
Hotel Kaya
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island.
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.Front desk [24-hour]
Airport transfer
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Wi-Fi in public areas
Daily housekeeping
Smoke-free property
Clean & Comfortable”
Got TV private toilet and very clean..no onion smell my nose is very sensitive to this smell.. will stay again in the future..
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Thanks for your kind and lovely words, Aszrol! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Jacob
Nice experience ”
cheap & comfortable hotel. also provide coway. thanks
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Kind and friendly staff.”
Nice and cheap hotel if you're holding on with your budget.
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Hi, Bertha! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
Complete utility”
Love the comfy room design and complete utility.
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Hi, Lindsay! Thank you for sharing your love with us. We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly.Regards, Jane!
Exceptional”
Good value for money
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Hi, we are grateful that you took the time to rate us highly. We feel blessed to have your love and support. Regards, Simon
Very good”
Salute to the staff that really nice to us during our very late check in at 2am🥺 thank you for your service! Keep up the good work.
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So-so, improvement needed ”
Everything is nice and I saw some improvement after few times stayed at here. Drinking machine for drinking water is provided. Curtain is changed to a nice and thicker one. Wi-Fi still so bad, TV channel accessible but something wrong with the TV as the TV light is so dim. But my worst experience is when I go out to find something to eat around 6pm the staffs at counter asked us to be back soon, latest on 8pm. Or else they will lock the main door. Urmmmm... What???! She want to go back home earlier to sleep isn't ? This makes me feel so frustrated actually.
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Hi, Wai. Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Karen
Acceptable”
Been here 2 times already and both times no given towel. The second time here our deposit was deducted with the reason our room is messy (didn't tidy up the bed). Bad experience here. Also there is no elevator, the stairs are to small to step and high. Not recommended for those with lots of luggage.
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Hi, Mys! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!
Acceptable”
Its good for solo traveler
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Hi, Adi! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.
Stairs too high to climb & Cant sleep at night due to noise on deck”
Noise on deck, Cant sleep whole night. Orginal room price before Promotion are actually actual price. Offered 70% on agoda was a big lie. Don't falls to this trap
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Dark and small”
The place is too dark and small and quite dangerous for a ladies solo travel.
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Hi, Agnes! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!
Acceptable”
Not good and will suddenly black out
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Hi Lo, We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Kartika!
Good value for money”
The hotel is about 5 km. from the centre of Kota Kinabalu. The hotel is very close to the pick-up point for mini-buses into K.K. (about 50 meters) and it costs 2 ringgit one-way. For a wireless internet connection it is better to be on the 1st floor than the 2nd floor. My room with a double-bed (a "queen") has a good bathroom, good air-conditioning, good wireless connection, comfortable bed. There is a TV but I have not tried it. Room cost about 11 Euros per night booking on the internet; it would have cost about 14 Euros per night paying directly at reception. Nice friendly hotel-staff.
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VERY RECOMMEND”
Clean hotel with a cheaper price.. WORTH... Never regret to stay here if u had to stayed with big family or group.. I booked 3 room with queen bed. No coffee maker but still recommend because the hotel is clean.
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Suitable for budget travellers”
Good and helpful staff (especially the lady), near with convinience shops, restaurants and marts, around 10km from city center but you can get the bus around 50m,lousy Wi-Fi connection,worth the pay, last but not least it's more comfortable if the window curtain can be thicker because the sunlight too strong and shine into the room on afternoon.
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Everything is good. Facilities need check up and maintenance ”
Lamp at toilet and room can't be light up. Need maintenance. Only one socket and too far from bed for charging. It would be better if have small table beside the bed
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Clean”
The toilet at the room need to upgrade
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Excellent”
the bathroom is a little dirty as well the floor mat. the location is quite far from KK center but the staff are extremely helpful!
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Smell of sigaret smoke in the room”
The woman at the counter was great. The room was small, but clean. However, there was an awful smell of sigarets in the room. As if 10 people had smoked in the room just before we arrived. We had two rooms with windows. In one room we were able to get rid of the smoke, in the other one not so much, which was horrible. Especially for kids, this is very unhealthy. Sheets and towels were clean, but had holes in them.
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It's OK if you travel alone”
The room is surprisingly not that bad, surrounded by eateries, 5 minutes walking distance to night market, TV functioning good. The only thing is no WiFi.
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