Hotel Keihan Universal City
Free Wi-Fi
2017

Hotel Keihan Universal City

6-2-78 Shimaya, Konohana-Ku, Bay Area, Osaka, Japan, 554-8585
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    Exterior view Hotel Keihan Universal City

    Hotel Keihan Universal City Reviews

    8.6
    Excellent
    /10
    (1218 reviews)See what guests said
    8.4
    Excellent

    "The hotel staff was all very friendly."

    Deborah

    -

    November 6, 2018

    8.7
    Excellent cleanliness
    Recommended by 93% of guests

    Things you’ll love about Hotel Keihan Universal City

    Things you'll love

    • 120 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Safety deposit boxes

    Exceptional
    Location
    9.3
    See map
    Exceptional location
    Nearby
    Popular
  • Universal City Walk Osaka80 m
  • Little Osaka90 m
  • Universal City Train Station120 m
  • Universal Studios Japan640 m
  • Ajikawaguchi Train Station800 m
  • Sakurajima Train Station910 m
  • Asashiobashi Subway Station1.34 km
  • Tempozan Tosenjo1.35 km
  • Tempozan Ferris Wheel1.5 km
  • Tempozan Giant Ferris Wheel1.53 km
  • This property is in high demand!

    Booked 37 times in the last 3 days | 10 travelers are looking at this property right now

    Value for money8.3
    Distance to city center4.5 Miles
    Location rating9.3
    Nearest airportOsaka International Airport (ITM)
    Distance to airport13.6 km

    Rooms available at Hotel Keihan Universal City

    8.3
    Excellent
    Room comfort & quality
    Connecting Room Non-Smoking
    Connecting Room Non-Smoking
    ...
    • Room size: 54 m²/581 ft²
    • Non-smoking
    • 4 single beds and 2 sofa be...
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    Comfort Twin Room (Movie Theme Type)
    Comfort Twin Room (Movie Theme Type)
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    Enter dates to see prices
    Comfort Twin Non-Smoking
    Comfort Twin Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Shower and bathtub
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard Quad Room
    Standard Quad Room
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    Enter dates to see prices
    Comfort Triple Room (Forest Theme)
    Comfort Triple Room (Forest Theme)
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    Enter dates to see prices
    Casual Double Room
    Casual Double Room
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    Enter dates to see prices
    Standard Triple Room
    Standard Triple Room
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    Enter dates to see prices
    Comfort Twin Room (Lake Theme Type)
    Comfort Twin Room (Lake Theme Type)
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    Enter dates to see prices
    Comfort Triple
    Comfort Triple
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Casual Triple Room - Non-Smoking
    Casual Triple Room - Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Shower and bathtub
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Have a question for Hotel Keihan Universal City?

    What people love about Hotel Keihan Universal City

    • 10.0
      Exceptional

      "The Feeling of staying right next to it was amazing."

      Daryl

      |

      September 27, 2018

    • 10.0
      Exceptional

      "The room design is cute and the location is very strategic, near USJ and train station."

      NUR

      |

      December 11, 2018

    • 6.8
      Good

      "Facilities were clean had 24 hours shop nearby and lots international restaurants in the area including hard rock cafe."

      Delchina

      |

      April 21, 2017

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    More about Hotel Keihan Universal City

    More about Hotel Keihan Universal City

    10.0
    Exceptional

    "The location is perfect because its next to the universal ci..."

    goldamia

    |

    April 22, 2016

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Nice n beautiful hotel"

    Noorhidayah

    |

    December 10, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Japanese cuisine
    Japanese cuisine
    Kushi-Ya Monogatari Universal City Walkosakatm
    40 m Japanese
    Inaba Wako Universal City Walkosaka
    40 m Japanese
    Daiki Suisan Sushi-Go-Round ( Kaitensushi ) Universal City Walk Osaka
    50 m Japanese, Sushi
    American cuisine
    American cuisine
    Hard Rock Cafe Universal Citywalk Osaka
    170 m American, Bar
    Hard Rock Cafe Osaka
    170 m American, Bar
    Moonshine Karaoke Bar
    5.5 km American, Bar, Fusion
    Cafe
    Cafe
    Mumin Stand Universal City Walkosaka
    40 m Cafe
    Pancake Days Universal City Walk
    40 m Cafe
    Starbucks Coffee Hotel Keihan Universal Tower
    100 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Hotel Keihan Universal City from real guests

    Agoda Reviews (1218)Booking.com Reviews (4590)
    8.6
    /
    10
    Cleanliness8.7
    Facilities8.2
    Location9.3
    Room comfort and quality8.3
    Service8.6
    Value for money8.3
    Provided by verified guests of Agoda
    All languages
    All guests (1218)
    All room types

    Show reviews that mention 

    Showing 764 verified guest comments
    12345
    7.6
    Very good
    YOKE from Malaysia
    Family with teens
    Comfort Triple
    Stayed 2 nights in January 2019

    Very good”

    My 2 teenage children and I stayed at this hotel for 3 days and 2 nights because of its convenient distance to Universal Studios Japan. After exiting the train station (Universal Studios City St.), it just took a few minutes to reach the hotel. Check in and check out process was quite efficient. Some of the staff were able to converse in English but not exactly proficient. At every floor, the rooms had a certain theme which was really cute and made the ambience more comfortable. The room was also clean and comfortable. As for the TV, after 3pm ( check in time) channel 5 ( has its own sub-channels) offers movies such as Harry Potter, Jurassic Park and Minions on repeat in case you get bored. However, one downside was that they apparently don't provide mineral water in our package so we resorted to buying mineral water at Lawson as we are not accustomed to drinking tap water. Overall, it was a good stay.

    Reviewed February 10, 2019

    Thank you for staying with us. We are delighted that you liked our hotel. And we appreciate the compliment. Your kind words are a great motivation for us. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to seeing you again soon! At last we appreciate you took the time to write this review. Best regards, HOTEL KEIHAN UNIVERSAL CITY

    Responded March 01, 2019
    Hotel Keihan Universal City
    10.0
    Exceptional
    Jacqueline from Singapore
    Couple
    Comfort Quadruple Room - Non-Smoking
    Stayed 2 nights in February 2019

    EXCELLENT HOTEL”

    PERFECT LOCATION Walking distance to USJ

    Reviewed February 28, 2019

    Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, HOTEL KEIHAN UNIVERSAL CITY

    Responded March 01, 2019
    Hotel Keihan Universal City
    9.2
    Exceptional
    rani from Indonesia
    Couple
    Casual Double Non-Smoking
    Stayed 1 night in June 2018

    Great hotel”

    It's in the same complex with Universal Studio Japan. Many restaurants and shops nearby. We got upgraded to family room so the room is big, the beds are comfortable, love everything about the room and bathroom. Surely it is an option if you are going to USJ. So you can fully enjoy your day and rest well.

    Reviewed June 05, 2018

    Terima kasih sudah menginap di Hotel Keihan Universal City kali ini. Terima kasih sekali lagi karena telah menerima pujian dari pujian itu. Kata-kata hangat dari para pelanggan kami merupakan dorongan besar bagi kami. Saya akan terus meningkatkan di masa depan agar tidak malu dengan kata-kata yang Anda berikan. Semua staf menunggu dari bawah untuk sehari kita bisa bertemu lagi. Terima kasih atas kerja sama Anda dalam kontribusi saat saya sibuk. Hotel Keihan Universal City

    Responded October 17, 2018
    Hotel Keihan Universal City
    9.2
    Exceptional
    Anna from Australia
    Family with teens
    Comfort Twin Non-Smoking
    Stayed 3 nights in April 2018

    Exceptional”

    The good: - Very convenient location for USJ. Next to Universal City Walk and near station. - Good sized room and bathroom, large bath. Cute themed rooms. - Friendly, helpful staff. - PJs provided. The not-so-good: - No complaints!

    Reviewed May 02, 2018

    Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal City

    Responded May 18, 2018
    Hotel Keihan Universal City
    9.2
    Exceptional
    Surachai from Thailand
    Family with teens
    Comfort Triple
    Stayed 3 nights in March 2018

    Nice and easy access to USJ”

    The hotel is only a few steps to both USJ and universal city station. Next to the hotel there are a variety of convenient stores and restaurants. All members in a family would certainly enjoy staying in this hotel. Moreover, we could spend a whole day in USJ without going anywhere. The accommodation was clean and private.

    Reviewed March 10, 2018

    Thank you for staying at our hotel. And we really appreciate your kind words of praise regarding the convenient location of our hotel near a train station. Please consider staying with us again for the convenience of our location. We look forward to your next stay. At last we appreciate you took the time to write this review. Best regards, HOTEL KEIHAN UNIVERSAL CITY

    Responded March 13, 2018
    Hotel Keihan Universal City
    9.2
    Exceptional
    Noorhidayah from Malaysia
    Couple
    Casual Double Non-Smoking
    Stayed 1 night in December 2018

    good lucation to go to usj”

    nice n beautiful hotel

    Reviewed December 10, 2018

    Thank you for staying with us. We are delighted that you liked our hotel. And we appreciate the compliment. Your kind words are a great motivation for us. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to seeing you again soon! At last we appreciate you took the time to write this review. Best regards, HOTEL KEIHAN UNIVERSAL TOWER

    Responded December 11, 2018
    Hotel Keihan Universal City
    8.8
    Excellent
    Jaruwan from Thailand
    Couple
    Casual Double Non-Smoking
    Stayed 1 night in October 2017

    so so”

    near by usj, during the night time i called to reception ask about air-con in the room and he said in the room no air-con if you want cooler just opened the window. It wasn't good answer for hospitality.

    Reviewed November 01, 2017

    Dear Mr/Ms. Jaruwan Thank you for staying at our hotel. But we sincerely apologize that a staff was rude to you. He should have given you some good suggestions that you feel comfortable. We value your opinion, and will use it to better our hotel. We look forward to your next stay. At last we appreciate you took the time to write this review. Regards, Hotel Keihan Universal City NODA

    Responded November 04, 2017
    Hotel Keihan Universal City
    8.0
    Excellent
    Amy from Malaysia
    Couple
    Casual Double Non-Smoking
    Stayed 3 nights in June 2017

    100% GOOD”

    Everything is great, nothing to complain about especially if you are visiting Universal Studio Japan. Even if you aren't and you're a traveller with JR National Rail Pass. This is still a great location to stay in when in Osaka.

    Reviewed July 31, 2017

    Thank you for staying at our hotel. And we really appreciate your kind words of praise regarding the convenient location of our hotel near a train station. Please consider staying with us again for the convenience of our location. We look forward to your next stay. At last we appreciate you took the time to write this review. Best regards, Hotel Keihan Universal City

    Responded August 02, 2017
    Hotel Keihan Universal City
    10.0
    Exceptional
    Elizabeth from Philippines
    Family with teens
    Standard Triple Non-Smoking
    Stayed 4 nights in June 2017

    Perfect hotel for families wanting a total universal studios experience”

    I love the hotel. Getting from the airport to the hotel is so easy riding the airport limousine. It stops at the neghbor hotel kintetsu which is only a 3 minute walk. Checking in is a breeze. The staff are pleasant and can speak English. The standard triple room was spacious for the three of us and I just love the bathroom! The toilet was a toto washlet and has warm seat! Toiletries , towels and complimentary pajamas are replaced everyday. It is only about 5 minutes walk to universal studios and 3 minutes walk to the train station. So many restaurants around and lawsons groceries. Everything is within reach! There's a microwave oven, ice and vendo machine on each floor. All that for a great price. We stayed 4 nights snd we had a pleasznt sleep each night. Thank you Hotel Keihan Universal City. We would recommend it to friends and family .

    Reviewed June 25, 2017

    Thank you for staying at our hotel. And we appreciate your kind words of praise for our staff. Your kind words are a great motivation for us. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon! At last we appreciate you took the time to write this review. Best regards, Hotel Keihan Universal City

    Responded June 28, 2017
    Hotel Keihan Universal City
    8.8
    Excellent
    Christine from Indonesia
    Family with young children
    Standard Quadruple Non-Smoking
    Stayed 2 nights in May 2017

    Excellent choice for USJ ”

    If u r planning to go to USJ Osaka , this is the perfect place to stay for you n your family. we stayed here for 2 nights and 3 days. the staffs are very friendly. u can buy the USJ tickets right on their reception area. The hotel itself is quite colorful with lots of things from movie set. The hotel just outside the Uni City Station and plenty of restaurants to choose from at Uni City Walk. Next time we will try its sister hotel, The Keihan Uni Tower..

    Reviewed June 01, 2017

    Thank you for staying at our hotel. And we appreciate the compliment. Your kind words are a great motivation for us. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again at Hotel Keihan Universal Tower! At last we appreciate you took the time to write this review. Best regards, Hotel Keihan Universal City

    Responded June 21, 2017
    Hotel Keihan Universal City
    8.8
    Excellent
    SIU from Hong Kong
    Family with young children
    Comfort Triple
    Stayed 5 nights in April 2017

    Excellent”

    The hotel is just 5 minute walk to the USJ and you can buy USJ entrance tickets and express tickets there (today and the day after) at prices same on the USJ website with no service charge. It is very convenient for those who want to visit USJ but cannot fix the date before departure (like us going with kids). The rooms are clean and spacious for family. But the car park is a bit expensive and would be nice if it can be free for hotel guests.

    Reviewed April 16, 2017

    Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal City

    Responded April 21, 2017
    Hotel Keihan Universal City
    9.6
    Exceptional
    Annadelle from Philippines
    Family with young children
    Comfort Triple
    Stayed 4 nights in April 2017

    Wonderful hotel near the USJ Citywalk and Universal City station!”

    My family and I stayed here for 4 nights. At first I was hesitant to book this hotel since it might be "too Japanese" for us. I changed my mind after getting a really good deal on their Comfort Triple rates and decided to give it a try. The hotel is very, very near the Universal City Station. Upon exiting the station, you could already see the Gap store which is just outside the hotel entrance. The main entrance is somewhat hidden from the main City Walk street which I particularly like since you get to have some privacy going in and out of the hotel especially since there are tons of people walking by the USJ City Walk area. Check-in was at 3pm but we arrived at the hotel at around 12nn. After dropping our bags at the baggage drop area, we went for lunch and a tour around USJ City Walk and the bay front. We were so tired of walking the whole day the day before so we came back to the hotel after an hour and just stayed at the hotel lobby for a minutes and later on asked the lady at the counter if we can already go to our room. To our surprise, she obliged and told us that our room key was with her colleague who was already waiting for us at our room. So we went upstairs and true enough the lady was there with our room key with our luggages neatly placed inside our room! Talk about superb customer service! We were happy to see that our rooms had 1 double bed and 2 single beds big enough to accommodate 4 persons. The room has enough space to move around although it's still fairly smaller from standard room sizes we were used to (27sqm vs 35sqm), but it's Japan so no complaints there. We had a nice window facing what looks like some factories but what was odd though was that half of the window was a wall. I thought at first that that maybe because our room was near the elevator and elevator took some amount of space but actually it was the same setup with the other rooms. Regardless, the half-a-window room provided ample lighting and was enough to prevent us f

    Reviewed April 14, 2017
    9.2
    Exceptional
    Edilyn from Philippines
    Group
    Casual Double Non-Smoking
    Stayed 1 night in November 2016

    Best value hotel option when going to USJ”

    The hotel is a 3minute walk to USJ and is the best value one among the USJ partner hotels. I recommend this hotel for those who want to visit USJ. Clean, cozy and very good location. Room size is the average Japanese hotel room size since it's considered to be in a prime location.

    Reviewed March 04, 2017

    Thank you for staying at our hotel. And we really appreciate your kind words of praise regarding the convenient location of our hotel near a train station. Please consider staying with us again for the convenience of our location. We look forward to your next stay. At last we appreciate you took the time to write this review. Best regards, Hotel Keihan Universal City

    Responded May 08, 2017
    Hotel Keihan Universal City
    9.6
    Exceptional
    soo from Singapore
    Couple
    Casual Double Non-Smoking
    Stayed 1 night in October 2016

    Great location to USJ”

    Great location and great place to get the USJ ticket without needing to queue at the theme park. Juz get the actual tix n proceed to the park entrance. Can park your luggage with the hotel b4 checking in and they will deliver to your room even b4 u got the keys. Love this arrangement. Room is small but good for just a night. Buffet breakfast has quite good range with Osaka special like tako balls. They have kids corner with chocolate fondue too. They r strict with extension of late checkout so do not even bother to ask for compliementary late checkout. Each hour cost ¥1000. Conclusion: good location with good price

    Reviewed October 30, 2016

    Thank you for staying here at Hotel Keihan Universal City. We are so pleased to know that you had enjoyed your stay in our facility and breakfast. Also,we really appreciate your kind words of praise regarding the convenient location of our hotel near the Universal Studios Japan. It is our greatest pleasure to serve you. We hope to see you again on your next visit here at Universal Studios Japan. Thank you for sharing your experience in our hotel. Kaede Nakayama Hotel Keihan Universal City

    Responded August 04, 2017
    Hotel Keihan Universal City
    10.0
    Exceptional
    goldamia from Indonesia
    Solo traveler
    Casual Double Non-Smoking
    Stayed 2 nights in April 2016

    I really had a pleasant stay”

    The location is perfect because its next to the universal city station and it took only 2 mins to get to the universal studio so we can save so much time. The room despite the small size is spotless and everything we need is provided. The staffs are so kind and helpful, i would like to stay there again for the next trip.

    Reviewed April 22, 2016

    Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal City

    Responded May 18, 2018
    Hotel Keihan Universal City
    8.4
    Excellent
    Chan from Hong Kong
    Business traveler
    Casual Double Non-Smoking
    Stayed 1 night in March 2016

    A convenient location for visiting Universal Studio”

    It is the hotel nearest to the JR station, so it is very convenient for you to settle all your stuff first before you go to Universal Studio. In order to enjoy all the rides and the sites, I suggest that it's better for you to buy the 2-day permit, so that you can enjoy the day and night in the park.

    Reviewed April 02, 2016

    Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal City

    Responded May 18, 2018
    Hotel Keihan Universal City
    9.7
    Exceptional
    Eman from Saudi Arabia
    Group
    Standard Quadruple Non-Smoking
    Stayed 2 nights in September 2015

    Great Hotel”

    The hotel is located in front of USJ, the hotel is clean, the buffet is organized

    The hotel is located in front of USJ which made it very easy to go in and out without thinking about transportation. The room was clean and the staff are friendly and helpful. However, the room was a little bit crowded for us with a little space to move.

    Reviewed October 04, 2015

    Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal City

    Responded May 18, 2018
    Hotel Keihan Universal City
    9.3
    Exceptional
    Ann from Philippines
    Family with young children
    Stayed 2 nights in June 2015

    Right outside the Universal City subway station”

    Location, friendly staff and great service

    Stayed on the 9th floor and wifi was strong. Would've been great if they could offer pocket wifi for free or for rent to occupy ourselves while waiting in line for 30 minutes up to 3 hours in USJ (on a Monday!).

    Reviewed June 07, 2015

    Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal City

    Responded May 18, 2018
    Hotel Keihan Universal City
    9.3
    Exceptional
    Ann from Philippines
    Family with young children
    Casual Double Non-Smoking
    Stayed 2 nights in June 2015

    5 minutes walk from USJ ”

    Location, friendly staff and great service

    Arrived at Universal City around 8 am to check-in but our room wasn't ready. The Front desk took care of our luggage and delivered it to our room later that day. The staff were friendly but their English wasn't too good. Luckily, there was a Filipino staff on duty at the hotel ticket booth so he was able to translate. After spending a tiring day at USJ, it was great that the hotel was just minutes away. Tons of restaurants, shops, coffee shops and convenience stores located just outside the hotel. Once we got to the room, it was bigger than expected. The room was clean with complete amenities. Vending machine and an ice machine were located on each floor and a free self-laundry downstairs. Beds were comfortable and spacious, perfect for a good nights rest after a full two days of USJ madness

    Reviewed June 07, 2015

    Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal City

    Responded May 18, 2018
    Hotel Keihan Universal City
    9.0
    Exceptional
    LEE from China
    Couple
    Casual Double Non-Smoking
    Stayed 2 nights in January 2015

    Near the universal studio”

    Great location, comfortable and nice room

    Extremely close to the universal studio Japan by just few minutes walk from hotel. The room is very comfortable and clean, staff are very helpful and gave their best advice to us. I will book this hotel next time for sure.

    Reviewed January 07, 2015

    感谢您留在我们的酒店。 我们感谢你花时间给我们反馈。 全体员工期待您的下次光临。 我们期待着很快再次见到你。 京阪环球影城都市酒店

    Responded June 05, 2018
    Hotel Keihan Universal City
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    Hotel Keihan Universal City
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    • Exceptional location
    • Universal Studios Japan
    • Universal City Train Station is within 0.12 km