Recent customer comments

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Excellent



based on 1053 reviews
  • Cleanliness 8.9
  • Facilities 9.1
  • Location 8.7
  • Room comfort and quality 9.0
  • Service 8.9
  • Value for money 8.7
  • Food and dining 8.2
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Darwati from Singapore
Group
Stayed 2 nights in September 2014
a magnificent holiday
the colonial looks, the friendly staff and the ambience
I stayed for only 2 nights at hotel majapahit and had a fantastic stay there. The hotel is very near to the traditional market which I enjoyed going. Will make another trip to surabaya
Reviewed September 27, 2014

KWANIN from South Korea
Family with teens
Garden Terrace (Room Only)
Stayed 2 nights in July 2014
full of heritegic atmophere
history, location, friendly staff
it was great experience to stay in this hotel. this historical hotel is famous for staying the president of indonesia often use this hotel when he visit surabaya. if u are going to stay in this hotel, don't miss out the hotel tour. around rp.100,000(per person) u can take the hotel tour with hotel manager.
Reviewed September 27, 2014

Zuraidah from Malaysia
Family with teens
Stayed 1 night in September 2014
An 'old" Charm
This hotel is surrounded by beautiful gardens. Every inch of the soil is planted with trees. No space is wasted.
Reviewed September 25, 2014

Lina from Indonesia
Business traveler
Stayed 2 nights in September 2014
Good Hotel
Heritage, Yummy Breakfast, Comfortable bed
A Litte disappointed because a lot of mosquitoes in the bedroom.
Reviewed September 23, 2014

Seok from Malaysia
Group
Stayed 1 night in September 2014
Surabaya
Clean and comfortable place to stay. the staff are nice
I like it much.
Reviewed September 17, 2014

Ferdinal from Indonesia
Couple
Stayed 1 night in September 2014
very beautiful old bldg w/ lovely garden/landscape
the room, the gardens/landscape, and the location
Stayed in room 158 with private garden view balcony. The room is very spacious and furnished with antique furnitures. WiFi in room is as good as in public area. Electric socket is the British 3-pins. Need to provide electric adapter to suit Indonesian 2-pins. The location is perfect. Just across Tunjungan Plaza - one of the biggest shopping mall in Surabaya. Many people says the hotel is spooky but we experienced nothing spooky.
Reviewed September 16, 2014

Jonathan from Singapore
Couple
Stayed 2 nights in September 2014
charming and comfortable
very clean, tastefully decorated, great service
very nice. only small quibble that some rooms may be quite a walk from the lobby
Reviewed September 16, 2014

Matthew from United Kingdom
Business traveler
Garden Terrace (Room Only)
Stayed 3 nights in September 2014
Majapahit - One of the best
Staff, rooms, history/decor of the hotel
I arrived and was instantly wowed by the decor of the place, including the old photographs which showed the place had real significance in Indonesian history. Staff were friendly and me and my colleagues were all upgraded to Executive Suites without request or prior notice which was a fantastic surprise. The Exec Suite rooms were huge, consisting of 3 'rooms' (bedroom/living room, bathroom) with antique decor. The grounds of the hotel were in immaculate condition and the pool is large enough for a good swim. The hotel bar was reasonably vibrant (Friday/Saturday) with a mixture of travellers and locals; the live band were a particular highlight and could have probably played anything effortlessly. Decent location and quite central. Easily one of the best hotels I have stayed in in Asia, would definitely stay again and recommend
Reviewed September 16, 2014

Amy from China
Couple
Stayed 1 night in September 2014
A pleasant stay!
The hotel room was beautiful
Reviewed September 15, 2014

Ana from Indonesia
Couple
Executive Suite Room Only
Stayed 1 night in September 2014
Magnificent historical
Magnivicent clean historical
Fantastic but hate the mosquitoes.
Reviewed September 14, 2014


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