Hotel Lake Palace
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7.0 Very good location
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7.0Location
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Very good
From 14 reviewsSee what guests said
7.6
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

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Room choices
Lakeside Suite
...
  • Lake view
  • 23 m²/248 ft²
  • 1 king bed
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Deluxe Delight
...
  • City view
  • 20 m²/215 ft²
  • 1 king bed or 2 single beds
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Grand Suite
...
  • Lake view
  • 47 m²/506 ft²
  • 1 king bed
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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (14)
7.6
Very good
From 14 reviews
Filter by guest type:
Cleanliness8.0
Facilities7.4
Location7.0
Room comfort and quality10.0
Service7.6
Value for money7.6
Food and dining10.0
Provided by verified guests of Agoda
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Room type
Deluxe Delight
Lakeside Suite
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Showing 10 verified guest comments
3.6
Joseph from Australia
Couple
Deluxe Delight
Stayed 1 night in January 2018
4/5-star hotel? You must be joking!
We stayed here for one night. Am I glad it was for only one night. Too many things went wrong. We had booked a deluxe room. We didn’t expect it to come with lake view, but we didn’t expect that there was no view whatsoever: the window was coated with an opaque floral plastic film. It was basically like a windowless room. And I paid A$100 for it. Unbelievable! Our room was directly above a bar that’s open to the public. It was quite noisy with all these men coming and going, and chatting outside the bar. The staff felt that they could come into our room unannounced. We had requested for help with the cable tv, and then asked for some tea bags. On the two occasions, the staff members simply used their key cards to come in without knocking or using the door bell. Did I mention the garden on the premises had a very strong sewage smell? We could practically see puddles of sewage right next to the garden walk path. The only saving grace was the restaurant and the restaurant staff.
Reviewed January 19, 2018
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4.0
Stuart from United Kingdom
Family with teens
Deluxe Delight
Stayed 9 nights in March 2017
LAKE PALACE in the middle of nowhere
Restaurant staff not very well trained, and food disappointing. Bar was awful, a dark gloomy place with almost no lighting, and no aspect to outside. A constant stream of Lake palace Employees were always evident across the rear of the property. No decent beach nearby, A taxi to Trivandrum was 30-40 minutes. No shops to stroll past in the vicinity. Roads to the property were pretty lumpy. One good point, the room staff were very useful and did their job properly. They have a long way to go to reach an International Standard of a 4-5 star Hotel
Reviewed March 27, 2017
Dear Mr. Mason, Greetings for the day!!! We are truly disappointed to read about your experience with us. At the outset, please accept my sincere apologies for not fulfilling your expectations during your recent stay at Lake Palace Trivandrum. We value the patronage of each guest, but under the circumstances, we appear to have fallen in our standard of service. It is quite apparent that we were unable to satisfy your basic expectations. We hope we have not lost too much credibility and you will forgive us. I once again assure you that on your next visit to Lake Palace Trivandrum, you will notice a marked change and improvement. All the issues highlighted have been strictly taken up with the team for improvement. We look forward to welcoming you back soon for a truly personalized stay with us. Regards Sanal Devadas
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Hotel Lake Palace
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10.0
Anima from United States
Solo traveler
Lakeside Suite
Stayed 3 nights in February 2017
Everything was just great!
Breakfast to dinner delicious .. very welcoming and great setting 👍🏽👍🏽👍🏽👍🏽👍🏽
Reviewed March 01, 2017
Dear Guest, Thank for sparing your valuable time to have a review of Lake palace. Your comments has been passed to the team and they are delighted with the same. Looking forward to see you soon. Regards Sanal Devadas
Responded July 04, 2017
Hotel Lake Palace
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10.0
Anima from United States
Solo traveler
Lakeside Suite
Stayed 3 nights in February 2017
Extremely blessed to decide to stay here. The breakfast was amazingly delicious and full of option
From breaking fast to dinner all items were five stars level. The staff was extremely respectful and responsive and helpful and professional. Rooms were speck and clean. The view amazing and the surrounding peaceful. I'll go back to this hotel every year from this year with my family. Great job folks!! Keep the spirit going!!! This time it was girls only and we felt so safe and welcomed and treated respectfully!!! I'll recommend everyone to stay here and then go around Trivendrum and it's surrounding👍🏽👍🏽👍🏽 God bless!!!
Reviewed March 01, 2017
Dear Ms. Anima, Greetings for the day!!! Thank you for your time to write a review of Lake Palace, We are delighted to know that our services met with your expectation. Your comments has been passed on to the team members and looking forward to your next visit with us. Regards Sanal Devadas
Responded November 13, 2017
Hotel Lake Palace
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8.0
Anthony from Singapore
Couple
Deluxe Delight
Stayed 9 nights in September 2016
Vacation in India
Stayed in the Hotel for 9 days, It a good Hotel. The only set back is that when most of the rooms are occupied, the water pressure drops. Sometime no hot water when you are having a shower. Need to improve the water pressure in the toilet. Food is good. Chef take a longer time in preparing the meal. Overall the service is good.
Reviewed September 29, 2016
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3.2
NIJAS from India
Business traveler
Lakeside Suite
Stayed 1 night in August 2016
Bad Facilities
We are not provides with some chappals even.
Reviewed August 06, 2016
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9.6
Abdul from India
Group
Lakeside Suite
Stayed 1 night in July 2016
Good
Lovely stay
Reviewed July 10, 2016
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9.6
ASHOK from India
Family with young children
Deluxe Delight
Stayed 2 nights in April 2016
pleasant stay
Pleasant stay
Reviewed April 25, 2016
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5.6
ARUNACHALAM from Singapore
Couple
Lakeside Suite
Stayed 3 nights in March 2016
...
Hotel has to do more to solve transportation issues. Not just arrange transport make money out of this inconvenience.
Reviewed March 09, 2016
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10.0
Mariadhas from India
Family with young children
Deluxe Delight
Stayed 2 nights in November 2015
Moreover very pleasant stay.we all like very much
Super home theatre. Indoor jacuccy tub super
Very clean and neat. Hospitality and staffs performance unforgettable. We all like very much.
Reviewed December 03, 2015
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Tue, 13 Feb 2018 - Wed, 14 Feb 2018(1 night)