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Hotel Majapahit Surabaya MGallery

"The room is spacious and cozy, and we slept with no issue."

Fita - January 6, 2020
MAJAPAHIT LEGENDARY SUITE, 1 King size Bed - Bed Hotel Majapahit Surabaya MGallery
Lobby Hotel Majapahit Surabaya MGallery
Swimming pool [outdoor] Hotel Majapahit Surabaya MGallery
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Hotel Majapahit Surabaya MGallery

Jalan Tunjungan 65, Surabaya Center, Surabaya, Indonesia, 60275 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Tunjungan Plaza
Within 450 m of property
See map
Popular landmarks
Tunjungan Plaza 450 m
Tugu Pahlawan 1.5 km
Monkasel (Submarine Monument) 1.7 km
Suramadu National Bridge 2.0 km
Sampoerna Museum 3.3 km
Bungkul Park 3.5 km
Surabaya Town Square 4.0 km
Surabaya's Zoo 4.1 km
Pakuwon Food Festival 7.0 km
Masjid Nasional Al Akbar Surabaya 9.0 km
Nearby landmarks
Wisata Rasa 150 m
Pasar Genteng 170 m
Kantor Garuda Indonesia 220 m
Posyandu Genteng 280 m
Plaza Tunjungan 320 m
Gramedia Bookstore 330 m
Wartel Shops 330 m
Taman Prestasi 340 m
Tunjungan Mall 350 m
Surabaya Town Hall 360 m

9.3

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Located in heart of Surabaya

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money9.0
Location rating9.3
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at Hotel Majapahit Surabaya MGallery

PRESIDENTIAL SUITE, 1 King size Bed and 2 Twin Beds
...
  • Garden view
  • Balcony/terrace
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MAJAPAHIT LEGENDARY SUITE, 1 King size Bed
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  • Room size: 97 m²/1044 ft²
  • Garden view
  • 1 king bed
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CLASSIC ROOM, 1 King size Bed
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
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CLASSIC ROOM, 2 Single Beds
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  • Room size: 44 m²/474 ft²
  • Garden view
  • 2 single beds
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HERITAGE SUITE, 1 King size Bed
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 1 king bed or 2 single beds
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HERITAGE SUITE, 2 Single Beds
...
  • Room size: 57 m²/614 ft²
  • Garden view
  • 2 single beds
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Classic Twin Room
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  • Room size: 44 m²/474 ft²
  • Balcony/terrace
  • 2 single beds
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SUITE MAJAPAHIT LEGENDARY SUITE, 1 kingsize bed.
...
  • Room size: 97 m²/1044 ft²
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Majapahit Legendary King Suite
...
  • Room size: 97 m²/1044 ft²
  • 1 king bed
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Suite Presidential
...
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    Frequently asked questions

    What time is check-in and check-out at Hotel Majapahit Surabaya MGallery?

    Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hotel Majapahit Surabaya MGallery?

    Hotel Majapahit Surabaya MGallery is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 285000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Majapahit Surabaya MGallery also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Majapahit Surabaya MGallery has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Hotel Majapahit Surabaya MGallery?

    Start your mornings right, with the continental and buffet breakfast options offered at Hotel Majapahit Surabaya MGallery. Adults can enjoy breakfast offered with an additional charge of 185715 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Hotel Majapahit Surabaya MGallery?

    Hotel Majapahit Surabaya MGallery features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What is the smoking policy at Hotel Majapahit Surabaya MGallery?

    Hotel Majapahit Surabaya MGallery does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    What people love about Hotel Majapahit Surabaya MGallery

    • 10.0

      Exceptional

      "Dining in Sarkies is always a true pleasure."

      Merel

      |

      February 28, 2020

    • 10.0

      Exceptional
      Staff 

      "Staff are very friendly and accomodating."

      Merel

      |

      February 28, 2020

    • 10.0

      Exceptional
      Spaciousness

      "Rooms are super spacious and comfortable."

      Merel

      |

      February 28, 2020

    Property ranking|Compared to 706 Surabaya properties
    See all rankings
    Location score
    9.3/10
    Service score
    9.3/10
    Room size
    44 sqm.
    Cleanliness score
    9.1/10
    Better than
    98
    %
    of Surabaya properties
    Better than
    97
    %
    of Surabaya properties
    Bigger than
    97
    %
    of Surabaya properties
    Better than
    96
    %
    of Surabaya properties
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    Overall rating:

    9.1

    Exceptional
    652 reviews
    Cleanliness
    9.1
    Facilities
    9.0
    Location
    9.3
    Read all reviews >
    What travelers say they love:
    The rems are beautifully decorated with antiques.
    Elisabeth from Australia
    Business traveler
    More about Hotel Majapahit Surabaya MGallery

    More about Hotel Majapahit Surabaya MGallery

    Located in the Surabaya Center area, Hotel Majapahit Surabaya is the ideal point of departure for your excursions in Surabaya. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

    First-rate services and facilities that define the Accor Hotels experience await you at Hotel Majapahit Surabaya. The property provides free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, express check-in/check-out to ensure the greatest comfort.

    The property's accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find flat screen television, mirror, slippers, sofa, towels. The property's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Surabaya, Hotel Majapahit Surabaya is the perfect venue for an exhilarating and exciting break away.

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    Most talked about facilities

    Breakfast

    6 mentions

    Food & Dining

    2 mentions

    Housekeeping

    2 mentions

    What they offer

    9.6

    Exceptional

    "The room itself was very decent and beautiful."

    Andree

    |

    May 12, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Halal
    Buffet

    Restaurants on site

    Sarkies
    Cuisine:Chinese
    Menu:Buffet
    Indigo
    Cuisine:International
    Menu:Buffet
    The MAJ
    Cuisine:American, European, International
    Menu:Buffet
    Lobby Lounge
    Cuisine:International
    Menu:Buffet
    Deli Shop
    Cuisine:International
    Menu:Buffet
    Roof Garden
    Cuisine:International
    Menu:A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of Hotel Majapahit Surabaya MGallery from real guests

    Provided by verified guests of Agoda
    9.1
    /
    10
    Exceptional
    Cleanliness9.1
    Facilities9.0
    Location9.3
    Service9.3
    Value for money9.0
    High score for Surabaya
    Rating
    9+ Exceptional (73)
    8-9 Excellent (20)
    7-8 Very Good (11)
    6-7 Good (2)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (13)
    Jun - Aug (22)
    Sep - Nov (20)
    Dec - Feb (54)
    Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
    All guests (246)
    All room types
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    Show reviews that mention 

    Showing 109 verified guest comments
    12345
    10.0
    Exceptional
    Karen from Indonesia
    Couple
    CLASSIC ROOM, 2 Single Beds
    Stayed 1 night in July 2019

    Every corner of this hotel is a living postcard”

    Friendly & helpful staffs (everyone I met from the security, front office staffs, house keeping staffs, gardeners, etc... literally everyone!), splurge breakfast (besides the buffet, they have several ala carte menu with touch of fine dining and it was very nice! I tried Lapis Tigan & Rawon Poached Egg), prime location, well-priced ***** hotel and for sure the property itself which is one of historical places in Surabaya, every corner of this hotel is a living postcard. The management do such a good job to preserve whole premises and keep them well-maintained. I had a memorable experience and for sure I will come back very soon. To Majapahit Hotel Surabaya team: Kudos & keep up the good work!

    Reviewed July 30, 2019

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    9.6
    Exceptional
    Tiodora from Indonesia
    Solo traveler
    CLASSIC ROOM, 1 King size Bed
    Stayed 1 night in May 2019

    Amazeeeeeng!!”

    One of the best stay I've experienced. Noticed this hotel when I was looking for the tourism spot in Surabaya. It was mentioned one of the historical building is now became a hotel. Checked the info and highly intrigued. I was mesmerized by the history of this hotel and how it is preserved. The structure is still the same as maybe 100 years ago. It is amazing how they preserved all the beautiful details and nuance. The beautiful garden in inside is beautifully maintained and can be enjoyed from the balcony. All the staffs were nice and helpful. I took the Heritage hotel tour and got the opportunity to peek the 2 storey Presidential Suite. Will definitely come back to this hotel when I visit Surabaya in the future so I can enjoy all the facilities and comfort. Staying in this hotel is not just a stay. It is an experience and exploration to the reminiscence of the past and history. Indonesia needs more historical hotel like this

    Reviewed May 18, 2019

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    10.0
    Exceptional
    Randall from Indonesia
    Family with young children
    CLASSIC ROOM, 1 King size Bed
    Stayed 3 nights in February 2018

    Beautiful property with excellent service.”

    I first stayed at Hotel Majapahit when I was attending a convention in Surabaya several months ago. I enjoyed the historical building and associated tradition along with excellence service. I returned with my Indonesian business partner and his family for a long weekend and for shopping at Tunjungan Mall. A wonderful experience again.

    Reviewed February 26, 2018

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    10.0
    Exceptional
    Yuyun from Hong Kong SAR, China
    Solo traveler
    CLASSIC ROOM, 2 Single Beds
    Stayed 2 nights in January 2020

    Exceptional”

    The staff very friendly and helpful the hotel was fantastic I been 7 days in Surabaya and change to different hotel with same budget but majapahit is the best I will comeback again with my family for sure

    Reviewed January 30, 2020

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    10.0
    Exceptional
    Bondan from Indonesia
    Family with teens
    CLASSIC ROOM, 2 Single Beds
    Stayed 1 night in February 2019

    Serene”

    It’s a sanctuary actually not a mere hotel and lies right in the heart of Surabaya which means everywhere within a reach although public transport is not Surabaya’s plus side, but if you can afford this hotel who needs public transport service anyway ? The staffs are good and helpful, and during breakfast they are everywhere ready to serve you with smile. The room was clean and neat complete with old style furniture which get along with the hotel’s theme. The food was beyond my expectation with variety of it, you will even find ‘jamu’ (traditional herbal drinks) served. Everything was served in old style dining room which makes it even more personal and if you are rather claustrophobic you can have breakfast at a veranda complete with equator sun which will make your skin tan. Will I go back ? Hmm... If the hotel offers discount I will

    Reviewed February 06, 2019

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    10.0
    Exceptional
    Abdul from Singapore
    Couple
    CLASSIC ROOM, 1 King size Bed
    Stayed 4 nights in March 2018

    Great service. From each staff of Majapahit. ”

    We enjoyed our stay of 5days and 4 nights in Majapahit. Great service from each of their staff. We will definitely stays again in Majapahit if we were to come back to Surabaya.

    Reviewed March 10, 2018

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    10.0
    Exceptional
    Kuncoro from Indonesia
    Couple
    CLASSIC ROOM, 1 King size Bed
    Stayed 1 night in September 2019

    A Treasure in Surabaya”

    Yes, this is a heritage hotel. Yes, this is a historical hotel. But it also provides the most excellent service at the centre of Surabaya city. The garden with many trees creates fresh atmosphere among the inhumanly high temperature of Surabaya city. Highly recommended.

    Reviewed February 17, 2020

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    10.0
    Exceptional
    Curtis from United States
    Solo traveler
    CLASSIC ROOM, 1 King size Bed
    Stayed 1 night in February 2020

    Vacation in Indonesia ”

    Having read a lot of fiction and non-fiction from the Dutch colonial period, I was particularly interested to stay at the Majapahit. Except for the (very welcome!) air conditioning one can really feel what an elegant hotel looked like and how it rolled back in the day. After a warm & friendly welcome at reception with a glass of cold lemon grass tea, I was shown to my room and various features of the room were explained. How gorgeous can you get!?! Comfy beds, sitting room, bathroom the size of my kitchen at home! All in all a very good place to start my ten-day stay in Indonesia. Spent the last night here as well. The breakfast buffet is out of this world. I’ll be back!

    Reviewed February 05, 2020

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    9.6
    Exceptional
    Nurul from Brunei Darussalam
    Couple
    CLASSIC ROOM, 1 King size Bed
    Stayed 4 nights in December 2019

    History in the middle of the city”

    I really enjoyed my stay here at Majapahit especially with the beautiful gardens and rustic ambience in the rooms. The bed was comfortable and I had a good night's sleep every time I come back from my outing. Walking to the mall is just a bridge away if you don't mind the walk, some people opt for taxi or Grab but the roads are mostly one-way streets so you're bound to go round the building before you get to the mall. Tip: Make sure to know which part of the mall you want to get dropped off because it's HUGE! Overall, I had an excellent stay at the Majapahit

    Reviewed January 26, 2020

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    9.2
    Exceptional
    Stephen from Malaysia
    Solo traveler
    HERITAGE SUITE, 1 King size Bed
    Stayed 2 nights in November 2018

    Why stay in a concrete box when you can have space, grandeur and greenery?”

    The Majapahit is a rare gem - it has a small street frontage but is deep away from the road, in contrast to a multistorey box hotel. The rooms front onto 2 green squares and are spacious and well appointed. Food is good, with a good selection. The bar has a live band (I was there on a Thursday) in the evening. One word of caution - the spa and fitness centre is well appointed, however, if you are male and thinking your tired legs after a trek up Ijen & Bromo can get some relaxing deep tissue massage, sadly you are going to be disappointed as they do not offer male masseuse and they would only massage my lower legs...

    Reviewed November 29, 2018

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    6.8
    Good
    Olaf from Singapore
    Couple
    CLASSIC ROOM, 1 King size Bed
    Stayed 10 nights in December 2019

    Great experience in a classic landmark hotel in Surabaya with graceful colonial architecture ”

    The 3rd Sarkies Hotel in South East Asia that I tried. Majapahit Hotel has an excellent architecture , original colonial features and great landscape / garden even more original than Raffles Hotel Singapore and East&Oriental Hotel Penang. Majapahit Surabaya also has a great historical connection with the country (Indonesia) during the independence war in 1945. One suggestion to the management for future improvement is re cleanliness of their room and bath room especially since some of the rooms are using the old carpets ( we had to move rooms) Plus will be great if they could upgrade or do a make over to some of their furnitures in the room. What impressed me the most was the quality of service and kindness of the local staffs. They are very friendly, attentive and service oriented. The quality of Food & Beverages department also excellent. We really enjoyed the breakfast and dinning experiences in all their restaurant and also in room dinning. Highly recommended hotel !

    Reviewed December 28, 2019

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    10.0
    Exceptional
    Elisabeth from Australia
    Business traveler
    CLASSIC ROOM, 1 King size Bed
    Stayed 2 nights in March 2019

    Great, historic hotel”

    This is my second stay at the Majapahit Hotel and I love it even more now. The staff are incredible and very helpful with business things and lost belongings. The rems are beautifully decorated with antiques. The hotel is old but it this case it is a huge asset because it's got an amazing history and is part of Indonesia's independence story. The architecture is also something to look out for. If you like going to the gym then the equipment is a bit old, but that is probably the only criticisms I can make and it's not enough to detract from the overall feel.

    Reviewed March 23, 2019

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    10.0
    Exceptional
    manli from Singapore
    Group
    CLASSIC ROOM, 2 Single Beds
    Stayed 1 night in December 2018

    great heritage hotel”

    Great hotel with friendly and helpful staff. No. 1 in Surabaya.

    Reviewed December 30, 2018

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    9.6
    Exceptional
    tobias from Germany
    Family with young children
    HERITAGE SUITE, 1 King size Bed
    Stayed 3 nights in March 2020

    nice as usual and always ”

    best hotel for us in surabaya. we love the old charming heritage style. it’s really unbelievable how beautiful surabaya with the old architecture once was. hopefully they will keep it. would be a pleasure to be back soon.

    Reviewed March 14, 2020

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    8.4
    Excellent
    Luke from Singapore
    Business traveler
    CLASSIC ROOM, 1 King size Bed
    Stayed 1 night in January 2019

    Best of Old World Charm and Space”

    Huge well appointed rooms with charming old style furniture and fittings. The Raffles in Surabaya without the expense!!

    Reviewed January 25, 2019

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    5.6
    michael from Netherlands
    Family with young children
    CLASSIC ROOM, 2 Single Beds
    Stayed 1 night in August 2018

    Old classy, but why not geared for modern ”

    The hotel has ambiance and history. Based on room, material , furniture, AC, TV, it s value for money. But : 1) there are only old style sockets, such that you cant charge your modern mobile phones, or perhaps at inconvenient places (next to the closet on the floor...). Come on ! Exclusive hotel !? 2) on our departure day there was an 'event'at the hotel front , once a year, that closed the street off. But the Majapahit was supposed to be reachable for taxis (and gograbs). But none of the gograbs (we called THREE) dared to enter this road and GAVE UP. Only AFTER THIRTY MINUTES OF DESPAIR FINALLY some Hotelstaff realised they SHOULD ASSIST, and spoke to the gograb driver, and one walked up the road to RECEIVE him and LEAD him in. Nice ? NO! The hotel KNOWING that this yearly event happens should have PLACED A SIGN at the street beginning telling "HOTEL MAJAPAHIT STILL REACHABLE" . That is PREPARATION. And the staff were half hour too late to REACT on the guest's problems.

    Reviewed August 24, 2018

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    9.6
    Exceptional
    Lisa from Indonesia
    Couple
    HERITAGE SUITE, 1 King size Bed
    Stayed 1 night in December 2017

    It's a nice old style hotel. I love the way they keep the room old style. The service also well done”

    If you like an old style destination, Majapahit Hotel is one of recommended hotel to stay. The location is near to the city center, you can reach building in the city center only by walking, so easy

    Reviewed January 04, 2018

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    9.2
    Exceptional
    Claudia from Belgium
    Solo traveler
    CLASSIC ROOM, 1 King size Bed
    Stayed 2 nights in November 2019

    Gorgeous hotel in marvellous architecture”

    I was and still am delighted about my beautiful stay at The Majapahit Hotel where I loved the Art Deco details, the garden and, of course, my large elegant room with a terrace. Breakfast was very good with a number of healthy items and staff was attentive, helpful and kind. I would definitely stay there again!

    Reviewed November 25, 2019

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    9.2
    Exceptional
    David from United Kingdom
    Family with teens
    CLASSIC ROOM, 1 King size Bed
    Stayed 8 nights in December 2018

    Historic hotel with Class”

    If you like a bit of history then this hotel is for you. The buildings are maintained in the colonial manner and the staff are very attentive. Breakfast options were plentiful and free nibbles with tea or coffee were available until late afternoon. The hotel is situated a short walk from the huge new shopping mall so options aplenty for all food tastes. The hotel even has its own on-site doctor which takes away the pain (excuse the pun) of looking for a local clinic.

    Reviewed December 27, 2018

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    10.0
    Exceptional
    Linda
    Family with young children
    CLASSIC ROOM, 1 King size Bed
    Stayed 3 nights in December 2018

    Great historic hotel”

    It was great hotel with the historic background, the building and landscape were highly maintained, hotel room & bathroom were clean, staff were friendly, many choice of breakfast menu, and the hotel view was so instagramable. We're so happy to stay at this hotel and will be back for sure.

    Reviewed January 04, 2019

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