better than expected”

-reasonable price and location - lot of restaurants/food stalls within walking distance. -smooth check in process -spacious & clean room -loves the bathtub , clean toilet -aircond & water heater works well -breakfast on 11th floor with sea view (BEST HIGHLIGHT of the stay) -variety of breakfast food served and loved the ambience Verdict : will definitely stay in this hotel again for my next visit

Worth”

Outside Look old but worth to stay. Near to sup hameed & line clear nasi kandar. Hotel breakfast just okay. Cons: my room 701 locate near to lift (beside) very disturbing can hear people talking and some kids playing with door knob.

Awesome with affordable price”

Pros : 1. Parking provided 2. Strategic location (nearby to sup hameed,line clear & 24hr mart) 3. Breakfast is average but awesome beach view from 11th floor hotel cafe 4. Large room - 27m2 5. Affordable price with awesome stay (2 night for RM370) Cons : 1. Noisy area at night (nearby to foodcourt that have karaoke till midnight - suggest stay at high floor)

Superb! ”

Everything is great. Nothing to complain. Got the sea view room i requested. Delicious breakfast. Clean room, cool aircond, working hot shower, helpful staff, spacious room. Near convenient store, sup hameed, cafe segara, free private parking.

It’s good hotel and more convenient place for all”

Hotel is good clean friendly staff and easy to move to any location

Highly Recommended!”

Very affordable! Nice view while eating breakfast! Great buffet for breakfast! Highly recommended! Good service, room is clean and comfortable.

good”

got nice view from our room. the room is bigger,but the toilet a bit dirty,, many "viral penang food" around the hotel such as roti canai transfer road,bee hwa cafe, famous chendol.. easy parking..easy check in..but the iron service is not good as it always has to call. hotel should provide more iron so that we can use it at a long time.

Great Location, Newly Renovated”

Pros: 1. Great location, downstairs within free shuttle city bus route - Bus code: CAT 2. Newly renovated, rooms and cafeteria 3. Pricing reasonable 4. Have car park Cons: 1. 3 stars only, please do not expect too much - eg: Gym room / Swimming pool 2. Limited space for car park, many uncovered from sunlight and rain

Spacious Family Room with Beautiful View and Reasonable Price.”

We stayed 1 night, coming from Hatyai, stopby Penang before driving back to SG. An old 3 stars hotel but refurnished nicely. Carpark is secure and safe. Check in process is swift and hassle free, especially with Agoda. The room is spacious and clean. The bed is spacious too, comfortably fitting 5 of us. Apparently no toiletries are provided. But there's a wall mounted hair &body wash dispenser. We stayed at 10th floor and wifi connection is good, even if it breaks, it resume back fast enough. Breakfast has minimal spread but tasty. The view for breakfast at the 11th floor cafe was simply breathtaking with natural wind breezing in. Hamid Sup Restaurant is just across the hotel and there is a 24/7 convenient store right down the hotel. Easy accessible to drive, walk or take public transport from the hotel. Highly recommended. The only thing that I would suggest is the front-end staff to smile more and show friendliness to guests. The hotel is undergoing the noise proof upgrading.

This is nice,clean and spacious room”

I Iike this hotel because it's located in front of many food stalls and nearby to the convenience shop..the breakfast was not so bad.it should improve by adding variety type of food.the reception counter quite slow in terms of entertaining booking online customer..

Great kitchen/restaurant staff and buffet breakfast, spacious rooms”

The rooms were spacious and clean but could use a bit of maintenance (e.g. bathroom facet cover missing, leaking toilet, night lamps wobble). Views from our window were beautiful. Staff at the restaurant were kind and courteous and there was a good selection to the buffet breakfast.

Great breafast view”

Breakfast area is beautiful. Location is ok, within walking distance to nearby heritage sites. Rooms are clean. However, noise insulation is an issue.

Nice stay with a lot of eating places & museums nearby”

We enjoyed the stay overall. The staffs were friendly & helpful during our 2 nights stay. There are a convenience store beside the lobby & another one across the road. A Chinese food court with varieties of local & foreign food available is just next to the hotel parking lots & a famous Malay food shop is opposite the hotel. Chulia Street is just a few lanes away within walking distance. The hotel was clean & comfortable for us and the compliment buffet breakfast for 4 was nice. The only thing that we found difficult was the down button of the lift at level 2 was quite difficult to press and we have to press a few times before the red light appears.

Convenient Place”

Good for family with vehicle. Facilities great, nice sea view. Easy access to travel nearby tourist area. Easy public transport access.

Above average”

Staff not friendly..

Value for money”

Pros- Nice location and yet clean enough Cons- air-condition not cool enough

Good”

Pros: 1. In front of Sup Hameed restaurant 2. Ocean view during breakfast 3. Spacious room 4. Burger stall in front with many choices of burger. 5. Room very clean Cons: 1. Not sound proof room 2. TV channel not so clear.

Value for money”

1. Good location - easy to everywhere..just take a GRAB. 2. Breakfast - nice view from 11th floor n guest have a choice 3. Staff - friendly..ask for iron svc..within 10 minutes staff send it to my room 4. Room condition - everthing ok (aircond, bathtub)..i stay at room 712 5. Cleanliness - good So everything good

Nice stay”

I always stay in this hotel everytime come Penang, stay for a week or more. Price ok, good location,free parking ,big room, clean, nice breakfast with many choices,and the menu change everyday. I love the top floor the most (breakfast on the top floor) , the view of Penang city really stunning , overall love this hotel. Staff ok, just need to improve for receptionist , so guests no need to wait so long for check in. I hope there will be a promo price/vouchers for next staying if stay for a week or more.

Nice view but need friendly staff”

The location and view from the room and restaurant for breakfast was good. It has a nice sea view. Location near by the tourist area. Reception staff need a smile when welcoming the guest and delivering service. They ask for Rm12 tax charge upon check in which not stated in the booking system. In other hotel price is already included in online booking process. But i dont know why they ask upon check in when i have settled the room charge upon make a booking.