"It is really a new hotel with good management."
April 26, 2017
730 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.7|
|Nearest airport||Gia Lam Airport (VVGL)|
|Distance to airport||4.7 km|
"Lovely cozy hotel with super clean facilities."
December 1, 2018
"the best chocolate place, Marou parlor, just 5 minutes walk."
January 3, 2019
"The staff are helpful and check in check out were exceptionally quick."
April 26, 2017
"Clean, good location and staffs were very helpful and friend..."
August 21, 2018
Built in 2017, Hotel Kuretakeso Tho Nhuom 84 is a distinct addition to Hanoi and a smart choice for travelers. Set from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hotel Kuretakeso Tho Nhuom 84, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fireplace.
188 rooms spread over 11 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, bathroom phone, complimentary tea, locker, mirror can be found in selected rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, sauna, spa, steamroom. Hotel Kuretakeso Tho Nhuom 84 is your one-stop destination for quality hotel accommodations in Hanoi.
"All staff are enthusiastic and helpful."
August 9, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
I booked the hotel quite late since had some trouble earlier with different hotel but was made up by this one. Friendly staff, big and clean room with bath tube. I did enjoy the stay and definitely come back.
One way street, no parking, not convenient for traveler with car. Limited choices for breakfast. Must contact booking agent for official receipt. Hotel only provides official receipt if payment is made at hotel.
Simple and Central”
Room was clean and a bit basic for the price. Kuretakeso is located within walking distance to the central lake - and a bit more far away from the tourist quarter. Still in an acceptable range but taxi is a consierdably alternative. We chose this Hotel for its specific location. After several trips to Hanoi, we are a bit fed up of the tourist area but still wanted to stay rather central. Kuretakeso is very well located in this respect, as tourists spot are still in range whereas the nearby area is that of the more wealthy. It is very relaxing and not tourists overpopulated.
Good hotel for stay ”
Well clean, facility good.
Nice big room”
Recommended for business...will definitely come back
Awesome Stay ”
It was very good hotel, with high value and performance. The room was very nice and clean. All the things are all nice. The price is very very reasonable. I highly recommend this hotel. The location wasn't too far away from the old town too.
Dear Chia, We are delighted to read how much you enjoyed staying at Hotel Kuretakeso Tho Nhuom 84, and the genuine care from our Associates have made your experience memorable. We hope to have the opportunity to see you back in Hanoi soon. Sincerely, Trung Tran Management Team
It's the good one hotel the feelling of Japanese in Japan”
this hotel try to be Japanese hotel over all are good only the lobby floor still a little dirty because white floor and outside are rain so it's make problem with floor but inside are ok, clean, wifi good, breakfast till 10 am very suitable for everybody clean up room so early in morning if compare with 4 star standard and Japanese you still far from them, but I feel good with this hotel and introduce to other person
Dear chanchai, Thank you for writing a review about your recent stay with us. It is delight to know that you enjoyed staying with us. We look forward for your return in the near future. Kind regards, Trung Tran Managenment Team
I am happy with the hotel and its price (great deal). Location ia also very good. Only negative feedback for a very poor services from staffs of this hotel. When i came nobody take care us and the lady at the reception was not nice. It is likely they dont know how to serve their customer (i am not sure if this is a new hotel). I dont think i will come back this hotel as my feeling is not good at all.
Dear Minh, Thank you for sharing your feedback from your recent stay with us. It is a great pleasure to have you staying with us. We truly apologise for the inconvenience that caused to you regarding the issues mentioned. We hope to welcome you back soon. Best regards, Trung Tran Management Team
Clean and convenient.”
My room was clean and as described in the ad. Bathroom was clean and fully stocked with travellers toiletries. Beds were comfortable and clean. Location is 1 km and a bit more to the Old Quarter, which means you won't hear so much motorbike honking at night. Guests have free use of washing machine and dryer - a very helpful facility to have. These are located in the female bathing room only however. Breakfast had a range of choices. There is a Manga comic corner offered by the hotel too. For hot pot lovers, there is a shop around the corner called Salut that serves delicious hotpots - dining local style, i.e. on plastic seats on the sidewalk. There is a school adjacent to one side of the hotel - if you want to sleep in on a weekday, then ask the reception for a room on the opposite side of the hotel. Staff are very friendly and courteous. I extended my stay another night and was lucky enough to be offered a free upgrade to a studio room, very pleased with that!
Dear Victoria, Thank you for leaving your feedback after staying at Hotel Kuretakeso Tho Nhuom 84. We are delighted to hear that you enjoyed your stay with us and had a wonderful time in Hanoi. We hope to have you with us soon again. Sincerely, Trung Tran Management Team
Exceptional Customer Service,a highly recommended hotel”
the hotel was very clean, near hoan kiem lake. Staff was very helpful, help me book a tour for catba, and when the tour company is suppose to pick me up but was not has the incorrect name thus unable to find me, the hotel receptionist helped me coordinated with the tour company to comeback and pick me up. I also liked the public sauna.
Dear Kathryn, We are very glad to know that Hotel Kuretakeso Tho Nhuom 84 made an enjoyable and memorable part of your experience in Hanoi. We always aim to offer the best assistance whenever our guests are in need. Thank you very much for your comment and we are very much looking forward to welcoming you back. Best Regards, Trung Tran Management Team
This hotel is super clean and new. The bed is very comfortable. The bathroom is modern with hi-tech toilet. Breakfast is included and delicious. There are washing machines and dryers for free to use. I would highly recommend this hotel.
Dear Huong, Thank you very much for your comment! We value every feedback given by our lovely guests as they are the reason we set our high standards for. It is great that you have a memorable experience at Hotel Kuretakeso Tho Nhuom 84. We hope to welcome you back soon. Best regards, Trung Tran Management Team
Overall a pleasant stay”
Our original plan was to stay two nights in hanoi,, a night stop in halong bay cruise tour and then one night back in hanoi. The itinerary has to be changed since the cruise tour was cancelled on the day and rescheduled to the following day. When I requested, the hotel manager and staff rescheduled our booking to one day earlier and talked with agoda to ensure no additional fee was charged. The business was done within minutes without any hassle and I'm really grateful for the service. The rooms are clean, tidy and cozy. You can help yourself to grab toiletries and electric iron at the cabinet in front of the reception. And, the breakfast was nice as well. Overall, it has been one of the best stays we've experienced.
Dear Htet, Thank you for leaving your feedback after staying at Hotel Kuretakeso Tho Nhuom 84. We are delighted to hear that you enjoyed your stay with us and had a wonderful time in Hanoi. We hope to have you with us soon again. Sincerely, Trung Tran Management Team
Very reasonable and comfortable hotel in excellent location”
This hotel is in a very convenient location just off Ly Thong Kiet. It is a Japanese-influenced hotel and there were a lot of Japanese people staying there. They have Japanese toilets in the room and an onsen in the basement [I did not use the onsen]. The room is small but modern, clean and excellent value for money. The included breakfast was basic but adequate. The staff were very helpful. WiFi was free and they let me use it for 6 hours after I had checked out. I would definitely stay here again. It is a short walk from one of the best restaurants in Hanoi, the Quán Ăn Ngon Restaurant, as well as many other small coffee shops and restaurants.
Dear Gregory Thank you for the review of your recent stay at Hotel Kuretakeso Tho Nhuom 84, We appreciate very much you great comments about our products and services. We are also delighted to know that you enjoyed the service. Shall travel bring you back to Hanoi, please allow us to welcome you back. Best regards Trung Tran Operation Manager
Clean, spacious and relaxing rooms”
The staffs were very accommodating, they always attend to my queries and requests. They have a hassle-free check-In. The room is very clean, the bathroom has a bathtub and I also love the Japanese toilet. The foods were also great as they served buffet breakfast from 6-10AM which I think is very convenient especially for those who are going out for tours coz usually hotel Tour pick-ups start at 7am onwards. I’m very satisfied with the service and I don’t regret paying for the price. I am personally recommending this hotel.
Dear Rialina, Thank you for leaving your feedback after staying at Hotel Kuretakeso Tho Nhuom 84. We are delighted to hear that you enjoyed your stay with us and had a wonderful time in Hanoi. We hope to have you with us soon again. Sincerely, Trung Tran Management Team
Great hotel value for spent!!!”
One of the best valuable stay in Hanoi location wise is good for me just a walk distance to many local attraction. One of the impress thing is the quality of the room and its facilities also cant forget the cleanliness of the room just Superb!!! will return again ...
Dear Pavit Great review, thank you. I was pleased to read the welcome on arrival was as expected. Kind regards Trung Tran Management Team
Everything is worth to recommend.”
The hotel is young, everything is new and clean. Every staff is always with smile no matter receptionist, housekeeper, and waiter, waitress. I can regconise the hotel mainly serves Japanese by the name. Certainly there are sanau place with steam room. I feel so comfortable when I use it after my whole day trip. Breakfast buffet is also delicious. Various cuisines are provided. Fresh vegetable and fruit, rice noodle, etc. But, the water from the water tap in the room is not clean. I saw white colour accumulation on the button of the kettle, so I brang the kettle down to lobby refill with the dispenser water. Thank you for nice service. You are one of the reasons I'm like Hanoi.
Dear Chan, We thank you for having stayed with Hotel Kuretakeso Tho Nhuom 84 and left a great review of your stay with us. Chan, look forwards to welcoming you back to Hanoi With warm regards, Trung Tran Management Team
Value for money”
It is really a new hotel with good management. No further disturbance during your stay in the hotel. The staff are helpful and check in check out were exceptionally quick. But since it is new hotel, some facilities need to improve such as the bathroom drainage and the sound insulation. I heard the sound from my family members in room 506 when I was in room 510 bathroom. Hope these drawbacks can be modified.
Dear Mrs. Siu Lo, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We do take pride in catering to our guests’ needs the best way we can. I would like to sincerely apologize for any inconveniences that you and your family got during your stay with us! If you’re traveling to our area again soon, don’t hesitate to call us! Best regards, Le Ba Tuan Anh (Mr.) Front Desk Officer Hotel Kuretakeso Tho Nhuom 84
Friendly staff with always English speaking and Japanese speaking receptionists available. Room and facilities in very good condition because it is newly built. Very useful tips on where to find good food from the staff.
Dear Mr. Choon Wei, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. If you’re traveling to our area again soon, don’t hesitate to call us! Best regards, Le Ba Tuan Anh (Mr.) Front Desk Officer Hotel Kuretakeso Tho Nhuom 84
商務旅行好選擇 Good choice for business travel”
房間乾淨，設備齊全 人員熱心，服務周到 位於市區到哪都方便 早餐豐盛，乾淨衛生 Guest room is clean and fully equipped. All staff are enthusiastic and helpful. The location in urban areas, it's convenient to go anywhere. Breakfast is multiple and tasty.
Misrep in the advertisement”
BEWARE if you pay more for a Deluxe Room I booked a Deluxe Double room for 2 nights (27 square meters). They gave me a Standard Room (24 square meter). I complained, they argue that, Because they give me a room on high floor (11th floor), Standard room on 11 floor is considered as Deluxe (!!!) My reasoning with them is that I booked and paid more for a Delux room, I want to enjoy the cosy and the spacious of the Deluxe room, but they didn't admit this is their wrongdoing, but because the room is on high level, standard room is considered as deluxe room. This is the first time I ever heard about this. Terrible.