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Exterior view, Hotel Kaiserhof Wien in Vienna
Business Double Room, Hotel Kaiserhof Wien in Vienna
Lobby, Hotel Kaiserhof Wien in Vienna
Lobby, Hotel Kaiserhof Wien in Vienna
Interior view, Hotel Kaiserhof Wien in Vienna
Interior view, Hotel Kaiserhof Wien in Vienna
Fitness center, Hotel Kaiserhof Wien in Vienna

Removed from saved list

9.2

Exceptional

3,506 reviews

3,506 reviews

Breakfast37
Housekeeping21
Shops1
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Travel Shop Rilkeplatz
40 m
Vienna Hofburg Orchestra
90 m
Generali Foundation Museum
100 m
Bobby's Food Store
160 m
Erzherzog-Johann-Platz
160 m
Popular landmarks
Wiener Staatsoper
620 m
Kunsthistorisches Museum Vienna
870 m
The Hofburg
1.2 km
Belvedere Museum
1.2 km
Historic Center of Vienna
1.2 km
Closest landmarks
Paulaner Apotheke
100 m
Labor Berset
110 m
Friedrich Kummer
160 m
Dr. Thomas Strauch
170 m
Denkmal Josef Ressel
220 m
2021

Hotel Kaiserhof Wien

Frankenberggasse 10, Wieden, Vienna, Austria, 1040 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Wieden, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Schonbrunn Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, fitness center and steamroom on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Vienna

Check-in [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Vienna every 3 minutes on Agoda.com
Value for money9.2
Distance to city center1 km
Location rating9.2
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport18.1 km

Rooms available at Hotel Kaiserhof Wien

Exceptional
Room comfort & quality

9.5

Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Classic Double Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Premier Suite
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Junior Suite
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Classic Double or Twin Room with extra bed
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Kaiserhof Madame Room
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
Enter dates to see prices
Business Double Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Business Double or Twin Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Admiral Suite
...
  • Room size: 62 m²/667 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Hotel Kaiserhof Wien have a fitness center?

Hotel Kaiserhof Wien features free 24-hour fitness center that is comfortably located at the tip of your finger, allowing you to get your daily training session in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Hotel Kaiserhof Wien offer dry cleaning services?

Yes! Hotel Kaiserhof Wien features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Does Hotel Kaiserhof Wien feature an option for contactless check-in and check-out?

At Hotel Kaiserhof Wien, guest visitors can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

What is the minimum age requirement for visitor at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien only allows guest visitors that are above 18 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more selections.

What payment cards are accepted at Hotel Kaiserhof Wien?

Hotel Kaiserhof Wien supports up to 7, with payment card options including Visa, MasterCard, American Express, and UnionPay.

What do past guests like most about Hotel Kaiserhof Wien?

Verified guests that stayed at Hotel Kaiserhof Wien have given this property a rating of 9.565 for its outstanding cleanliness as the primary highlight for their stay.

What is the verified guest review consensus about Hotel Kaiserhof Wien's coffee?

65.0% of our verified visitor assessments have given an optimistic appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel Kaiserhof Wien down in the review section.

What is the typical rating that verified Solo travelers' have given to Hotel Kaiserhof Wien?

Verified solo travelers that have stayed at this property have given Hotel Kaiserhof Wien an average rating of 9.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Hotel Kaiserhof Wien?

Verified families with older children that have stayed at this property have given Hotel Kaiserhof Wien an average rating of 9.4. You can look into more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What popular shopping locations are near to Hotel Kaiserhof Wien?

Shopping options in Hotel Kaiserhof Wien’s Wieden neighborhood include Vienna Naschmarkt.

What time is check-in and check-out at Hotel Kaiserhof Wien?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

What people love about Hotel Kaiserhof Wien

  • 10

    Exceptional
    Staff 

    "Excellent Staff , exceptional cleanliness and quality of service , excellent breakfast and perfectly located ,within walking distance to major attractions ."

    ANDREAS

    |

    March 7, 2022

  • 10

    Exceptional
    Staff 

    "Incredible value Sparkling clean facility with friendly staff in true Viennese tradition."

    Richard

    |

    August 5, 2021

  • 9.6

    Exceptional
    Location

    "A reasonably priced hotel in a great location and with a wonfetful staff."

    Ron

    |

    August 17, 2021

Property ranking|Compared to 2,796 Vienna properties
See all rankings
Value for money score
9.2/10
Service score
9.5/10
Cleanliness score
9.6/10
Room comfort score
9.5/10
Better than
99
%
of Vienna properties
Better than
99
%
of Vienna properties
Better than
99
%
of Vienna properties
Better than
99
%
of Vienna properties
Overall rating:

9.2

Exceptional
3,506 reviews
Cleanliness
9.6
Facilities
9.1
Location
9.2
Read all reviews >
What travelers say they love:
Everything was very clean including the bathroom.
Polliany from Bulgaria
Solo traveler
More about Hotel Kaiserhof Wien

More about Hotel Kaiserhof Wien

Experience Luxury and Convenience at Hotel Kaiserhof Wien in Vienna

Hotel Kaiserhof Wien is a 4.0 star hotel located in the heart of Vienna, Austria, offering a range of luxurious facilities to make your stay comfortable and convenient. Enjoy a cup of coffee or a drink at the hotel's coffee shop and bar, or take advantage of the laundry service, room service, safety deposit boxes, airport transfer, tours, valet parking, concierge, and daily newspaper services. Relax and rejuvenate with a massage, or take advantage of the fitness center, sauna, steamroom, and spa. Stay connected with Wi-Fi in public areas and in all rooms, and take advantage of the car park, shuttle service, dry cleaning, express check-in/check-out, library, car hire, luggage storage, daily housekeeping, fireplace, taxi service, and ticket service. Start your day right with a breakfast buffet or continental breakfast, and take advantage of the free fitness center and 24-hour fitness center. Please note that car park onsite is available, but charges apply.

Room Types at Hotel Kaiserhof Wien

Hotel Kaiserhof Wien in Vienna, Austria offers a variety of room types to suit any traveler's needs. Choose from a Business Double Room, Classic Double Room, Classic Double Room with Extra Bed, Junior Suite, Suite, or Superior Double Room. The Business Double Room features a spacious 27 square meters with 1 Double Bed, while the Classic Double Room offers 21 square meters with 1 Double Bed. The Classic Double Room with Extra Bed provides 24 square meters with 1 Double Bed or 1 Sofa Bed. For those seeking more space, the Junior Suite offers 37 square meters with 1 King Bed, while the Suite boasts 42 square meters with 1 King Bed. Finally, the Superior Double Room offers a comfortable 25 square meters with 1 King Bed. Whatever your preference, Hotel Kaiserhof Wien has a room type to make your stay in Vienna a memorable one.

Discover the Beauty of Karlskirche

Just steps away from Hotel Kaiserhof Wien, guests can explore the stunning architecture of Karlskirche. This baroque church is a true masterpiece, featuring intricate details and stunning frescoes. Visitors can climb to the top of the dome for breathtaking views of Vienna. Additionally, the hotel is conveniently located near several public transportation options, making it easy to explore other popular attractions in the city. Whether you're a history buff or simply want to soak up the beauty of Vienna, Hotel Kaiserhof Wien's prime location near Karlskirche is the perfect starting point for your next adventure.

Exceptional Staff and Facilities at Hotel Kaiserhof Wien

Hotel Kaiserhof Wien in Vienna, Austria, boasts exceptional staff who are friendly, kind, and always willing to help. Guests rave about the clean and quiet rooms with beautiful decor, comfortable beds, and excellent facilities. The breakfast buffet is a standout feature, with delicious food and a nice atmosphere. Visitors appreciate the hotel's location and the superb service they receive from the staff. Overall, guests highly recommend this fantastic hotel for its exceptional staff and facilities.

Experience Exceptional Customer Satisfaction at Hotel Kaiserhof Wien

Hotel Kaiserhof Wien in Vienna, Austria is a top-rated hotel that consistently receives high praise from its guests. With an overall rating of 9.3, guests are impressed by the hotel's exceptional cleanliness, comfortable accommodations, and outstanding staff performance. The hotel's location also receives high marks at 9.2, making it an ideal choice for travelers who want to explore the city. Guests also appreciate the hotel's value at 9.2, as well as its top-notch facilities and delicious food at 9.1 each. With such high ratings across the board, it's no wonder that Hotel Kaiserhof Wien is a favorite among travelers to Vienna.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

33 mentions

Housekeeping

14 mentions

Languages spoken
  • English
  • Croatian
  • Dutch
  • French
  • German
  • Hungarian
  • Italian
  • Russian
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Vegetarian
  • Gluten-free
  • Buffet

Location

Frankenberggasse 10, Wieden, Vienna, Austria, 1040
Exceptional
Location

9.2

Airports
  • Vienna International Airport (VIE) - Austria
    18.1 km 32 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    61.7 km
Public transportation
  • Karlsplatz Underground Station
    320 m
  • Museumsquartier Metro Stop
    760 m
Hospital or clinic
  • Paulaner Apotheke
    100 m
Shopping
  • Vienna Naschmarkt
    760 m
Convenience store
  • Denn's Biomarkt Store
    920 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Wiener Staatsoper
    620 m
  • Kunsthistorisches Museum Vienna
    870 m
  • The Hofburg
    1.2 km
  • Belvedere Museum
    1.2 km
  • Historic Center of Vienna
    1.2 km
  • St. Stephen's Cathedral
    1.3 km
  • Prater
    3.1 km
  • Schonbrunn Palace
    4.3 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    5.1 km
  • Schonbrunner Gardens
    5.3 km
Nearby landmarks
  • Travel Shop Rilkeplatz
    40 m
  • Vienna Hofburg Orchestra
    90 m
  • Paulaner Apotheke
    100 m
  • Generali Foundation Museum
    100 m
  • Labor Berset
    110 m
  • Bobby's Food Store
    160 m
  • Friedrich Kummer
    160 m
  • Erzherzog-Johann-Platz
    160 m
  • Alphaville
    170 m
  • Bobby's Foodstore
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Airport transfer fee43 EUR
  • Distance from city center1 km
  • Travel time to airport (minutes)20
Extras
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 74
  • Room voltage220
  • Year property opened1896
  • Most recent renovation2017
Parking
  • Daily parking fee26 EUR

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Hotel Kaiserhof Wien from real guests

Provided by verified guests of Agoda
9.2
Exceptional
Cleanliness9.6
Facilities9.1
Location9.2
Room comfort and quality9.5
Service9.5
Value for money9.2
High score for Vienna
Rating
9+ Exceptional (176)
8-9 Excellent (22)
7-8 Very Good (14)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (55)
Jun - Aug (68)
Sep - Nov (50)
Dec - Feb (46)

Show reviews that mention 

Showing 219 verified guest comments
12345
10.0
Exceptional
Richard from United States
Couple
Stayed 2 nights in August 2021

Outstanding in every respect ”

Incredible value Sparkling clean facility with friendly staff in true Viennese tradition. Exceptional features you’d expect at hotels costing multiples more: extravagant breakfast buffet unlimited specialty coffee fresh squeezed orange juice a dozen different fresh breads juicy American style breakfast items plus one new local specialty daily. Linen tablecloths and napkins. Incredible attention to detail: seasonally adjusted premium bedding. Choose from a variety of pillows. Fresh bottle of water daily. Umbrella to borrow in case it rains. Daily newsletter with interesting tips weather sights to explore. Explore sauna and steam room with amenities free of charge. Cozy reading room with interesting selection of books while enjoying a drink from the bar. Quite location yet 5 mins from opera and major transit routes. Tram 1 scenic route stops in front takes you around the west side of the ring. This hotel is a hidden gem stay away from the expensive places with ritzy names they can’t possibly offer more. Ditch the car we bought a week transit pass and crisscrossed town on subway tram or bus. So fast and convenient.

Reviewed August 06, 2021

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Dear Richard, We, the entire team of the Hotel KAISERHOF Vienna, would like to thank you very much for your exceptionally warm and friendly feedback to us. Your positive words have touched us very much and filled us again with motivation to further improve our standards. It would give us great pleasure to hopefully welcome you again soon with us and remain in the meantime with the most imperial greetings Hotel KAISERHOF Wien Management & Team

Responded August 10, 2021
Hotel Kaiserhof Wien
10.0
Exceptional
Robert from Canada
Couple
Stayed 2 nights in March 2020

Fantastic value and staff”

Wonderful long weekend visit to Vienna with a stay at Hotel Kaiserhof Wien. This place ticks all the boxes - quiet rooms, quiet location, tourist highlights and restaurants within easy walking distance, excellent breakfast with lots of variety, wonderfully helpful staff at front desk (and serving breakfast. Had a minor room issue which was corrected immediately and with much professionalism (thank you again Krista!). No question we will return to Hotel Kaiserhof when we next visit Vienna. Thank you!

Reviewed March 13, 2020

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9.6
Exceptional
Paul from United States
Couple
Junior Suite
Stayed 2 nights in March 2020

Friendly, Helpful and Classic”

The hotel is a classic hotel with plenty of charm. The front desk was very helpful in giving us referrals. The valet was friendly and pleasant. He really went out of his way to help us a couple of times like giving us an umbrella as we were going for a walk and it started to rain. The late night desk person, David, was amazing and helped us with a situation that was critical early in the morning. It can’t say enough good things about the staff. Our room was a junior suite and it was a nice size. The bathroom was spacious and had what we needed. The bed was very comfortable with lots of options for pillows. The location is not bad being close to the train station. We valet parked our car for 21 euros a night. We were able to walk to many attractions. The hotel is not imposing or flashy from the street. Just a warm and friendly place to spend the night. I can’t say anything about the included breakfast as we had to leave so early in the morning. I would recommend the hotel.

Reviewed March 14, 2020

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10.0
Exceptional
Steven from United Kingdom
Couple
Stayed 3 nights in September 2020

Hotel Kaiserhof Wien”

Our stay at Hotel Kaiserhof Vienna was wonderful, made very special by the amazing staff. All staff are very pleasant, always taking time to chat and provide a service above and beyond. Crystal on the front desk was especially helpful, providing us with suggestions and so lovely to chat with. Patricia in the restaurant was also very helpful and nothing was too much trouble. The hotel itself, outstanding in every way and definitely the best hotel we have stayed in. Thank you Kaiserhof Vienna.

Reviewed September 21, 2020

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Dear valued guest, thank you very much for your recent stay at the HOTEL KAISERHOF Wien and for sharing your wonderful review with us. We are truly delighted to receive such amazing praises and shall share it with all our colleagues. We would love to welcome you again! Kind regards, HOTEL KAISERHOF Wien Management & Team

Responded September 24, 2020
Hotel Kaiserhof Wien
10.0
Exceptional
ANDREAS from Cyprus
Couple
Junior Suite
Stayed 4 nights in March 2022

KAISERHOF HOTEL , A LITTLE DIAMOND IN THE HEART OF VIENNA”

Excellent Staff , exceptional cleanliness and quality of service , excellent breakfast and perfectly located ,within walking distance to major attractions .

Reviewed March 08, 2022

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9.6
Exceptional
Mark from United Kingdom
Business traveler
Classic Double Room
Stayed 3 nights in March 2020

Excellent hotel - even better staff”

I stayed here for 3 nights recently on a business trip. I have stayed in a number of hotels in Vienna and now I have a new favourite. The rooms are clean and comfortable (I stayed in a classic double room). They have nice little touches, for example the chocolates on the bed on arrival and the books on the bookshelf. Breakfasts are excellent. The staff deserve a special mention. All the staff at the front desk were friendly and very helpful. The staff at breakfast were also amazing - especially the woman who learnt our room numbers so she didn't have to ask every day. Location is a short walk to the nearest underground station and close enough to walk to the centre. They have umbrellas you can use if it is raining. You can also ride one of the slowest lifts in Vienna if you take the right hand lift - the left hand lift is only marginally faster :)

Reviewed March 06, 2020

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9.6
Exceptional
Polliany from Bulgaria
Solo traveler
Stayed 1 night in February 2020

Excellent location”

Absolutely loved staying at this hotel! The location was central yet quiet. Bed and pillows were very comfortable and I slept really well. The room is pretty small, but it was fine since I was alone. Everything was very clean including the bathroom. I didn’t get a chance to see the pool or the sauna, so can’t comment. The staff were kind, courteous and asked a few times if I needed help setting up transportation to the airport for my early flight. Room service was impeccable, not too pricy either. Breakfast was promptly served at 5am as I requested. Would stay again!

Reviewed February 18, 2020

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10.0
Exceptional
Hendrik from Netherlands
Business traveler
Stayed 1 night in February 2020

Excellent hotel”

Rarely have I been in a hotel this grand. It reminds me of the movie, "Grand Budapest Hotel". The classic paintings, the old-style furniture, the service, just about every aspect of this hotel screams class. It's the type of hotel you would expect in the great city of Vienna.

Reviewed February 20, 2020

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9.6
Exceptional
Nancy from Canada
Solo traveler
Stayed 2 nights in February 2020

Delightful stay”

I needed a hotel for two days before a business meeting at a large global brand hotel which could not accommodate me. I found this lovely, heritage style hotel and it was perfect. The staff were charming and helpful. I arrived at 10:00 in the morning after a long flight from Canada. My room was ready for me and I was able to have a shower and a quick nap before exploring Vienna. Throughout my stay everyone at the hotel went beyond the normal level of service. Breakfast was delicious with lots of choice. The breads were extraordinary and the array of jams and honey still on the comb was wonderful. I would stay here again without hesitation.

Reviewed February 05, 2020

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Dear Valued Guest, we would like to sincerely thank you for taking the time to share your pleasant impressions following your recent stay with us. We are truly humbled by your praises and all of our colleagues are extremely proud for receiving such remarks. It will trigger further motivation to continue the aim of exceeding our guest's expectations. We are very happy that we were able to make your stay as comfy as possible and that you enjoyed your stay with us! We very much look forward to welcoming you back in the hopefully very near future. With kindest regards and best wishes, HOTEL KAISERHOF WIEN Management & Team

Responded February 07, 2020
Hotel Kaiserhof Wien
10.0
Exceptional
Fabian from Switzerland
Business traveler
Stayed 2 nights in August 2021

Special Pruce due pandemic but perfect Service. ”

Just a big thank you. Everything was perfect. The price we paid was not equal to the Service we got.

Reviewed September 02, 2021

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Dear Fabian, we, the entire KAISERHOF team, would like to thank you for your stay with us and for your incredible feedback. It was our pleasure welcoming you and we would be very happy to see you soon at one of our KAISERHÖFE in Vienna or Kitzbühel. In the meantime we remain with the kindest regards Hotel KAISERHOF Wien Management & Team

Responded September 07, 2021
Hotel Kaiserhof Wien
10.0
Exceptional
Wong from Malaysia
Family with teens
Classic Double Room with Extra Bed
Stayed 2 nights in January 2020

Good hotel good location good breakfast good stay ”

Hotel Very clean. Breakfast very good. Highly Recommend to stay here

Reviewed February 03, 2020

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Dear valued Guest, we would like to sincerely thank you for staying at Hotel Kaiserhof Wien and for taking the time to share your wonderful impressions. We are truly humbled by your praises and all of our colleagues are extremely proud for receiving such remarks. It will trigger further motivation to continue the aim of exceeding our guest's expectations. We very much look forward to welcoming you back in the hopefully very near future. With kindest regards and best wishes, KAISERHOF WIEN Management Team

Responded February 03, 2020
Hotel Kaiserhof Wien
9.6
Exceptional
Brian from Austria
Couple
Junior Suite
Stayed 2 nights in July 2021

We will be back.”

The breakfast was great, fried eggs, bacon, pancakes, plus all of the traditional European foods and Mimosas. The staff is top notch here. Very helpful and friendly. Pillow menu allows you to select special pillows including side pillows. Request by 3PM to guarantee. Public transportation stop is just around the corner (about 200meters from the hotel). Lines 1, 62, and several others. Irish Pub next door and several stores close by (DM, Bipa, Billa).

Reviewed July 05, 2021

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Dear Brian, thank you very much for your stay at our hotel KAISERHOF Vienna and for taking the time to share your wonderful impressions with us. It is our pleasure to take care of your comfort and well-being and are very happy that you have enjoyed your stay with us. We hope to welcome you back soon and remain in the meantime with the kindest regards Hotel KAISERHOF Vienna Management & Tem

Responded July 14, 2021
Hotel Kaiserhof Wien
9.6
Exceptional
Mark from United States
Couple
Superior Double Room
Stayed 5 nights in August 2021

Old World Charm”

This hotel is wonderful and has a lot of history. The rooms are very spacious, conveniently designed and quality of linen is exceptional. Location is 3-4 minutes walk to Karl Platz subway station and beginning of the pedestrian area and 1 stop to Stephan Platz. Breakfast is excellent and people are very very kind and helpful. Can't ask for more.

Reviewed August 17, 2021

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Dear Mark, we, the entire team of the Hotel KAISERHOF Wien, would very much like to thank you for your stay and for taking the time to share your wonderful impressions with us. We are so happy about your kind words regarding our history. We are very proud of our 125 years existence. We are looking forward welcoming you soon again and remain in the meantime with the kindest regards Hotel KAISERHOF Wien Management & Team

Responded August 19, 2021
Hotel Kaiserhof Wien
10.0
Exceptional
Lyudmila from Cyprus
Solo traveler
Superior Double Room
Stayed 2 nights in October 2021

Великолепно-Perfect”

All was very good 👍! Thank you so much! We will back to your hotel again!!

Reviewed October 19, 2021

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Dear valued Guest, we the entire team of the hotel KAISERHOF Wien, would like to thank you for your stay with us and for taking the time to share your wonderful impressions with us. We are so happy and are feeling blessed that we have received a ten out of ten rating from you. It fills us with proud and happiness and are looking forward welcoming you back one day! With the kindest regards, Hotel KAISERHOF Wien Management & Team

Responded October 21, 2021
Hotel Kaiserhof Wien
9.6
Exceptional
Maria from Mexico
Couple
Classic Double Room with Extra Bed
Stayed 2 nights in April 2022

The best service”

The best service you can receive in a hotel , from the reception to the breakfast

Reviewed April 23, 2022

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10.0
Exceptional
Riitta from Finland
Couple
Stayed 4 nights in March 2020

excellent hotel”

One of the best hotels that I have stayed.

Reviewed March 15, 2020

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Dear valued guest, Wow what a fantastic review! We are so delighted that you enjoyed your stay with us! It is always fantastic when our dedicated colleagues receive recognition for their efforts and we look forward to the opportunity of welcoming you back hopefully in the very near future. All the best and stay safe! Your KAISERHOF Team

Responded October 01, 2020
Hotel Kaiserhof Wien
9.6
Exceptional
Frederik from Denmark
Family with young children
Stayed 5 nights in July 2021

Admiral suite was amazing!”

we will come back, and experience more of the admiral suite, it was worth every eur!

Reviewed July 31, 2021

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Dear Frederik, thank you very much for your stay with us and your amazing feedback. It would be our pleasure having you back soon again and remain in the meantime with the kindest regards, Hotel KAISERHOF Wien Management & Team

Responded August 10, 2021
Hotel Kaiserhof Wien
9.6
Exceptional
Ron from Israel
Group
Stayed 5 nights in August 2021

Excellent”

A reasonably priced hotel in a great location and with a wonfetful staff.

Reviewed August 17, 2021

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Dear Ron, thank you very much for your stay at the Hotel KAISERHOF Wien and for taking the time to share your wonderful impressions with us. We are happy to receive such an amazing feedback and are looking forward welcoming you hopefully soon again! Kind regards Hotel KAISERHOF Wien Management & Team

Responded August 19, 2021
Hotel Kaiserhof Wien
10.0
Exceptional
boban from Austria
Business traveler
Classic Double Room
Stayed 2 nights in September 2020

Kaiserhof”

Tip top in allen punkten

Reviewed September 29, 2020

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Sehr geehrter KAISERHOF Gast, herzlichen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt im HOTEL KAISERHOF WIEN zu bewerten und zu kommentieren. Wir hoffen Sie wieder bei uns begrüßen zu dürfen! Alles Liebe, Ihr KAISERHOF Team

Responded September 30, 2020
Hotel Kaiserhof Wien
9.6
Exceptional
Viktoras from United States
Group
Classic Double Room with Extra Bed
Stayed 2 nights in July 2021

Super nice!”

I got a 60% discount on agoda.com for this wonderful hotel!

Reviewed July 21, 2021

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Dear Viktoras, thank you very much for your stay at our hotel and for taking the time to share your impressions with us. We are so happy that you have enjoyed your stay so much and would be blessed to welcome you soon again. Kind regards Hotel KAISERHOF Vienna Management & Team

Responded August 10, 2021
Hotel Kaiserhof Wien
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