Hotel Listel Shinjuku

They put me in their annex building on their smoking floor which meant everything smelt like smoke! It’s discusting for someone who doesnt smoke. I asked them to move me because this was never communicated in their description, and they said I should have mentioned I dont smoke... and of course they didnt have an extra room to move me to. Bad experience, avoid if possible or make sure you do say you dont smoke!!

Service Staff. Very Friendly Bedroom and bathroom was clean. Provided with towels, liquid soap/shampoo/conditioner and toilet paper. Kettle and desk Good WiFi signal in the room. Multi Channel TV Quiet hotel well located.

i ask non-smoking and receive smoking room

The room was really not clean, there was dust everywhere. You have only one electric socket, so I had to ask for a multiple socket at the reception. The hotel dint't give me the final invoice because according to them it's Agoda that has to give it to me. The hotel is old, and not clean.

Comfy, room was larger than expected. Walking distance to Shinjuku-gyoemmae Station.

quiet off business location, friendly staffs, facility getting old but clean, has its own restaurant, or you would have to walk 5 to 10 minutes to some local small restaurants, Shinjuku Sanchome area is about 10 to 15 minutes walk where there are lots of business and dining choices

Clean and friendly staff but not in the best location.

There was old blood stains on the duvet cover. Had to ask the staff to come up to show him. He changed it straight away. The facilities are very dated and dusty, the whole building is smoking rooms, beware!

equipment a little old ,but location not bad and staff friendly

A bit of a walk from the major train lines that connect to other parts of the city, but a great value--excellent rooms and service. I'd definitely book again.

We booked and checked in on March 20 and stayed for three nights. We were charged for four nights instead of three, which I tried to address with the staff in person. Unfortunately, they continued to refer me to “online” to get my receipt and file a complaint. I honestly don’t understand how a place can be booked and paid for online for three nights and just include an additional night. How is this legal?! Never staying here again.

This Hotel is located only a fifteen.. Max twenty minute walk from Shinjuku Station.. In short you could simply stroll with your bag to the hotel if you're using the trains or shinkansens to get to shinjiku from the airport or any place else. Extremely polite staff.. Excellent breakfast buffet, clean decent sized rooms by Japanese standards of course, reasonably priced.. I paid around a 110 USD a night for a room with a beautiful view on the tenth floor.. The Shinjuku Gyoen Gardens are a ten minute stroll away.. Kabukicho and the bustle of crowds, shopping, nightlife etc are ten minute walks from the hotel.. I'd say this is a definite yes.. I'd recommend it anytime and they're also very polite and accommodating to foreign nationals. The English spoken is fairly good.. The staff very helpful.. The room service excellent.. I even used the washing machine and dryer though a note of caution.. Dry for three cycles to get effective drying.. A HUGE thumbs up 👍 anytime.

Location is good, room is a little small and bed is small, but clean

small room. they offer smoking room. free internet

Its a basic hotel,with a spacious room for a hotel in tokyo...but they don’t provide daily bottle of mineral water.and there’s only one electricity socket in the room.but overall its a nice stay for 3 nights.

A very little far from the station, but I felt it was okay. During coming to this hotel, I could see the residential street of Japan, and it was one of the best experience of this trip. And the a female member of the front desk who helped me check-in was a person with very sociable manner. Had a good trip due to this hotel.

Location is little bit far from subway station. But hotel has very nice view, very very clean!!thank you very mach

The hotel is a little bit too far from center of Shinjuku. The streets is also quiet after 9-10 pm. There is a 7-11 right in front of the hotel but that is the only nearby shop.

I received a smoker room although I booked non-smoking

The breakfast buffet will make you forget the difficulty in finding its location.