Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore
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"Hotel rooms are contemporary and fun in design."

LIESA

|

May 2, 2018

Deluxe Room - Bed Hotel Jen Tanglin Singapore
Deluxe Room - Bed
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Lobby Hotel Jen Tanglin Singapore
Lobby
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Interior view Hotel Jen Tanglin Singapore
Interior view
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Interior view Hotel Jen Tanglin Singapore
Interior view
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Very good
Location
7.9
See all 50 photos Hotel Jen Tanglin Singapore
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Hotel Jen Tanglin Singapore

Very good location
- Inside city center
- What's nearby?
Very good
From 3178 reviewsSee what guests said
7.9
/
10
Excellent cleanliness
8.2
Recommended by 91% of guests
Value for money7.6
Location rating7.9
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport19.4 km
  • 910 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.0
Very good
Room comfort & quality
Superior Room
Superior Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Club  Room
Club Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 1 king bed and 1 sofa bed
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Superior Twin
Superior Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Deluxe Room
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Mystery Room
Mystery Room
...
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    Run of House Room
    Run of House Room
    ...
    • Shower
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    Double room King bed - De Luxe
    Double room King bed - De Luxe
    ...
    • Shower
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    Twin room - De Luxe
    Twin room - De Luxe
    ...
    • Shower
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    Have a question for Hotel Jen Tanglin Singapore?

    What people love about the property

    • "Very nice environment and very friendly and helpful staff!"

      Howard

      |

      March 8, 2018

    • "Great value of money, nice location"

      Noviyanti

      |

      March 7, 2018

    • "Great Staff & Great environment"

      Yap

      |

      February 27, 2018

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    More about Hotel Jen Tanglin Singapore

    More about Hotel Jen Tanglin Singapore

    "Cosy and clean rooms."

    Joshua

    |

    April 5, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Dan Ryan's Chicago Grill
    170 m American, Bar, Pub
    Manhattan Bar
    190 m American, Bar, Pub
    Feedlot Steakhouse Bar & Grill
    240 m American, Steakhouse
    Asian cuisine
    Asian cuisine
    J65
    40 m Asian, Chinese, International
    Ah Hoi's Kitchen
    60 m Asian, Chinese, Seafood
    Yantra
    90 m Asian, Indian
    Chinese cuisine
    Chinese cuisine
    Kam Boat Chinese Cuisine
    510 m Chinese
    The Magic of Chongqing Hot Pot
    520 m Chinese
    Sergeant Hainanese Chicken Rice
    1.0 km Chinese

    What they offer

    "Very friendly staff and helpful."

    Lay C.

    |

    April 5, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (3178)Booking.com Reviews (1109)
    7.9
    /
    10
    Cleanliness8.2
    Facilities8.1
    Location7.9
    Room comfort and quality8.0
    Service7.9
    Value for money7.6
    Provided by verified guests of Agoda
    All languages
    All guests (3178)
    All room types
    Showing 2590 verified guest comments
    12345
    8.0
    Excellent
    nurfarahhin from Singapore
    Solo traveler
    Superior Room
    Stayed 1 night in July 2018
    Second time here”
    The breakfast buffet spread is one of the best i have had! Even tho its a bit ex, the warmness from the staff and cosiness of the room is worth the price. Will definitely come here to stay again.
    Reviewed November 06, 2018
    Dear nurfarahhin, thank you for the review. We are so pleased that you have returned to stay with us again. We very much appreciate your nice words, especially your highlight on our buffet breakfast being one of the best. Thank you for your intention to stay with us again. Looking forward to welcoming you back. Best regards, Vathsala Subramaniam, General Manager
    Responded November 09, 2018
    Hotel Jen Tanglin Singapore
    8.0
    Excellent
    Ali from Brunei Darussalam
    Solo traveler
    Superior Room
    Stayed 1 night in October 2018
    Clean, Quiet, Comfortable”
    Very nice clean and quiet surrounding . Shuttle bus provided.
    Reviewed November 01, 2018
    Dear Ali, thank you for the review, sharing your experience. We are so pleased that you enjoyed the stay. Your highlight of our clean and quiet surrounding is so much appreciated. Looking forward to welcoming you back. Best regards, Vathsala Subramaniam, General Manager
    Responded November 09, 2018
    Hotel Jen Tanglin Singapore
    8.0
    Excellent
    Cheng from Singapore
    Group
    Superior Twin
    Stayed 1 night in July 2018
    Exception”
    exceptional
    Reviewed October 10, 2018
    Dear Cheng, thank you for the review. We are so pleased that you enjoyed yourself and have described the stay as exceptional. Looking forward to welcoming you back soon. Best regards, Vathsala Subramaniam, General Manager
    Responded October 25, 2018
    Hotel Jen Tanglin Singapore
    8.4
    Excellent
    clare from United Kingdom
    Business traveler
    Superior Room
    Stayed 1 night in October 2018
    lovely room, interesting robot (seriously!) room service”
    There is a Spice Garden on the 4th F. It could be a Super tranquil space for smokers, where currently you have to stand outside the hotel by the buses. Lights and comfy chairs and no uncles dirty clothing!! Otherwise I like being at hotel jen
    Reviewed October 08, 2018
    Dear clare, thank you for the review. We are pleased to know that you love our room and have enjoyed your encounter with our robot, Jena, when you ordered in-room dining. With regards to our Spice Garden located on 4th level, being suggested as a conducive place for people to smoke, we would like to inform that it is the guideline from the Authorities to have only 1 area in the hotel premises allocated for smoking. We sincerely hope we can welcome you back in the near future. Best regards, Vathsala Subramaniam, General Manager
    Responded October 08, 2018
    Hotel Jen Tanglin Singapore
    9.2
    Exceptional
    Thomas from Indonesia
    Family with young children
    Superior Room
    Stayed 6 nights in September 2018
    My opinion about Hotel Jen.”
    I strongly think that the location, the cleanliness, the meals and the actual hotel it self is very nice. The environment, the meals, the staff, were really nice. I think that Hotel Jen is one of the best hotel that we have ever stayed in, and you really miss it when you leave your holiday. I'm really glad that we stayed at Hotel Jen this time. The breakfast, lunch and dinner is great too.My stay was...GREAT!!! Clean rooms, lovely meals.We had a very pleasant stay indeed.
    Reviewed September 27, 2018
    Dear Thomas, thank you for the review. What a delight to read your happy memory of the stay experience. We very much appreciate the nice words and look forward to welcoming you back for yet another great stay. Best regards, Vathsala Subramaniam, General Manager
    Responded September 28, 2018
    Hotel Jen Tanglin Singapore
    8.0
    Excellent
    Jimmy from Indonesia
    Couple
    Superior Room
    Stayed 1 night in September 2018
    Very good”
    good location, 15 walks to gleneagles, near bus station, connecting to mall
    Reviewed September 04, 2018
    Dear Jimmy, thank you for the review. We are glad that you like our location. Looking forward to welcoming you back soon. Best regards, Vathsala Subramaniam, General Manager
    Responded September 07, 2018
    Hotel Jen Tanglin Singapore
    8.0
    Excellent
    LITING from Singapore
    Business traveler
    Superior Room
    Stayed 1 night in July 2018
    A nice hotel off Orchard Road”
    Hotel is nicely maintained and peaceful area for a good rest
    Reviewed September 03, 2018
    Dear Liting, thank you for the review and we are so glad to read that you had a good rest during the stay. It will be our pleasure to see you again and to welcome you back soon. Best regards, Vathsala Subramaniam, General Manager
    Responded September 07, 2018
    Hotel Jen Tanglin Singapore
    7.6
    Very good
    Jimmy from Indonesia
    Couple
    Superior Room
    Stayed 2 nights in August 2018
    Good location”
    Near to gleneagles hospital, 15 min walks to orchard, connecting to tanglin mall on 2nd floor. There's bus station opp of hotel, far from mrt station
    Reviewed September 02, 2018
    Dear Jimmy, thank you for the review. We're glad that you were happy with our location, being near to the Gleneagles Hospital and having a mall just next door. As for the MRT, we do provide an hourly shuttle service to the nearest station. We sincerely hope we can welcome you back in the near future. Best regards, Vathsala Subramaniam, General Manager
    Responded September 07, 2018
    Hotel Jen Tanglin Singapore
    5.6
    gerhardus from Netherlands
    Business traveler
    Superior Room
    Stayed 3 nights in August 2018
    Expensive hotel”
    The hotel is simple too expensive and aggressive in "sales" when you check in.
    Reviewed August 31, 2018
    7.6
    Very good
    Kylie from Singapore
    Couple
    Superior Room
    Stayed 1 night in August 2018
    Very good”
    Everything was pretty good except that we found some blood stain on the blanket and the bed was a bit on the high side. Love the sofa with the hashtag cushions though!
    Reviewed August 30, 2018
    Dear Kylie, thank you for the review. We are pleased that you had a good stay. About the room, we are happy that you love our sofa with the cushions but have also noted your other comments. We hope to welcome you back. Best regards, Vathsala Subramaniam, General Manager
    Responded August 31, 2018
    Hotel Jen Tanglin Singapore
    5.2
    benyamin from Indonesia
    Family with teens
    Superior Twin
    Stayed 4 nights in August 2018
    10”
    I”ll never go back again. Even for free of charge. Very disappointed.. very bad services.
    Reviewed August 27, 2018
    10.0
    Exceptional
    Nguyen
    Family with young children
    Superior Room
    Stayed 3 nights in August 2018
    Best place to stay in Singapore”
    Amazing
    Reviewed August 23, 2018
    Dear Nguyen, thank you for the happy review and giving us a full score for your stay experience. We're so glad to know that you enjoyed yourselves. Looking forward to welcoming you back soon. Best regards, Vathsala Subramaniam, General Manager
    Responded August 27, 2018
    Hotel Jen Tanglin Singapore
    9.2
    Exceptional
    Evelyn
    Family with young children
    Superior Twin
    Stayed 3 nights in August 2018
    Exceptional”
    Good housekeeping Courteous staff Great food
    Reviewed August 23, 2018
    Dear Evelyn, thank you for the review and giving us a high score. We are so pleased that you enjoyed our food, and appreciate very much your nice words for our housekeeping service and overall staff. Looking forward to welcoming you back soon. Best regards, Vathsala Subramaniam, General Manager
    Responded August 27, 2018
    Hotel Jen Tanglin Singapore
    9.6
    Exceptional
    Dean from Philippines
    Business traveler
    Superior Room
    Stayed 7 nights in August 2018
    Frequently stay here”
    Love both the Jens in Singapore.
    Reviewed August 22, 2018
    Dear Dean, thank you for the review and we very much appreciate your loyalty to our Jen brand. Looking forward to welcoming you back soon. Best regards, Vathsala Subramaniam, General Manager
    Responded August 27, 2018
    Hotel Jen Tanglin Singapore
    10.0
    Exceptional
    Carey from Australia
    Couple
    Superior Twin
    Stayed 2 nights in August 2018
    Great location for us”
    We always stay here because we like being close to Tanglin Mall, Botanic Gardens and Orchard Road, Ion Centre etc. Has a great pool also.
    Reviewed August 22, 2018
    Dear Carey, thank you for giving us a full score for your stay satisfaction. Indeed, we are conveniently located, and so glad that you enjoyed our pool. Looking forward to welcoming you back for yet another great stay. Best regards, Vathsala Subramaniam, General Manager
    Responded August 27, 2018
    Hotel Jen Tanglin Singapore
    10.0
    Exceptional
    Nguyen
    Family with young children
    Deluxe Room
    Stayed 1 night in August 2018
    Nice place to stay.”
    I tried but find out nothing to complain to. So that’s why i book 3 more night for my family here. Bet you’re gonna luv this lovely hotel too.
    Reviewed August 20, 2018
    Dear Nguyen, thank you for the delightful review and for giving us full marks for your stay satisfaction. We're looking forward to welcoming you soon. Best regards, Vathsala Subramaniam, General Manager
    Responded August 27, 2018
    Hotel Jen Tanglin Singapore
    10.0
    Exceptional
    Carey from Australia
    Couple
    Superior Twin
    Stayed 1 night in July 2018
    Exceptional”
    Great hotel, like the area and the Tanglin Mall next door. I always stay here.
    Reviewed August 04, 2018
    Dear Carey, thank you for the review. We're delighted to know that we are your choice of hotel every time. Your nice words are very much appreciated. Looking forward to welcoming you back soon. Best regards, Vathsala Subramaniam, General Manager
    Responded August 06, 2018
    Hotel Jen Tanglin Singapore
    8.4
    Excellent
    Wendy from Singapore
    Solo traveler
    Superior Room
    Stayed 2 nights in July 2018
    Excellent”
    It is cosy and comfortable. It is new and clean. Love the bay window and the sofa chair. Great experience.
    Reviewed August 01, 2018
    Dear Wendy, thank you for the review. We appreciate the nice words and to know that overall, it was a great experience. Looking forward to welcoming you back soon. Best regards, Vathsala Subramaniam, General Manager
    Responded August 06, 2018
    Hotel Jen Tanglin Singapore
    10.0
    Exceptional
    Ronald from Malaysia
    Couple
    Superior Room
    Stayed 1 night in July 2018
    Very Pleasant Stay”
    Staff are very helpful. Room very comfortable and clean. Just A bit far from MRT station.
    Reviewed August 01, 2018
    Dear Ronald, thank you for the review and giving us full marks for your stay satisfaction. We appreciate the nice words, and your comment on distance to MRT station has also been noted. As overall it was a pleasant stay, we're looking forward to welcoming you back soon. Best regards, Vathsala Subramaniam, General Manager
    Responded August 01, 2018
    Hotel Jen Tanglin Singapore
    8.0
    Excellent
    Chervon from Malaysia
    Solo traveler
    Superior Room
    Stayed 1 night in July 2018
    Some Staff at front desk and concierge should improve their service ”
    This Is my second visit. The room is nice but the service provided by some staff require improvement. During my first visit, the staff were great. On my second visit this time, My check in was smooth and fast. I was served by Ben. Ben did greet. When I checked out, I was served by Nurul. Nurul didn’t greet or smile. When I passed my cards to her, she checked her computer and replied “ok! That’s all!” in a stern and unfriendly voice. I was not really unhappy with that. But I feel that anyone who work at the front desk should greet their guests and smile. I waited in front of the lobby to get a cab. I told one of the staff at concierge to switch on the taxi light. He Replied that he had flashed the taxi light. So I waited patiently. There were another guest before me who was waiting for the cab to the airport. Few minutes later, 2 cabs arrived. One cab was dropping passenger while another cab was “on call”. The guest before me took the cab that was dropping a passenger and suddenly I was approached by Mr Param asking me I take the cab which he booked via phone call. He told me that’s my cab. I told him that I did not book via phone call at all. He said he booked it. I was very unhappy with this because Mr Param did not ask me if I were ok to book a cab via phone call. There will be additional charges of few dollars if the booking was made via phone call. I informed another staff earlier to switch on the taxi light for me, I did not ask mr Param to book a cab via phone call. I have stayed in several hotels in Singapore, all their staff will inform me if I want to book via phone call or just wait. But this is the first time I experienced this in Jen Hotel. I took a cab from the city to the lobby before going to the airport as I had to collect my luggage. When I arrived the lobby at about 520pm, there is a Chinese young man (not Ben) who just took the luggage tag from me with a sour face. He didn’t say anything at all except showing sour face. The staff of Ho
    Reviewed July 30, 2018
    Dear Chervon, thank you for leaving a review. Whilst we appreciate the score you have given us for your overall stay, we are indeed sorry that your service experience was not met with expectations set for the hotel. Your sharing in detail of the areas of concern has helped us to ensure immediate improvement is made in the shortfalls as highlighted. Please be assured that necessary corrective action will be taken upon as we continuously strive for a better service experience for our guests. We sincerely thank you for the constructive feedback and do hope that we can have another opportunity of welcoming you back again for the chance of earning back your trust in the hotel and the brand. Best regards, Vathsala Subramaniam, General Manager
    Responded July 31, 2018
    Hotel Jen Tanglin Singapore
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