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Hotel Manali Palace Height

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Review score3.4
Based on 2 reviews
Hotel Manali Palace Height
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Super Deluxe Room
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5.0 Location score
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5.0Location
  • Free Wi-Fi in all rooms

  • Hot spring bath

  • Air conditioning

  • Daily housekeeping

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Room choices
Super Deluxe Room
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  • River view
  • 15 m²/161 ft²
  • 1 king bed
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Deluxe
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  • Mountain view
  • 14 m²/151 ft²
  • 1 king bed
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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (2)Booking.com Reviews (5)
3.2
Review score
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Cleanliness3.0
Facilities3.0
Location5.0
Service2.0
Value for money4.0
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Showing 2 verified guest comments
4.4
Anshuman from India
Family with teens
Deluxe
Stayed 2 nights in October 2016
Worst ever treatment by Manager
Well... the property is not upto the mark, But the hotel was truly understaffed. When we moved in to the reception, there was no one there (at least this is the most important thing in professional dealings that the reception is never left unattended at any cost) Moreover, the attitude of the hotel's manager is terrible & unacceptable when it comes to dealing with the guests. We checked in on 10th October 2016 & our check out was on 12th October. We paid for extra bed (which was never accommodated in our room). I was actually checking how much alert these people were. Now, although I had clearly mentioned that we were to check out on the 12th, on the hotel form, they did not bother to ask us even once. No one cares about the guests. Our check out time was 12 PM & we had our bus at 4 PM. We had a talk with a hotel's guy ( who was apparently manager's right hand) & requested him to extend the stay for 3 hours, to which he agreed... till our check out at pre-decided 3 PM, no one bothered to ask us when were we checking out... Now was the important scene, when I gave the keys to the manager, his response in a terrible tone was " You should have told us before that you were leaving today. Who will bear for the extra stay" ?? Is this what a guest should expect from the manager of the hotel ? He called up the guy who agreed to our proposition & that guy too lied that he did not agree to the proposition made by us. These people aren't professional & are lier. Worst ever response by a manager & his staffs when it comes to courtesy... Kindly be cautious before booking this hotel...
Reviewed October 16, 2016
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2.4
Sachin from India
Family with young children
Super Deluxe Room
Stayed 3 nights in June 2016
Not value for money
The entire staff including management people from Delhi were very rude. The rooms were full of mosquitos, water was leaking... These are just few to mention. Overall very disappointing.
Reviewed June 14, 2016
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Hotel Manali Palace Height
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