Meeting room / ballrooms, Jen Manila by Shangri-La in Manila
Deluxe Bay View 1 King - Bed, Jen Manila by Shangri-La in Manila
Executive lounge, Jen Manila by Shangri-La in Manila
Executive lounge, Jen Manila by Shangri-La in Manila
Executive lounge, Jen Manila by Shangri-La in Manila
Swimming pool [outdoor], Jen Manila by Shangri-La in Manila
Swimming pool [outdoor], Jen Manila by Shangri-La in Manila

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8.2Excellent

2,488 reviews

2,488 reviews

Service 8.6
Room comfort and quality 8.4
Cleanliness 8.3
Location 8.2
Value for money 8.1
Facilities 7.8
See map

8.2Excellent

Location rating score

Excellent location - 1.82 kilometers from city center
Excellent for walking
Parking
FREE
Walkable places
Roxas Boulevard
90 m
Gen. Vicente Lim Memorial
100 m
Cultural Center of the Philippines
240 m
ASEAN Garden
240 m
Strike Zone Sports Complex
280 m
Popular landmarks
Robinsons Place Manila
2.0 km
Manila Ocean Park
2.8 km
Rizal Park
2.9 km
National Museum
3.3 km
Fort Santiago
3.6 km
Closest landmarks
EAC MATERNITY CLINIC
140 m
Networld Hotel Manila SM Kenko sauna
400 m
Russian Embassy
400 m
Vietnam Embassy
410 m
Metropolitan Museum of Art
460 m

Jen Manila by Shangri-La

3001 Roxas Boulevard, Malate, Manila, Philippines, 1305 - See map

Conveniently situated in the Malate part of Manila, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

900 meters to public transportation

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [outdoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Manila are being booked every minute!
Value for money8.1
Location rating8.2
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport6.0 km

Rooms available at Jen Manila by Shangri-La

Excellent
Room comfort & quality

8.4

Deluxe Hot Deal - Min. 2 nights
...
  • Room size: 36 m²/388 ft²
  • Separate shower/bathtub
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Executive Suite 1 King
...
  • 1 king bed
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Deluxe Room 2 Twins
...
  • 2 single beds
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Premier Suites
...
    Enter dates to see prices
    Deluxe Bay View 2 Twins
    ...
    • 2 single beds
    Enter dates to see prices
    Club Room 1 King
    ...
    • 1 king bed
    Enter dates to see prices
    Club Bay View 2 Twins
    ...
    • 2 single beds
    Enter dates to see prices
    Club Room 2 Twins
    ...
    • 2 single beds
    Enter dates to see prices
    Deluxe Bay View 1 King
    ...
    • 1 king bed
    Enter dates to see prices
    Deluxe Room 1 King
    ...
    • 1 king bed
    Enter dates to see prices

    Top things to do in Manila

    Up to 10% off

    Popular things to do

    popular things to do

    Frequently asked questions

    Does Jen Manila by Shangri-La offer airport transfer?

    Jen Manila by Shangri-La provides airport transfer service upon request with an additional charge of 979 PHP in local currency. To request, check the box on the booking form just before the payment page.

    Does Jen Manila by Shangri-La have a fitness center?

    Jen Manila by Shangri-La features free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily training session in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

    Does Jen Manila by Shangri-La provide an option for contactless check-in and check-out?

    At Jen Manila by Shangri-La, customers can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

    What is the typical travel time to a nearby airport from Jen Manila by Shangri-La?

    The average travel time to get from Jen Manila by Shangri-La to the airport is 20 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

    What attractions are close by Jen Manila by Shangri-La that are in walking distance?

    While residing at Jen Manila by Shangri-La, start off your holiday by checking out the nearest points of interest that are within close proximity to the property which include Gen. Vicente Lim Memorial, Cultural Center of the Philippines, and ASEAN Garden.

    What is the average rating that past Families with young children have given to Jen Manila by Shangri-La?

    Past families with young children that have stayed at this property have given Jen Manila by Shangri-La an average rating of 8.5. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

    What dining places are in close proximty of Jen Manila by Shangri-La?

    Jen Manila by Shangri-La’s local neighborhood is Malate which contains well-known restaurants such as Tanabe Japanese Restaurant and Cafe Adriatico.

    What well-known shopping destinations are close by Jen Manila by Shangri-La?

    Shopping options in Jen Manila by Shangri-La’s Malate neighborhood include Robinsons Place Manila.

    What time is check-in and check-out at Jen Manila by Shangri-La?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

    More about Jen Manila by Shangri-La

    More about Jen Manila by Shangri-La

    Experience Luxury and Convenience at Jen Manila by Shangri-La

    Welcome to Jen Manila by Shangri-La, a luxurious 4-star hotel located in the heart of Manila, Philippines. With its prime location, modern amenities, and impeccable service, this hotel offers a perfect combination of comfort and convenience for both business and leisure travelers. As you step into the hotel, you will be greeted by a warm and inviting atmosphere, reflecting the Filipino hospitality that the country is known for. With 308 well-appointed rooms, this hotel provides a wide range of accommodations to suit every guest's needs. Whether you are traveling alone, with your partner, or with your family, you will find a comfortable and stylish room that will make you feel right at home. Check-in time at Jen Manila by Shangri-La is from 02:00 PM, allowing you to settle in and start enjoying your stay as soon as you arrive. The hotel was last renovated in 2013, ensuring that the facilities are modern and up-to-date. Each room is designed with your comfort in mind, featuring contemporary furnishings, plush bedding, and all the amenities you need for a relaxing stay. For those traveling with children, Jen Manila by Shangri-La is a family-friendly hotel that welcomes young guests with open arms. The hotel's child policy allows children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for a family vacation. The hotel also offers a range of amenities and services to cater to the needs of families, including babysitting services, children's menus, and recreational activities. Conveniently located just 20 minutes away from the airport, Jen Manila by Shangri-La offers easy access to Manila's top attractions, shopping malls, and business districts. After a day of exploring the city or attending meetings, you can unwind and relax at the hotel's rooftop pool, indulge in delicious international cuisine at the on-site restaurant, or enjoy a refreshing cocktail at the bar. Experience the perfect blend of luxury, comfort, and convenience at Jen Manila by Shangri-La. Book your stay today and create unforgettable memories in the vibrant city of Manila.

    Unwind and Indulge at Jen Manila by Shangri-La's Vibrant Bar

    At Jen Manila by Shangri-La, guests can unwind and indulge in a vibrant bar experience. The hotel offers a stylish and contemporary bar that provides the perfect setting to relax and socialize. With its chic interiors and cozy ambiance, the bar is the ideal spot to enjoy a refreshing cocktail or a glass of wine after a long day of exploring the vibrant city of Manila. Whether you're looking to catch up with friends or simply enjoy some alone time, the bar at Jen Manila by Shangri-La is the ultimate destination for entertainment and relaxation.

    Stay Active at Jen Manila by Shangri-La's Impressive Sports Facilities

    At Jen Manila by Shangri-La, staying active and maintaining your fitness routine is made easy with their exceptional sports facilities. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has everything you need to keep your mind and body in top shape. Start your day with an invigorating workout at the 24-hour fitness center, equipped with state-of-the-art exercise machines and equipment. With a wide range of cardiovascular machines and free weights, you can tailor your workout to suit your preferences and fitness goals. The fitness center at Jen Manila is not only well-maintained and spacious but also offers breathtaking views of the city, making your workout experience truly enjoyable. After a rewarding workout, take a refreshing dip in the outdoor pool. Surrounded by lush greenery and comfortable lounge chairs, the pool area provides a tranquil oasis in the heart of the bustling city. Whether you prefer to swim laps or simply relax by the water, the pool offers the perfect setting for a leisurely afternoon. To complete your relaxation experience, head to the poolside bar and indulge in a refreshing beverage or a light snack. Sip on a tropical cocktail while basking in the warm Manila sun, or enjoy a delicious bite to eat as you take in the serene atmosphere. With its free fitness center, 24-hour accessibility, and inviting outdoor pool with a poolside bar, Jen Manila by Shangri-La ensures that guests have all the amenities needed to stay active and rejuvenated throughout their stay. Whether you're a fitness enthusiast or simply looking to unwind, this hotel's sports facilities are sure to impress.

    Convenience Facilities at Jen Manila by Shangri-La

    Experience utmost convenience and comfort during your stay at Jen Manila by Shangri-La, with an array of top-notch convenience facilities at your disposal. From the moment you step foot into the hotel, you'll be greeted with a warm and welcoming atmosphere, ensuring a pleasant stay from start to finish. For those who prefer to indulge in the comfort of their rooms, the hotel offers 24-hour room service, allowing you to satisfy your cravings at any time of the day or night. Additionally, daily housekeeping ensures that your room remains tidy and well-maintained throughout your stay. Jen Manila by Shangri-La also provides a range of essential services to make your stay hassle-free. Take advantage of the laundry service and dry cleaning facilities to keep your clothes fresh and clean, or make use of the luggage storage to securely store your belongings. Safety deposit boxes are available for your peace of mind, ensuring the security of your valuable items. Stay connected with complimentary Wi-Fi, available in all rooms and public areas of the hotel. Whether you need to catch up on work or simply browse the internet, you can stay connected throughout your stay. For guests who smoke, there is a designated smoking area where you can enjoy your cigarette in a comfortable and designated space. With its comprehensive range of convenience facilities, Jen Manila by Shangri-La ensures that your every need is taken care of, allowing you to relax and enjoy your stay in Manila, Philippines.

    Convenient Transport Facilities at Jen Manila by Shangri-La

    At Jen Manila by Shangri-La, guests can enjoy a range of transport facilities that ensure a seamless and convenient stay. The hotel offers airport transfer services, making arrivals and departures hassle-free. For those looking to explore the city, the hotel provides tours to popular attractions, allowing guests to immerse themselves in the vibrant culture of Manila. Valet parking is available for guests who prefer a hassle-free parking experience, while a car park is also provided for those who prefer to drive themselves. The hotel offers a shuttle service, making it easy for guests to travel to nearby destinations. Additionally, car hire services are available for guests who wish to explore the city at their own pace. For guests with their own vehicles, the hotel offers onsite self-parking, ensuring a convenient and secure parking space. Best of all, the car park is free of charge, providing guests with added value. With these transport facilities, guests at Jen Manila by Shangri-La can enjoy a stress-free and enjoyable stay.

    Luxurious Room Facilities at Jen Manila by Shangri-La

    Indulge in a world of comfort and luxury at Jen Manila by Shangri-La, where every detail has been carefully curated to ensure a memorable stay. The hotel offers an array of top-notch room facilities that cater to the needs of discerning travelers. Each room is equipped with air conditioning to provide a cool and comfortable ambiance, perfect for escaping the heat of Manila. Guests can also enjoy the convenience of having a daily newspaper delivered to their room, keeping them updated on the latest news and events. For those seeking entertainment, the in-house movies feature a wide selection of blockbuster hits, ensuring there is something for everyone's taste. Additionally, guests can pamper themselves with the provided bathrobes and hair dryer, adding a touch of luxury to their stay. The rooms are also equipped with a television with satellite/cable TV channels, allowing guests to unwind and catch up on their favorite shows. To satisfy cravings, the mini bar offers a selection of refreshments and snacks, ensuring guests have everything they need at their fingertips. Whether you are traveling for business or leisure, Jen Manila by Shangri-La's room facilities are designed to provide the utmost comfort and convenience, creating a truly unforgettable experience.

    A Culinary Delight at Jen Manila by Shangri-La

    Indulge in a gastronomic adventure at Jen Manila by Shangri-La, where a range of dining facilities awaits to satisfy your cravings. With 24-hour room service, you can enjoy delectable dishes in the comfort of your own room, perfect for those late-night cravings or a private meal. The hotel's coffee shop offers a cozy ambiance and serves a variety of freshly brewed coffees, teas, and light snacks, making it an ideal spot for a quick pick-me-up or a casual meeting with friends. For a more formal dining experience, head to the hotel's restaurant, where you can savor a diverse menu of international and local cuisines prepared by skilled chefs. Whether you're in the mood for Asian flavors, Western favorites, or Filipino specialties, the restaurant has something to please every palate. Additionally, the hotel provides daily housekeeping to ensure a clean and comfortable dining environment. Start your day off right with a sumptuous breakfast buffet, featuring a wide selection of hot and cold dishes, freshly baked pastries, and refreshing beverages. If you prefer a lighter option, the hotel also offers a continental breakfast, perfect for those on the go. With its array of dining facilities, Jen Manila by Shangri-La promises a delightful culinary experience for all guests.





    Discover the Vibrant Charm of Malate in Manila

    Nestled in the heart of Manila, Philippines, Jen Manila by Shangri-La offers a prime location in the vibrant district of Malate. Known for its lively atmosphere and rich cultural heritage, Malate is a must-visit destination for travelers seeking an authentic taste of Manila. Step outside the hotel, and you'll find yourself immersed in a myriad of experiences. Explore the bustling streets lined with eclectic shops, art galleries, and trendy cafes. Indulge in the local culinary scene and savor traditional Filipino dishes at the nearby restaurants. For art enthusiasts, the Malate district is home to several art centers and museums, showcasing a blend of contemporary and traditional Filipino art. In addition to its cultural offerings, Malate is also a great base for exploring Manila's famous landmarks. Take a leisurely stroll along Roxas Boulevard and enjoy breathtaking views of Manila Bay, especially during sunset. Visit the historic Rizal Park, a sprawling green oasis that pays tribute to the country's national hero, Dr. Jose Rizal. With its vibrant charm and proximity to Manila's top attractions, Malate is an ideal choice for travelers looking to experience the best of Manila.

    Traveling from the Airport to Jen Manila by Shangri-La

    Nestled in the vibrant district of Malate, Manila, Jen Manila by Shangri-La offers a convenient and luxurious stay for travelers visiting the Philippines. Getting to this exquisite hotel from the nearby airports is a breeze, ensuring a seamless journey for guests. If you are arriving at Ninoy Aquino International Airport (NAIA), the most convenient way to reach Jen Manila by Shangri-La is by taking a taxi or ride-sharing service. The journey takes approximately 30 minutes, depending on the traffic. Taxis are readily available at the airport and offer a comfortable and hassle-free option for transportation. Alternatively, you can also book a private airport transfer in advance to ensure a smooth and stress-free arrival. For those arriving at Clark International Airport, located approximately 90 kilometers away from Manila, there are several transportation options to reach Jen Manila by Shangri-La. The most convenient option is to book a private airport transfer, which offers a comfortable and direct journey to the hotel. Another option is to take a taxi or ride-sharing service from the airport to the nearest bus terminal, where you can catch a bus to Manila. Once in Manila, you can easily find a taxi or ride-sharing service to reach the hotel. Whichever airport you arrive at, the journey to Jen Manila by Shangri-La is well worth it. With its prime location, luxurious amenities, and impeccable service, this hotel provides the perfect base for exploring the vibrant city of Manila.

    Explore the Vibrant Surroundings of Jen Manila by Shangri-La

    Nestled in the heart of Manila, Jen Manila by Shangri-La offers a prime location that allows guests to easily explore the vibrant surroundings. Just a stone's throw away, you'll find the iconic Manila Zoo, a popular attraction for both locals and tourists alike. Spend a day here and get up close and personal with a variety of animals, including elephants, tigers, and giraffes. For those seeking a leisurely stroll, Roxas Boulevard is just a short walk from the hotel. This scenic waterfront promenade offers stunning views of Manila Bay, making it the perfect spot to enjoy a sunset walk or a morning jog. As you wander along the boulevard, you'll also come across the Malate District, known for its lively nightlife, eclectic dining options, and vibrant street art. Art enthusiasts will be delighted to discover the Metropolitan Museum of Art, located nearby. This cultural hub showcases a diverse collection of Filipino art, from traditional to contemporary, providing visitors with a glimpse into the rich heritage and creativity of the Philippines. After immersing yourself in art, head to Remedios Circle, a charming park surrounded by restaurants and cafes, where you can relax and soak in the local ambiance. Other notable landmarks and attractions in the vicinity include Plaza Rajah Sulayman, a historical park that pays homage to a Filipino Muslim ruler, as well as Yngaran Dental Clinic and RITM Satellite Clinic for those in need of medical services. Sports enthusiasts can also make use of the nearby Enrique Razon Sports Center for their fitness needs. Finally, for guests arriving by car, the convenient Hyatt Hotel Parking is available for easy access and peace of mind. With its central location and proximity to these landmarks and attractions, Jen Manila by Shangri-La provides the perfect base for exploring the diverse offerings of Manila, ensuring an unforgettable stay for every guest.

    Convenient Public Transport Stations near Jen Manila by Shangri-La

    Located in the heart of Manila, Jen Manila by Shangri-La offers easy access to several public transport stations, making it a convenient choice for both business and leisure travelers. Just a short distance away from the hotel, you will find Vito Cruz LRT Station, Gil Puyat LRT Station, and Quirino LRT Station, providing quick and efficient transportation options. Vito Cruz LRT Station is the closest station to the hotel, offering access to the Light Rail Transit Line 1 (LRT-1). This line connects major areas in Manila, including popular destinations like Intramuros and Divisoria. From Vito Cruz LRT Station, guests can easily explore the city and visit attractions such as Rizal Park and Manila Ocean Park. Gil Puyat LRT Station, also known as Buendia Station, is another convenient option for guests staying at Jen Manila by Shangri-La. This station is part of the LRT-1 line and provides easy access to Makati City, the central business district of Manila. From here, travelers can visit Ayala Triangle Gardens, Greenbelt Mall, and other commercial and entertainment hubs. Quirino LRT Station is located nearby, giving guests access to the LRT-1 line as well. This station is a great starting point for exploring Manila's cultural and historical sites, such as the National Museum of the Philippines and the Cultural Center of the Philippines. With these public transport stations just a stone's throw away from Jen Manila by Shangri-La, guests can easily navigate the city and make the most out of their stay in Manila.

    A Culinary Adventure Awaits

    At Jen Manila by Shangri-La, guests are spoiled for choice with a plethora of dining options right at their doorstep. Casa Armas Tapas Bar Y Restaurante offers a taste of Spain with its delectable tapas and authentic Spanish dishes. For a comforting and hearty meal, Jim's Pares & Mami is the go-to spot, serving up delicious beef stew paired with warm noodles. Cafe Adriatico is a beloved institution, known for its classic Filipino dishes and cozy ambiance. Premier The Samgyupsal and Tang Korean Restaurant Malate are perfect for those craving Korean barbecue and flavorful Korean cuisine. Tanabe Japanese Restaurant is a must-visit for sushi lovers, offering a wide array of fresh and expertly prepared Japanese dishes. Lost & Found 37 Bar and Lounge is the ideal spot to unwind with a refreshing cocktail or enjoy live music. Forbest Grill - Korea Town Manila is a hidden gem that specializes in mouthwatering Korean grilled dishes. Felipe Carinderia is a local favorite, serving up traditional Filipino home-cooked meals. And if you're in the mood for some delectable BBQ, Noel's BBQ is the place to be. With such a diverse range of dining options, guests at Jen Manila by Shangri-La can embark on a culinary adventure without ever leaving the hotel's vicinity.

    Shop 'til you Drop at Manila's Top Shopping Landmarks

    Located in the heart of Manila, Jen Manila by Shangri-La offers easy access to a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel is Harrison Plaza, a popular shopping destination where you can find a wide range of retail stores, boutiques, and restaurants. For those looking for unique and stylish fashion pieces, Firma is a must-visit. This concept store showcases the best of Filipino fashion and design, offering a curated selection of clothing, accessories, and home decor. Gameplace is another nearby shopping landmark that will delight gamers and toy enthusiasts with its extensive collection of video games, consoles, and collectibles. If you're in the mood for some local flavor, head over to San Andres Market, where you can immerse yourself in the vibrant atmosphere and shop for fresh produce, local delicacies, and handicrafts. History buffs will appreciate a visit to Bahay Nakpil, a heritage house turned museum that showcases Filipino culture and art. Need to freshen up your wardrobe? Fabulous Laundry is just a short walk away, offering professional laundry and dry cleaning services. Book lovers will also rejoice at the presence of Book Sale, a popular bookstore chain that offers a wide range of affordable books, magazines, and other reading materials. And if you're looking for even more shopping options, SM Harrison, a sprawling shopping mall, is conveniently located nearby. With its diverse range of shops, dining options, and entertainment facilities, Jen Manila by Shangri-La is the perfect base for a shopping adventure in Manila.





    Exceptional Service and Great Location

    Jen Manila by Shangri-La is a hotel that truly exceeds expectations. From the moment you step foot inside, you are greeted by a team of professional and friendly staff who go above and beyond to ensure your stay is nothing short of perfect. The rooms are magnificent, offering a clean and comfortable space to relax and unwind. The hotel's location is excellent, conveniently situated in a prime area of Manila. Whether you're traveling for business or leisure, you'll find everything you need right at your doorstep. The hotel's staff are not only courteous and friendly, but they are also incredibly helpful, always ready to assist with any request or inquiry. With its great staff, exceptional service, and convenient location, Jen Manila by Shangri-La is a hotel that comes highly recommended by its guests.

    Exceptional Service and Comfort at Jen Manila by Shangri-La

    Jen Manila by Shangri-La is a hotel that consistently receives positive customer reviews for its exceptional service and comfort. With an overall rating of 8.2, it is clear that guests are impressed with the level of service provided by the staff. The hotel's staff performance receives an impressive rating of 8.6, indicating that guests consistently experience friendly and attentive service throughout their stay. From the moment you step into the hotel, you will be greeted with warm smiles and a genuine desire to make your stay as comfortable as possible. In addition to the exceptional service, Jen Manila by Shangri-La also excels in providing a comfortable stay for its guests. The hotel's comfort rating of 8.4 highlights the attention to detail in ensuring that guests have a relaxing and enjoyable experience. The rooms are well-appointed and thoughtfully designed, offering a cozy and inviting atmosphere. The comfortable beds, plush linens, and modern amenities ensure that guests have everything they need for a restful night's sleep. Whether you are traveling for business or leisure, you can expect to be surrounded by comfort and luxury at Jen Manila by Shangri-La.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.8

    Most talked about facilities

    Housekeeping

    73 mentions

    Breakfast

    72 mentions

    Food & Dining

    56 mentions

    Swimming Pool

    36 mentions

    Languages spoken
    • English
    • Filipino
    • Malay
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet [LAN]
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Swimming pool [outdoor]
    • Tours
    Cleanliness and safety
    • Body thermometer
    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Safe dining setup
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Happy hour
    • Poolside bar
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Cash withdrawal
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Kids meal
    • Swimming pool [kids]
    Access
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Valet parking

    Food and dining

    Breakfast options
    • Asian

    Location

    3001 Roxas Boulevard, Malate, Manila, Philippines, 1305
    Excellent
    Location

    8.2

    Airports
    • Ninoy Aquino International Airport (MNL)
      6.0 km 19 min drive
    • Subic Bay International Airport (SFS)
      80.3 km
    Public transportation
    • Vito Cruz LRT Station
      890 m
    • Gil Puyat LRT Station
      1.1 km
    Hospital or clinic
    • EAC MATERNITY CLINIC
      140 m
    Shopping
    • Robinsons Place Manila
      2.0 km
    Convenience store
    • 7 Eleven
      320 m 5 min drive
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Robinsons Place Manila
      2.0 km
    • Manila Ocean Park
      2.8 km
    • Rizal Park
      2.9 km
    • National Museum
      3.3 km
    • Fort Santiago
      3.6 km
    • San Agustin Church
      3.6 km
    • Casa Manila
      3.7 km
    • Manila Cathedral
      4.0 km
    • Intramuros
      4.1 km
    • Quiapo Church
      4.5 km
    Nearby landmarks
    • Roxas Boulevard
      90 m
    • Gen. Vicente Lim Memorial
      100 m
    • EAC MATERNITY CLINIC
      140 m
    • Cultural Center of the Philippines
      240 m
    • ASEAN Garden
      240 m
    • Strike Zone Sports Complex
      280 m
    • Harrison Plaza
      300 m
    • Central Bank Money Museum
      330 m
    • Fo Guang Shan Mabuhay Temple
      350 m
    • Star Theater
      370 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
    • There is an additional meal charge for children. Please contact the property directly for more information.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee979 PHP
    • Travel time to airport (minutes)20
    Extras
    • Breakfast charge (unless included in room price)750 PHP
    The property
    • Non-smoking rooms/floorsYes
    • Number of bars/lounges2
    • Number of floors19
    • Number of restaurants2
    • Number of rooms 308
    • Room voltage220
    • Most recent renovation2013

    Reviews of Jen Manila by Shangri-La from real guests

    8.2
    Service8.6
    Room comfort and quality8.4
    Cleanliness8.3
    Location8.2
    Value for money8.1
    Facilities7.8
    High score for Manila
    Rating
    9+ Exceptional (385)
    8-9 Excellent (282)
    7-8 Very Good (368)
    6-7 Good (123)
    <6 Below Expectation (141)
    Guest Type
    Language

    Show reviews that mention 

    Showing 1,299 verified guest comments
    12345
    10.0
    Exceptional
    james.wareham1@gmail.com from United States
    Couple
    Club Twin Room
    Stayed 2 nights in December 2019

    Excellent Hotel”

    Hotel Jen is the one of the best hotels I have stayed at during all my stays in the Philippines. It's by far the best for the money hands down. Staff provides excellent customer service, the breakfast is amazing, and the rooms are very nice and alway's clean. the location is good and you can normally get a taxi. The pool is wonderful as well. The only issue really for me is the fact that every time you come and go they want to pat you down and scan any bags you may have, but that is every single hotel in the country so it's not like it's their fault.. Keep up the excellent work Hotel Jen you are doing nothing less than an excellent job. Thanks for all you do. Very happy customer.

    Reviewed October 30, 2020

    Dear Mr. James, Thank you for affording sometime to share your stay experience with us and I am glad that you had an excellent one. Thank you very much for all your positive thoughts about our team, service, breakfast, room and location. I hope that you enjoyed spending time at the pool. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager

    Responded December 17, 2020
    Jen Manila by Shangri-La
    10.0
    Exceptional
    Craig from Philippines
    Couple
    Executive Suite 1 King - Room Only
    Stayed 1 night in May 2019

    Love Hotel Jen!”

    Hotel Jen has quickly become our 'go to' Hotel when staying in Manila. It is great value for money, particularly the Club Rooms and Suites and they are always clean and tidy. The staff are particularly friendly and extra helpful. The executive lounge is comfortable with a good range of food and beverage options available. In fact we rate this Lounge better than some other 5 star hotels in Manila. Thanks Hotel Jen!

    Reviewed February 18, 2020

    Dear Mr. Craig, Thank you for sharing your recent stay with us. Thank you for all your kind words about our hotel, rooms, team, service which I gladly shared to them. I hope that you enjoyed spending time at the Club Lounge. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager

    Responded July 20, 2020
    Jen Manila by Shangri-La
    10.0
    Exceptional
    Celestina from Philippines
    Family with young children
    Club Double Room
    Stayed 1 night in December 2019

    Quite Skeptical At First But WORTH IT!”

    Our initial plan was to book at one of the hotels located in City of Dreams but to no avail, we had to go with our plan B, which is Hotel Jen. At first I couldn't help but compare it to other hotels but after spending 5 minutes inside the lobby and dealing with their staff, I knew it was the perfect place to spend New Year's Eve. The room is superb too! I thought it would look somewhat "outdated" but it's not. The room design is modern and sharp. Will book again for sure!

    Reviewed July 02, 2020

    Dear Ms. Celestina, Thank you for sharing your stay experience with us and thank you for spending New Year with us. Thank you for all your kind words about our team, our service and our room which I gladly shared to the team. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager

    Responded December 17, 2020
    Jen Manila by Shangri-La
    10.0
    Exceptional
    David from Philippines
    Family with young children
    Deluxe Double Room
    Stayed 1 night in February 2020

    Once again, a satisfactory experience!”

    Great welcome by Security and Front Desk staff. No hitch check-in. Spacious room, not often found elsewhere .. probably due to meeting Holiday Inns' specifications at the design stage. Clean and carefully prepared Dinner and breakfast buffet offerings were truly international in scale and scope, and great value. Don't expect so-called "fine dining" but you're unlikely to feel hungry before your next scheduled meal. The all-day coffee shop offers variety and value, too. Check-out was accurate and baggage service were swift. Fifth visit in less than 30 months. As McArthur said: I will return!

    Reviewed February 07, 2020

    Dear Mr. David, Thank you for affording sometime to share your stay experience with us. I am glad to know that our Security and Front Desk team made you feel welcome. Thank you also for your kind words about our food, service and our team are well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager

    Responded February 24, 2020
    Jen Manila by Shangri-La
    10.0
    Exceptional
    Michael from Japan
    Couple
    Club Twin Room
    Stayed 1 night in January 2020

    Outstanding!!”

    Super clean property. Professional and friendly staff. Club level room was just perfect and the view of Manila Bay from the Lounge is spectacular. Great breakfast buffet. A must stay in Manila. We will certainly be back. Thank you to the awesome staff!!

    Reviewed January 06, 2020

    Dear Mr. Michael, Thank you for affording sometime to share your recent stay experience with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our hotel specifically about our view, breakfast, team and your service experience which I gladly shared to the team. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager

    Responded January 17, 2020
    Jen Manila by Shangri-La
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