Excellent 8.1
Based on 58 reviews

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About this property


Built in 2012, Hotel Kapok - Shenzhen Bay Branch is a distinct addition to Shenzhen and a smart choice for travelers. Only 20 KM away, this 4.5-star hotel can be easily accessed from the airport. A well-kempt environment and its proximity to Poly Theatre, Coastal City, Tianli City Shopping Center give to this hotel a special charm.

Hotel Kapok - Shenzhen Bay Branch offers impeccable service and all the essential amenities to invigorate travelers. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, casino, 24-hour front desk, 24-hour room service, facilities for disabled guests.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating, provided to help guests recharge after a long day. The hotel offers many unique recreational opportunities such as fitness center, indoor pool, tennis courts, garden. Whatever your purpose of visit, Hotel Kapok - Shenzhen Bay Branch is an excellent choice for your stay in Shenzhen.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Swimming pool [indoor]
  • Tennis court(s)

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 65 USD
Breakfast Charge (when not included in room rate): 24 usd
Check-In From: 02:00PM
Check-Out Until: 12:00 AM
Distance from City Center: 10 KM
Distance to Airport: 20 KM
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 22
Number of Restaurants: 2
Number of Rooms : 242
Parking Fee (per day): 0 usd
Reception Open Until: 12:00PM
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 2012
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type

based on 58 reviews
  • Cleanliness 9.1
  • Facilities 8.9
  • Location 7.0
  • Room comfort and quality 8.3
  • Service 8.6
  • Value for money 7.8
  • Food and dining 7.3


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