This property is in high demand!
29 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Able to see USJ and is less than 5 minutes walk to USJ

Love how they have rooms that can accommodate up to 5ppl.

Lobby level have great variety of restaurants, cafe & shops.

The view was superb and check in was hassle free

We had a very hearty breakfast, its so good and nutritious.
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurants
Massage
Family room
Luggage storage
Breakfast
29 travelers have booked today.
Based on 5,113 verified reviews
9.3
9.0
9.0
8.8
8.7
7.3
Nearest transportation options
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Universal City Train Station is within 0.13 km
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Ajikawaguchi Train Station is within 0.79 km
Location rating score
There are 41 places in walking distance!
| Value for money | 8.8 |
| Location rating | 9.3 |
| Nearest airport | Osaka International Airport (ITM) |
| Distance to airport | 13.1 km |
Yes! Hotel Kintetsu Universal City offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.
Yes! Hotel Kintetsu Universal City features dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.
While lounging at Hotel Kintetsu Universal City, enjoy your evening or night out at Mucha to make the most out of your nightlife.
While lounging at Hotel Kintetsu Universal City, enjoy your early morning or evening stroll at nearby park which include Yahataya Park and Tempozan Park.
Hotel Kintetsu Universal City has a total of 456 rooms.
Past visitors that stayed at Hotel Kintetsu Universal City have given this property a rating of 9.283 for its exceptional location as the main highlight for their stay.
67.0% of our past visitor assessments have given an optimistic review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Hotel Kintetsu Universal City down in the review section.
Past families with young children that have stayed at this property have given Hotel Kintetsu Universal City an average rating of 8.7. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
Hotel Kintetsu Universal City’s local community is Bay Area which consists of well-known restaurants such as Shintake (3rd floor@Osaka Bay Tower).
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.
Wake up to an excellent buffet breakfast at Hotel Kintetsu Universal City. Guests can enjoy breakfast offered with an additional charge of 3300 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

Experience Comfort and Convenience at Hotel Kintetsu Universal City
Welcome to Hotel Kintetsu Universal City, a 3-star hotel located in the vibrant city of Osaka, Japan. With its prime location, this hotel offers a perfect base for exploring the city's attractions and enjoying a memorable stay.
Upon arrival, guests can check-in from 03:00 PM, allowing ample time to settle in and start their adventure. The hotel's friendly and efficient staff will be ready to assist with any needs or queries, ensuring a smooth and hassle-free check-in process.
Hotel Kintetsu Universal City boasts a total of 456 well-appointed rooms, each designed to provide comfort and relaxation. Whether you are traveling solo, as a couple, or with family and friends, you will find the perfect accommodation option to suit your needs. The spacious rooms are tastefully furnished and equipped with modern amenities, ensuring a comfortable and enjoyable stay.
Families traveling with children should note that this hotel has a child policy in place. While children are welcome, they may not stay free of charge, and there may be additional charges involved. Please contact the hotel directly for more information on the child policy and any applicable fees.
When it's time to bid farewell to this wonderful hotel, guests can check-out until 11:00 AM, allowing for a leisurely departure. For those heading to the airport, please note that it is approximately 80 minutes away, ensuring convenient access for both domestic and international travelers.
Experience the perfect blend of comfort, convenience, and warm hospitality at Hotel Kintetsu Universal City. Book your stay today and create unforgettable memories in the vibrant city of Osaka, Japan.
Unwind and Indulge in Exciting Entertainment Facilities at Hotel Kintetsu Universal City
At Hotel Kintetsu Universal City, guests are treated to a world of entertainment right at their fingertips. Whether you're looking to relax or have some fun, this hotel has got you covered. Indulge in a variety of entertainment facilities that will make your stay truly memorable.
For those seeking relaxation, the hotel offers a rejuvenating massage service. Unwind and let the skilled therapists work their magic, melting away any tension or stress. Feel the cares of the day slip away as you indulge in a soothing massage, leaving you feeling refreshed and revitalized.
If you're in the mood for some retail therapy, the hotel boasts a range of shops where you can browse and shop to your heart's content. From trendy fashion boutiques to unique gift and souvenir shops, you'll find something to suit every taste. Take home a piece of Japan with you or find the perfect memento to commemorate your visit to Osaka.
With its array of entertainment facilities, Hotel Kintetsu Universal City ensures that there is never a dull moment during your stay. Whether you choose to relax with a massage or indulge in some retail therapy, you're guaranteed to have an unforgettable experience.
Convenience Facilities at Hotel Kintetsu Universal City
Hotel Kintetsu Universal City in Osaka, Japan, offers a range of convenient facilities to enhance your stay. With a dedicated laundry service, you can keep your clothes fresh and clean throughout your trip. The hotel also provides safety deposit boxes, ensuring the security of your valuables during your stay.
For any assistance or recommendations, the friendly concierge team is always ready to help you make the most of your time in Osaka. Additionally, there is a designated smoking area for guests who smoke.
Stay connected with the world using the hotel's free Wi-Fi, available in all rooms. If you require any dry cleaning services, the hotel offers this facility as well. Luggage storage is available, allowing you to explore the city without the burden of carrying your bags.
To quench your thirst or grab a quick snack, you can find a vending machine conveniently located on the premises. Furthermore, the hotel provides daily housekeeping, ensuring that your room is always clean and tidy. With these convenient facilities, Hotel Kintetsu Universal City ensures a hassle-free and comfortable stay for all guests.
Convenient Transport Facilities at Hotel Kintetsu Universal City
Hotel Kintetsu Universal City offers a range of convenient transport facilities to ensure a seamless travel experience for its guests. Starting with airport transfers, the hotel provides a hassle-free service that takes you directly from the airport to the hotel, allowing you to relax and unwind from the moment you arrive in Osaka.
For those looking to explore the city and its attractions, the hotel also offers tour packages that cater to different interests and preferences. Whether you want to visit historic landmarks, experience local culture, or indulge in shopping and entertainment, the hotel's tour service has got you covered. Additionally, the hotel provides a ticket service, allowing guests to conveniently purchase tickets for popular attractions and events without the need to queue up.
Parking is made easy at Hotel Kintetsu Universal City with its onsite car park. Guests can rest assured knowing that their vehicles are secure and easily accessible throughout their stay. However, it's important to note that car park charges are applied. This ensures that parking spaces are efficiently managed and available for all guests. With these transport facilities in place, Hotel Kintetsu Universal City aims to provide a hassle-free and enjoyable stay for all its guests.
Modern Comfort and Convenience at Hotel Kintetsu Universal City
At Hotel Kintetsu Universal City, guests can expect a stay that is both comfortable and convenient. Each room is equipped with modern amenities to ensure a memorable and enjoyable experience. The air conditioning system allows guests to adjust the temperature to their liking, ensuring a pleasant stay regardless of the season. Additionally, a hair dryer is provided in each room, allowing guests to easily style their hair before heading out to explore the vibrant city of Osaka. For entertainment, a television is available, providing a range of channels to keep guests entertained during their downtime. Whether you are traveling for business or leisure, Hotel Kintetsu Universal City's room facilities are designed to cater to your needs and provide a relaxing and enjoyable stay.
A Gastronomic Delight at Hotel Kintetsu Universal City
Indulge in a culinary journey like no other at Hotel Kintetsu Universal City's exquisite dining facilities. With a range of options to suit every palate, guests can enjoy a gastronomic adventure without even leaving the hotel premises.
Start your day off right with a sumptuous breakfast buffet at the hotel's elegant restaurant. Feast on a wide selection of freshly prepared dishes, from traditional Japanese delicacies to international favorites. With a variety of hot and cold options, as well as an array of freshly baked pastries and fruits, there's something to satisfy every craving.
After a day of exploring the wonders of Osaka, unwind with a delectable dinner at the hotel's restaurant. Indulge in a feast of flavors as you savor the finest Japanese cuisine expertly crafted by the talented chefs. From sushi and sashimi to grilled meats and seafood, each dish is a work of art that will delight your taste buds.
With daily housekeeping ensuring a clean and comfortable environment, guests can relax and enjoy their dining experience to the fullest. Whether you're a food enthusiast or simply looking for a memorable culinary experience, Hotel Kintetsu Universal City's dining facilities are sure to leave you craving for more.
Explore Comfortable and Spacious Rooms at Hotel Kintetsu Universal City
Hotel Kintetsu Universal City offers a variety of inviting room options designed to suit different travel needs. Guests can choose from cozy Casual Rooms with two single beds or a spacious Casual Double Room featuring a comfortable double bed, both ideal for solo travelers or couples. For families or those seeking extra space, the Family Room provides a generous 31 square meters with two single beds, making it perfect for a relaxed stay with loved ones. Additionally, the Deluxe Corner Twin Room and Top Floor Premium Corner Room offer larger, more luxurious accommodations with 38 and 50 square meters respectively, providing a premium experience on your visit to Osaka.
Booking these rooms through Agoda ensures you enjoy the best prices available, along with a seamless, hassle-free booking process. Whether you're looking for a cozy retreat or a spacious suite, Agoda’s platform makes it easy to find the perfect room at the best value, allowing you to focus on enjoying your trip without any worries.
Explore the Vibrant Bay Area in Osaka
Situated in the heart of Osaka, Hotel Kintetsu Universal City offers an unparalleled experience for travelers looking to explore the vibrant Bay Area. This bustling district is known for its energetic atmosphere, stunning waterfront views, and a plethora of entertainment options.
Step outside the hotel, and you'll find yourself surrounded by a myriad of attractions. Just a short walk away is Universal Studios Japan, a world-renowned theme park that promises endless fun and excitement for visitors of all ages. Immerse yourself in the magical world of Harry Potter, go on thrilling rides inspired by your favorite movies, and explore the fascinating Wizarding World.
If you're a shopaholic, the Bay Area won't disappoint. The nearby Universal Citywalk Osaka is a shopper's paradise, offering a wide range of retail stores, boutiques, and souvenir shops. Indulge in some retail therapy, grab a bite to eat at one of the many restaurants, or catch a movie at the cinema.
For those seeking a taste of Japanese culture, a visit to the historic Tempozan Harbor Village is a must. Take a stroll along the waterfront promenade, visit the Osaka Aquarium Kaiyukan, one of the largest aquariums in the world, or take a ride on the Tempozan Ferris Wheel for breathtaking panoramic views of the city.
With its prime location and an abundance of attractions, Hotel Kintetsu Universal City is the perfect starting point to explore the vibrant Bay Area in Osaka. Whether you're a thrill-seeker, a culture enthusiast, or a shopaholic, this dynamic district has something for everyone.
Traveling from the Airport to Hotel Kintetsu Universal City in Osaka
When it comes to traveling from the airport to Hotel Kintetsu Universal City in Osaka, you have a few convenient options to choose from. If you're arriving at Kansai International Airport, the most popular choice is to take the direct train service. From the airport, you can hop on the Kansai Airport Rapid Service and enjoy a comfortable ride to Universal City Station, which is just a short walk away from the hotel. The journey takes approximately 65 minutes and offers stunning views of the city along the way. Another option is to take a taxi from the airport, which can be more convenient if you have a lot of luggage or prefer a direct transfer. The journey by taxi usually takes around 50 minutes, depending on the traffic conditions.
If you're arriving at Osaka International Airport, also known as Itami Airport, you can take a combination of train and subway to reach Hotel Kintetsu Universal City. Start by taking the Osaka Monorail from the airport to Senri-Chuo Station, and then transfer to the Osaka Metro Midosuji Line. Get off at Nishi-Umeda Station and transfer to the Osaka Loop Line. Finally, get off at Universal City Station, which is just a short walk away from the hotel. This journey takes approximately 80 minutes, but it's a great opportunity to explore the city and experience the local transportation system. Alternatively, you can also take a taxi from the airport, which usually takes around 40 minutes, depending on the traffic conditions.
No matter which airport you arrive at, there are convenient transportation options available to get you to Hotel Kintetsu Universal City in Osaka. Whether you prefer the comfort of a direct train service or the convenience of a taxi, you'll be able to reach the hotel easily and start your adventure in this vibrant city.
Unforgettable Experiences Await at Hotel Kintetsu Universal City
Discover a world of excitement and adventure right at your doorstep when you stay at Hotel Kintetsu Universal City in Osaka, Japan. Situated in the heart of Universal City, this hotel offers easy access to some of the city's most iconic landmarks and attractions.
One of the main highlights near the hotel is Universal Studios Japan, a world-renowned theme park that promises endless fun and entertainment for all ages. Immerse yourself in the magical world of your favorite movies and TV shows, and experience thrilling rides, live shows, and interactive attractions that will leave you with unforgettable memories.
For those seeking to explore the wonders of the ocean, the Osaka Aquarium Kaiyukan is just a short distance away. Dive into the depths of the underwater world and marvel at the diverse marine life on display. From majestic sharks to playful dolphins, this aquarium offers a captivating and educational experience for visitors of all ages.
If you're looking for panoramic views of the city, a visit to the Tempozan Ferris Wheel is a must. Take a ride on this iconic landmark and be treated to breathtaking vistas of Osaka's skyline and the surrounding harbor. As the largest ferris wheel in Japan, it offers a truly unforgettable way to admire the city from above.
These are just a few of the many attractions that await you near Hotel Kintetsu Universal City. Whether you're a thrill-seeker, a nature lover, or a culture enthusiast, there's something for everyone to enjoy in this vibrant and dynamic city.
Convenient Public Transport Stations near Hotel Kintetsu Universal City
Hotel Kintetsu Universal City is strategically located near several public transport stations, ensuring easy access to explore Osaka and beyond. Just a short walk away, you'll find Dempō Train Station, Kujo Train Station, and Tamagawa Subway Station, providing convenient options for getting around the city. Whether you're heading to popular attractions like Universal Studios Japan or exploring the vibrant streets of Osaka, these stations offer a hassle-free way to navigate the city.
Additionally, Nankoguchi Station, Cosmosquare Train Station, Nishi Kujo Train Station, Sakurajima Train Station, Nakafuto Station (Osaka), Ajikawaguchi Train Station, and Hirabayashi Station are also within reach from the hotel. With such a wide range of nearby transport options, guests can easily explore the cultural landmarks, shopping districts, and culinary delights that Osaka has to offer. Whether you prefer trains or subways, these stations provide convenient connections to the rest of the city, making Hotel Kintetsu Universal City an ideal base for your Osaka adventure.
A Culinary Adventure Awaits
Hotel Kintetsu Universal City is surrounded by a plethora of dining options that will satisfy every palate. Whether you're craving authentic Japanese cuisine or international flavors, you'll find it all within a short distance. Shintake, located on the 3rd floor of Osaka Bay Tower, offers a delightful fusion of traditional and modern Japanese dishes. Isokaze is a must-visit for seafood lovers, serving up the freshest catches of the day. For a taste of home, OOOTOYA Universal City serves up delicious and comforting Japanese comfort food. Sunflower Cobalt offers a vibrant and lively atmosphere, perfect for enjoying a wide array of mouthwatering dishes. Orchard Grass is a charming restaurant that specializes in seasonal and locally sourced ingredients, ensuring a memorable dining experience. Pinakana is a hidden gem that serves up delectable Italian cuisine with a Japanese twist. If you're looking for breathtaking views while you dine, Top of Universal is the place to be. McDonald's Hotel Kintetsu Universal City provides a quick and convenient option for those on the go. Bon Marche Shokudo offers a wide variety of international dishes in a casual and relaxed setting. Tsuruhashi Fugetsu Bentenmachi is a popular spot for those craving delicious Korean barbecue. With so many incredible dining options just steps away from the hotel, your taste buds are in for a treat during your stay at Hotel Kintetsu Universal City.
Shop 'til You Drop at Hotel Kintetsu Universal City
Hotel Kintetsu Universal City is surrounded by an array of shopping landmarks that will satisfy even the most avid shoppers. Just a short distance away, you'll find Osaka Bay Tower, a modern shopping complex offering a wide range of retail outlets and dining options. For those looking for a unique shopping experience, ATC - Asia-Pacific Trade Center is a must-visit destination, with its impressive selection of international brands and specialty stores. Aeon Mall Osaka Domecity is another nearby shopping haven, where you can shop to your heart's content and enjoy a variety of entertainment options. If you're a bookworm, TSUTAYA is the perfect place to browse through an extensive collection of books, magazines, and DVDs. For fashion enthusiasts on a budget, emu -USED CLOTHING- offers a treasure trove of pre-loved fashion items at affordable prices. Families with kids will love the Legoland Discovery Center Osaka, where you can shop for Lego sets and enjoy interactive exhibits. For a taste of local culture, Tempozan Market Place is a bustling shopping complex featuring a wide range of shops selling everything from fresh seafood to traditional crafts. Nature lovers will appreciate e2-Garden, a shopping and dining complex surrounded by lush greenery. Finally, art enthusiasts can explore Tempozan Gallery, a contemporary art space showcasing works by local and international artists. With such a diverse range of shopping landmarks nearby, Hotel Kintetsu Universal City is the perfect base for a shopping adventure in Osaka.
Affordable Luxury at Hotel Kintetsu Universal City
Indulge in the perfect blend of comfort, convenience, and value at Hotel Kintetsu Universal City, where luxury meets affordability. With an average room price of just $262, this exceptional hotel offers an unparalleled experience that won't break the bank.
Compared to the average price of a hotel room in Osaka, which stands at $124, Hotel Kintetsu Universal City provides exceptional value for money. Despite its prime location in the heart of Osaka, just steps away from Universal Studios Japan, this hotel remains competitively priced, making it an ideal choice for budget-conscious travelers seeking a touch of luxury.
At Hotel Kintetsu Universal City, guests can expect to be greeted by spacious and elegantly decorated rooms, equipped with modern amenities and plush bedding. The hotel also boasts a range of facilities, including a fitness center, a relaxing spa, and a selection of dining options, ensuring that guests have everything they need for a comfortable and enjoyable stay. With its unbeatable combination of affordability and luxury, Hotel Kintetsu Universal City is the perfect choice for travelers looking to make the most of their time in Osaka without compromising on quality.
Clean Rooms and Great Views
Hotel Kintetsu Universal City in Osaka offers clean rooms and great views, as mentioned by several satisfied guests. The rooms are well-maintained and spotlessly clean, ensuring a comfortable stay for all visitors. Not only that, but the hotel also provides breathtaking views that add to the overall experience. Guests repeatedly mentioned the cleanliness and the stunning views as highlights of their stay, emphasizing the hotel's commitment to providing a pleasant environment for its guests.
A Perfect Blend of Comfort, Convenience, and Exceptional Service
Hotel Kintetsu Universal City in Osaka, Japan, has garnered rave reviews from satisfied guests, with an impressive overall rating of 8.7. This hotel offers a perfect blend of comfort, convenience, and exceptional service, making it an ideal choice for travelers seeking a memorable stay.
One of the standout features of Hotel Kintetsu Universal City is its excellent value for money, as reflected in its impressive rating of 8.5 for value. Guests appreciate the affordable rates without compromising on quality and comfort. Whether you are a budget-conscious traveler or simply looking for a great deal, this hotel will exceed your expectations.
The facilities at Hotel Kintetsu Universal City have also received high praise, with a rating of 8.4. The hotel offers a range of amenities to ensure a comfortable and enjoyable stay. From well-appointed rooms with modern furnishings to convenient on-site facilities such as a fitness center and a restaurant, guests have everything they need right at their fingertips.
Excellent8.7
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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The hotel boasts a great location near the entrance of Universal Studios Japan, as mentioned in several reviews. It is also within walking distance to the park, making it a convenient choice for those planning to visit. The staff has been described as accommodating and friendly by guests, adding to the overall positive experience. Additionally, the rooms are reported to be clean with comfortable beds.
The rooms are small and compact with limited walking space, as mentioned in a couple of reviews.
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We stayed for 2 nights with one adult and two children. It was very nice as it was close to USJ and there were many shops nearby! I had booked a twin room, but when we entered the room, it turned out to be a triple, which we greatly appreciated! We slept soundly at night! Although I was slightly bothered by the noise from the upper floor and hallway, I was tired and fell asleep quickly, so it wasn't a problem. The breakfast was also very delicious! However, I was concerned about the staff's idle chatter in the breakfast area. A middle-aged male chef was reprimanding another middle-aged male chef (was there a dispute over someone leaving and a handover?), and the middle-aged female staff were talking about how they had been working without almost any days off for over a year. (It made me worry about the working environment since it was a good hotel...) I thought they shouldn't talk about such things here, but maybe that's normal in Osaka. Overall, it was a very comfortable stay! I would like to use it again!
この度はホテル近鉄ユニバーサル・シティにご宿泊いただき、誠にありがとうございます。 USJに近い立地や周辺のお店の便利さをお感じいただけたこと、お部屋でぐっすりお休みいただけたこと、朝食もおいしかったとのお言葉、大変嬉しく拝見しました。 一方で、上階や廊下の音が気になったとのご指摘、そして朝食会場でのスタッフ間の私語によりご不快な思いをさせてしまい、申し訳ございません。今後はより静かな環境づくりと、スタッフの言動指導を徹底して参ります。 総じて快適なステイとのお言葉をいただき、心より感謝申し上げます。ぜひまたお越しください。次回のご来館をスタッフ一同、心よりお待ちしております。
It was a two-day, one-night stay. We added an extra bed to the twin room, so there wasn't much space to open the suitcase, but it was sufficient for normal twin use. It was great that the kids could enjoy Netflix and YouTube on the TV, so they didn't get bored. There was a humidifying air purifier in the room, which kept it comfortable without dryness. The shower in the bathroom was a bit tricky to switch, and it would have been even better if there was an extra bath towel for the children. The phone support before the stay and the assistance with questions during the stay were very polite and kind. They also helped us by keeping our luggage after checkout the next day, which was very helpful. I would like to stay at this hotel again when going to Universal Studios.
この度はホテル近鉄ユニバーサル・シティにご宿泊いただき、誠にありがとうございます。 テレビで Netflix や YouTube をご利用いただき、お子様も退屈せずお過ごしいただけたとのこと、私どもも嬉しく思います。 シャワーの切替えが使いにくかった点やタオルの枚数に関してのいただいたご指摘は、今後の設備改善・サービス向上の参考とさせていただきます。 スタッフの対応に関してお褒めの言葉をいただき、スタッフ一同大変励みになります。 ユニバーサル・スタジオ・ジャパンへお出かけの際には、またぜひご利用くださいませ。 またのお越しを心よりお待ちしております。
If you want to enjoy Universal Studios only with an entrance ticket and without a pass, this is the best choice. I left at 6:00 and entered in the third row from the front!! It only takes 3 minutes to walk to the line. Although I was with my child, I was able to ride King Kong as soon as we entered (at 9:22). We bolted to the right as soon as the gates opened, haha. It was so much fun and enjoyable! The proximity of the hotel really gives me a big boost and is good for mental health too!!! I plan to go again next time I use Universal!! P.S. There is a rice ball shop in front of the hotel, and I bought some for dinner and had them for breakfast while waiting!! They are delicious!
Thank you very much for staying at Hotel Kintetsu Universal City. We appreciate that you were satisfied with the hotel's location. We are also glad that you enjoyed your time at Universal Studios Japan. We sincerely look forward to your next visit.
I've stayed with them several times whenever we would go to USJ. The first stay was really nice but this latest one was a bit disappointing. The rooms are still clean, the airconditioning and water pressure is excellent. I love that they provide amenities for children which is really greatly appreciated especially the kids toothbrush. But I cant help but compare this stay with previous ones. Before they would clean the room daily, now they don't anymore. Before they would give new amenities daily and these include skincare items. I didn't bring skincare this time because I was depending on their amenity kit, but to my surprise it's not given anymore and you actually have to pay for it. They don't even give coffee daily and you have to request everyday to get it which gets to be annoying since you stay in this hotel to access USJ and I hate wasting my time having to call and actually wait for someone to bring coffee and amenities daily as I needed them. We are tired from walking all day at the park so it would have been nice to have everything clean and ready when we get back to the room, but instead we are having to request for items daily. We tried getting the items from the front desk as we arrived but were advised that we had to call using the room number so that we can verify that we're actually staying at the hotel. again, another step. The toothpaste that comes with the toothbrush literally only lasts for 1 whole day so I don't understand why they don't automatically reissue toothbrushes or at least toothpaste daily. Overall the amenities is a small thing and people won't really notice if this is their first time staying, but having stayed here multiple times in the past, the changes feel glaring.
We would like to take this opportunity to thank you for choosing Hotel Kintetsu Universal City from among the many hotels available. Thank you also for taking the time to share your impressions of our hotel. We are pleased to hear that you found our rooms clean, and that the air conditioning, water pressure, and children's amenities met your expectations. Your kind words about our kid-friendly amenities, especially the toothbrush set, mean a lot to us. However, we sincerely regret that your most recent stay did not meet the same level of satisfaction as your previous visits. Your feedback is invaluable, and we will take it into consideration as we continue to refine our services to enhance our guests’ experiences. The entire staff will continue to strive to provide better service in the future. We look forward to serving you again.
120 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Ticket services
“Very convenient if going to USJ”
Compared to Park Front which is much more expensive, Kintetsu is just a few meters away and still very close to the park, which allowed us to wake up early and line up before 7am without having to wake up too early for the park. There's a McDonald's below for breakfast and meals, and the airport limousines pass by this hotel too which is very convenient for going to / from the airport. The room itself is great and spacious, with a loft for our kid and sofa bed, plus two very spacious beds. There were lots of free stuff like waterproof bags for USJ tickets, bath sponges, can rent pajamas, there's a water station and microwave for reheating, can rent Nintendo Alarmo and Switch Docks, and the staff was very friendly too. Even if you dont have your room cleaned they can replace your towels and take out your trash (they will leave the towels outside your door). This was the most cost effective among all the other hotels nearby. It's also quite close to the train station. Will definitely stay again if I revisit USJ.
Thank you very much for choosing Hotel Kintetsu Universal City. We would also like to thank you again for taking the time to share your impressions and feedback with us. Our hotel is conveniently located about a minute's walk from Universal Studios Japan and has a limousine bus service to Kansai Airport, although only one service per day. There is also a Universal Studios Store and McDonald's inside the hotel, as well as a variety of restaurants and souvenir stores in the nearby Universal CityWalk Osaka commercial facility. We are honored that our guests were able to take advantage of these facilities. We are glad to hear that you had a wonderful time during your stay in our colorful pop-up bank bedroom full of excitement. We are also honored that you were able to take advantage of our in-house facilities such as water server, microwave oven, children's amenities, Nintendo Alamo, and other rental services. We are also very encouraged by your compliments on the “kindness” of our staf