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Very good
Based on 283 reviewsSee what guests said
7.8
Hotel Kai
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7.8 Very good guest rating
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"The location is centralized from the MRT, walking distance t..."

Jie L.Malaysia
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8.7 Excellent location
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8.7Location
  • 300 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Urban Cabin
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  • No view
  • 6 m²/65 ft²
  • 1 single bed
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Urban Bunk
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  • 7 m²/75 ft²
  • 1 bunk bed
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Urban Studio
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  • 8 m²/86 ft²
  • Non-smoking
  • 1 queen bed
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Urban Premier
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  • 11 m²/118 ft²
  • Non-smoking
  • 2 single beds
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Heritage Suite
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  • 38 m²/409 ft²
  • 2 king beds
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Verified guest reviews

Agoda Reviews (283)Booking.com Reviews (455)
Filter by guest type:
Cleanliness8.1
Facilities6.9
Location8.7
Room comfort and quality7.4
Service8.3
Value for money7.3
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Showing 246 verified guest comments
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10.0
OOI from Malaysia
Group
Urban Studio
Stayed 1 night in June 2017
Nice and budget hotel
Easy access to town
Reviewed October 04, 2017
Hi OOI. Thank you for staying in our hotel. We are so happy you had enjoyed your stay. We wish you all the best and hope to see you soon. Warmest Regards, Gerald
Responded October 10, 2017
Hotel Kai
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8.4
alice from Indonesia
Solo traveler
Urban Cabin
Stayed 1 night in August 2017
Excellent
very compact hotel . if you are traveling solo and stay for short escape then it will be a good choice
Reviewed September 27, 2017
Hi Alice. Thank you for staying with us. Most of our rooms are designed for solo travelers and we are glad you enjoyed your stay. All the best! Regards, Gerald
Responded October 10, 2017
Hotel Kai
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8.0
Isaji from Indonesia
Couple
Urban Premier
Stayed 2 nights in September 2017
Recommended those who looking for place to shower
Stayed over the weekend for Formula 1 event with girlfriend. Perfect location to going around the circuit park by walk. also has good access to MRT stations. Breakfast is not gorgeous but just enough and simple. Staffs are friendly and helpful. Didn't have time to visit any but lots of nice restaurants on same street. Rooms are really small and not super clean but good enough for showers and sleep. If you're looking for something more and like to spend time in the hotel, just go Ruffles or Carlton they are just one block away. Definitely value for money. I'd return next year.
Reviewed September 19, 2017
Dear Isaji. Glad you enjoyed F1 and your stay in our hotel. We are located in a food street where you can find local, American, Australian, French, Thai, Italian, Japanese food. We are also with walking distance to major attractions and shopping malls. We look forward to your visit next year!. Thank you, Gerald
Responded October 10, 2017
Hotel Kai
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5.6
Aline from Canada
Solo traveler
Urban Cabin
Stayed 1 night in December 2016
Above average
Wayyy too expensive
Reviewed September 19, 2017
Hi Aline. Thank you for staying with us. We are located in the middle of the Civic District, within walking distance to many major attractions like Merlion Park, Marina Bay, Gardens By The Bay, Bugis and so on. We priced our hotel at a reasonable rate. Similar hotel with slightly larger rooms will cost you much much more. There are cheaper accommodations in Singapore, but located further away, add in transport cost and so on, it may end up costing you more. Regards, Gerald
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Hotel Kai
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4.0
Sanghun from South Korea
Business traveler
Stayed 2 nights in September 2017
Acceptable
The hotel is located in the center of the city, but it was not easy to find. The staff were friendly but the breakfast was the worst I have ever visited.
Reviewed September 12, 2017
Hi Sanghun. Thank you for staying in our hotel. I admit, the breakfast you had does not have an extensive spread. But you have to remember the rate that you paid. On the dates you stayed, we had served you scrambled eggs, a vegetarian dish, sausages or ham, toast, croissants, a savory pastry, cornflakes, whole fruits, condiments like butter, jam, dried fruits, nuts, milk, coffee and tea. I strongly dispute that we serve the worst breakfast. Maybe you are used to breakfast in 4 or 5 star hotels but that will increase the cost of the room greatly which is not what we want. Regards, Gerald
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Hotel Kai
1 traveler found this review helpful. Did you?|
8.4
Kitty from Australia
Solo traveler
Urban Cabin
Stayed 1 night in August 2017
Cleanliness can be improved
My pillow case was a little bit dirty with yellow stain, other than this, its acceptable for this price.
Reviewed September 04, 2017
Hi Kitty, Thank you for staying with us. We apologize about the pillow case, we will be more careful. Warmest Regards, Gerald
Responded October 10, 2017
Hotel Kai
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6.8
wen from Malaysia
Couple
Urban Studio
Stayed 2 nights in May 2017
Good
the toilet was no door
Reviewed August 28, 2017
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4.8
Sheryl from Philippines
Couple
Urban Loft
Stayed 1 night in August 2017
Disappointed and not recommended
Very small bathroom. No tissue when we get to the room. Lotion and conditioner used and was not replaced. Washing machine not working. Pcket wifi that is supposed to be free is not available. There is an old smell when you enter the room. The room that we got has a loft area with bed also when i went up the loft area, its dusty, as if they did not bother to clean it. Water dispenser in the floor also out of order. I will not recommend this place. Management of hotel should do something about all the out of order facilities of the room/hotel.
Reviewed August 24, 2017
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3.2
Rizal from Singapore
Couple
Urban Premier
Stayed 3 nights in July 2017
Acceptable
Wi-Fi was down for the entire 3 nights there. TV programmes always stall within 5 minutes after we picked a channel.
Reviewed August 05, 2017
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10.0
Daniel from Australia
Solo traveler
Urban Studio
Stayed 7 nights in July 2017
Great hotel
Stayed here for the second time for 7 nights. Great location near Bugis station, lots of vegetarian options around. Breakfast bufffet included. Room small but all I needed included bathroom and coffee and tea. Unfortunately their wifi didn't work properly during this time. It would only work to send WhatsApp messages but nothing else. I do believe this was an Internet provider issue which they organized to get fixed. I had some international roaming to use as backup and lots of Starbucks and maccas around for free wifi too. Staff were friendly and professional. Would stay again for sure.
Reviewed August 04, 2017
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Hotel Kai
|Very good 7.8
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