Very good 8.0
Based on 767 reviews

Recent customer comments

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Very good

based on 767 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 7.9
  • Room comfort and quality 8.4
  • Service 8.4
  • Value for money 7.8
  • Food and dining 7.4
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Li from Hong Kong
Stayed 2 nights in March 2016
Good location
Good location but traffic jam always
Reviewed April 06, 2016

Kirk from Canada
Solo traveler
Club Bay view
Stayed 1 night in April 2016
Great Stay
Always a good experience when I stay at this hotel.
Reviewed April 05, 2016

Christopher from Philippines
Family with young children
Club Bay View Room
Stayed 1 night in March 2016
overnight stay
so far excellent.. club lounge was fantastic
Reviewed April 04, 2016

Min from Malaysia
Business traveler
Stayed 3 nights in February 2016
Good safe and cosy
Liked the hotel due to friendly staff, good rooms. Little bit quiet during the night, so for me I stayed in the hotel. Loved it and will come back again!
Reviewed April 04, 2016

VELASCO from Philippines
Stayed 2 nights in March 2016
Food is healthy Facilities are great Staff are courteous
Reviewed April 04, 2016

Janice from Philippines
Family with young children
Stayed 3 nights in March 2016
Consistent service
Free wifi, good service, access
My family have now become regulars everytime we visit Manila.
Reviewed March 27, 2016

Alvin from Singapore
Business traveler
Stayed 1 night in March 2016
Great location
Staff service can be improved at the cafe. Unfriendly with a "can't be bother attitude'
Reviewed March 21, 2016

Vigneswaran from Malaysia
Business traveler
Club City View
Stayed 3 nights in March 2016
Cozy and Comfortable at Jen Manila
Staff Performance, Bed Quality, Lounge View
My stay was excellent, stayed at the Club room for 3 days. The lounge was brilliant, view facing the sunset, perfect for an evening watching the sunset and sea sipping a cup of tea. Location-wise, right opposite the Cultural Centre, there are malls and casinos nearby. The marina is right across the road. Room is of high-quality, good bed quality, shower is good (instant hot water). The usual Jen Hotel amenities are provided. Staff always with a smile and eager to please, especially those at the lounge. Pick a room on the higher floor as it gives you a better view. The gym and pool need to be upgraded - they do look like they have aged. In all - would definitely consider returning.
Reviewed March 19, 2016

Jason from United States
Deluxe Bay View
Stayed 3 nights in March 2016
Enjoy The Jen
Staff are all friendly and thoughtful. Everything was enjoyable. Windows by the Bay is beautiful.
Reviewed March 16, 2016

servando from Philippines
Family with teens
Stayed 2 nights in March 2016
nice room, very good breakfast and wifi
wifi, breakfast,staff
very good. ref acted up and was replaced right away.
Reviewed March 09, 2016


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