Wonderful staff”

staff was very helpful and friendly. carried our luggage to our room but insisted not to accept any tips. the concierge, andrew was especially helpful offering useful information and going his way out to research and offer advice on keelung and jiufen, our next intended destination. he also gave us comprehensive instructions on how to get there by train & then by bus. room was fairly big and very clean with free wifi everywhere in the hotel. breakfast was just ok but again the staff were very friendly and helpful. they were all very personable and willingly brought us sunnyside-up without hesitation. the hotspring pool was cosy, not too big, but inviting. we would recommend any jiaoxi visitors to stay at les champ.

A samll but nice hotspring hotel for family”

the hotel is small but provides sufficient facilities for family holidays. the room is clean and comfortable. we are very happy to have a room with green view. the staff are polite and helpful. its location is convenient to train travellers as it only takes about 3-5 minutes walk to the train station. we took train to yilan for dinner and shopping during our stay in jiaoxi. we enjoyed our holidays there.

It is a very convenient place for travellers”

I really appreciate such a beautiful resort. It is surely the best choice when staying in Yilan. The staff here are very polite and friendly. They provide excellent helpful service when were stay in the hotel.

More then meets the eyes.”

Location is walking to train, bus, visitor Center and JiaoXi Hot Spring park. ( a must go, just behind the bus terminal across the road) the stuff is so friendly and accommodating. Highly efficient. Overall stay, excellent should have stayed longer.

Lovely hotel with extremely friendly staff”

stayed 1 night at hotel les champs. staff was extremely friendly. i remembered it was raining during my stay and the staff offered to shelter me to get my vehicle. however, the breakfast was so-so only as both quantity and portion was very small.

quiet and comfortable stay”

The hotel is nearby Jiaoxi railway station. Overall stay is good except for the breakfast which was very disappointing. Nothing fancy about breakfast, only porridge and bread with few dim sum which was cold and tasteless. But stay was compensated with in-room hot spring water where you can enjoy the hot spring bath at the comfort of your hotel bathroom instead of going out to the hot spring pool outdoor.

More like a 2 star hotel”

Hotel was in the middle of jiaoxi train station & jiaoxi bus terminal. 7 mins walk between bus or train station. Room was clean, swimming pool was too small to enjoy so we didn't use it. Breakfast selection was so so.. overall the hotel wasn't worth the price that we paid which was around 4000NT without tax per night.

Excellent value for money”

First and foremost, the hotel is close to the train/bus station. It's a right turn from the junction right in front of the train station, then look up and you'll see it. The staff is very helpful with great attention to details. Jiaosi is about hot springs and this hotel has it. Right beside the lobby and the Bali-themed pool on a lower level. I mean, this is just money well spent. We'll likely be back in 2014.

Pool next to train track”

On arrival I thought the outside was very dirty and needed a wash. Inside the lobby its nice and clean. Excellent service. Once in the room there was no sound proofing and you could hear every conversation in the hallway. The swimming pools, water jet fountains, a sauna were all nice, and the water was warm. We were there at the end of the CNY holiday so they did get busy with old people and children playing. The strangest thing for me was having a relaxing spa swimming pool next to a train track. So your peace was broken every 15 minutes with a train flying passed! I'm English, so having a train next to the spa hotel for the price I paid isn't what I expected.

An excellent hotel experience”

The hot spring in this hotel is real Onsen water, the bath tub is huge and fits 2 people comfortably which is rare for me because I'm a big 220lb dude. The basement has an entertainment center with pool tables, many types of video games, foosball and table hockey. Most 5 stars hotels don't even have this level of entertainment center.

Lovely n clean hotel with nice view”

When we reached the hotel at 1200hr as it was raining the hotel staff did us a favor by letting us to check in immediately instead of waiting till 3pm. The room were clean n the view was great from my room. The toilet have a bath tub with hot spring too the toilet have a super big window which allow you to soak in the tub and enjoy sunlight shining on you. The only bad point is about 10mins walk from the train station.

A small hotel, good location and service”

in general, the room is clean but a bit small. there are facilities in the hotel including outdoor pools, activity room, and an indoor children playground. they are all small. the breakfast is good and you can see parts of the village life in the restaurant. however, it is close to the train station and nearby you can find a lot of restaurants for food. the staff are very warm and helpful that provide a lot of travel information.

Lovely Hotel and service with heart”

Nice view at 4 guest room; Worth to relax at the hotel half day; The price is reasonable and the hotel staff plesant to help you find the transportation for travel near attaction.

Beautiful swimming pool”

Good location, good snacks in lobby; breakfast is just okay; big room with large bathtub, beautiful swimming pool for photo shots

Nice hotel ”

Hotel was great with large swimming/spa pools. My kids totally enjoyed themselves in the pool while we adults soaked in the nearby jacuzzi pool. Staff are very friendly and helpful. Rooms are clean and spacious. Breakfast buffet has a big spread with many different varieties. Overall a nice hotel, though slightly pricey.

Nice hotel”

Hotel was great with large swimming/spa pools. My kids totally enjoyed themselves in the pool while we adults soaked in the nearby jacuzzi pool. Staff are very friendly and helpful. Rooms are clean and spacious. Breakfast buffet has a big spread with many different varieties. Overall a nice hotel, though slightly pricey.

Personal and memorable stay”

We had a memorable stay. We got a room with unblocked view to a farm and we could see the outlying island from afar. The rail runs right in front of the farm which gives us a feel of simple, rustic life in a small town. Staff are personal, warm and professional at all levels. They were forthcoming to offer us much hospitality even before we stepped into their lobby, which touched us. The level of attention shower upon us was beyond expection.

Great location and good service”

When we arrived at the hotel. The staff assist us to handle the luggageand offer with cold drink.Expalin to us the surrounding and the hotel facilities.

Close to railway station. ”

Take 5 minutes' walk from the railway station. Be careful as no formal walkway to the hotel. The outdoor spa is just fair and not private enough. Breakfast is good. Not recommend choosing sea side room as trains will pass the hotel very frequently. Quite noisy.

Lovely hotel”

i like the neat and cleanliness of the toilet which i am very particular. the hotel staffs are very polite and they will greet whenever they see me. that make me feel welcome and honored.