13 Dec 2018
Thursday
14 Dec 2018
Friday
2 adults
1 room
Hotel Kaiserhof Wien
Hotel Kaiserhof Wien
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7.6
Very good

"Room was spacious, comfortable and clean."

Eva

|

September 19, 2017

Single Room - Guestroom Hotel Kaiserhof Wien
Single Room - Guestroom
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Lobby Hotel Kaiserhof Wien
Lobby
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Lobby Hotel Kaiserhof Wien
Lobby
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Interior view Hotel Kaiserhof Wien
Interior view
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Exceptional
Location
9.3
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What guests are saying:
Well located, very friendly staff, incredible breakfast
Sarah from United Kingdom
Couple
Perfect in everyway. The room is large, clean, very nice decor, and staffs are very helpful and kind.
Pirak from United States
Family with young children
Wonder
Sema from United States
Couple
Great place to stay if you want to be close to the center but away from the hustle and bustle. This hotel is nicely located a few blocks from the center of the city. The facilities are excellent and the staff is very nice and helpful. Don’t pass on this place.
Nestor from United States
Couple
Superlative breakfast.
Thomas from Germany
Family with young children
Best city hotel we’ve stayed in. Clean, everywhere, comfortable bed, friendly staff, close to centre and the most fabulous breakfast. Stay here in Vienna you will love it.
Angela from United Kingdom
Couple
Vey nice staff, large bedroom, and well located
Gilles from Switzerland
Solo traveler
Very clean & very comfortable hotel. Staff are very friendly. Room is equipped with modern and clean furniture. Definitely i will stay again in the same hotel.
Hussain from Bahrain
Couple
good location, nice room, exllent service, great breakfast
mengjie from China
Solo traveler
A very nice hotel with a good location just outside of the Ring Road. Very attentive, helpful staff. High quality room and furnishings as you'd expect. Not cheap, but we snagged a good last minute discount. Recommend.
Matt from Canada
Couple
Newly renovated

Hotel Kaiserhof Wien

Frankenberggasse 10, 04. Wieden, Vienna, Austria, 1040 - View on map
Exceptional location
- 650 meters from city center
- What's nearby?
Exceptional
From 148 reviewsSee what guests said
9.4
/
10
Exceptional cleanliness
9.6
Recommended by 97% of guests
Value for money9.2
Distance to city center1 km
Location rating9.3
Nearest airportVienna International Airport (VIE)
Distance to airport16.3 km

  • 320 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Vienna

Room choices
9.5
Exceptional
Room comfort & quality
This property is in high demand!Last booked 1 hour ago
Superior Double Room
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Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Suite
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Deluxe Suite
...
  • Room size: 62 m²/667 ft²
  • Non-smoking
  • 1 king bed
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Classic Double Room with Extra Bed
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Classic Double Room with Extra Bed
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 1 double bed and 1 sofa bed
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Junior Suite
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Junior Suite
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed
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Double or Twin Room - Allergy-Friendly
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Double or Twin Room - Allergy-Friendly
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Premier Suite
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Premier Suite
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 king bed
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Small Double or Twin Room
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Small Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Double or Twin Room with Ladies Amenities
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Double or Twin Room with Ladies Amenities
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 double bed
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Suite
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Suite
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
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Single Room
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Single Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 single bed
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Have a question for Hotel Kaiserhof Wien?

What people love about the property

  • 9.6
    Exceptional

    "Very clean & very comfortable hotel."

    Hussain

    |

    September 15, 2017

  • 10.0
    Exceptional

    "Together with the comfortable room, it was a wonderful stay."

    Lok Y.

    |

    June 7, 2017

  • 10.0
    Exceptional

    "Good spread for breakfast and welcoming staff."

    Syed

    |

    December 3, 2016

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More about Hotel Kaiserhof Wien

More about Hotel Kaiserhof Wien

9.6
Exceptional

"Vey nice staff, large bedroom, and well located"

Gilles

|

December 27, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

7.6
Very good

"This hotel was a pretty good overall"

seungwoo

|

April 24, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (148)Booking.com Reviews (1116)
9.4
/
10
Exceptional
From 148 reviews
Cleanliness9.6
Facilities9.3
Location9.3
Room comfort and quality9.5
Service9.5
Value for money9.2
Provided by verified guests of Agoda
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All guests (148)
All room types
Showing 93 verified guest comments
12345
10.0
Exceptional
Bernadette from Ireland
Group
Double or Twin Room - Allergy-Friendly
Stayed 2 nights in November 2018
Little things mean a lot”
The little touches like the sweets on the pillow on arrival , the cakes in the room the little token of biscuits on departure as a thank you for staying in hotel. The very friendly, helpful staff. B. C.
Reviewed December 04, 2018
Dear Bernadett, thank you very much for taking time to comment on your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF WIEN. Imperial greetings from Vienna Yours KAISERHOF Team
Responded December 07, 2018
Hotel Kaiserhof Wien
9.2
Exceptional
Denise from Philippines
Family with teens
Classic Double Room with Extra Bed
Stayed 3 nights in October 2018
GREAT!”
Great breakfast. Housekeeper Zen was very helpful-- she recommended places and events to us as well as weather reports. Front desk was also very kind-- giving directions and making sure we got the same exact hotel room when we returned from Prague. The breakfast is wonderful. Delicious spread with quality produce everyday. There are only 2 negatives--- there was an asian waitress who yelled at my father about coffee one morning (which we found VERY strange because everyone was EXTREMELY NICE) and that the road is a one way road that UBER kept circling blocks to get to (if you're walking or taking public transport, it's absolutely no problem). All in all, would return again. Most definitely.
Reviewed November 12, 2018
Good Morning Denise, thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF WIEN one day. Greetings from Vienna Yours KAISERHOF Team
Responded November 30, 2018
Hotel Kaiserhof Wien
10.0
Exceptional
Sandra from United Kingdom
Couple
Small Double or Twin Room
Stayed 3 nights in August 2018
We stayed an extra 3 nights!!”
I have already written a very positive review for the Kaiserhof as we stayed there the 3 nights previous to this booking and chose to stay another 3. We loved everything about the place but especially the friendly staff! It really made a difference as we were dealing with a family tragedy. Well done to the staff of the hotel. We will be back..... Thanks
Reviewed August 22, 2018
Dear Sandra, we hope you had a pleasant journey home. We try to make our guests stays at HOTEL KAISERHOF WIEN as comfortable as possible. We wish all guests only positive moments at KAISERHOF - unfortunately, the circumstances sometimes do not allow this. We are very pleased to read that we were able to help a little during your your difficult time and made your stay with us a bit "pleasant". We would be very happy if you return to us soon again. Greetings from Vienna Your KAISERHOF team
Responded August 24, 2018
Hotel Kaiserhof Wien
10.0
Exceptional
Sandra from United Kingdom
Couple
Small Double or Twin Room
Stayed 3 nights in August 2018
Exceptional in every way thanks!!”
From the moment we set foot in the hotel we were treated very well. My husband was trying to park the car outside of the hotel but there were roadworks which prevented us from using our GPS correctly. I walked around the block until I found the hotel and Johannes was on the reception desk, he offered to talk to my husband on the phone and direct him to the hotel. Amazing assistance!! The front office staff were always friendly and had a smile on their faces. Same could be said of the restaurant and cleaning staff. The room was the cheapest of them all.... the small double which was adequate for us. It had everything you could want and was cleaned thoroughly daily. The beds were comfortable, the fridge stocked, room service available, clean bathroom, beautiful white towels, white bed linen and attention payed to every detail. Very close to the underground, the trams stop and easy walking distance to the city. We enjoyed our stay so much that we booked for another 3 nights.
Reviewed August 22, 2018
Dear Sandra, thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback. We look forward welcoming you back at the KAISERHOF WIEN one day. Sunny greetings from Vienna Yours KAISERHOF Team
Responded August 24, 2018
Hotel Kaiserhof Wien
10.0
Exceptional
Karen from United Kingdom
Solo traveler
Single Room
Stayed 2 nights in September 2018
Friendly and beautiful hotel”
I stayed in the Kaiserhof for 2 nights. The hotel staff were all so helpful, the concierge/reception staff assisted with train/bus/taxi information, directions and recommendations, they were polite, friendly and very efficient. I can’t speak highly enough of them. My room was very clean, well decorated, well furnished, nothing about it looked tired like some hotels can be. My bed was very comfortable with very nice linen. The breakfast was plentiful with an excellent selection of fruit, yoghurt, meats, eggs, cheese and breads. The waiting staff were attentive and helpful. The street the hotel is situated in is nice and quiet and is within comfortable walking distance of Saint Stephens square, the Hapsburg Palace and the museum quarter. I would happily stay here again on any future trips to Vienna.
Reviewed September 15, 2018
9.6
Exceptional
ann from United States
Couple
Junior Suite
Stayed 2 nights in July 2018
Exceptional ”
Found this hotel on Trip Advisor and saw that it was in a good location and offered what we needed. The hotel far exceeded what we expected. Located on a quiet block away from the popular streets but close enough to walk everywhere. The new renovations are lovely and our breakfast every morning was great.
Reviewed July 17, 2018
Good Morning Ann, thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF WIEN one day. Greetings from Vienna Yours KAISERHOF Team
Responded November 30, 2018
Hotel Kaiserhof Wien
10.0
Exceptional
Fumi from Hong Kong
Couple
Small Double or Twin Room
Stayed 2 nights in July 2018
Very nice hotel to conclude our trip!”
The hotel located at about 7 minutes walk away from one of Vienna's major attraction (The Opera House), on a quiet side street. Everything was nice including room, staff, service and food. We were tired of eating out after 12 days of travel. We had clear Chicken Soup, deep fried Chicken strip with potato salad & lamb lettuce, and Mojito at the bar on our last night. I had to say all of these were right and perfect in many way and we were so delighted! It was a quite satisfying stay although it was just for two nights. Highly recommended to book whilst in Vienna!
Reviewed July 10, 2018
Good Afternoon Fumi, thank you so much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN. Sunny greetings from Vienna Yours KAISERHOF Team
Responded July 20, 2018
Hotel Kaiserhof Wien
10.0
Exceptional
martin from United States
Couple
Superior Double Room
Stayed 4 nights in October 2018
Vunderbar ”
This is one of the finest hotels we have ever stayed in. Family owned, friendly and knowledgeable staff, and tasty breakfast. Great location near Opera. We would definitely stay here again.
Reviewed October 11, 2018
Dear MArtin, thank you very much for taking time to comment your stay at the KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN one day! Kind regards Yours KAISERHOF Team
Responded October 15, 2018
Hotel Kaiserhof Wien
10.0
Exceptional
Zinovskaya from Russia
Solo traveler
Small Double or Twin Room
Stayed 1 night in December 2016
Good hotel with nice breakfast not far from Vienna Opera”
Friendly stuff, good breakfast, nice clean quite rooms. 10-15 minutes walk to Vienna Opera and 5 minutes to metro station and 2 km to central railway station. The only minus is that you can't turn on heating in the room, you should call for someone to do it. Ones I came back late at night and it was cold in the room.
Reviewed December 28, 2016
Dear Guest Thank you for your feedback and your review! Yours KAISERHOF Team
Responded June 12, 2017
Hotel Kaiserhof Wien
9.2
Exceptional
Gunther from Mexico
Group
Single Room
Stayed 2 nights in March 2016
exceptional experience that surpassed expectations!”
The Best Western Kaiserhof commands a good location a couple blocks from Karlsplatz. Public transportation is within easy access, and most major attractions for tourists are within walking distance. All staff members were extremely courteous and eager to be of service at every opportunity. Our standard room was tastefully decorated and comfortable without any doubt. We were impressed by the bathroom amenities. The breakfast buffet was an experience to enjoy! We would definitely try to book this property again!
Reviewed March 28, 2016
Dear Guest Thank you for your feedback and your review! Yours KAISERHOF Team
Responded June 12, 2017
Hotel Kaiserhof Wien
9.2
Exceptional
Gunther from Mexico
Couple
Classic Double Room with Extra Bed
Stayed 2 nights in March 2016
exceptional experience that surpassed expectations!”
The Best Western Kaiserhof commands a good location a couple blocks from Karlsplatz. Public transportation is within easy access, and most major attractions for tourists are within walking distance. All staff members were extremely courteous and eager to be of service at every opportunity. Our standard room was tastefully decorated and comfortable without any doubt. We were impressed by the bathroom amenities. The breakfast buffet was an experience to enjoy! We would definitely try to book this property again!
Reviewed March 28, 2016
Dear Guest Thank you for your feedback and your review! Yours KAISERHOF Team
Responded June 12, 2017
Hotel Kaiserhof Wien
9.2
Exceptional
Tze from Malaysia
Family with young children
Small Double or Twin Room
Stayed 1 night in March 2016
Excellent stay!”
We were here for one night and the only regret was the stay was too short! Everything from the room to the staff and the breakfast were superb! Love the breakfast especially. A wide range of nice food to be chosen, we wish we have another stomach haha. The location is just nice it's nearby to everything and it's an interlink change for the underground. Will defintely come back!
Reviewed March 07, 2016
Dear Guest Thank you for your feedback and your review! Yours KAISERHOF Team
Responded June 12, 2017
Hotel Kaiserhof Wien
10.0
Exceptional
Peter from Denmark
Business traveler
Stayed 5 nights in November 2013
Fatastic stay in the best, Best western Hotel ever”
location, staff and hotel design
From when i arrived, it was a great surprise, the hotel it self has a lot of history and the design was great, friendly and efficient staff where always at hand. Room was very comfortable and overall a great value for money. It was really a pleasant surprise overall and would love to go back.
Reviewed December 28, 2013
Hello from Vienna Thank you for your review! Yours KAISERHOF Team
Responded September 12, 2018
Hotel Kaiserhof Wien
9.2
Exceptional
Keith from United Kingdom
Couple
Double or Twin Room - Allergy-Friendly
Stayed 2 nights in April 2018
Very Friendly Hotel”
Very Friendly hotel comfortable clean and well positioned Really helpful and friendly staff where nothing was too much trouble Everyone tried hard to make our stay really good. Rooms were really good too although we had upgraded before arrival. Nice breakfast and extremely attentive staff.
Reviewed April 09, 2018
Dear Keith, thank you so much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN. Kind regards Yours KAISERHOF Team
Responded April 20, 2018
Hotel Kaiserhof Wien
9.6
Exceptional
Shmuel from Israel
Couple
Double or Twin Room - Allergy-Friendly
Stayed 3 nights in February 2018
Great hotel”
One of the best hotels I've stayed in. Wonderful location, walking distance from Wien's Opera, Beautiful settings of all hotel's facilities: Lobby, Dining room, Guest rooms. Everything is perfectly clean and tidy. Breakfast is the very good and rich, served in a very elegant way. All Hotel stuff are very kind welcoming. One thing to pay attention to, is that the ground floor rooms that are not facing the street are below hotel's courtyard's level and their large windows are facing some kind of a service area
Reviewed February 26, 2018
Good Morning Shmuel, thank you for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF WIEN one day. Kind regards Yours KAISERHOF Team
Responded March 21, 2018
Hotel Kaiserhof Wien
10.0
Exceptional
Nestor from United States
Couple
Double or Twin Room - Allergy-Friendly
Stayed 2 nights in January 2018
Excellent ”
Great place to stay if you want to be close to the center but away from the hustle and bustle. This hotel is nicely located a few blocks from the center of the city. The facilities are excellent and the staff is very nice and helpful. Don’t pass on this place.
Reviewed January 06, 2018
Good Morning Nestor, thank you for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF WIEN one day. Kind regards Yours KAISERHOF Team
Responded March 21, 2018
Hotel Kaiserhof Wien
10.0
Exceptional
agostino from Italy
Group
Superior Double Room
Stayed 4 nights in August 2018
Best hotel in wien”
Fantastic hotel Excellent rooms,big and quiet Nice personnell Best hotel i stayed Recently in Wien
Reviewed September 07, 2018
Dear Agosino, thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look forward welcoming you back at the KAISERHOF WIEN one day. Sunny greetings from Vienna Yours KAISERHOF Team
Responded September 12, 2018
Hotel Kaiserhof Wien
8.4
Excellent
Maria from Philippines
Solo traveler
Room
Stayed 4 nights in August 2018
Clean and homey”
The hotel is so comfortable and clean. Breakfast is amazingly curated with uniques jellies and teas. Bedroom is of right size. The toiletries are quite nice. too.
Reviewed September 01, 2018
Dear Maria, thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look foward welcoming you back again at the KAISERHOF one day. Greetings from Vienna Yours KAISERHOF Team
Responded September 03, 2018
Hotel Kaiserhof Wien
10.0
Exceptional
Gordon from United Kingdom
Couple
Classic Double Room with Extra Bed
Stayed 3 nights in October 2018
A fantastic hotel handy for the city centre”
The hotel was clean and comfortable and all the staff were exceptional
Reviewed October 09, 2018
Dear Gordon, thank you very much for taking time to comment your stay at the KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN one day! Kind regards Yours KAISERHOF Team
Responded October 15, 2018
Hotel Kaiserhof Wien
10.0
Exceptional
Pirak from United States
Family with young children
Junior Suite
Stayed 2 nights in January 2018
Exceptional”
Perfect in everyway. The room is large, clean, very nice decor, and staffs are very helpful and kind.
Reviewed January 31, 2018
Good Morning Pirak, thank you for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF WIEN one day. Kind regards Yours KAISERHOF Team
Responded March 21, 2018
Hotel Kaiserhof Wien
12345
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  • Exceptional location
  • Kunsthistorisches Museum
  • Karlsplatz Underground Station is within 0.32 km