Hotel Jen Penang
Hotel Jen Penang
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"Nice cozy concept."

Soon B.

May 2, 2018

Deluxe King - Hallway/Corridor/Stairway Hotel Jen Penang
Deluxe King - Hallway/Corridor/Stairway
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Lobby Hotel Jen Penang
Lobby
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Lobby Hotel Jen Penang
Lobby
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Swimming pool [outdoor] Hotel Jen Penang
Swimming pool [outdoor]
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See map Hotel Jen Penang
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Excellent
Location
8.7
See all 41 photos Hotel Jen Penang
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What guests are saying:
Great location, clean and well maintained.
Natalia from Singapore
Family with young children
The location is perfect, impeccable service, cleanliness at top-notch, overall pretty awesome!
Karen from Singapore
Group
we had a nice stay at hotel Jen
Yan from China
Couple
walking distance to a lot place, hotel room is clean and cosy, department store just opposite the hotel .
LIONG from Singapore
Couple
It was in a good location, beside a mall and good food
Liying from Singapore
Couple
Hotel is very good. Room are big and beautiful decoration with a lot of lights make it bright. Very confirtable bed and big for the king size. Overall worth for the value of money that paid. I will sure come to Jen hotel again.
Sumathi from Singapore
Family with teens
Very comfortable room. Good location near malls and local food. Cheap bus rides nearby to tourist attractions. Very professional staff. Also made available place to relax, swim, change, etc if need to wait from time of check out to leaving hotel. Clean.
Lay from Singapore
Couple
Decent hotel. Was only there to attend a wedding for the night but liked my stay. Didn't really get to use any of the facilities though.
Avinaash from Malaysia
Solo traveler
2017

Hotel Jen Penang

Newly renovated
Excellent location
- Inside city center
- What's nearby?
Excellent
From 5096 reviewsSee what guests said
8.1
/
10
Excellent service
8.2
Recommended by 95% of guests
Value for money8.0
Distance to city center1 km
Location rating8.7
Nearest airportPenang International Airport (PEN)
Distance to airport14.2 km
  • 70 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Booked 12 times in the last 24 hours | 13 travelers are looking at this property right now
Club King Room
Club King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Club Family Room
Club Family Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Club Twin Room
Club Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Deluxe (Weekend Package)
Deluxe (Weekend Package)
...
  • Room size: 28 m²/301 ft²
  • City view
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Family King Room
Family King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Twin
Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Apartment
Apartment
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 super king bed
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Deluxe King
Deluxe King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Suite
Suite
...
  • Room size: 104 m²/1119 ft²
  • City view
Enter dates to see prices
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More about Hotel Jen Penang

More about Hotel Jen Penang

"Very nice place to stay.."

Reviewed April 7, 2018

tan from Malaysia

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Very lovely place."

Hui Y. from Singapore

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Group
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (5096)Booking.com Reviews (1489)
8.1
/
10
Cleanliness8.2
Facilities7.9
Location8.7
Room comfort and quality8.2
Service8.2
Value for money8.0
Provided by verified guests of Agoda
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Club King Room
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Showing 4055 verified guest comments
12345
10.0
Exceptional
Yong from Malaysia
Couple
Deluxe King
Stayed 3 nights in October 2018
Nice location and place”
5min walk to 3 shopping mall, walkable distance to some of the famous food and also the biscuit souvenir shop. From airport to hotel cost about RM 20-25 by grab.
Reviewed October 14, 2018
10.0
Exceptional
sutarno from Indonesia
Business traveler
Deluxe Twin
Stayed 2 nights in October 2018
Letaknya sangat strategis.. group dari Shangrila..”
Taxi standby.. walking distance to next mall ..
Reviewed October 12, 2018
10.0
Exceptional
Kwek from Singapore
Group
Deluxe King
Stayed 2 nights in October 2018
Exceptional”
All staff are friendly, helpful, pleasant. Big and clean rooms. Conveniently located. Will stay at Hotel Jen again.
Reviewed October 08, 2018
10.0
Exceptional
Esther from Singapore
Group
Deluxe Twin
Stayed 2 nights in April 2018
Great Stay”
Convenient location with great service
Reviewed October 08, 2018
9.2
Exceptional
Ng from Malaysia
Couple
Deluxe King
Stayed 1 night in October 2018
Thank you for the Anniversary Suprise!!”
Good Location. And thank you Hotel give us an surprise cake for our Anniversary. Helpful staff. Worth all of it.
Reviewed October 08, 2018
10.0
Exceptional
Ng from Malaysia
Family with teens
Family King Room
Stayed 1 night in October 2018
Awesome Experience!!”
It is good location for us. We can walk to Chowrasta market to enjoy all famous delicious food :) And we had fun at besides Komtar towel for The Gravityz.
Reviewed October 08, 2018
10.0
Exceptional
Vijay from Singapore
Couple
Deluxe Double Room
Stayed 1 night in April 2018
Awesome”
Beautiful hotel with awesome staffs. Superb location, right next to Komtar and the famous Penang Rd Chendol. Rooms were beautiful!
Reviewed October 03, 2018
10.0
Exceptional
Hsiu from Taiwan
Group
Family King Room
Stayed 1 night in September 2018
Exceptional”
Good location.
Reviewed October 01, 2018
8.8
Excellent
affandi from Malaysia
Family with teens
Deluxe Twin
Stayed 1 night in August 2018
Excellent”
Location is excellent
Reviewed October 01, 2018
10.0
Exceptional
Lim from Singapore
Couple
Stayed 2 nights in September 2018
Great Stay n location ”
Will be back again. One of the highly recommended hotel in George Town
Reviewed October 01, 2018
10.0
Exceptional
Siok from Singapore
Family with teens
Family King Room
Stayed 2 nights in September 2018
Good service good location and value for money ”
Location is in the heart of Georgetown, walking distance to Komtar, famous Penang road etc. Staffs were very friendly and helpful. Room is very clean and comfortable. Very value for money. Highly recommended.
Reviewed September 29, 2018
10.0
Exceptional
Janet from Malaysia
Family with teens
Family King Room
Stayed 2 nights in July 2018
Nice”
Nice and very satisfied with the hotel, in terms of almost everything. Location very good and nearby shopping complex too.
Reviewed September 25, 2018
10.0
Exceptional
Shiqi from Singapore
Group
Deluxe King
Stayed 2 nights in September 2018
Clean and Convenient Hotel”
Clean and good location Walking distance to nice eating places Next to Shopping Malls in Georgetown
Reviewed September 24, 2018
Dear Shiqi, Thank you for sharing your write-up with us. We are simply delighted to know that overall you've enjoyed your stay especially in our newly renovated room and hotel location. We are indeed strategically located in the heart of Georgetown which our guest can access many interesting places such as shopping malls, eateries, and UNESCO Heritage buildings. We hope you've had yet another amazing stay with us, and we can't wait for you to be back for your next one! Best regards, Ody Odayappan General Manager
Responded September 27, 2018
Hotel Jen Penang
9.6
Exceptional
Woon from Malaysia
Couple
Deluxe King
Stayed 1 night in September 2018
Everything is fine”
Only the checkout little bit slow to wait the queue, maybe can arrange more staff to help during the checkout time and check in time.
Reviewed September 24, 2018
7.2
Very good
Yen from Singapore
Family with young children
Family King Room
Stayed 3 nights in October 2017
Convenient location”
Convenient location, within walking distance to Komtar and shopping Malls and streets with food. New lane hawker stalls are pretty near too. Room is clean, hotel was going under renovations, hence reception counter was makeshift’s one and probably lesser counters so need to have a longer wait. Other than that, all was good.
Reviewed September 19, 2018
Dear Yen, Thank you for sharing your stay experience with us. It's great to know you have been benefited from the convenient hotel location which you has explored the next door malls and local eateries. We look forward to welcoming you back again in the near future. Best regards, Ody Odayappan General Manager
Responded September 27, 2018
Hotel Jen Penang
8.8
Excellent
TRYHARTO from Indonesia
Family with teens
Deluxe Twin
Stayed 2 nights in September 2018
Good Hotel”
This hotel placed at Old Town Penang, Near with government building and also many atraction
Reviewed September 19, 2018
Dear Tryharto, Thank you for the review. We are simply glad to know you had a great stay at Hotel Jen Penang and benefited from the hotel location. Being located in the middle of Georgetown, our guest can have an easy access to the city within walking distance to eateries, government building, malls, and tourist spots. We look forward to welcome you back again in the near future. Best regards, Ody Odayappan General Manager
Responded September 27, 2018
Hotel Jen Penang
6.4
Good
Lian from Singapore
Family with teens
Family King Room
Stayed 3 nights in May 2018
Tourist on vocation”
The room this time wasn't cleaned timely. We leave came back from breakfast at 11am and still not clean, then we go gym and return at 1.30pm, still not housekept. There's really no expedited effort from the staff. Was a little disappointed during my 2nd stay.
Reviewed September 18, 2018
Dear Lian, Thank you for taking time to share this constructive feedback and we are sorry to hear that the experience has fell short in your recent visit. Your specific comments on the shortfalls as highlighted have been well taken to ensure improvement for your future visit. We sincerely hope to have the opportunity of welcoming you back for the chance of earning back your trust in the brand and hotel. Best regards, Ody Odayappan General Manager
Responded September 27, 2018
Hotel Jen Penang
10.0
Exceptional
JULIA from Singapore
Couple
Club Family Room
Stayed 3 nights in September 2018
Exceptional”
very clean and convenient. hotel staff were so friendly and helpful. club lounge refreshments was good and we enjoyed our stay here!
Reviewed September 17, 2018
Dear Julia, Thank you for sharing your stay experience with us. We are glad to know you have enjoyed your stay at Hotel Jen Penang and met many expectations. Thank you for your kind words to our team members and its good to hear also you enjoyed the club lounge benefits. We look forward to having you back again in the near future. Best regards, Ody Odayappan General Manager
Responded September 27, 2018
Hotel Jen Penang
8.8
Excellent
Yoke-Fun from Singapore
Couple
Deluxe Twin
Stayed 3 nights in September 2018
Excellent”
Enjoyable stay. Only draw back is from the noise and vibration from the nearby “dome” attraction directly behind the hotel during the day time
Reviewed September 15, 2018
Dear Yoke-Fun, Thank you for the review. We are glad to know you had an enjoyable stay at Hotel Jen Penang. In regards to the noise from the Jurassic Research Center that located next to the hotel, we are sorry to hear about your unpleasant experience that you had during the stay which we truly apologise for the inconvenience caused. We look forward to welcome you back again in the near future. Best regards, Ody Odayappan General Manager
Responded September 27, 2018
Hotel Jen Penang
8.4
Excellent
elsye from Indonesia
Business traveler
Deluxe King
Stayed 2 nights in September 2018
Excellent”
There’re the several costs charged in hotel exclude of agoda’s price
Reviewed September 15, 2018
Dear Elsye, Thank you for the review. In regards to the several costs charged, We always try to ensure all of our guests are aware of any information which involving charging and taxes. We have placed a note on our website and also third-party booking sites of the Local government tax and Tourism tax by the Federal government which will be collected during check-in or check-out process by the hotel on behalf of the government. We hope to see you again on your next visit to Penang. Best regards, Ody Odayappan General Manager
Responded September 19, 2018
Hotel Jen Penang
12345
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