8.5
Excellent
4.1% this month
/10
(10,031 reviews)See what guests said
Housekeeping267
Shops66
Breakfast56
See map
8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Armenian Street 720 m
Khoo Kongsi 800 m
Cheong Fatt Tze - The Blue Mansion 1.0 km
Pinang Peranakan Mansion 1.3 km
Penang Fort Cornwallis 1.8 km
Kek Lok Si Temple 6.5 km
Batu Ferringhi Beach 11.5 km
Entopia 13.2 km
Escape Theme Park 13.3 km
Nearby landmarks
Tech Dome Penang 60 m
Komtar Bus Terminal 80 m
Asia Comic Cultural Museum 80 m
Penang House of Music 80 m
1st Avenue Mall 100 m
Komtar Complex 110 m
Popular Bookshop 120 m
Penang Tourist Guide Association 120 m
Komtar 130 m
Prangin Mall 160 m
Jen Penang Georgetown by Shangri-La

"Im so impressed with the level of the cleanliness of the room."

Mohd - January 16, 2021
 Jen Penang Georgetown by Shangri-La
Lobby Jen Penang Georgetown by Shangri-La
Lobby Jen Penang Georgetown by Shangri-La
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Free Wi-Fi

Jen Penang Georgetown by Shangri-La

Magazine Road, Georgetown, Penang, Malaysia - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Armenian Street
Within 720 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 90 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Penang every 7 minutes on Agoda.com
Value for money8.2
Distance to city center0 km
Location rating8.8
Nearest airportPenang International Airport (PEN)
Distance to airport14.4 km

Rooms available at Jen Penang Georgetown by Shangri-La

Excellent
Room comfort & quality
8.2
One-Bedroom Apartment
...
  • Room size: 56 m²/603 ft²
  • Shower
  • 1 king bed & 1 sofa bed
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DOUBLE TRADERS CLUB
...
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    Club King Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 king bed
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    Family Room 1 King
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
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    Deluxe Room 2 Twins
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
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    Club Family Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 1 sofa bed and 1 king bed
    Enter dates to see prices
    Apartment 1 King
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Family Room 1 King
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room 1 King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    How do I get to Jen Penang Georgetown by Shangri-La?

    For those who wish to drive their own cars, JEN Penang Georgetown by Shangri-La has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

    Can business events be hosted at Jen Penang Georgetown by Shangri-La?

    On-site venues and convenient event services make JEN Penang Georgetown by Shangri-La an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 220 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    See map
    Explore the neighborhood

    What people love about Jen Penang Georgetown by Shangri-La

    • 10.0 Exceptional
      Cleanliness

      "Comfy, clean, great location and amazing staff!"

      Leah

      |

      July 12, 2020

    • 10.0 Exceptional
      Cleanliness

      "Clean and i enjoy my holiday here."

      NURUL

      |

      December 25, 2020

    • 10.0 Exceptional
      Breakfast

      "Comfortable and nice breakfast!"

      Zakaria

      |

      December 20, 2020

    Property ranking|Compared to 2,627 Penang properties
    See all rankings
    Room comfort score
    8.2/10
    Location score
    8.8/10
    Room size
    29 sqm.
    Service score
    8.3/10
    Better than
    96
    %
    of Penang properties
    Better than
    95
    %
    of Penang properties
    Bigger than
    93
    %
    of Penang properties
    Better than
    92
    %
    of Penang properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

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    Overall rating:
    8.5
    Excellent
    10,031 reviews
    Cleanliness
    8.4
    Facilities
    8.0
    Location
    8.8
    Read all reviews >
    What travelers say they love:
    Superb location if you would like to explore Georgetown.
    Chih from Malaysia
    Couple
    More about Jen Penang Georgetown by Shangri-La

    More about Jen Penang Georgetown by Shangri-La

    Jen Penang Georgetown by Shangri-La, located centrally in the heart of Penang’s vibrant and bustling George Town, close to the UNESCO World Heritage Site, as well as prime commercial, business, and shopping areas. The brand-new and redesigned rooms and suites feature distinct highlights of Penang blended with contemporary touches. The design features cater to business and leisure travellers alike. When you stay with Jen Penang Georgetown by Shangri-La, enjoy fuss-free simple pleasures - fast and free Wi-Fi, scheduled shuttle service to the beach, 24-hour gym, and much more.

    Each new room and suite, ranging from 28 square metres to 78 square metres, offers a view of historical George Town while showcasing one of Penang’s three heritage features on customised wallpaper – the trishaw, colourful Peranakan tiles, and traditional shop-house louvered shutters. Guests can enjoy thoughtful touches such as comfortable working area, universal sockets, USB charging outlets, and a walk-in shower or bath tub.

    Jen Penang Georgetown by Shangri-La is a 20-minute drive from Penang International Airport and within short walking distance to the main public transport terminal, shopping malls, local hawker centres, and alleys dotted with quirky street art. Guests can enjoy free daily scheduled shuttle service to Batu Ferringhi Beach and free access and usage of the swimming pool facilities at Golden Sands Resort by Shangri-La.

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    Most talked about facilities

    Housekeeping
    380 mentions
    Breakfast
    221 mentions
    Food & Dining
    168 mentions
    Swimming Pool
    122 mentions

    What they offer

    10.0 Exceptional

    "Good food, good bed, good facilities"

    YAP

    |

    October 19, 2020

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Cafe Jen
    Cuisine:International, Local, Malaysian
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Property announcements

    Show less

    Reviews of Jen Penang Georgetown by Shangri-La from real guests

    Overall rating
    8.5
    Excellent
    From 10031 reviews
    8.9Location
    8.5Cleanliness
    8.5Service
    Agoda Reviews (6670)Booking.com Reviews (3361)
    Rating via Booking.com8.9
    /
    10
    Excellent
    Cleanliness9.0
    Facilities8.7
    Location9.1
    Room comfort and quality9.1
    Service8.9
    Value for money8.6
    High score for Penang
    Rating
    9+ Exceptional (1445)
    8-9 Excellent (647)
    7-8 Very Good (760)
    6-7 Good (193)
    <6 Below Expectation (240)
    Time of the year
    Mar - May (8)
    Jun - Aug (0)
    Sep - Nov (0)
    Dec - Feb (22)
    Don't miss out!Users are booking a place in Penang every 7 minutes on Agoda.com
    All guests (3361)
    All languages
    Showing 3285 verified guest comments
    12345
    9.0
    Exceptional
    Syafiq
    Group

    Covid-19 assurance”

    The location very stratigcally near almost the place that you should visit
    Check in should be early as covid-19 measured
    Reviewed May 01, 2021

    See room deals

    9.0
    Exceptional
    Zhixin
    Business traveler

    Stayed during a business trip”

    The room was clean, spacious and the interior is gorgeous. Shower facilities are commendable as I only needed to wait mere moments for hot water. Overall I had a great night’s rest
    Secured WiFi would have been
    Reviewed April 29, 2021

    See room deals

    8.0
    Excellent
    Fee
    Couple

    Pleasant stay, will always return”

    Location and overall comfort. Just the toilet bit too cramped
    Toilet too small but ok.
    Reviewed April 23, 2021

    See room deals

    10.0
    Exceptional
    Khairul
    Business traveler

    Exceptional”

    Comfort room. Good staff.
    Reviewed April 18, 2021

    See room deals

    9.0
    Exceptional
    Chee
    Business traveler

    Superb”

    Great location and access to malls and great food right in the city centre. Bed was really big and comfy although bathroom is a little small. Overall was a great stay in Jen.
    Parking could be a problem if hotel is at full occupancy and there is no lift from basement parking to the hotel lobby. Highly suggest to drop off luggage at the lobby first if you are traveling with ...
    Reviewed April 18, 2021

    See room deals

    8.0
    Excellent
    Nur
    Business traveler

    Very good”

    Decorating
    Breakfast
    Reviewed April 16, 2021

    See room deals

    9.0
    Exceptional
    Maisarah
    Family with young children

    Superb”

    I like super awesome
    Reviewed April 16, 2021

    See room deals

    10.0
    Exceptional
    Siew
    Business traveler

    clean,comfort,relax room to stay”

    comfort and clean room
    no at this moment
    Reviewed April 15, 2021

    See room deals

    9.0
    Exceptional
    Wei
    Business traveler

    Superb”

    Service and location
    The bed is very hard.
    Reviewed April 14, 2021

    See room deals

    10.0
    Exceptional
    Aiezat
    Family with young children

    Great day away”

    The check in process was smooth, staff was friendly to my family, everything was better than expected and more
    Reviewed April 12, 2021

    See room deals

    8.0
    Excellent
    Anas
    Business traveler

    Very good”

    To me the hotel is just perfect for its value, and for my a normal business traveller&#39;s need. Hassle-free, fast, the room is has enough space, clean, no smell on the pillow. Cheapest room comes ...
    Nothing
    Reviewed April 12, 2021

    See room deals

    9.0
    Exceptional
    Nk
    Family with young children

    Superb”

    Clean and efficient check out in and out. I also love the amenities they provided.
    Reviewed April 11, 2021

    See room deals

    10.0
    Exceptional
    Rovina
    Business traveler

    Reliable in terms of quality ”

    Clean, location is great. Staff is friendly.
    Reviewed April 10, 2021

    See room deals

    10.0
    Exceptional
    Amirul
    Business traveler

    Exceptional”

    Clean &amp; comfortable room
    Reviewed April 09, 2021

    See room deals

    9.0
    Exceptional
    Teng
    Business traveler

    Superb”

    Good service with comfortable atmosphere
    Reviewed April 09, 2021

    See room deals

    8.0
    Excellent
    Haru
    Business traveler

    Good and clean hotel with...”

    They managed to improve the checkout procedure and it was all smooth this time. I hope this will continue.
    The lift service. Sometimes it is quite difficult to know which lift is coming as there is no sound indicator and one might miss it. Also, there were times I managed to notice the lift door opening ...
    Reviewed April 09, 2021

    See room deals

    8.0
    Excellent
    Saleh
    Family with young children

    Very good”

    Good
    Good
    Reviewed April 08, 2021

    See room deals

    9.0
    Exceptional
    Li
    Business traveler

    Sound proof of the room...”

    The room is clean and well-kept
    Sound proof of the room as I could hear the noise made by next door
    Reviewed April 07, 2021

    See room deals

    10.0
    Exceptional
    Anonymous
    Couple

    Exceptional”

    Good location. All staff were very professional, friendly and helpful. Room was very clean. Bed was very comfortable. Good value for money and a lovely comfortable stay
    Reviewed April 07, 2021

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    9.0
    Exceptional
    Koay
    Business traveler

    Always my best choice”

    Room is comfort as always. I am a frequent business&#39;s traveler, and I love to stay at this hotel due to the room comfort, spacious and facilities are all well managed.
    Nil
    Reviewed April 06, 2021

    See room deals

    12345
    This is a popular property. Don't miss out!

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