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Hotel Jungfrau
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Entrance
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Entrance
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8.3 Excellent location
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8.3Location
Very good
Based on 317 reviewsSee what guests said
7.1
  • 500 meters to public transportation

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Room choices
Standard Double or Twin Room with Mountain View
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  • 20 m²/215 ft²
  • Shower
  • 1 super king bed or 2 singl...
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Family Room with Balcony
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  • 28 m²/301 ft²
  • Shower
  • 4 single beds
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Large Family Room with Balcony
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  • 60 m²/646 ft²
  • 3 single beds and 1 super k...
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Family Suite with Mountain View (3 Persons)
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  • 32 m²/344 ft²
  • Shower
  • 1 single bed and 1 king bed
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Family Suite (4 Persons)
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  • 28 m²/301 ft²
  • Shower
  • 2 single beds and 1 king be...
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Small Double Room
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  • 16 m²/172 ft²
  • Shower
  • 2 single beds
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Double or Twin Room with Balcony
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  • 20 m²/215 ft²
  • 1 super king bed or 2 singl...
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More about Hotel Jungfrau

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Announcements

Please note that there is no lift at the property. Please note that the check-in and key-collection take place at: Hotel Schützen Lauterbrunnen AG, 3822 Lauterbrunnen Hotel Schützen.

Verified guest reviews

Booking.com Reviews (317)Agoda Reviews (15)
Filter by guest type:
Cleanliness6.5
Facilities4.7
Location7.9
Room comfort and quality7.1
Service6.7
Value for money6.1
Provided by verified guests of Agoda
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Language
English
ภาษาไทย
繁體中文 (香港)
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Room type
Standard Double or Twin Room with Mountain View
Small Double Room
Family Suite with Mountain View (3 Persons)
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Showing 11 verified guest comments
12
3.2
Carl from United States
Family with teens
Family Suite with Mountain View (3 Persons)
Stayed 2 nights in July 2017
Total Disappointment
I have stayed at Hotel Jungfrau several times, but a recent sale has significantly lowered the standards which were previously in place. There is no reception, there is no breakfast at the hotel, there is no restaurant or bar, the inside pool was unavailable, there was no outside porch, the balconies were closed off. The "Family Suite with mountain view" was a farce. The door opened to a room with no rugs, no tables other than one for the tv, no closets and a bathroom with no lights for the ladies, no electrical outlets, mold on the walls, etc. A second room constituted the rest of the "suite" which again, no floor covering, one single bed, no closets, no tables, etc. The hotel was in such state of disarray, that I am not sure it should even be open. The cost of the room was outrageous, and only through complaining was the price reduced for one night. I would never stay there again and would not stay at the Hotel Schutzen which now owns the property. In fact, since I paid with American Express, I am going to challenge the charge. I also challenge Agoda to do a better job of ensuring their properties are properly vetted and represent the value they claim. Apparently no one from Agoda had visited this property, as should have been done, and would have resulted in the property not being listed. My stay was 14 - 16 July, 2017.
Reviewed July 24, 2017
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5.7
Bah from Singapore
Couple
Standard Double or Twin Room with Mountain View
Stayed 3 nights in September 2015
Old 3 star hotel which needs major renovation
God Chinese food in Switzerland and nothing else
Lauterbrunn is an excellent town and I strongly recommend you to spend 2 - 3 nights there. However, I will not recommend Hotel Jungfrau to you. This hotel is rated as 3 star but it is a very old hotel and need major renovation & upgrade. The hotel has a Chinese chef from Shandong who can cook good Chinese food but you can stay elsewhere and visit the Chinese restaurant
Reviewed September 22, 2015
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8.3
HYUNJIN from South Korea
Couple
Standard Double or Twin Room with Mountain View
Stayed 1 night in August 2015
Nice view hotel
wonderful view, staff and food
I really enjoyed the stay at the Hotel. You can see the fantastic Jungfrau in any room. My room has the waterfall view, I can see that daytime and night also. It's memorable. They also have a nice restaurant food is good.
Reviewed September 09, 2015
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8.7
Kittikom from Canada
Couple
Small Double Room
Stayed 2 nights in May 2015
excellent worth the price.
Cleanliness, big room and perfect view.
Perfect
Reviewed May 17, 2015
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7.0
Claudia from Italy
Couple
Standard Double or Twin Room with Mountain View
Stayed 1 night in February 2015
Comfortable place
comfortable and clean beds,
We spent nice weekend, the hotel was nice, bed comfortable and clean, breakfast not that good but ok. I would return, mostly because it was one of the cheapest in the area and correct.
Reviewed February 23, 2015
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7.3
TING from Hong Kong
Group
Small Double Room
Stayed 2 nights in November 2014
Nice
Good location, nice view, nice staff
Reviewed November 16, 2014
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6.3
see from Malaysia
Couple
Standard Double or Twin Room with Mountain View
Stayed 5 nights in October 2014
waterfall view hotel
amazing waterfall view from room . nearby restaurant available. near to train station
Overall satisfactory except hotel is a bit country old style.
Reviewed November 14, 2014
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6.7
Jack from Hong Kong
Couple
Stayed 2 nights in July 2013
Room is not clean and no wifi access at all :(
nice view, quiet and friendly staffs
The room we had is not clean and we have found quite a lot spider near the windows. Condition is a bit old but overall the staffs are very enthusiastic and helpful. Unfortunately, no wifi access at all and probably we were staying the room which is at the end of the corridor.
Reviewed August 21, 2013
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6.3
Kedsanee from Thailand
Couple
Stayed 1 night in March 2014
โรงแรมเล็กและเก่ามาก
ใกล้สถานีรถไฟ มีที่จอดรถฟรี
ห้องพักเล็กและเก่า ห้องน้ำเหม็น แคบ และไม่สะอาด น้ำไหลช้าด้วย ภายในห้องค่อนข้างมืด ไฟน้อย ไม่เพียงพอ อินเตอร์เนตโรงแรมมีให้แต่ใช้ไม่ได้ ไม่มีลิฟท์ต้องยกกระเป๋าขึ้นบันได้เองสามชั้น แต่มีที่จอดรถให้ฟรี และอยู่ใกล้กับสถานรถไฟ สามารถเดินไปได้ ใช้เวลาประมานสิบนาที ไม่มีอาหารเช้าให้ พนักงานเป็นมิตรแต่ให้ข้อมูลอะไรไม่ค่อยได้
Reviewed April 06, 2014
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6.7
Lu from Hong Kong
Solo traveler
Stayed 3 nights in August 2013
這裡景色超讚,不過令人無語的是這裡只有地下和一樓的某些地方可以收到wifi,房間完全不行。
房間大,乾淨,景色優美。
Reviewed August 12, 2013
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12
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