for your own convenience and comfort.
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Dear Ms. Florewela, Thank you for sharing your most recent stay experience with us. Your kind words for our room, team and our service are well appreciated. I am glad that you enjoyed spending time at the Club Lounge. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Two Canadians Will Use Hotel Jen Again”
We visited Manila for 3 days in February 2019 and stayed at Hotel Jen on Roxas Blvd. Hotel Jen is a great hotel with courteous, friendly, helpful and professional staff, including guard dogs! Our room with a great view of Manila Bay was quite spacious and we really liked the king-size bed and plush pillows which added to a restful sleep after a day of shopping. A big bonus is the wide variety of TV channel selections, including CNN. Breakfast was included in our rate and it wasn't too bad considering they offer both local and international choices. The coffee served in the restaurant is quite good, and a lot better than the powdered coffee in the room. There is a free shuttle bus between Hotel Jen and Mall of Asia. It's a long walk in the heat so use the shuttle. Make sure you don't miss the return shuttle as it can get confusing with other shuttles picking up people at MOA. Special thank you to Julianne at front desk for assisting us with our return flight.
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Dear Cynbad, Thank you for affording sometime to share your recent stay with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our room, bed, amenities, breakfast, our team and your whole service experience which I gladly shared to the team in particular Julianne at Front Desk. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Love Hotel Jen!”
Hotel Jen has quickly become our 'go to' Hotel when staying in Manila. It is great value for money, particularly the Club Rooms and Suites and they are always clean and tidy. The staff are particularly friendly and extra helpful. The executive lounge is comfortable with a good range of food and beverage options available. In fact we rate this Lounge better than some other 5 star hotels in Manila. Thanks Hotel Jen!
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Dear Mr. Craig, Thank you for sharing your recent stay with us. Thank you for all your kind words about our hotel, rooms, team, service which I gladly shared to them. I hope that you enjoyed spending time at the Club Lounge. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Value for your money”
All of the workers (from the guards to the reception, to the restaurant) were very nice and assisted me with my mom, who has difficulty walking. The rooms were clean, and my requests for cutlery and even a transformer for my hair curler were granted with no problem. Kudos to the staff!!!
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Dear Ms. Rose, Thank you for sharing your recent stay experience with us. Your kind words for our team and our team are well appreciated. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Home away from home!”
Wonderful little hotel with good location. From the moment we reached till we left ,the hotel stay was pleasant!!!The staff right from the security,doorman,K9 unit, a few cute Belgian malinois,bellboy,receptionist ,room attendants,driver and staff at breakfast cafe were bubbly ,excellent and very helpful.They even offered us free travel advice and tips with maps included.The room was just perfect and everything inside was cosy.There was a complimentary shuttle service to the big Asia mall as well.The only thing which could have been better was the view from the room but then again there was some new building construction in progress and luckily it wasn't noisy.
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Dear Ravathy, Thank you for affording sometime to share your stay experience with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our room, team and your whole service experience which I gladly shared to the team. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Brillant Hotel 5☆”
Staff are amazing. Every staff member polite, respectful and willing to help you. I stayed 7 nigjt in the club room. Club lounge was fantastic excellent view of manila bay and the surroundings. Close for me to MOA. Rooms are big and spaceois. This my hotel next time in.manila. Thank you Hotel Jen staff you made it an amazing ecperience for me
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Dear Mr. Michael, Thank you for sharing your recent stay experience with us. Your kind words for our team, service, location, view an our room are well appreciated. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Hotel Jen is a great place to stay! ”
The staff who attended to me were very friendly, courteous and accommodating. The room where I stayed in at the 14th flr was very clean and well-mai tained, and has a great view of the Manila Bay sunset. Great relaxing experience at Hotel Jen! I would love to come back! :)
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Dear Fabie, Thank you for sharing your recent stay experience with us. Your kind words for our team, service, room and our view are well appreciated. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
best hotel in town, great value for money!”
try to book their executive and deluxe rooms and partake of their afternoon tea, cocktails and breakfast buffet. this is by far the best value for money hotel in the area. add to that the spacious and clean rooms and the very friendly and courteous staffs.
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Dear Mr. Aldrin, Thank you for sharing your recent stay experience with us. Your kind words for our room, service and our team are well appreciated. I hope that you enjoyed spending time at the Club Lounge. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
What an awesome stay!”
We really like Hotel Jen for our staycation with my family. We enjoyed the cleanliness of the room, and the pool as well. Very affordable rate with free buffet breakfast with a lot of meal to choose from. The staff were courteous and helpful, from the guard, bell boy, front desk, housekeeped. Will definitely come back here.
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Dear Ms. Kimberly, Thank you for affording sometime to share your recent stay with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our room, pool food selection, team and our service which I gladly shared to the team. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Once again, a satisfactory experience!”
Great welcome by Security and Front Desk staff. No hitch check-in. Spacious room, not often found elsewhere .. probably due to meeting Holiday Inns' specifications at the design stage. Clean and carefully prepared Dinner and breakfast buffet offerings were truly international in scale and scope, and great value. Don't expect so-called "fine dining" but you're unlikely to feel hungry before your next scheduled meal. The all-day coffee shop offers variety and value, too. Check-out was accurate and baggage service were swift. Fifth visit in less than 30 months. As McArthur said: I will return!
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Dear Mr. David, Thank you for affording sometime to share your stay experience with us. I am glad to know that our Security and Front Desk team made you feel welcome. Thank you also for your kind words about our food, service and our team are well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Great Hotel & Staff”
Our family of four were travelling through Manila on our way to Cebu, Bohol and Siargao. We had a very pleasant experience staying at Hotel Jen. We wanted something close to the airport that had larger rooms to accommodate our family. We opted for the Executive Suite which came with free buffet breakfast (Delicious!!) and I believe also a free happy hour in their Executive Lounge. The suite was large with 2 bathrooms and the staff was very hospitable and friendly. We would definitely stay here again!
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Dear Ms. Maria, Thank you for affording sometime to share your recent stay experience with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our room, team and your service experience which I gladly shared to the team. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
An Awesome Hotel”
Staff were simply great, could not do enough for you, exceptionally good service. Security staff at entrance to Hotel were great and swift to order a taxi for you. Tighter than normal security at this property gives guests peace of mind. The rooms were impeccable, could not be faulted. Breakfast was also good with a wide variety of choice. Centrally located with easy access to most places of interest in Manila. This is a Hotel of choice for anyone visiting Manila for business or holiday. We will be back
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Dear Giuseppe, Thank you for affording sometime to share your recent stay with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our room, location, team and your whole service experience which I gladly shared to the team. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Quite Skeptical At First But WORTH IT!”
Our initial plan was to book at one of the hotels located in City of Dreams but to no avail, we had to go with our plan B, which is Hotel Jen. At first I couldn't help but compare it to other hotels but after spending 5 minutes inside the lobby and dealing with their staff, I knew it was the perfect place to spend New Year's Eve. The room is superb too! I thought it would look somewhat "outdated" but it's not. The room design is modern and sharp. Will book again for sure!
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Dear Ms. Celestina, Thank you for sharing your stay experience with us and thank you for spending New Year with us. Thank you for all your kind words about our team, our service and our room which I gladly shared to the team. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Outstanding!!”
Super clean property. Professional and friendly staff. Club level room was just perfect and the view of Manila Bay from the Lounge is spectacular. Great breakfast buffet. A must stay in Manila. We will certainly be back. Thank you to the awesome staff!!
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Dear Mr. Michael, Thank you for affording sometime to share your recent stay experience with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our hotel specifically about our view, breakfast, team and your service experience which I gladly shared to the team. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
2 nights stay”
The club room was surprisingly well maintained. My daughter was so happy to see the spacious room upon arriving. We wish to extend our gratitude to Duty Mgr Lean and his team for helping us when my daughter was unwell and brought us to their in-house clinic. They showed us a true service from the heart. We will surely stay here again in the future. Thank you Hotel Jen for the wonderful stay.
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Dear Ms. Josephine, Thank you for affording sometime to share your stay experience with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our room, team and your service experience which I gladly shared to the team in particular Lean at Reception. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
excellent service”
We stayed at club room 2 days.It's really nice! We could spend great time at room that can see the good view, and I really like club rounge ! every staff were kind,especially there was so kind staff who name is Julius.He always took care of us,we gave lots of services from him. so very satisfied at there. I wanna stay again next time too.
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Dear Kayo, Thank you for affording sometime to share your recent stay experience with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our Club Lounge, team and your service experience which I gladly shared to the team in particular Julius at the Club Lounge. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager Hotel Manager