Recent customer comments

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based on 604 reviews
  • Cleanliness 7.3
  • Facilities 5.0
  • Location 6.7
  • Room comfort and quality 7.2
  • Service 7.2
  • Value for money 7.7
  • Food and dining 5.0
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Marieta from Philippines
Families with older children
Deluxe
Stayed 2 nights in August 2013
Relaxing
Near in Airport, Nice Hotel and Clean.
Nothing any experience, just only to relax to my staying in Kuta A1 for holidays and Shopping.
Reviewed August 14, 2013
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Sara from Germany
Families with older children
Deluxe
Stayed 2 nights in August 2013
not good, cancelled second night
only the pool
i can't understand why this hotel has such high ratings. that was the reason plus nice pictures why we chose the hotel. but... the first room they showed us was covered in mold, the whole room smelled terrible. then they showed us a second which was only slightly better. we took the 3rd room which at least did not smell of mold. the room was still rather small only the twin beds were rather big. the bathroom was very dirty and very basic plus millions of cockroaches. there were also many cockroaches in the bedroom. we had to buy an insecticide and spray the entire room. there was a praying place directly next to the hotel and the prayers went on until 01:00 in the morning which were very noisy. also the doors open and close heavily which produce a lot of noise as well. there are no towels for the pool and no mats for the 2 sun loungers they have. there are also only 2 very old towels in the room. we made a reservation for a deluxe room, but the hotel is more like a budget hostel then a nice beach hotel. the beach is more likely 15-20min walking distance. and they offer breakfast, which is served in a styrofoam box, which is definitely overpriced. all in all i would not recommend this hotel!!!
Reviewed August 14, 2013
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christine from Indonesia
Solo travelers
Deluxe
Stayed 3 nights in August 2013
relaxing private holiday
good swimming pool very private and relaxing
not realy strategic area, need walking quite like 10-15mins to discovery and very dark at night around hotel
Reviewed August 13, 2013
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keiran from Australia
Groups
Deluxe
Stayed 2 nights in March 2013
great for what we were after surfing in day sleep
clean,large and easy access
we stayed with 3 mates it was ok for what we need just a room to sleep very cheap and affordable
Reviewed August 08, 2013
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Nelly from Malaysia
Solo travelers
Deluxe
Stayed 3 nights in April 2013
affordability
affordable, fast check in and big room
quiet, friendly and helpful staff but far from town
Reviewed August 08, 2013
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helen from United Kingdom
Couples
Deluxe
Stayed 5 nights in July 2013
clean
relaxing, nice pool and modern rooms
nice hotel with big pool and clean, modern rooms. friendly staff in great location to shops etc
Reviewed July 28, 2013
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helen from United Kingdom
Couples
Deluxe
Stayed one night in July 2013
modern
clean, nice pool, modern
friendly staff in great location. really nice rooms, clean and modern with great pool
Reviewed July 28, 2013
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helen from United Kingdom
Couples
Deluxe
Stayed one night in July 2013
clean
quiet, nice pool, good staff
friendly staff in quiet area but near enough to shops etc
Reviewed July 28, 2013
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helen from United Kingdom
Couples
Deluxe
Stayed 2 nights in July 2013
clean
clean, nice pool, good staff
relaxing, nice staff, good location in kuta, close to shops etc but not noisy
Reviewed July 28, 2013
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HUONG from Vietnam
Families with young children
Deluxe
Stayed 3 nights in July 2013
Hotel nice , quiet , room clean but very far
Swimming pool , room ,
Very nice hotel , my family like it , room larger but have not blackfast
Reviewed July 14, 2013
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