Hotel Kirara Resort Kanku
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Hotel Kirara Resort Kanku

5-1 Nagisa-cho, Izumiotsu, Izumiotsu, Sakai, Japan
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     Hotel Kirara Resort Kanku

    Hotel Kirara Resort Kanku Reviews

    6.7
    Good
    /10
    (56 reviews)See what guests said

    Things you’ll love about Hotel Kirara Resort Kanku

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Laundry service

    This property is in high demand!

    Last booked a few minutes ago

    Good
    Location
    6.6
    See map
    Value for money6.6
    Distance to city center2 km
    Location rating6.6

    Rooms available at Hotel Kirara Resort Kanku

    Single Room
    Single Room
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Single
    Single
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 15 m²/161 ft²
    • Smoking allowed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    Enter dates to see prices
    Semi Double
    Semi Double
    ...
    • Room size: 16 m²/172 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 29 m²/312 ft²
    • Smoking allowed
    Enter dates to see prices
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    More about Hotel Kirara Resort Kanku

    More about Hotel Kirara Resort Kanku

    An overview

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    What they offer

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    Property's guest policies

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    Some helpful facts

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    Reviews of Hotel Kirara Resort Kanku from real guests

    Agoda Reviews (56)Booking.com Reviews (45)
    6.7
    /
    10
    Cleanliness7.3
    Facilities7.0
    Location6.6
    Room comfort and quality6.8
    Service6.8
    Value for money6.6
    Provided by verified guests of Agoda
    All languages
    All guests (56)
    All room types

    Show reviews that mention 

    Showing 51 verified guest comments
    123
    10.0
    Exceptional
    Wayne from Canada
    Couple
    Stayed 1 night in May 2017

    good hotel, long expensive taxi ride from airport”

    This is a good hotel, a great breakfast, beautiful views of the harbour etc. but if you arrive after 10 the train doesn't run any more and it is an expensive taxi ride from the airport. That was our only complaint, otherwise the hotel is fine.

    Reviewed January 22, 2018
    6.8
    Good
    Jenife from Malaysia
    Solo traveler
    Stayed 2 nights in December 2017

    The shuttle to station was good but the morning shuttle to airport and night arrival shuttle too few”

    Got shuttle from station but not useful since my arrival is 10pm Airport shuttle is definitely not sufficient

    Reviewed January 05, 2018
    8.0
    Excellent
    Shellmie from Malaysia
    Couple
    Stayed 1 night in September 2017

    Good Location ”

    Hotel provide transportation to Train Station.28 min by train to KIX and 25 min to Namba.

    Reviewed October 03, 2017
    5.2
    Tah from Malaysia
    Solo traveler
    Single
    Stayed 1 night in January 2017

    -”

    -

    Reviewed February 07, 2017
    3.6
    Poting from United States
    Couple
    Deluxe Twin
    Stayed 3 nights in December 2016

    Unfriendly staff at check in”

    this is a transit type of hotel that cater to big tour groups and airline staffs , there really isn't much customer service since most of their clientele were either knows the drill ( airline staffs ) or already taken care of by their own paid tour guide. If you are individual travelers, you are out of luck .

    Reviewed December 14, 2016
    8.3
    Excellent
    Celjan from Philippines
    Couple
    Stayed 1 night in November 2015

    Name changed”

    Lobby, Airport Transfer, Train station transfer

    Fair. But take note that if you're planing to book to this hotel, there is a free shuttle service from KIX airport to the hotel. The name of the hotel is Kirara Resort, not Sunroute Kanku. You don't want to be waiting for a bus that has the name "Kanku", but rather "kirara resort". Wait for it at Station S-12.

    Reviewed December 02, 2015
    8.0
    Excellent
    SUTOJO from Indonesia
    Business traveler
    Stayed 3 nights in May 2014

    easy access to the station and good location.”

    any shuttle bus to the station and airport,cheaper price and comfort hotel.

    if i will come back again in osaka for holiday with my family, we stay at the hotel Sanroute Kanku.

    Reviewed May 13, 2014
    8.0
    Excellent
    brata from Indonesia
    Family with young children
    Stayed 3 nights in December 2013

    clean, good service, near to mall”

    room large, service nice breakfast nice
    Reviewed January 11, 2014
    6.3
    Good
    KIA from Singapore
    Solo traveler
    Single
    Stayed 2 nights in December 2013

    Small hotel ”

    Have free shuttle to the airport

    Small hotel and quite a distance away from the train station although there is a free shuttle from station to hotel but not very convenient and if u miss the train have to wait for an hour or so

    Reviewed January 02, 2014
    6.0
    Penelope from United Kingdom
    Solo traveler
    Single
    Stayed 1 night in April 2012

    Hotel average, staff friendly. Only there 1 night.”

    staff helpful

    I had emailed Agoda under special requests re airport transfer, had received no reply. A Japanese friend rang and emailed me to say that the last pick up was 21.45. My plane arrived 21.25 so was unable to use the service. This information was not available on booking, if I had known I would have choosen another hotel. I had to find my own way via train and taxi.

    Reviewed April 22, 2012
    4.0
    Lalitha from India
    Couple
    Stayed 1 night in March 2012

    Decent hotel, but some problems”

    About 20 minutes from the airport by bus, shuttles between the airport and hotel are provided for free

    we stayed in a semi-double room, and the room size was okay. the problem we had was with the air-conditioning though. it only blew hot air (this was early april, so the weather was on the chillier side), but in a few minutes, the room was uncomfortably hot. and there was no way we could control the temperature! the only choice we had was to open the windows and tolerate the noise of the traffic from the nearby highway. it would've been good if the hotel staff had warned us about this - we wouldn't have turned on the aircon at all.

    Reviewed April 10, 2012
    8.0
    Excellent
    ernest from United States
    Couple
    Stayed 1 night in December 2011

    nice view”

    shuttle bus

    the hot water pot was small and very dangerous when pouring - not very safe. When they near the Kansai airport, it was really not close by. The station was actually Izumiotsu and not Izumisano.

    Reviewed January 15, 2012
    6.7
    Good
    Weera from Thailand
    Family with teens
    Single
    Stayed 4 nights in December 2011

    Fit to proose hotel”

    Shuttle bus is made available to pick up between railway station and hotel

    If there are any cost charged ( e.g. add more bed), it would be hight then quote in Agoda.

    Reviewed December 17, 2011
    6.3
    Good
    Ketut from Indonesia
    Solo traveler
    Stayed 1 night in December 2011

    In the middle of nowhere”

    The outlook is nice and the staff is friendly

    The room is small, typical Japanese room. However, the price value ratio is not so good. Garden hotel is better.

    Reviewed December 11, 2011
    9.0
    Exceptional
    Simon from Australia
    Solo traveler
    Single
    Stayed 1 night in February 2011

    Really helpful, good english place to stay”

    Close to eating houses, not too far from Kansai Airport.

    Cheap, but classy place. Cost 8000 Yen in taxi though, so may have blown my Agoda saving on that. Short walk to traditional eating houses which made for great experiance. Staff helpful anf free shuttle back to airport (maybe from too, but I'm not sure) Would stay again.

    Reviewed February 22, 2011
    5.0
    Wayne from Australia
    Group
    Stayed 1 night in July 2010

    Satisfactory small rooms but poor location”

    General geography but not specific location
    Industrial, govt housing area, no areas of interest closeby

    Service ok, rooms very small, when asked staff what was to see locally, they laughed!

    Reviewed July 21, 2010
    8.3
    Excellent
    Virgilio from Philippines
    Group
    Deluxe Twin
    Stayed 1 night in June 2010

    Rooms okay, but location not so good for shopping ”

    the price, relative proximity to airport, this is great for those travelling by ship
    lack of computer (business center) and free internet access

    I enjoyed my stay in the hotel, although as a foreigner in Japan, I would have preferred a place nearer the downtown area where I could roam around even in early evening. The hotel can improve services in terms of English speaking staff, provision of free computer and internet services to communicate abroad, and provision of an ice and water dispenser and water heating equipment for coffee or tea. Some souvenirs will also be appreciated.

    Reviewed July 19, 2010
    3.3
    Rossana from Philippines
    Family with young children
    Stayed 1 night in May 2010

    Save the Worst for Last”

    5 minutes from train station by taxi
    hotel gave away our already paid and reserved rooms because we arrived after 11pm; long wait while they looked for an available room; rooms given were 5 floors apart and were in smoking floors whle I specifically asked for non smoking rooms

    we are a couple traveling to japan with our 2 teenage kids. i booked and paid for 2 rooms in this hotel almost a month before our arrival date. this was going to be our last hotel stay during our vacation in japan and since our flight will be at 9am the following day, my husband and i chose a hotel near the airport. my family and i arrived at the sunroute kanku after 11pm, very tired after a long day at the tateyama mountains. when i saw the reaction of the staff at the front desk upon seeing us, i knew there was something wrong. it took a long time for them to give us our 2 prepaid, reserved rooms because it was obvious that they didn't expect us to come anymore and might have given our rooms to walk in clients. after a long wait, they were able to give us 2 rooms which were 5 floors apart. we were supposed to fix and pack our luggage, being the last hotel before an early flight, but had a lot of difficulty because of the not at all strategic locations of our rooms. the rooms given were also in smoking floors when i specifically indicated non smoking rooms. my comment is: when we book through agoda (which i always use), we are informed that a no-show will be charged one whole day fee. i have no qualms about that since the hotel will be reserving that room for a day for whomever booked it. so it is expected of the hotel to have that room ready, even if the occupants come in the wee hours of the morning. sad to say, this is obviously not the case with hotel sunroute kanku, even if the rooms have been paid for and reserved a month prior to arrival. i cannot recommend this hotel because of their lack of responsibility.

    Reviewed June 21, 2010
    2.0
    peter from Australia
    Business traveler
    Single
    Stayed 1 night in June 2010

    Beware of Japanese taxi drivers”

    Was supposed to be close to Kansai airport and have a shuttle
    Turned out not to have a shuttle and be one of at least 2 hotels with the same name in Osaka

    I chose the hotel for its proximity to the airport. Despite what the internet told me, there was no shuttle when I arrived at 9 pm. I took a taxi and gave him a map in Japanese. He took me to a wrong hotel with the same name. As it was too late and I was tired (and taxi would have been around $100), I stayed at the wrong hotel and paid double for the night in effect.

    Reviewed June 20, 2010
    8.7
    Excellent
    Kate from Australia
    Couple
    Stayed 1 night in May 2010

    beautiful hotel”

    very well presented hotel, friendly helpful staff, free shuttle service
    hard to find from station

    Got lost trying to walk to hotel from izumitzu station, however later discovered they had a free shuttle service. Hotel is very pretty, great harbour views, though not much around to do. would only recommend staying if too far to travel to osaka from airport at night. staff spoke english, were very friendly and helpful.

    Reviewed June 10, 2010
    123
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