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Hotel Kagetsuen
Hotel Kagetsuen
Entrance, Hotel Kagetsuen in Hakone
Hotel Kagetsuen
Hotel Kagetsuen
Bathroom, Hotel Kagetsuen in Hakone
Exterior view, Hotel Kagetsuen in Hakone

Removed from saved list

7.7

Very good

773 reviews

773 reviews

View5
Breakfast4
Car Park1
See map
See map

7.2

Very good

Location rating score

Very good location - 2.44 kilometers from city center
Parking
FREE
Popular landmarks
Hakone Ropeway
1.3 km
Ōwakudani
1.3 km
Sengokuhara
1.6 km
Pola Museum of Art
1.9 km
Hakone Venetian Glass Museum
2.5 km
Closest landmarks
Minami Onsenso Bus Station
650 m
Palace Hotel Hakonemae Bus Station
770 m
Koenkanri Jimushomae Bus Station
820 m
Hakone Visitor Center
1.0 km
Hakone Meissen Garden Museum
1.1 km

Hotel Kagetsuen

1244-2, Sengokuhara, Hakone, Hakone, Japan, 250-0631 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Hygiene Plus

670 meters to public transportation

Airport transfer

Free Wi-Fi in all rooms!

Hot spring bath

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Shops

Wi-Fi in public areas

Smoking area

This property is in high demand!

3 travelers have booked today.

Value for money7.4
Distance to city center20 KM
Location rating7.2
Nearest airportHaneda Airport (HND)
Distance to airport77.9 km

Rooms available at Hotel Kagetsuen

Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Renovated Room with Tatami Area and Garden View - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 futons and 2 single beds
Enter dates to see prices
Twin Room
...
  • Room size: 21 m²/226 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Semi-Double Room
...
  • Room size: 14 m²/151 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Room
...
  • Room size: 42 m²/452 ft²
  • Garden view
Enter dates to see prices
Room
...
  • Room size: 42 m²/452 ft²
  • Garden view
Enter dates to see prices
Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
Enter dates to see prices
Room with Tatami Area and Garden View - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 single beds and 2 futons
Enter dates to see prices
Room
...
  • Room size: 126 m²/1356 ft²
  • Mountain view
Enter dates to see prices
Superior Twin Room with Garden View - Non-Smoking
...
  • Room size: 63 m²/678 ft²
  • Mountain view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices

Frequently asked questions

Is car parking available at Hotel Kagetsuen?

Hotel Kagetsuen has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the typical travel time to a nearby airport from Hotel Kagetsuen?

The average travel time to get from Hotel Kagetsuen to the airport is 150 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

How many rooms does Hotel Kagetsuen have?

Hotel Kagetsuen has a total of 62 rooms.

At what time of the year is Hotel Kagetsuen most popular?

Hotel Kagetsuen's most popular month where verified guests have stayed the most is in August.

What was the average room rate for Hotel Kagetsuen been in the past month?

The typical room rate for Hotel Kagetsuen in the past month is 17128.52 JPY, compared to city's average of 41119.96 JPY.

What do guests love most about Hotel Kagetsuen?

Past guests that stayed at Hotel Kagetsuen have given this property a rating of 8.186 for its excellent service as the primary highlight for their stay.

What is the verified guest review consensus about Hotel Kagetsuen's view?

78.0% of our verified customer ratings have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Kagetsuen down in the review section.

What is the average rating that verified Business travelers' have given to Hotel Kagetsuen?

Verified business travelers that have stayed at this property have given Hotel Kagetsuen an average rating of 7.1. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Hotel Kagetsuen?

Past couple travelers that have stayed at this property have given Hotel Kagetsuen an average rating of 7.7. You can look up on more in depth customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Group travelers have given to Hotel Kagetsuen?

Past group travelers that have stayed at this property have given Hotel Kagetsuen an average rating of 7.8. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Hotel Kagetsuen?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified periods may be charged an additional fee.

What people love about Hotel Kagetsuen

  • 10

    Exceptional
    Staff 

    "Not only is the place super clean because of the recent renovations, the staff is excellent."

    peter

    |

    March 20, 2022

  • 8

    Very good
    Location

    "The location is near from bus stop and easyly access for traveler."

    Indra

    |

    April 18, 2023

  • 8.8

    Excellent
    Breakfast

    "The buffet breakfast was good."

    Shary

    |

    July 6, 2023

Overall rating:

7.7

Very good
773 reviews
Cleanliness
7.5
Facilities
7.5
Location
7.2
Read all reviews >
More about Hotel Kagetsuen

More about Hotel Kagetsuen

Experience Comfort and Convenience at Hotel Kagetsuen in Hakone

Hotel Kagetsuen offers a range of facilities that ensure a comfortable and convenient stay for its guests. The hotel features a restaurant that serves a delectable breakfast buffet, a shared kitchen where guests can prepare their meals, and a gift/souvenir shop where they can purchase souvenirs and gifts. The property also offers an airport transfer, taxi service, and car park onsite, which is free of charge. Guests can relax and unwind with a massage or enjoy karaoke in the designated smoking area. The hotel provides free Wi-Fi in all rooms and public areas, daily housekeeping, and luggage storage for added convenience. With its excellent facilities, Hotel Kagetsuen is the perfect choice for travelers seeking a comfortable and hassle-free stay in Hakone, Japan.

Comfortable and Spacious Rooms for a Relaxing Stay

Hotel Kagetsuen offers two types of rooms for its guests: Semi-Double Rooms and Twin Rooms. The Semi-Double Rooms are perfect for solo travelers or couples, with a cozy 14 square meters of space and a comfortable double bed. For those traveling with a companion, the Twin Rooms provide a more spacious option with 21 square meters of room and two single beds. Both room types are designed with guests' comfort in mind, ensuring a relaxing and enjoyable stay at Hotel Kagetsuen.

Discover the Beauty of Hakone's Landmarks and Attractions

Hotel Kagetsuen's location in the heart of Hakone offers guests the unique opportunity to explore some of Japan's most iconic landmarks and attractions. Just a short distance away, visitors can immerse themselves in the beauty of The Hakone Open-Air Museum, where art and nature come together in perfect harmony. The Hakone Ropeway provides breathtaking views of the surrounding mountains and valleys, while Ōwakudani offers the chance to witness volcanic activity up close. For those seeking a spiritual experience, the Hakone Shrine and Kuzuryu Shrine Singu offer a glimpse into Japan's rich cultural heritage. Other nearby attractions include the Hakone Venetian Glass Museum, Pola Museum of Art, Hakone Gōra Park, Sengokuhara, Hakone Sekisho, and Hakone Sekisho Museum, as well as the Lalique Museum Hakone. With so much to see and do, Hotel Kagetsuen is the perfect base for exploring all that Hakone has to offer.

Unwind in Comfort at Hotel Kagetsuen's Private Onsen

Hotel Kagetsuen in Hakone, Japan, has received rave reviews from its customers. The hotel's location is perfect for a comfortable hike along Lake Ashi, while also being close to places of interest. The reception staff is knowledgeable and accommodating, and parking is free with plenty of space available. Guests can enjoy a pleasant stay with a view of Mt. Fuji, and the private hot spring is a highlight of the hotel. It's the perfect way to unwind after a long day of exploring. Additionally, the hotel provides guests with their own private onsen, adding to the overall relaxing experience. While the breakfast buffet received mixed reviews, guests agree that Hotel Kagetsuen is a great choice for those looking for a comfortable and rejuvenating stay in Hakone.

Experience Exceptional Service and Comfort at Hotel Kagetsuen

Hotel Kagetsuen in Hakone, Japan has received high praise from its satisfied guests for its exceptional service and comfort. With an overall rating of 7.5, guests have raved about the hotel's staff performance, giving it a remarkable score of 8.1. The hotel's facilities and cleanliness have also received high marks, with ratings of 7.4 and 7.5 respectively. While the hotel's location received a slightly lower rating of 7.2, guests have found the hotel to be a great value for its price, with a rating of 7.4. With such positive customer reviews, Hotel Kagetsuen is a top choice for travelers seeking a comfortable and enjoyable stay in Hakone.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Breakfast

1 mention

View

1 mention

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Karaoke
  • Massage
  • Table tennis
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Kitchen
  • Restaurants
  • Shared kitchen
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Luggage storage
  • Meeting/banquet facilities
  • Shops
  • Smoking area
  • Xerox/fax in business center
Land sports
  • Golf course (within 3 km)
Access
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
HINOKI
  • Cuisine: Japanese
AZALEA
  • Menu: A-la-carte

Location

1244-2, Sengokuhara, Hakone, Hakone, Japan, 250-0631
Very good
Location

7.2

Airports
  • Haneda Airport (HND)
    77.9 km
  • Mt. Fuji Shizuoka Airport (FSZ)
    90.4 km
Public transportation
  • Minami Onsenso Bus Station
    650 m
Hospital or clinic
  • Hakone Rehabilitation Hospital
    2.5 km
Convenience store
  • Lawson
    1.6 km

What's nearby

Popular landmarks
  • Hakone Ropeway
    1.3 km
  • Ōwakudani
    1.3 km
  • Sengokuhara
    1.6 km
  • Pola Museum of Art
    1.9 km
  • Hakone Venetian Glass Museum
    2.5 km
  • Hakone Gōra Park
    3.6 km
  • The Hakone Open-Air Museum
    4.1 km
  • Hakone Shrine / Kuzuryu Shrine Singu
    4.9 km
  • Odawara Castle
    13.5 km
Nearby landmarks
  • Minami Onsenso Bus Station
    650 m
  • Palace Hotel Hakonemae Bus Station
    770 m
  • Koenkanri Jimushomae Bus Station
    820 m
  • Hakone Visitor Center
    1.0 km
  • Hakone Meissen Garden Museum
    1.1 km
  • Hakone Counry Club
    1.2 km
  • Togendai Station General Information Center
    1.2 km
  • View to the New Eruption
    1.2 km
  • Hakone Geo Park
    1.3 km
  • Owakudani Kurotamago Kan
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • The property has a curfew at 12:00 AM.
  • Check-in is not possible after 10:00 PM.
  • Pets are strictly not allowed at the property.
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • The restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 7:30 PM.
  • Children 3-6 years old will be charged JPY 2,500 when using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until22:00
  • Check-out until11:00
  • Reception open until22:00
Getting around
  • Distance from city center20 KM
  • Travel time to airport (minutes)150
Extras
  • Breakfast charge (unless included in room price)1620 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Number of floors5
  • Number of rooms 62
  • Room voltage100
  • Year property opened1963
Parking
  • Daily parking fee0 JPY

Reviews of Hotel Kagetsuen from real guests

Provided by verified guests of Agoda
7.6
Cleanliness7.5
Facilities7.5
Location7.2
Service8.2
Value for money7.4
High score for Hakone
Rating
9+ Exceptional (13)
8-9 Excellent (4)
7-8 Very Good (10)
6-7 Good (2)
<6 Below Expectation (7)
Time of the year
Mar - May (12)
Jun - Aug (9)
Sep - Nov (9)
Dec - Feb (6)

Show reviews that mention 

Showing 36 verified guest comments
12
10.0
Exceptional
peter from Japan
Couple
Twin Room
Stayed 1 night in March 2022

We often stay here. Perfect for us.”

Not only is the place super clean because of the recent renovations, the staff is excellent. We love the four private hot springs that you can use anytime they are unoccupied. The most you ever have to wait is about five minutes, but 95% of the time there is one open. Also, the big baths for males and females (alternating) are great. The dinner and breakfast buffet are both super, too. We have stayed here around 10 times. Love it.

Reviewed March 20, 2022

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10.0
Exceptional
Aria from Indonesia
Couple
Semi-Double Room
Stayed 3 nights in August 2018

Great place for relaxing ”

Immersed yourself for relaxing aura of Hakone Japan. You can feel the cool weather of Hakone. The breathtaking view. You can stay in western type room and Japanese type tatami room. I recommended the later. This hotel provided you with their private onsen. The best feeling ever for relaxation.

Reviewed August 30, 2018

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9.6
Exceptional
Lawrence from Singapore
Family with teens
Room with Tatami Area and Garden View - Non-Smoking
Stayed 2 nights in December 2019

Hottel with Japanese style room”

This hotel comes with public onsan and also 4 personal onsan room, you will needs a car to move around as this hotel is not closed to any train station. parking is free and has plenty of parking space

Reviewed December 21, 2019

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8.0
Excellent
Souhaiel from United States
Couple
Twin Room
Stayed 1 night in March 2019

Comfortable stay in a relatively cheap hotel”

The hotel has common (men/women segregated) as well as private onsens (x4). It does not have any laundry facilities and the breakfast was NOT a good value for the money. It is purchased separately and is basically a buffet-style breakfast with very few western food items. The hotel's location is great for a comfortable hike along Lake Ashi. It took us just over 2 hours to walk along the trail to reach the Old Cedar Avenue.

Reviewed April 03, 2019

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6.0
Shlomi from Japan
Group
Twin Room
Stayed 1 night in November 2019

Old hotel, rooms were fine onsen was a bit rusty and breakfast was great.”

Old hotel, rooms were fine onsen was a bit rusty and breakfast was great. A bit far location but we were attracted by the price and it turned to be a good choice. Nothing luxury, looks like the place knew better days but we were happy with it. Especially the breakfast.

Reviewed December 01, 2019

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10.0
Exceptional
Andy from Canada
Group
Stayed 3 nights in November 2018

Exceptional”

Good location and close to places of interest. Very knowledgeable receptions. Private on sense.

Reviewed November 25, 2018

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7.2
Very good
Wong from Singapore
Family with young children
Semi-Double Room
Stayed 1 night in October 2018

Very good”

Pleasant stay and can view mt fuji.. location near bus stop

Reviewed October 24, 2018

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6.8
Good
Miin from United States
Family with teens
Stayed 1 night in November 2019

Good”

quite expensive that is normal in this area. breakfast buffet was just ok

Reviewed November 27, 2019

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6.0
Surakarn from United States
Couple
Semi-Double Room
Stayed 1 night in April 2018

Above average”

The bathroom is old and the shower does not work very well. The private hot spring is very nice.

Reviewed April 17, 2018

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8.0
Excellent
Samantha from United States
Couple
Standard Garden View Twin Room
Stayed 2 nights in August 2023

Average”

You get what you pay for. Building is old. We booked a garden view room and instead saw the roof of another section. The private onsens are a big plus and it is also right by a bus station which is included in the hakone free pass. Also at checkout you are charged for bath tax. Overall, not the best but not the worst. If you are looking for a beautiful resort, look elsewhere.

Reviewed August 13, 2023

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7.2
Very good
Cameron from Canada
Family with young children
Japanese-Style Room
Stayed 1 night in July 2023

Comfortable but very tired building”

Great staff, tasty breakfast buffet, and multiple baths both public and private (24 hours a day!), but the building is very dated and tired with stained carpets in the hallways, broken water features in the baths, and multiple closed facilities in the basement (bar, karaoke, mahjong). Note for restaurants: you have to book the day before otherwise you’re stuck with takeout or heading to the nearby restaurants (just a few mins on the bus).

Reviewed July 15, 2023

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8.8
Excellent
Shary from Philippines
Couple
Twin Room
Stayed 2 nights in July 2023

Nice View from Room”

We had a nice view of the mountains from our room. The buffet breakfast was good. Onsen experience in yukata was amazing. Will recommend especially for couples 👍🏻

Reviewed July 07, 2023

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8.8
Excellent
Joel from United States
Solo traveler
Standard Mountain View Semi-Double Room
Stayed 1 night in May 2023

Excellent”

The onsens, public and private, were authentic and excellent, and practically never closed. The views of forest and nature is awesome. The breakfast buffet was wonderful, with a wide variety of high quality Japanese food options and more than decent western food options.

Reviewed May 25, 2023

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8.0
Excellent
Indra from Indonesia
Group
Garden Side Standard Twin Room
Stayed 1 night in April 2023

Nice place with complete facilities and excelent view”

We spent only a night here. The location is near from bus stop and easyly access for traveler. We can use private onzen and public onsen. The staff is very friendly and cooperative, that makes all of us satisfied with this hotel Nice Place to stay...

Reviewed April 19, 2023

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8.4
Excellent
Indra from Indonesia
Group
Twin Room
Stayed 1 night in April 2023

Nice view and Good Fasilities”

Last time we stay there, the weather is so nice so we can see clearly Fuji Mountain from our room. Nice facilities and Good services is an additional point to stay back there.

Reviewed April 10, 2023

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10.0
Exceptional
KAZUYA from Japan
Solo traveler
Semi-Double Room
Stayed 1 night in February 2022

個室温泉が良かったです。”

また行きます。

Reviewed February 24, 2022

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8.4
Excellent
toshimichi from Japan
Family with teens
Room with Tatami Area and Garden View - Non-Smoking
Stayed 1 night in July 2022

サウナについて”

agodaさんのホームページでは、サウナ設備がある表記がされてましたが、実際にはサウナはありませんでした。その旨、ホテルの方に伝えましたが、対応は、あっさりしたものでした。残念でした。

Reviewed July 30, 2022

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6.8
Good
tamotsu from Japan
Business traveler
Twin Room
Stayed 1 night in March 2022

快適に過ごせませた!”

お風呂も、大浴場と個別風呂があり泉質も2種類ありとても、温泉を満喫できました!朝食のみ頂きましたが、久しぶりのアジの干物も食べてさせて頂きとても満足です! 

Reviewed March 28, 2022

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6.0
kiyonori from Japan
Group
Stayed 2 nights in June 2020

ネット予約”

ネットで予約した部屋より小さな部屋だった。友人とゴルフに行った際の宿泊なのでホテル側には何も言いませんでしたが。今はコロナの影響でホテル経営も大変でしよう、事情は理解しています。

Reviewed June 29, 2020

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6.0
NORIKO from Japan
Solo traveler
Standard Mountain View Semi-Double Room
Stayed 1 night in September 2023

温泉は最高です”

それなり。

Reviewed September 27, 2023

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12
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