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Hotel Martelli

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Good6.4
Based on 42 reviews
Hotel Martelli
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6.4 Good guest rating
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"old world charm the decor was magnificant"

TinaAustralia
Interior view
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8.9 Excellent location
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8.9Location
  • 450 meters to public transportation

  • Air conditioning

  • Separate living room

  • Laundry service

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Room choices
Classic Double Room
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  • No view
  • 16 m²/172 ft²
  • 1 double bed
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Classic Twin Room
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  • No view
  • 16 m²/172 ft²
  • 2 single beds
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Superior Double Room
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  • No view
  • 25 m²/269 ft²
  • 1 double bed
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Triple Room
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  • No view
  • 25 m²/269 ft²
  • 1 single bed and 1 double b...
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Classic Single Room
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  • No view
  • 12 m²/129 ft²
  • 1 single bed
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Nearest essentials

Airports
  • Florence Airport Peretola (FLR)
  • 5.6 km
  • Siena-Ampugnano Airport (SAY)
  • 58.2 km
Public transportation
  • Florence Santa Maria Novella Railway Station
  • 470 m
  • Firenze Statuto Train Station
  • 1.5 km
Hospital or clinic
  • Centro Italiano Fertilita E Sessualita
  • 670 m
Pharmacy
  • Pharmacy
  • 120 m
Convenience store
  • Carrefour Express
  • 490 m
Cash withdrawal
  • ATM
  • 30 m

More about Hotel Martelli

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Verified guest reviews

Agoda Reviews (42)Booking.com Reviews (665)
Filter by guest type:
Cleanliness6.3
Facilities4.7
Location8.9
Room comfort and quality6.3
Service5.8
Value for money6.0
Provided by verified guests of Agoda
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Showing 34 verified guest comments
1234
5.6
Rafat from United Kingdom
Couple
Superior Double Room
Stayed 9 nights in September 2017
Above average
Asked for a superior room , old wall paper and broken wardrobe ,the bathroom has broken tiles ,the window frame had makeshift locks
Reviewed September 17, 2017
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6.0
Irish from United States
Family with young children
Classic Double Room
Stayed 2 nights in September 2017
Rude and unhelpful night staff
Hotel's location is perfect!! Very close to the Duomo. We stayed in room 55, very outdated. We usually don't mind that but the room was so hot. The AC was not cooling so we asked the night staff if we can change rooms but she was just not interested in helping us. We asked if she could check the setting maybe we're doing something wrong but she said she can't help us. We asked for additional pillows, same lady, said no she can't help us with that either and said to just wait for the morning staff.
Reviewed September 08, 2017
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7.6
John from United Kingdom
Couple
Classic Double Room
Stayed 15 nights in April 2017
95% Hotel
I call this a ninety five percent hotel meaning just five percent changes would make a huge difference. Lovely building and spaces, perfect location and good breakfast nice room, this is the positive stuff and please understand I'm reviewing this from a long stay perspective. On the minus side poor Wi-Fi only available in certain areas, controls in room for air conditioner indicate choices but do not work only two options turn on turn off we choice off for the whole stay. Washing breakfast dishes while clients eating there breakfast in the same room lots of noise for late comers, scratchy speakers with news broadcast in breakfast room just unnecessary noise turned off on request with grace. In shower no shelf to rest cleansing stuffs. Nowhere to sit in reception area when there is room for a bench. Bar fridge not working and not working in at least five other rooms so attention to detail lacking. We enjoyed our stay here but for relatively small changes it could be so much better. The manager Francesca was a delight.
Reviewed May 14, 2017
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6.0
BHUBESH from Thailand
Couple
Classic Single Room
Stayed 1 night in October 2015
Good location, clean room, friendly staff
Good location, clean room, friendly staff
Reviewed July 30, 2016
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4.4
MARIA from Greece
Couple
Classic Double Room
Stayed 1 night in June 2016
bad choice!!!
they did not inform us that we must pay for the parking ,they just told us at check out. Very small bathroom , the water of the bathroom was near the bed and very noisy because the room was next to breakfast room, we have paid totaly 116 euro.
Reviewed June 29, 2016
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2.4
walid from Lebanon
Couple
Classic Double Room
Stayed 3 nights in June 2016
Business & leisure
First night we were downgraded to a room cause our aircondition original room was broken and we were not told upon check in. The rooms are so extremely dirty and bathroom was full of aunts and insects. They moved us to a room where the flush wasn't working so we had to use the toilets in restaurants and around the city. The bed sheets were dirty the towels as well and no one cleaned the room during our stay. We complained many many times but no solution nor apology were given to us. The answer was this is the hotel situation we cannot do anything. As an agoda loyal member I would recommend you to remove it from your list. We would never again use it or recommend it to any of our friends.
Reviewed June 28, 2016
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6.0
tunjanh from Taiwan
Family with teens
Triple Room
Stayed 6 nights in May 2016
ok
ok
Reviewed May 22, 2016
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7.6
luisito from Philippines
Couple
Classic Twin Room
Stayed 4 nights in May 2016
Cozy nice place
Its quite near the Florence Train Station so its quite convenient if you are travelling by train. The staff are friendly and the rooms are clean. It was a very pleasant stay. :)
Reviewed May 20, 2016
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8.3
james from Australia
Couple
Classic Double Room
Stayed 2 nights in October 2015
great location
good location, good value
Helpful staff and great location. Had a large room with a terrace...... who would believe in Florence??? Good continental breakfast, tho had to go to the breakfast room to get WIFI. Be careful if you are driving, you will have to garage your car at 24 euro per 24 hours, but the hotel organises collection and delivery of your car, so that was nice. Else all in all a nice hotel and close to the Duomo so very central. Good value for money, would stay here again.
Reviewed October 26, 2015
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7.0
Anna from Indonesia
Business traveler
Classic Twin Room
Stayed 3 nights in October 2015
Good location near shopping area and station Santa
Location at the central and good meeting point
With the value of money ..is worthy ..do not stay during weeked caused next door of hotel is bar..their customers were making noises till 4 pm .
Reviewed October 07, 2015
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1234

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