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Hotel Lake Palace

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Very good7.0
Based on 4 reviews
Hotel Lake Palace
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9.5 Exceptional location
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9.5Location
  • Air conditioning

  • Laundry service

  • Restaurants

  • Linens

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Room choices
Suite Room
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  • Lake view
  • 58.06 m²/625 ft²
  • 1 king bed
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Deluxe Room
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  • 15 m²/161 ft²
  • 1 double bed
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Deluxe Non A/C
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    Suite
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      Deluxe
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        Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

        Verified guest reviews

        Agoda Reviews (4)
        6.8
        Very good
        Filter by guest type:
        Cleanliness6.5
        Facilities6.0
        Location9.5
        Room comfort and quality8.0
        Service6.5
        Value for money6.0
        Provided by verified guests of Agoda
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        Showing 4 verified guest comments
        9.2
        kinjan from India
        Couple
        Deluxe Room
        Stayed 1 night in November 2017
        it's Very beautiful stay here.
        the staff is very good. also their service is nice. rooms are clean. just issue is network and there wifi signal otherwise the stay was awesome. special for family the hotel was really nice.
        Reviewed November 05, 2017
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        3.2
        Guy from United States
        Group
        Deluxe Room
        Stayed 2 nights in July 2016
        BEDBUGS, POOR MANAGEMENT
        The room we were given on the first floor was a bit dank (not surprising in the monsoon) and had no view, so we asked if another room was available. We were given one just off the lobby, which seemed nice enough—until I noticed bedbugs on my pillow around midnight. Ripping off the covers, I managed to catch a total of eight bedbugs in an empty water bottle (see attached pics) and killed several others in the process, several of which were already full with our blood. I showed them to the staff and we were shifted to another room. It was a hassle to shift rooms in the middle of the night—and our new room did not have the AC we had paid for (I was told the AC unit had been damaged by the rain)—but at least it was free of bedbugs. Having kept that bottle of bedbugs, I again showed it to the manager when checking out, asking that our bill be reduced (we'd already paid in full via Agoda). Incredibly, the manager refused. So we were made to pay full price for 1) a room with bedbugs, 2) the hassle of moving in the middle of the night, and 3) the remainder of the night without the AC we'd paid for. I'm aware of how easily bedbugs are transmitted (and the hotel did call in fumigators the next day), and I could have overlooked all of the hassle we'd been put through if the management had compensated us for our trouble. But they adamantly refused. Poor service. Not recommended! P.S. The kitchen staff etc. were great. It's just the management that needs improvement.
        Reviewed July 30, 2016
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        7.6
        SERGE from France
        Couple
        Deluxe Room
        Stayed 2 nights in March 2017
        Bel emplacement à côté du lac
        Sur 2 chambres réservées, l'une était entièrement refaite. La salle de restauration laisse à désirer en matière de propreté. Beaucoup de bruit de la part des clients indiens.
        Reviewed April 03, 2017
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        7.7
        Sylvain from France
        Couple
        Deluxe Room
        Stayed 1 night in October 2015
        Bon hôtel
        Très bonne situation au bord du lac, grand chambre avec balcon.
        Reviewed October 28, 2015
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        Hotel Lake Palace
        |Very good 7.0
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