6.8

Good
/10
(450 reviews)See what guests said
Housekeeping8
Car Park1
Children's activities1
See map

6.9

Good

Location rating score

Popular landmarks
Arulmigu Sri Rajakaliamman Glass Temple 13.2 km
Jalan Wong Ah Fook 13.3 km
KSL City Mall 13.4 km
Johor Bahru City Square 13.4 km
Angry Birds Activity Park 13.4 km
Johor Zoo 14.1 km
Sultan Abu Bakar State Mosque 14.9 km
Danga Bay 17.9 km
Paradigm Mall Johor Bahru 22.3 km
Legoland Malaysia 28.9 km
Nearby landmarks
Klinik Pergigian Masai 590 m
Gedung Ten Ten Masai 620 m
Indah Shopping Center 620 m
NORAHWAX JOHOR BAHRU 770 m
Hien Tian Meow Temple 810 m
Klinik Kesihatan Masai 1.1 km
Hares Fitness Center 1.3 km
Taman Bukit Dahlia Playground 1.6 km
Balau Park and Field 1.7 km
Today's Market 1.8 km
OYO 89948 Hotel Masai Utama

"I have recommended this hotel to my friend."

mohd - June 30, 2020
Standard Single Room - Bed OYO 89948 Hotel Masai Utama
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Free Wi-Fi

OYO 89948 Hotel Masai Utama

No 103, Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor Bahru, Malaysia, 81750 - See map
Attention

This property is in high demand!

3 travelers have booked today.

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Daily housekeeping

  • Elevator

  • Non-smoking

Your dates are popular among travelersUsers are booking a place in Johor Bahru every 4 minutes on Agoda.com
Value for money7.1
Location rating6.9
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport7.6 km

Rooms available at OYO 89948 Hotel Masai Utama

Family Suite
...
  • Room size: 10 m²/108 ft²
  • Street view
  • 2 double beds
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Deluxe Triple Room
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 1 single bed and 1 double b...
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Deluxe Double Room
...
  • Street view
  • Non-smoking
  • 1 double bed
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Standard Single Room
...
  • No Windows view
  • Non-smoking
  • 1 single bed
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Deluxe Twin Room
...
  • Street view
  • Non-smoking
  • 2 single beds
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Standard Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
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Room Assigned on Arrival
...
  • Shower
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Executive Suite (no window)
...
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    Suite Standard
    ...
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      Superior
      ...
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        Frequently asked questions

        What time is check-in and check-out at OYO 89948 Hotel Masai Utama?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

        How do I get to OYO 89948 Hotel Masai Utama?

        For those who wish to drive their own cars, OYO 89948 Hotel Masai Utama has a car park that's close to the hotel. Self-parking is conveniently available at the hotel.

        What is the smoking policy at OYO 89948 Hotel Masai Utama?

        OYO 89948 Hotel Masai Utama does not permit smoking in any of its rooms or indoor areas.

        See map
        Explore the neighborhood

        What people love about OYO 89948 Hotel Masai Utama

        • 8.4

          Excellent

          "The WIFI was fantastic."

          Tein

          |

          February 23, 2021

        • 8.0

          Very good

          "Reasonable price"

          J

          |

          March 9, 2021

        • 10.0

          Exceptional

          "Very good hotel"

          SARANNYA

          |

          December 9, 2019

        Property ranking|Compared to 2,439 Johor Bahru properties
        See all rankings
        Cheapest price score
        Room comfort score
        6.1/10
        Room size
        12 sqm.
        Value for money score
        6.9/10
        Better than
        97
        %
        of Johor Bahru properties
        Better than
        94
        %
        of Johor Bahru properties
        Bigger than
        91
        %
        of Johor Bahru properties
        Better than
        85
        %
        of Johor Bahru properties
        Up to 30% off with Agoda Insider Deals!

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        Overall rating:

        6.8

        Good
        450 reviews
        Cleanliness
        6.2
        Facilities
        6.0
        Location
        6.9
        Read all reviews >
        What travelers say they love:
        I stay at this hotel regularly.
        mohd from Malaysia
        Business traveler
        More about OYO 89948 Hotel Masai Utama

        More about OYO 89948 Hotel Masai Utama

        If what you're looking for is a conveniently located hotel in Johor Bahru, look no further than Hotel Masai Utama. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Hien Tian Meow Temple, Regency Specialist Hospital, Mydin Mall.

        Hotel Masai Utama offers impeccable service and all the essential amenities to invigorate travelers. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park, room service.

        Hotel Masai Utama is home to 96 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Hotel Masai Utama hits the spot in many ways.

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        Most talked about facilities

        Housekeeping

        9 mentions

        Breakfast

        6 mentions

        Internet

        5 mentions

        Taxi

        1 mention

        What they offer

        7.6

        Very good
        Staff 

        "Friendly staff and clean room."

        Haslinah

        |

        April 14, 2019

        View all reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Property's guest policies

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        Some helpful facts

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        Property announcements

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        Reviews of OYO 89948 Hotel Masai Utama from real guests

        Provided by verified guests of Agoda
        Cleanliness6.2
        Facilities6.0
        Location6.9
        Room comfort and quality6.1
        Service6.8
        Value for money7.1
        High score for Johor Bahru
        Rating
        9+ Exceptional (11)
        8-9 Excellent (6)
        7-8 Very Good (19)
        6-7 Good (22)
        <6 Below Expectation (77)
        Time of the year
        Mar - May (41)
        Jun - Aug (40)
        Sep - Nov (21)
        Dec - Feb (33)
        Don't miss out!Users are booking a place in Johor Bahru every 4 minutes on Agoda.com
        All guests (338)
        All room types
        All languages

        Show reviews that mention 

        Showing 135 verified guest comments
        12345
        6.7
        Good
        Fatiah from Singapore
        Group
        Family Suite
        Stayed 2 nights in October 2013

        Great Staff, Make A Great Stay !!!!”

        Very Nice Welcoming, Accomadating Staff, and Comfortable.

        I've Booked in Total of 2 Executives Suite Rooms and 2 Deluxe Superior Room on the 13/10/2013-15/10/3013 for the my Big Family, We always travel together in a big group.. This was my first stay in Hotel Masai Utama. We came on the 13th October as Early at 10am and we are so happy to ger a warm welcoming friendly reception staff there.. The happiest things, eventhough we came early, All our 4 rooms is ready for us to check in and have an early check in..Their Staff was so helpful, accomadating and always smiling.. Even when we have our breakfast the staff at the cafe was very friendly and always smiling... 3-5 mins Drive to Kip Mart, we can get many foods there,not to worry about being hungry... Great Staffs really make our stayed just at home !!!!

        Reviewed October 20, 2013

        See room deals

        10.0
        Exceptional
        mohd from Malaysia
        Business traveler
        Standard Double Room
        Stayed 1 night in June 2020

        The best service and facilities.”

        For me this hotel is very good in terms of service, reasonable price and excellent facilities. I stay at this hotel regularly. I have recommended this hotel to my friend.

        Reviewed June 30, 2020

        See room deals

        Hello, thank you for putting your encouraging words into our day. Glad you really enjoyed our services. Regards, Leo

        Responded July 01, 2020
        OYO 89948 Hotel Masai Utama
        10.0
        Exceptional
        Lee from Malaysia
        Group
        Standard Double Room
        Stayed 1 night in December 2019

        excellent location and great room”

        spacious room affordably priced for travellers in strategic location plenty of food around and amenities. friendly staff and helpful security guards. definitely will be my regular for Penang trips

        Reviewed January 27, 2020

        See room deals

        7.7
        Very good
        Wong from Singapore
        Business traveler
        Deluxe Twin Room
        Stayed 2 nights in February 2015

        Business Trip Stay”

        Location, Accessibility & Friendly Staffs

        Overall is acceptable except there's no café or coffee house in this hotel, room cleanliness is fine and staffs are friendly. Hotel located in between a Pub and a Massage Parlour which is sufficed for a quick relaxation after a day work.

        Reviewed March 02, 2015

        See room deals

        6.8
        Good
        Amran from Malaysia
        Couple
        Deluxe Twin Room
        Stayed 1 night in March 2019

        Average ”

        Room 229 - twin beds Pros ~ room is spacious ~ friendly staff ~ parking with security guard ~ hotel hall nice Cons ~ room walls no decorations ~ floor feels sands ~ bed sheets not clear enough ~ tv channel bad ~ cockroaches inside bathroom ~ no lift ( perhaps coz 2 floors only )

        Reviewed March 11, 2019

        See room deals

        10.0
        Exceptional
        mohd from Malaysia
        Business traveler
        Standard Single Room
        Stayed 2 nights in June 2020

        The best service and facilities”

        excellent service, reasonable price and excellent facilities

        Reviewed June 30, 2020

        See room deals

        Hi, Mohd! We are glad to see that you liked our services. Regards, Jane

        Responded July 01, 2020
        OYO 89948 Hotel Masai Utama
        5.0
        AZLAN from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 1 night in March 2014

        Located near to Pasir Gudang Industrial area”

        Located next to PG highway - quiet - cheap

        Overall stay was okay. Good to stay for overnight. Many workers from nearby yard stay in this hotel. Food outlet on low side - need to go further to Pasir Gudang or Masai town.

        Reviewed March 21, 2014

        See room deals

        8.4
        Excellent
        Tein from Malaysia
        Business traveler
        Standard Single Room
        Stayed 1 night in February 2021

        Excellent service from hotel staff”

        The hotel staff were very helpful towards my requiest. The WIFI was fantastic. TV is good.

        Reviewed February 23, 2021

        See room deals

        Hi, Tein! Appreciate your valuable feedback. Your kind words of appreciation always motivate us to serve you even better than before. Looking forward to hosting you soon with superb experience further. Regards, Kim!

        Responded February 24, 2021
        OYO 89948 Hotel Masai Utama
        7.0
        Very good
        LIM from Malaysia
        Business traveler
        Deluxe Double Room
        Stayed 2 nights in August 2013

        Security problem ,no enough hanger”

        front desk are nicely, valuable money,comfortable bed

        when i was rest a while in my room,suddenly somebody was used his senses card to open my room door without knocking the room first, and luckily i'm already lock my door. what will you feel if you and your couple are doing something under ages and suddenly got people is open your door and see the whole thing if you didint lock the door?who will take the responsibility if any happen?i'm already make complaint to reception immediately and also to general manager who call Mary Tan.Both of them are sincere apologize with me, even though i cant accept their reason. Besides that, how come only provide one hanger for the family suite that can fit 4 people stay in that room.

        Reviewed August 31, 2013

        See room deals

        6.3
        Good
        Mohd from Malaysia
        Couple
        Standard Double Room
        Stayed 2 nights in April 2014

        MODERATE”

        Quick check in and check out. Easy to park car. High speed internet

        Not bad. The surrounding is quiet and the room is just nice. Much better than Hotel selesa if compared with the price aspect. Good place to lay down for a night or two.

        Reviewed April 08, 2014

        See room deals

        8.0
        Excellent
        safiah from Malaysia
        Family with teens
        Standard Double Room
        Stayed 2 nights in August 2015

        Strategic location,easy to find.”

        Lot of parking,staff friendly and the all the check in cleanliness and maintenance service are good.

        feel comfortable,and be my first hotel to stay next time.

        Reviewed August 14, 2015

        See room deals

        10.0
        Exceptional
        Daniel from Malaysia
        Family with teens
        Deluxe Twin Room
        Stayed 1 night in May 2014

        It was great!”

        Hourly check in

        It was amazing, great n was fun to be there especially the hourly chck in

        Reviewed May 11, 2014

        See room deals

        6.3
        Good
        Choon from Malaysia
        Family with teens
        Deluxe Double Room
        Stayed 2 nights in August 2013

        Budget hotel with great value for your bucks”

        Budget hotel with simple breakfast, clean and tidy rooms

        If you are looking for value for money and have own transport then one can consider staying at this hotel. Although it is near Pasir Gudang but the road network makes it very accessible to the Iskandar attractions. If you want to go to Sg. Rengit for lobster seafood it is also not too far away via the new Senai-Desaru highway

        Reviewed August 13, 2013

        See room deals

        5.7
        Trifena from Indonesia
        Business traveler
        Standard Double Room
        Stayed 7 nights in March 2014

        just an ok stay”

        near highway, budget hotel, spacious bathroom

        it was just an ok stay, with quite cheap price for a hotel around this area, only can be access with taxi, it has massage and spa but i haven't get the chance to try it out.

        Reviewed April 16, 2014

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        10.0
        Exceptional
        SARANNYA from Malaysia
        Business traveler
        Standard Double Room
        Stayed 1 night in November 2019

        Excellent”

        Very good hotel

        Reviewed December 09, 2019

        See room deals

        6.4
        Good
        BAKIALEKSHMI from Malaysia
        Business traveler
        Deluxe Twin Room
        Stayed 2 nights in January 2018

        Overall is ok but need to improvise”

        Staff were not friendly at all n not polite. I stayed for 2 days and on the second day when I asked for mineral water, the staff just raised her eyebrows....they lack of basic ethics...room is comfortable but WiFi is out. No coverage at all. It’s ok if you just want to rest and relax

        Reviewed January 28, 2018

        See room deals

        7.0
        Very good
        LEONG from Malaysia
        Business traveler
        Standard Double Room
        Stayed 1 night in November 2015

        Average as 1 star hotel”

        Kind receptionist with sweet smile

        overall is quite good, just the water pressure around that area is very low, my room have no water supply and therefore the staff over there open a room for tenant who room is no water supply to bath in there.

        Reviewed November 14, 2015

        See room deals

        10.0
        Exceptional
        Siti from Malaysia
        Business traveler
        Standard Double Room
        Stayed 1 night in November 2018

        great hotel”

        great hotel

        Reviewed May 14, 2019

        See room deals

        6.0
        See from Malaysia
        Family with teens
        Deluxe Double Room
        Stayed 1 night in October 2014

        See below”

        Friendly, helpful & corporate

        1) Floor is very dusty and did not provide slipper and we need bare foot cause our foot very dirty 2) No hair dryer, toothbrush, toothpaste provided 3) No breakfast provided 4) air con not cool enought 5) water pressure very strong, great for shower 6) no staff attn to us at the reception counter as sleep at rest room during early morning 5.30 to 6am during check out.

        Reviewed October 22, 2014

        See room deals

        7.0
        Very good
        Abiramee from Malaysia
        Family with young children
        Deluxe Double Room
        Stayed 3 nights in November 2014

        location”

        Location and size

        Room was not clean then if you travelling with elderly people ask for lower level room. No lift you have to walk up. No helper to carry luggage. Location is good

        Reviewed December 21, 2014

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