Hotel Marroad Hakone
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7.2 Very good location
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7.2Location
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Hotel Marroad Hakone

Stay in the heart of Hakone
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Very good
From 42 reviewsSee what guests said
7.9
93% would recommend to a friend
  • 440 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Sauna

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Room choices
Japanese Western Non-Smoking
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  • Mountain view
  • 42 m²/452 ft²
  • 2 single beds and 1 futon
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Japanese Western Style Room for 4 People - Non-Smoking
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  • Mountain view
  • 42 m²/452 ft²
  • 2 single beds and 2 futons
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Japanese Western Style Room for 5 People - Non-Smoking
...
  • Mountain view
  • 42 m²/452 ft²
  • 2 single beds and 3 futons
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Twin Room - Non Smoking
...
  • Mountain view
  • 28 m²/301 ft²
  • 2 single beds
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Connecting Rooms for 4 People - Non-Smoking
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  • Mountain view
  • 56 m²/603 ft²
  • 4 single beds
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Connecting Rooms for 6 People - Non-Smoking
...
  • Mountain view
  • 56 m²/603 ft²
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Connecting Rooms for 5 People - Non-Smoking
...
  • Mountain view
  • 56 m²/603 ft²
  • 4 single beds
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Twin Room
...
  • 28 m²/301 ft²
  • Non-smoking
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Japanese/Western-style Room
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  • 9 m²/97 ft²
  • Non-smoking
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Connecting Room - Non-Smoking
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  • 56 m²/603 ft²
  • Shower and bathtub
  • 6 single beds
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Verified guest reviews

Agoda Reviews (42)Booking.com Reviews (390)
7.9
Very good
Filter by guest type:
Cleanliness8.1
Facilities7.7
Location7.2
Room comfort and quality8.0
Service8.2
Value for money8.0
Provided by verified guests of Agoda
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Room type
Twin Room - Non Smoking
Japanese Western Non-Smoking
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Showing 25 verified guest comments
123
8.0
Xiu from Singapore
Solo traveler
Twin Room - Non Smoking
Stayed 1 night in February 2017
-
-
Reviewed February 13, 2018
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6.4
Constance from Singapore
Family with young children
Twin Room - Non Smoking
Stayed 1 night in December 2016
Very far from train station
Very very long walk from cable car station to the hotel!!. No food served at the hotel restaurant , please eat your dinner somewhere else. Aircon not working in the room, staff insisted it is working and centrally controlled so room was stuffy! Onsen is public - male and female separated, it was very nice. Breakfast is not buffet style, individual set served and was very nice.
Reviewed December 26, 2016
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6.0
Rosemary from Singapore
Family with teens
Japanese Western Non-Smoking
Stayed 1 night in November 2016
Short Quiet Vacation Stay
It locates near Cable Car station, hot spring facilities good in the cold autumn season. Though not the best hot sprint hotel but good for a short stay in Hakone within walking distance to station. We enjoyed the stay as the rate is acceptable. Staff is friendly and helpful. Will come back here again.
Reviewed December 11, 2016
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8.8
Kim from Australia
Couple
Twin Room - Non Smoking
Stayed 1 night in November 2016
A classic European style hotel set in a scenic area. Close to tourist attractions around. Free shuttle service to Gora station makes access to them handy. Helpful and friendly staff at reception.
Excellent Western meals are served at the restaurant. The public hot spring baths are very good but there is no private bath.We had a pleasant stay in the hotel and will certainly return when we visit the Hakone area in future.
Reviewed November 13, 2016
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4.0
ANCHUREE from Thailand
Couple
Twin Room - Non Smoking
Stayed 2 nights in November 2016
I dont like about air condioner system, It's controled by center, It too cold for me.
There was a bug & flying in my room both of 2days. It was bad
Reviewed November 04, 2016
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8.0
Chi from Hong Kong
Family with teens
Twin Room - Non Smoking
Stayed 1 night in July 2016
Good
Good
Reviewed July 24, 2016
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8.4
Man from Hong Kong
Solo traveler
Twin Room - Non Smoking
Stayed 2 nights in March 2016
Comfortable onsen hotel
Hakone was the first stop for my 2-week Japan trip. I didn't realise the tram reaching Hote Marroad would stop service after 7pm and obviously had missed that on my arrival day. Luckily the hotel sent a van to pick my up from the nearest train station Gora 5 minutes after I had called them, saving me from walking all the way up the hill with my bulky luggage. A thing about the hotel is that it doesn't provide traditional Japanese dinner as onsen hotels usually do. That's a pity... Yet, if offers a decent room rate with all the necessary facilities and comfortable onsen. Staff are friendly too.
Reviewed April 04, 2016
1 traveler found this review helpful. Did you?|
8.0
Mee from Malaysia
Group
Twin Room - Non Smoking
Stayed 2 nights in December 2015
Comfort, good hot spring hotel, great breakfast
Good breakfast, hotspring and conmfortable
Reviewed December 05, 2015
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6.3
Chok from Malaysia
Family with teens
Twin Room - Non Smoking
Stayed 1 night in October 2015
One night @ Marroad Hakone
Breakfast (incl in room rate), serene surrounding & cleanliness
Generally ok except it is slightly older. Location was good (in the sense that it was surrounded by green but access was pretty limited as the cable car/tram and hotel shuttle also stopped operating after 8pm and you either have to use a taxi or take a trek up the hill. We opted for the latter and was rewarded with a nice cool evening walk. Perhaps the hotel should consider extending shuttle servce from foothill till later as there was limited option on dining in the hotel and up the hill. The few restaurants available are all located at the foothills. In general, we did have a pleasant experience (including the onsen).
Reviewed October 20, 2015
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6.7
Wen from Taiwan
Family with teens
Twin Room - Non Smoking
Stayed 1 night in September 2015
no restaurant nearby
Quiet and clean
wifi is only offer in the lobby far away from Gora station but they have shuttle bus(9:00-18:00) breakfast is a set for each person
Reviewed October 02, 2015
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123
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Thu, 22 Feb 2018 - Fri, 23 Feb 2018(1 night)