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Hotel Jen Tanglin Singapore by Shangri-la

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Very good7.8
Based on 2643 reviews
92% would recommend to a friend
Hotel Jen Tanglin Singapore by Shangri-la
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7.9 Very good location
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7.9Location
  • 900 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Superior Room
...
  • City view
  • 25 m²
  • 1 king bed
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Superior Twin
...
  • City view
  • 25 m²
  • 2 single beds
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Club Room
...
  • City view
  • 25 m²
  • 1 king bed
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Deluxe Room
...
  • City view
  • 25 m²
  • 1 king bed
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Deluxe Twin
...
  • City view
  • 25 m²
  • 2 single beds
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Executive Suite
...
  • Pool view
  • 50 m²
  • 1 king bed and 1 sofa bed
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Guestroom
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    Guestroom
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      Executive Suite
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        Guestroom
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          Have a question for Hotel Jen Tanglin Singapore by Shangri-la?

          Nearest essentials

          Airports
          • 13 kilometers to
          • Seletar Airport (XSP)
          • 19 kilometers to
          • Changi International Airport (SIN)
          Public transportation
          • 900 meters to
          • Orchard MRT Station
          • 1.7 kilometers to
          • Stevens MRT Station
          Hospital or clinic
          • 100 meters to
          • Camden Medical Centre
          Pharmacy
          • 50 meters to
          • Watsons
          Convenience store
          • 200 meters to
          • Cheers
          Cash withdrawal
          • 60 meters to
          • ATM

          More about

          An overview

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          What they offer

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          Verified guest reviews

          Agoda Reviews (2643)
          Booking.com Reviews (680)

          5.5

          Filter by guest type:
          Very good
          • Cleanliness 8.1
          • Facilities 8.1
          • Location 7.9
          • Room comfort and quality 8.0
          • Service 7.8
          • Value for money 7.4
          Very good
          • Cleanliness 7.9
          • Facilities 7.9
          • Location 7.9
          • Room comfort and quality 7.8
          • Service 7.7
          • Value for money 7.3
          Very good
          • Cleanliness 8.1
          • Facilities 8.3
          • Location 7.8
          • Room comfort and quality 7.9
          • Service 7.8
          • Value for money 7.3
          Very good
          • Cleanliness 8.3
          • Facilities 8.0
          • Location 7.9
          • Room comfort and quality 8.1
          • Service 8.1
          • Value for money 7.5
          Very good
          • Cleanliness 8.2
          • Facilities 8.0
          • Location 7.9
          • Room comfort and quality 8.0
          • Service 7.9
          • Value for money 7.7
          Very good
          • Cleanliness 8.2
          • Facilities 8.4
          • Location 7.7
          • Room comfort and quality 8.1
          • Service 8.0
          • Value for money 7.4
          Very good
          • Cleanliness 8.2
          • Facilities 8.3
          • Location 8.0
          • Room comfort and quality 8.2
          • Service 8.0
          • Value for money 7.5
          Provided by verified guests of Agoda
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          • Deluxe Room
          • Deluxe Twin
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          Showing 2434 verified guest comments
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          10.0
          Jenny from New Zealand
          Group
          Superior Twin
          Stayed 5 nights in August 2017
          Fantastic hotel!!”
          Excellent hotel. Plenty nearby on offer. Great mall which is part of the hotel and provides all you need. The restaurant Ah Hoi's Kitchen at poolside has super nice food, a lot of locals seem to eat there. Easy walk to Orchard or grab a cab. Zoo bus stops by for pickups, $16 + $33 entry fee. Hotel is really clean, love the quirk decor. Didn't eat in the restaurant, seems to have mixed reviews but it's always busy.
          Reviewed September 04, 2017
          Dear Jenny, thank you for the review and your full score for us! We're delighted that you love our quirky design and rating us as an excellent hotel.Your kind description of us in terms as dining experience, cleanliness as well as convenient location is so much appreciated. The mall next door does not belong to us but we're delighted that it adds to your happy stay experience. Looking forward to welcoming you back for yet another enjoyable stay. With best regards, Vathsala Subramaniam, General Manager
          Responded September 06, 2017
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          8.0
          Chua from Singapore
          Couple
          Superior Room
          Stayed 2 nights in September 2017
          Lovely stay for a weekend staycation. ”
          Service was good and Room was clean. Happy with the amenities as well. Seafood buffet was worth the $$$ as well.
          Reviewed September 04, 2017
          Dear Chua, thank you for the review. We are so pleased that you have enjoyed your staycation with us. Your kind comments for our room, amenities and service are so much appreciated. We're glad as well that you got to experience our popular seafood buffet. We hope to see you again and to welcome you for yet another great stay in the near future. With best regards, Vathsala Subramaniam, General Manager
          Responded September 06, 2017
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          8.8
          Anthon from Indonesia
          Family with young children
          Superior Twin
          Stayed 4 nights in July 2017
          Great service”
          This were the 2nd time we stayed here. Good location, not far from orchard, even we used to walk around 10 minutes from orchard station to hotel. The best part is when the free shuttle to orchard were full, the concierge call premium taxi for us as complimentary. Free Handy handphone that you can bring along as you stay here. Great and off course Recommended
          Reviewed August 29, 2017
          Dear Anthon, thank you for your review. We are pleased that you enjoyed your stay experience. We are indeed in a good location, with easy access to downtown Orchard Road. Our handyphone is useful too, especially for modern travellers such as yourselves. Looking forward to welcoming you back soon. With best regards, Vathsala Subramaniam, General Manager
          Responded August 30, 2017
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          9.2
          Yen from Singapore
          Couple
          Club Room
          Stayed 1 night in June 2017
          Great Staycation”
          Chose the club room which was excellent with club lounge access where there are plenty to drink and snacks. Staff was friendly from check in to check out. Location was okay, hotel buffet was good
          Reviewed August 28, 2017
          Dear Yen, thank you for the review. We're so pleased that you got to experience a stay on our club floor, having exclusive access to the club lounge. The benefits are wonderful and thank you for the kind comments for our front desk staff and our buffet quality. We're looking forward to welcoming you back in the near future. With best regards, Vathsala Subramaniam, General Manager
          Responded August 29, 2017
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          9.2
          Long from Hong Kong
          Solo traveler
          Superior Room
          Stayed 1 night in August 2017
          Exceptional”
          great location with reasonable price
          Reviewed August 25, 2017
          Dear Long, thank you for the short-and-sweet review for us. We're glad that you like our location and are agreeable with our value-for-money pricing. Trusting that overall, it was a great stay, we're looking forward to welcoming you back. With best regards, Vathsala Subramaniam, General Manager
          Responded August 28, 2017
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          3.6
          Robert from United States
          Couple
          Deluxe Twin
          Stayed 6 nights in August 2017
          Acceptable”
          We had stayed for 6 days. Very bad service at first few days. The room is very small especially the bath room. I will not go back to this hotel and will not recommend this hotel to anyone.
          Reviewed August 22, 2017
          Dear Robert, we thank you for the review but are sorry to read that your recent stay was less than enjoyable. Kindly send us a private message with your contact email address so we can better understand the service shortfalls that you had experienced during the first few days of your stay. This will help us improve in those areas of concern. Your feedback is important to us and we thank you for letting us know. With best regards, Vathsala Subramaniam, General Manager
          Responded August 30, 2017
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          8.8
          Arnaud from France
          Business traveler
          Executive Suite
          Stayed 3 nights in August 2017
          Good room and location”
          Great place for business and leisure. Great location and their Suite was perfect for business meetings
          Reviewed August 21, 2017
          Dear Arnaud, thank you for the review. We appreciate the kind comment on our location and we're so glad that you found our suite to be suitable to do your meetings. With best regards, Vathsala Subramaniam, General Manager
          Responded August 23, 2017
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          9.6
          JEON from Singapore
          Family with teens
          Executive Suite
          Stayed 1 night in August 2017
          good”
          reasonalbe price with high quality hotel in sg
          Reviewed August 21, 2017
          Hi JEON, I would like to say thank you for the kind review and we hope to have you again in the near future! - Jen
          Responded August 21, 2017
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          10.0
          Chun from Singapore
          Couple
          Superior Room
          Stayed 1 night in August 2017
          Clean and convenient ”
          Although hotel is located slightly farther from town area, however they have shuttle place to town. They have different shuttle schedule on weekdays and weekends which could save alot of transport fee for tourist visiting other area of Singapore. the hotel is clean and staff is quick to response. Chinese Restaurant is hotel is affordable and facilities is clean and good. Tanglin Mall is nearby if there is a need for grocery shopping
          Reviewed August 20, 2017
          Dear Chun, thank you for sharing your review and giving us a full score! We're so glad that you found the shuttle service to town to be useful. We have also noted your other comments on our Ah Hoi's Kitchen restaurant as well as for our staff which we much appreciate. Overall, we're so glad that it was a great stay and we're looking forward to welcoming you back soon. With best regards, Vathsala Subramaniam, General Manager.
          Responded August 23, 2017
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          4.4
          Chan from Singapore
          Couple
          Superior Room
          Stayed 1 night in August 2017
          Disappointed”
          It was so gross . An underwear was found on the floor upon our arrival back to hotel. We were here to try the crab feast n was tild it ran out of stock?? Really disappointed.
          Reviewed August 14, 2017
          Dear Disappointed, we appreciate your review and are sorry for your experience with us. The cleanliness shortfall is definitely not our norm and I sincerely regret for the carelessness on our side. On the matter of crab running out, we are usually well-stocked and was really disappointed you were advised otherwise. I sincerely hope you will give us another chance to serve you. Sincere regards, Vathsala Subramaniam, General Manager.
          Responded August 30, 2017
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          Hotel Jen Tanglin Singapore by Shangri-la
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