Very good 8.0
Based on 3502 reviews
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Wi-Fi in public areas

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Distances and essentials

  • Nearby Airports
    • 14.20 km
    • Penang International Airport
    • 87.01 km
    • Sultan Abdul Halim Airport
  • Bus and Rail Stations
    • 0.07 km
    • Komtar Bus Terminal
    • 1.33 km
    • Pengkalan Raja Tun Uda Bus Terminal
  • Hospitals and Clinics
    • 0.81 km
    • Jd Dynamics Industrial Supplies
  • Drug Stores
    • 0.14 km
    • Guardian
  • Convenience store
    • 0.12 km
    • 7 Eleven

More about Hotel Jen Penang By Shangri-La

An overview

Hotel Jen Penang was rebranded by Shangri-La Hotels and Resorts in late 2014. The hotel is located in the heart of Georgetown, next to KOMTAR building, 1st Avenue shopping mall, and Prangin Mall. It offers an outdoor swimming pool, two dining options, and free Internet access. Guests at Hotel Jen enjoy access to Golden Sands Resort on Batu Ferringhi Beach. A free shuttle service operates between the two hotels.

Rooms and suites at Hotel Jen Penang feature modern Malaysian decor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box.

For relaxation, guests can arrange for a massage or make use of the sauna and steam room. The 24-hour Health Club boasts of modern equipment. Other facilities include a salon and business center.

A buffet breakfast is available at the hotel. The Islander Restaurant's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.

Hotel Jen Penang is a 15-minute drive from Penang International Airport and Bayan Lepas Industrial Zone. Several tourist attractions, as well as dining and shopping options, are within walking distance from the hotel.
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What they offer

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park (on site, free)
  • Shuttle service
  •  
  • Rental car
  • Taxi service
  •  

Fitness & recreation

  • Games room

Things to do, ways to relax

  • Fitness center
  • Steamroom
  • Tours
  • Massage
  • Swimming pool [outdoor]
  • Yoga room
  • Sauna
  • Table tennis
  •  

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Vending machine
  • Poolside bar
  • Room service
  •  
  • Restaurant [halal]
  • Room service [24-hour]
  •  

Services and conveniences

  • Concierge
  • Gift/souvenir shop
  • Salon
  • Currency exchange
  • Laundry service
  • Shops
  • Daily housekeeping
  • Luggage storage
  • Smoking area
  • Dry cleaning
  • Safety deposit boxes
  •  

For the kids

  • Babysitting service
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Elevator
  • Pets allowed
  • Check-in/check-out [private]
  • Facilities for disabled guests
  • Security [24-hour]
  • Check-in [24-hour]
  • Front desk [24-hour]
  •  

Available in all rooms

  • Air conditioning
  • Complimentary bottled water
  • Telephone
  • Alarm clock
  • Desk
  • Toiletries
  • Bathrobes
  • Hair dryer
  • Wake-up service
  • Bathtub
  • LAN Internet in room [free]
  • Wi-Fi [free]
  • Coffee/tea maker
  • Shower
  •  

Languages spoken

  • English
  • Hindi
  • Tamil
  • Chinese [Cantonese]
  • Japanese
  •  
  • Chinese [Mandarin]
  • Malay
  •  
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Guest policies

Effective in June 2014, the Penang State Government has announced the implementation of a mandatory local government fee of MYR 3 per room per night for hotel accommodation. This will be in addition to the 10% service charge and 6% government tax.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM
Check-out until: 12:00 PM

Getting around

Distance from city center: 1 km
Distance to airport: 15 km
Travel time to airport (minutes): 30

Extras

Breakfast charge (unless included in room rate): 53 MYR

The property

Number of floors: 17
Number of restaurants: 1
Number of rooms : 443
Room voltage: 220
Year hotel opened: 1986
Most recent hotel renovation : 2005
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Announcements

On 15 July 2016, the property began a one-year three-phase enhancement program scheduled to be completed by the end of June 2017. The first phase has just been completed. The second phase of the program is beginning and is expected to be completed by 31 March 2017.
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Verified traveler reviews

Agoda Reviews (3502)

Filter by traveler type
Very good
based on 3502 reviews
  • Cleanliness 8.0
  • Facilities 7.5
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.8
  • Food and dining 7.3
Real guests. Trusted reviews. Powered byAgoda



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