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JEN Singapore Tanglin by Shangri-La(SG Clean)

"the room is spacious and great interior design."

Arlene - February 15, 2020
Executive Suite JEN Singapore Tanglin by Shangri-La(SG Clean)
Lobby JEN Singapore Tanglin by Shangri-La(SG Clean)
Lobby JEN Singapore Tanglin by Shangri-La(SG Clean)
See all 65 photos

JEN Singapore Tanglin by Shangri-La(SG Clean)

Orchard Rd, Orchard, Singapore, Singapore, 249716 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Orchard Road
Ngee Ann Foot Reflexology 30 m
Singapore Tourist Bureau (STB) 40 m
Keepers: Singapore Designer Collective 40 m
Charles & Keith (Orchard) 80 m
Standard Chartered Marathon Singapore 80 m
313@Somerset 90 m
Forever 21 100 m
Cold Storage Specialty 110 m
Orchard Gateway 120 m
Nearby landmarks
Orchard Road
Singapore Botanic Gardens 1.36 km
Chinatown 2.36 km
National Orchid Garden 2.81 km
Singapore Flyer 3.11 km
Sands Skypark Observation Deck 3.16 km
Cloud Forest 3.68 km
Gardens By The Bay East 3.84 km
Night Safari 12.44 km
Singapore Zoo 12.47 km
7.9

Very good

Location rating score

Inside city center
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 140 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money7.6
Location rating7.9
Nearest airportSeletar Airport (XSP)
Distance to airport13.2 km

Rooms available at JEN Singapore Tanglin by Shangri-La(SG Clean)

Very good
Room comfort & quality
8.0
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 queen bed
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Superior Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
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Deluxe Double Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 double bed
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Club Double Room - Breakfast included
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed
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Deluxe Twin Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds
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Executive Suite 1 King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 double bed
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Club Room 1 King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Superior Room 1 King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Superior Room 2 Twins
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at JEN Singapore Tanglin by Shangri-La(SG Clean)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JEN Singapore Tanglin by Shangri-La(SG Clean)?

JEN Singapore Tanglin by Shangri-La(SG Clean) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 140 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at JEN Singapore Tanglin by Shangri-La(SG Clean) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, JEN Singapore Tanglin by Shangri-La(SG Clean) has a car park that's close to the hotel. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

What is the smoking policy at JEN Singapore Tanglin by Shangri-La(SG Clean)?

JEN Singapore Tanglin by Shangri-La(SG Clean) does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about JEN Singapore Tanglin by Shangri-La(SG Clean)

  • 10.0
    Exceptional
    Location

    "Great location, facilities and staff!"

    Susan

    |

    March 2, 2020

  • 8.4
    Excellent

    "The bed was comfortable I slept well."

    Arlene

    |

    February 15, 2020

  • 8.4
    Excellent

    "Our overall stay was memorable."

    Arlene

    |

    February 15, 2020

Property ranking|Compared to 866 Singapore properties
See all rankings
Room comfort score
8.0/10
Room size
29 sqm.
Cleanliness score
8.3/10
Couples review score
7.9/10
Better than
86
%
of Singapore properties
Bigger than
84
%
of Singapore properties
Better than
79
%
of Singapore properties
Better than
73
%
of Singapore properties
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Overall rating:
8.1
Excellent
5,339 reviews
Cleanliness
8.3
Facilities
7.9
Location
7.9
Read all reviews >
What travelers say they love:
Well appointed room and very good breakfast.
Michael from Malaysia
Couple
More about JEN Singapore Tanglin by Shangri-La(SG Clean)

More about JEN Singapore Tanglin by Shangri-La(SG Clean)

The refurbished JEN Singapore Tanglin by Shangri-La(SG Clean) now features bright, spacious rooms, suites, and a Club Lounge on the 17th floor that showcases a contemporary interior design complemented with a diverse array of dining options.

The completely revamped main lobby and reception area now provide guests with a chic, modern setting that includes the hotel’s all new all-day dining restaurant and Jen’s Kitchen- OnTo-Go Concept.

Conveniently located at the entrance to Orchard Road and a stone’s throw from the Botanical Gardens, JEN Singapore Tanglin by Shangri-La(SG Clean) is also connected to Tanglin Mall and is a five-minute walk to Camden Medical Centre. Create memories around the hotel, steps away from the greenery at Botanic Gardens and the quaint enclave of Tanglin.

This hotel features a large resort-like pool paired with an upbeat restaurant, all set among lush greenery. Experience something new in JEN Singapore Tanglin by Shangri-La(SG Clean).

Shangri-La Cares - Your Well-being In Our Care
The property's commitment is to create a comfortable and safe environment so guests can cherish the moments that truly matter. Learn more about JEN Singapore Tanglin by Shangri-La(SG Clean) health and safety by contacting the property.

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Most talked about facilities

Breakfast
214 mentions
Housekeeping
193 mentions
Food & Dining
101 mentions
Swimming Pool
101 mentions

What they offer

8.0
Very good

"Convenient to set meeting with clients"

Hooi

|

March 9, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Full English/Irish

Restaurants on site

J65
Cuisine:Asian, Chinese, European
Menu:Buffet, A-la-carte
Ah Hoi's Kitchen
Cuisine:Chinese, Cantonese
Menu:Buffet
Jen's Kitchen On Tthe Go
Cuisine:American, Asian
Menu:Buffet

Nearby restaurants

Asian cuisine
Asian cuisine
J65
40 m Asian, Chinese, International
Ah Hoi's Kitchen
60 m Asian, Chinese, Seafood
Yantra
90 m Asian, Indian
Chinese cuisine
Chinese cuisine
Kam Boat Chinese Cuisine
510 m Chinese
The Magic of Chongqing Hot Pot
520 m Chinese
Sergeant Hainanese Chicken Rice
1.0 km Chinese
Japanese cuisine
Japanese cuisine
Tenshin
170 m Japanese
Okonomiyaki House Iroha 168
650 m Japanese
Suju
1.4 km Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of JEN Singapore Tanglin by Shangri-La(SG Clean) from real guests

Overall rating
8.1
Excellent
From 5339 reviews
8.4Cleanliness
8.2Room comfort and quality
8.1Facilities
Agoda Reviews (3515)Booking.com Reviews (1824)
Rating via Agoda7.9
/
10
Cleanliness8.3
Facilities7.9
Location7.9
Room comfort and quality8.0
Service8.0
Value for money7.6
High score for Singapore
Rating
9+ Exceptional (460)
8-9 Excellent (625)
7-8 Very Good (838)
6-7 Good (420)
<6 Below Expectation (328)
Time of the year
Mar - May (494)
Jun - Aug (807)
Sep - Nov (517)
Dec - Feb (853)
All guests (3515)
All languages

Show reviews that mention 

Showing 2671 verified guest comments
12345
9.7
Exceptional
David from United States
Solo traveler
Stayed 3 nights in October 2015

An Awesome Stay!”

Great room, friendly staff, ideal location

I very much enjoyed my stay at the Hotel Jen Tanglin Singapore. It is a well-appointed hotel located very close to both a smaller mall (Tanglin Mall) and Singapore’s shopping street, Orchard Road. The room was very clean, quiet, ample in size, and comfortable in all ways. The bedding was remarkable and I slept extremely well. I did not utilize some hotel facilities, like the pool or fitness center, so I cannot speak to them. But, the second floor bar was a nice respite after a long day out at an off-site conference. The hotel has some construction going on in the lobby area, but it had no real impact on the stay. Lastly, the reception staff was friendly and efficient. I loved the fast check in and check out! When in Singapore, the Hotel Jen Tanglin Singapore will be my first choice!

Reviewed October 24, 2015
10.0
Exceptional
David from United Kingdom
Business traveler
Stayed 3 nights in December 2009

Traders Hotel Singapore”

See below
The only issue I had was with the occasional breakfast. Somtimes the hotel is full of family groups. That's fine, but what it means is the hotel dining room has problems coping with the queues. Nevertheless, the staff are polite and do their best to accomodate. I suggest if it is a peak tourist seson you go down early or late for breakfast.

I travel the world all the time. I just returned from an around the world trip taking in New York, LA, Melbourne and Singapore. I usually stay at 5 star hotels but in Singapore I stay at the Traders. Let me tell you why: I have been to Singapore around 40 times. I've stayed at most of the 5 star hotels - they are great. However, the Traders matches them but at a significantly lower price. There is nothing about my recent stay that I could fault. The staff is well trained, polite and very friendly. From reception to the housekeeping staff (a wonderful group of people), to the restaurants and security. This is a world class 5 star equivalent but at a terrific price. The hotel understands businessmen. The pool area is great and adjacent to a very nice restaurant which I used for the first time and enjoyed the food immensely. Above I refer to a problem at breakfast. This is how good the hotel management is - the General Manager came out immediately and supervised with the head of his security. It was terrific to see such professionalism. The rooms are not large, but sufficient. The hotel is next to the Tanglin Mall. Good shopping. The best part is that it has a great food hall in the basement - supermarket, chemists, lots of food choice for families. I highly commend this hotel to you. It is part of the Shangri-La group.

Reviewed January 04, 2010
8.8
Excellent
Young from South Korea
Business traveler
Superior Double Room
Stayed 1 night in February 2020

Nice business hotel”

It's a nice business hotel, and since it's operated by Shangri-la (I think?) it was a fairly easy decision to stay at this hotel, over dozens of typically more expensive hotels in SG. Pros - Tanglin mall, although it's not the fanciest of all, is right around the corner and I happened to have to go to a clinic during my stay & I was so, so glad a clinic was in the mall. Along with deli, a few interesting interior shops, Scoops where you can buy condiments, cereals and what not, and even Paul, Starbucks and Nandos, hah Cons - Not much to be called a lobby, and there's construction work around the back of the hotel (although, well, if you aren't running loops around the hotel building, it shouldn't be much of a detractor). Lobby floor restrooms were a bit shabby. Overall a good choice. Never used MRT so can't comment on accessibility.

Reviewed February 20, 2020

Dear Young, thank you for the review. We are delighted that you enjoyed the stay experience. We are inde4ed a part of the Shangri-La hotels and resorts. The happy comments as well as the pros, as you described, have been well taken and appreciated. Looking forward to welcoming you back. Best regards, Vathsala Subramaniam, General Manager

Responded March 13, 2020
JEN Singapore Tanglin by Shangri-La(SG Clean)
9.3
Exceptional
Betty from United States
Solo traveler
Stayed 6 nights in December 2012

Great location, great amenities, great service”

Nice gym, Use of gym showers and amenities even after checkout, great location, great service

The room was smaller than it looked in the picture, but nevertheless getting a hotel on Orchard Road during the Winter holidays is challenging enough and I even booked it in Mid-July. Traders Hotel is under the Shangri-La family and as usual, experienced only the most exemplary service during my stay there. It was located off of Orchard Road, which is easily one of the most busiest commercial shopping streets in Singapore. Great location without the commotion. Even when crowds were loud on Orchard Road during Christmas Eve and day, I could still take a quiet nap in my hotel room. Also, the buffet/ cafe where breakfast and high tea was served daily was always busy. I'll be sure to check it out next time I'm there.

Reviewed January 15, 2013
9.3
Exceptional
Cherry from China
Family with young children
Stayed 2 nights in November 2015

Superb location and value for money!”

Food, Location and Value for money

My mum and I stayed in Hotel Jen Tanglin for 2 nights with my 2 kids. It was enjoyable. We were offered to upgrade our stay to Club Lounge at a discounted price due to hotel renovation. Then we got to check in as early as 6am and check out as late as 2pm. On top of that, we had access to coffee, tea and soft drinks 24 hours. We enjoyed our breakfast and dinner at the Club Lounge (included in the upgraded package) in a private setting on 17th floor. Food was limited but good quality! Would be nice to include some other food such as pasta and rice (usual kids favorite). Overall, it was value for money. Location is superb as it's 5 min walk to Orchard Road where the great shopping is. The room is rather small and no bathtub. But the shower is spacious. Will highly recommend travelers who enjoyed the convenience staying in town, good food and not wanting to spend too much on the rooms.

Reviewed December 02, 2015
9.6
Exceptional
Lynnette from Singapore
Family with young children
Stayed 2 nights in October 2017

Trendy, chic and comfortable stay!”

We booked the executive suite at Hotel Jen Tanglin and were pleasantly surprised by how spacious the suite is. The place is clean and furniture is very trendy. There is also ample amenities for a family with young children. Very baby-friendly as they do provide baby bath tub, baby hair chair and baby cot unpin request. Service was excellent during our 3D2N stay at Hotel Jen Tanglin. I would definitely come back again for another staycation!

Reviewed October 31, 2017

Dear Lynnette, thank you for your wonderful review and giving us a high score! We are so pleased to know that the stay had been enjoyable for you and your young family. We have noted as well your specific comments on us being baby-friendly. It's certainly a joy to know that you will return to stay with us again. Looking forward to welcoming you back in the near future. Best regards, Vathsala Subramaniam, General Manager

Responded November 01, 2017
JEN Singapore Tanglin by Shangri-La(SG Clean)
8.8
Excellent
Benjamin from United States
Family with young children
Superior Double Room
Stayed 1 night in May 2017

Great location and Excellent Suite”

We stayed for two days in a small suite -- room with a living area. The place is wonderfully located but not in directly in the midst of Orchard Road near the infamous red light district of Orchard Towers. That's why we like the place a lot. The staff was helpful and provided us with an upgrade as we had booked two separate reservations for consecutive night stay. They were really helpful. Upside -- spacious rooms, firm beds, good hotel amenities. Suite has fridge and an option for 30 Singapore dollar laundry charge per bag as long as you can stuff as much into that one bag and don't mind waiting for the clothes to come back by 12 noon the next day. Connected to Tanglin Mall which as a very decent food court. Also right next to Camden Medical Center. Downsides - not much except freezing cold lobby and location if you want to be very close to the activity of Orchard Rd.

Reviewed May 30, 2017
9.2
Exceptional
Jennifer from Australia
Couple
Stayed 5 nights in September 2017

We had the Club Lounge deal. Free 24 hr food available and happy hour. Love every min of our stay.”

For a 4 star hotel this hotel out shines our 5 star Hotels here. Health Club, Pool, Restaurants and Spa is excellent. The staff went out of their way to make our stay fantastic. The hotel is connected to Tanglin Shopping Mall with good cafe, supermarket, food hall and retailers. A short walk to Orchard MRT or if you don't want to walk, a free shuttle bus will take you there. Hotel Jen will be the place to stay every time we are in Singapore.

Reviewed September 26, 2017

Dear Jennifer, thank you for the great review. We appreciate your wonderful description of us. We're so glad that you have enjoyed the club lounge experience and that we met expectation in all aspects of your stay. Looking forward to welcoming you back soon. Best regards, Vathsala Subramaniam, General Manager. .

Responded September 28, 2017
JEN Singapore Tanglin by Shangri-La(SG Clean)
9.2
Exceptional
DJONO from Indonesia
Couple
Stayed 1 night in July 2017

easiness and cleanliness”

it is very convenience & comfortable staying in Jen Tanglin Singapore for us, as my wife need a routine annual check-up at Gleneagle hospital near by. it is a walking distance. normally I used to stay (1992 - 2003) at the traders or ... this Jen Tanglin by the company I worked before.

Reviewed July 24, 2017
10.0
Exceptional
JIT from Malaysia
Couple
Stayed 4 nights in December 2011

Great hotel that value for money”

Free Wifi and have self laundry service

Although this is a 4 stars hotel but definitely have a 5 stars value in it. The room is lovely and the bed was good. They provide a free Wifi service which is one of the main reasons that I choose Traders Hotel in the first place. The signal is very good and the speed is very fast as well, definitely a good news for guy like myself whom use internet a lot. Their house keeping crews were very friendly and helpful even help us to decorated our room with our own Christmas gift that my girl friend brought over. Although there no comfortable walking distance to the nearest MRT station specially during raining season but they do provide free shutter bus to the nearest MRT station i.e Orchard Station. Again it's around SG$7 - SG$10 for taxi fee to most of the places in Singapore from the hotel.

Reviewed January 05, 2012
9.2
Exceptional
Benjamin from United States
Family with young children
Superior Twin Room
Stayed 1 night in May 2017

Great location and service”

a very nice hotel located close enough to Orchard Road but far enough away from the red light district. It's right next to Camden Medical Center so if you are there for medical procedures, it's a great hotel. Also, it's attached to Tanglin Mall which has a pretty good food court. Nice big pool. We really liked our stay at the Hotel Jen Tanglin. Recommend it thoroughly.

Reviewed November 28, 2017

Dear Benjamin, thank you for your review and giving us a high score! We're so glad that you enjoyed the stay.Certainly, we are in a nice location, and how nice that you got a chance to experience our popular pool too. We're looking forward to seeing you again and to welcome you back soon. Best regards, Vathsala Subramaniam, General Manager

Responded November 29, 2017
JEN Singapore Tanglin by Shangri-La(SG Clean)
9.6
Exceptional
Pamela from Australia
Solo traveler
Club Double Room - Breakfast included
Stayed 3 nights in May 2019

Solo holiday and business”

My third stay at Hotel Jen Tanglin, also stayed there with friends a couple of years ago. The staff are extremely friendly and helpful. Rooms are spotless, bright and modern, beds are very comfortable, breakfast buffet is excellent. Service in club lounge is exceptional. Shuttle bus to Orchard Road on regular basis and beautiful pool set in quiet gardens with good quality shopping mall next to hotel.

Reviewed May 12, 2019

Dear Pamela, thank you for the review. We are so pleased to know that we met expectation in all aspects of our service and facilities, and that you had a great stay. Your nice description of us is so much appreciated. Looking forward to welcoming you back. Best regards, Vathsala Subramaniam, General Manager

Responded May 16, 2019
JEN Singapore Tanglin by Shangri-La(SG Clean)
8.8
Excellent
Gracias from Indonesia
Business traveler
Stayed 3 nights in June 2017

Excellent”

Obviously the hotel is pretty outdated even with the recent renovation they had. I stayed in this hotel twice given its walking location to my Singapore office. Rooms were small-- I mean really small. What I like from Jen Tanglin is the friendliness of the staff and of course their extensive breakfast and Sunday brunch buffet!!!!!

Reviewed January 01, 2018

Dear Gracias, thank you for leaving a review. We appreciate the nice comments for our staff and are glad that you enjoyed our extensive breakfast and Sunday brunch. On your other comments, we do apologise for any inconvenience caused. Looking forward to welcoming you back in the near future. Best regards, Vathsala Subramaniam, General Manager

Responded January 05, 2018
JEN Singapore Tanglin by Shangri-La(SG Clean)
9.0
Exceptional
Christine from United States
Solo traveler
Stayed 2 nights in October 2010

Loved It, Will Be Back...”

Location, staff, amenities, food ... everything!

This beautiful hotel is literally connected to the Tanglin Mall - which provides a very good food court, supermarket and drustore/pharmacy in addition to many specialty shops, and is open until 10 PM. Orchard Road is also a short walk away - I didn't use the complimentary shuttle bus, but it's there for those who need it. Hotel is clean and comfortable, everything was in tip-top condition and perfect working order, fast free in-room internet, check in/out very swift and efficient. I got an amazing promotional rate on Agoda for a weekend stay at this hotel, and absolutely did not feel I recieved lesser service or accomodations because of the discount - everything was as good as I'd expected from the great reviews I've read for Traders, and the staff was truly gracious and accomodating. If deep weekend discounts are Traders' plan for luring in new loyal customers - I must stay it works. I'd stay here again in a minute, even if I have to pay the market rate next time.

Reviewed March 13, 2011
9.6
Exceptional
Mairead from United Kingdom
Couple
Superior Double Room
Stayed 7 nights in January 2018

Convenient and stylish hotel ”

It is the first time we have stayed in the hotel Jen. It is very convenient for us as our son and his family live nearby. It is great for the botanical gardens and a shortish walk to Orchard Road. The room is very clean and has up to date decor and lighting. The other thing we were delighted with was the Handy phone. You could make international calls free of charge and use the phone to find out about the city. We are in Australia for 3 weeks and returning to Singapore for a further week in the Hotel Jen.

Reviewed February 08, 2018

Dear Mairead, thank you for the review and giving us a high score. We're delighted to read that this was your first time staying with us and that you enjoyed yourselves. We're happy that you like many aspects of the stay experience, and in particular, your highlight on our handyphone has been well noted. Thank you for the nice words. We're looking forward to seeing you again on your return visit. Best regards, Vathsala Subramaniam, General Manager

Responded February 27, 2018
JEN Singapore Tanglin by Shangri-La(SG Clean)
9.0
Exceptional
Kiam from Malaysia
Family with teens
Stayed 3 nights in August 2009

My 1st choice Hotel along Orchard Road”

excellent location and away from the hustle and and noise of Orchard Rd, and yet within the prime shopping strip.
the bathroom/toilet space was a little too compact

I love the central location at the top of Orchard Road, and its close enough to the shopping strip of Orchard Road. The food court at Tanglin Mall offers a variety of local fare which offers tourists a pleasant introduction to local food at very affordable prices. There are plenty of greens and trees in the vicinity and offers a tropical feel to guests. Although Singapore is a dense city, the hustle and bustle of Orchard Road seem to bypass the hotel.

Reviewed August 29, 2009
10.0
Exceptional
Diana from Philippines
Couple
Superior Double Room
Stayed 1 night in February 2019

Great place to stay at Singapore”

The room was clean and very spacious. I loved the interior of the room and the furnishings. They allowed us early check in and even offered to keep our bags after check out too. the place is connevted to tanglin mall and near bus stops and the British council. we walked to and from Hotel Jen to Orchard road so this is definitely a great place to stay at

Reviewed February 09, 2019

Dear Diana, thank you for the review and giving us full marks for your stay satisfaction. We are so glad to know that you enjoyed yourself, and to have met expectation in the aspects of our location, facilities and service. Looking forward to seeing you again and to welcome you back. Best regards, Vathsala Subramaniam, General Manager

Responded February 14, 2019
JEN Singapore Tanglin by Shangri-La(SG Clean)
10.0
Exceptional
Geraldine from Philippines
Couple
Stayed 1 night in April 2015

Pleasant and accomodating staff”

The staff were very nice and accomodating. Ms. Gemmicah and Ms. Kathleen had been very helpful during our stay. 2. The pillows they were too soft that it lulls you to sleep.

We stayed overnight at Hotel Jen and it was hassle free from check-in to check-out. We were greeted by Ms. Gem and she made sure that everything was already ready upon our arrival. Clean rooms and nice selection of food in their restaurant located in the lobby. There is also a mall located at the back of the hotel for shopping and leisure. It is also accessible to Orchard station and changi airport by using their public transportation. The duty manager in the afternoon, Ms. Kathleen, also made sure that our stay would be pleasurable as possible by welcoming our queries and requests. I also particularly like their uniform that comes with a badge as their name tags, it gives them like a sheriff look with an approachable feel , very modern and trendy.

Reviewed April 05, 2015
10.0
Exceptional
Lee from Singapore
Business traveler
Stayed 1 night in December 2014

A well-known Orchard road landmark”

Luxurious rooms, affordable rates, perfect city central location

Previously known as the Travelers Hotel, this hotel is tailor-made for the needs of all types of travellers, be it business, leisure or family. Check in was fast and hassle free and the rooms are among the best you can find in Singapore when it comes to space, furnishings and cleanliness. However it is the night life that is of great interest to all as it is beside the many shopping centres at Tanglin Road and Orchard Road with all sorts of dining, clubbing, shopping and leisure activities for travellers from all walks of life. Truly a great place to stay!!!

Reviewed June 26, 2015
9.0
Exceptional
Leong from Hong Kong
Solo traveler
Stayed 4 nights in August 2009

Very nice economy version of Shangri-la”

Attentive service. Very comfy bed and excellent pool. Reasonable price.
Location. Standoffish from Orchard Rd.

Traders Singaore is an excellent scaled down version of Shangri-la. It's got Shangri-la class staff, service, and near Shangri-la class room and hotel facilities. The pool and the bed esp are excellent. The only trade off is the size of the room which is considerably smaller than a full Shangri-la class one. The price of course reflects all this and I consider it very good value for money.

Reviewed August 28, 2009
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