Good but full of crows at the pool”

Good service but infested with crows on the top level. Nothing much to see around the area, good for 1 day staycay to enjoy their amenities. Would return to experience their hello kitty room if theres another opportunity.

Super cute Hello Kitty Room”

Stay in Hello Kitty Themed Room. Room is super cute , Thank you for arrangement birthday decoration for my son. My son really happy with the delicious birthday cake. Location is great with beautiful view. Pool is awesome. Breakfast have many choice & taste good. Hotel near to restaurants / shops. Definitely will stay again.

Great room, great staff”

Room of good size and very clean and comfortable. Staff are super warm and friendly and very prompt response for room service (we ordered food to the room and requests for items ie. praying mat). We stayed only a night as we went to the Thomas town and Hello Kitty. Location wise: by the harbour with a good view and plenty of eateries nearby ie. old town white coffee, sushi and a mamak stall just to name a few. Other than this, not much else is around. AEON Bukit Indah, the nearest mall is 15 mins drive away.

great stay”

premier room was just nice for me n my 4 small children.. suitable for those who just wanna relax n stay in the hotel coz there’s not much activity that u can do there except bringing the kids to legoland..

Exceptional”

Good hotel & the rooms are spacious & clean.. the food of sky bar & breakfast very nice with all kinds of choices.. lastly thanks for chef hidayat for great cuisine & service for us.. i will definitely come again at this hotel.. tq

Very good”

Overall good hotel located very close to the children attraction of Hello Kitty Town. Natural choice if you are bringing your children to see thus attraction. Hotel is clean and quite spacious. Feedback: the bathroom layout is quite strange with partially open shower, and the hotel didnt provide room slippers. Maybe you could request for these.

Hotel is awesome, but have 2 minus”

First is no bell boy in this hotel that help us to bring our bags. The second is the shuttle bus, i booked the shuttle for our back to hotel at 5 pm, we wait from 4.30 until 5.30 but the bus didn’t come, so I decided to take local taxi. Hotel must fixed this problem. But overall this hotel is awesome!!!

Short getaway during the holidays”

Had stayed in this property few times before. a good place to chillax. The staff are friendly and helpful, this time the room is cleaner than my previous stay. Location wise it is about 30 mins drive to the city area where there is a lot of shopping, nearby the hotel there is a few restaurants and pubs. other than that there is nothing much nearby. Went to the gym, only 1 treadmill out of 3 is in working condition. otherwise everything is good. Breakfast spread was good, but more or less about the same everyday. only a few items are changed.

Stayed in Hello-Kitty themed room”

Its my 2nd time in the last 2 year stayed at this hotel. My daughter is very happy because got many Hello-Kitty souvenir and feeling like a dream can sleep in hello-kitty room. Many choices of food in the restaurant, but didn't have chance to use the pool. The hotel also provide a shuttle to Legoland. If you are boring with the food from hotel, there are plenty of restaurant around the hotel.

Very good”

We love our Premier Room, even though it is far from the main entrance, it is very accessible to the pool. Great service by the hotel staffs. Very helpful and accommodating. Will definately come again.

Weekend getaway”

Rooms were good value - the convertible couch and sofa bed was a neat touch on space saving. A family of 4 with young children could indulge comfortably. Check in timing of 3pm was a bit late considering check out is 11am. Surrounding infrastructure is unfortunately limited, very little to do other than to use Hotel Jen as a base for legoland to avoid the higher hotel prices. The seafood buffet is decent with a harbour view

Awesome! ”

We booked 2 rooms for two days. The premier rooms were big and spacious. Totally love it. The only thing, we didnt get the connecting room. Otherwise, it was excellent 😁

Nice room with big bath tub”

Thanks Sherryl for upgrading our room with Harbour view. She has such lovely smile and v courteous. We love the room with separate shower and big bath tub. Breakfast spread is good. Will definitely come back again

Nice and Quite........if there are no live bands outside....”

Overall love the stay at Puteri Jen. Just next door to Hello Kitty Land. There was a live band during our stay and music was playing loudly way past midnight. Could have been a nice and relaxing stay without the live band.

Great place ”

good breakfast spread. 200m to the theme park and habor restaurants. Good facilities like infinity pool and sky bar. Has minimart opposite hotel too. Overall good experience but the check out is bad. The staff is slow and I spend 15mins there cause she is confuse how much she need to refund my deposit. There’s a 10rm to be paid. Try to avoid coming during peak period else is really jam.....

Nice hotel”

I stayed here with my children for the hello kitty themed rooms. Overall it is a nice hotel and would stay here again, but do think it is a little overpriced if you cant find a discount scheme. Walking down to the harbour restaurants at night time was very peaceful.

5 star”

Great to stay at...very comfy beds, airy room, super duper clean but it could be improvise. You can check out the restaurant Mena cafe which is beside the hotel. Cheap food, love it! Location was lousy as there was typically nothing to do but enjoy the peace and quiet. You have to place S$200.00 deposit upon checking in. Will come back again....to relax

Peaceful place”

Room is small and quite expensive. Breakfast is just normal and normal menu. However, spa is excellent. But the lounge serve normal menu but the lounge is perfect for resting area and family to get together.

Great trip! ”

This is our 4th stay here and we will come back for sure! The service is really great, which is why we love the place. The staff are always smiling, ready to listen and quick to help. We always book the club harbour view room for the relaxing view and we love to start our mornings with breakfast in the club lounge because of the peace and quiet and the staff are always welcoming. Always a great stay with here (:

Awesome service ”

It was our first time at this Hotel Jen Puteri Harbour and we were very impressed with the service, room size and breakfast buffet spread. Worth the money. We stayed 2 days there and we were vey satisfied. Will definitely visits this hotel again. Recommended!