Very good 7.7
Based on 2301 reviews

Recent customer comments

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Very good



based on 2301 reviews
  • Cleanliness 8.0
  • Facilities 7.9
  • Location 7.9
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for money 7.3
  • Food/Dining 7.5
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Amanda from Singapore
Couple
Superior Room
Stayed one night in September 2014
Rooms need renovation, but service is superb
Service, Prompt Response, Location
Stay was great, however rooms need a little renovation or change of furniture. Bedside table is in bad condition. However that wasn't an issue. Service is very good!
Reviewed September 08, 2014

Yuniati from Indonesia
Business traveler
Superior
Stayed one night in September 2014
Good hotel
Service
The hotel quite good for the service.
Reviewed September 07, 2014

Lee from Malaysia
Family with young children
Superior Room
Stayed 3 nights in August 2014
Friendly and efficient staff
Friendly and efficient staff. Room is well kept and clean
Reviewed September 02, 2014

Isaac from Malaysia
Couple
Superior Room
Stayed 2 nights in August 2014
good choice
the facilities, nice room,
the staffs are very helpful.
Reviewed September 02, 2014

Kim from Singapore
Couple
Superior
Stayed one night in August 2014
staycation
breakfast, clean and location
Not very satisfied. Was told of the power interruption last min when checking in.When having breakfast, table was cleared and seated with guest when we taking our food which led to our medication been cleared away.
Reviewed September 01, 2014

Wen from Singapore
Couple
Superior Room
Stayed 2 nights in August 2014
value for money
Great service, clean and comfortable
Service staff were attentive and friendly all the time. Even though small, rooms were well kept. Location wise it is a little far from the MRT, but it was right next to a shopping mall which makes it convenient to get whatever you need.
Reviewed September 01, 2014

Chika from Japan
Business traveler
Superior Room
Stayed 2 nights in August 2014
service is super good
staff, maintenance level, service
Reviewed August 30, 2014

karen from Singapore
Couple
Superior Room
Stayed one night in August 2014
nice place and nice hotel room
room, toilet and view
it was pleasant and ok. i got a nice view to the swimming pool.
Reviewed August 29, 2014

grace from Singapore
Family with young children
Superior Room
Stayed 2 nights in August 2014
Need room upgrades
service, food, value
The first time we wanted to board the feeder bus to Orchard we were refused because it was "too full". With the upgrade of the room, it was much more comfortable, if not I would have imagined it would have been quite cramped for all of us. Rooms need a bit of upgrading though, but hotel staff friendliness compensated for it.
Reviewed August 28, 2014

Wei from Malaysia
Business traveler
Superior Twin
Stayed one night in August 2014
Great location, nice renovation and nice atmospher
Located at Orchard road, air cond is great and water pressure is high
Overall the hotel is good, except the room size is small. Air cond is great and water shower is good. Location is good.
Reviewed August 27, 2014


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