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Hotel Masai Utama
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Lobby
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Coffee shop
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Coffee shop
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Exterior view
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6.6 Good location
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6.6Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Restaurants

  • Room service

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Room choices
Family Suite
...
  • 19 m²
  • Non-smoking
  • 2 queen beds
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Executive Suite
...
  • 18 m²
  • Non-smoking
  • 1 single bed and 1 queen be...
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Deluxe Room
...
  • 7 m²
  • Non-smoking
  • 1 queen bed
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Standard Room
...
  • 7 m²
  • Non-smoking
  • 1 single bed
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Superior Room
...
  • 7 m²
  • Non-smoking
  • 2 single beds
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Nearest essentials

Airports
  • 7 kilometers to
  • Seletar Airport (XSP)
  • 18 kilometers to
  • Changi International Airport (SIN)
Public transportation
  • 8 kilometers to
  • Sembawang MRT Station
  • 8 kilometers to
  • Yishun MRT Station
Hospital or clinic
  • 2 kilometers to
  • Regency Specialist Hospital
Pharmacy
  • 1.6 kilometers to
  • Guardian
Convenience store
  • 450 meters to
  • 7 Eleven
Cash withdrawal
  • 90 meters to
  • ATM

More about Hotel Masai Utama

An overview

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What they offer

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Guest policies

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Some helpful facts

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Verified guest reviews

Agoda Reviews (78)

3.3

Filter by guest type:
  • Cleanliness 5.8
  • Facilities 5.4
  • Location 6.6
  • Room comfort and quality 6.1
  • Service 6.6
  • Value for money 6.8
  • Cleanliness 5.9
  • Facilities 6.0
  • Location 6.9
  • Room comfort and quality 6.4
  • Service 7.1
  • Value for money 6.9
Review score
  • Cleanliness 5.6
  • Facilities 4.5
  • Location 6.4
  • Room comfort and quality 5.7
  • Service 6.0
  • Value for money 6.8
Review score
  • Cleanliness 5.3
  • Facilities 5.0
  • Location 5.8
  • Room comfort and quality 5.1
  • Service 5.1
  • Value for money 6.4
Review score
  • Cleanliness 4.8
  • Facilities 4.0
  • Location 6.5
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 5.8
Very good
  • Cleanliness 6.8
  • Facilities 5.3
  • Location 7.1
  • Room comfort and quality 6.8
  • Service 7.7
  • Value for money 7.8
  • Cleanliness 6.3
  • Facilities 6.0
  • Location 6.3
  • Room comfort and quality 6.0
  • Service 7.0
  • Value for money 6.3
Provided by verified guests of Agoda
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  • Bahasa Malaysia
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  • Standard Room
  • Deluxe Room
  • Superior Room
  • Family Suite
  • Executive Suite
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Showing 62 verified guest comments
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3.6
fakhrul from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in August 2017
Budget Hotel”
No special parking for motorcycle... one of womans in receptionist staff is not friendly and not professional ...
Reviewed August 10, 2017
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6.0
rosman from Malaysia
Group
Family Suite
Stayed 1 night in April 2017
Value for money, clean”
Good accessible- by the side of Pasir Gudang expressway. Room is big & clean for family. we stayed in the room contains 2 queen bedroom.
Reviewed July 11, 2017
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7.2
Kok from Malaysia
Business traveler
Standard Room
Stayed 2 nights in April 2017
Location Rating”
Location Rating were given based on my personal experienced, near to my client place.
Reviewed June 14, 2017
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6.8
Nik from Malaysia
Family with teens
Family Suite
Stayed 1 night in March 2017
One of the better hotels in Pasir Gudang.”
One of the better hotels in Pasir Gudang.
Reviewed March 30, 2017
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2.0
GOO from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in March 2017
VERY BAD”
ROOM NOT CLEAN. PILLOW YELLOW COLOR, NOT CLEAN.
Reviewed March 09, 2017
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7.2
Eric from Malaysia
Business traveler
Executive Suite
Stayed 1 night in March 2017
Very good”
The rooms could have been maintained better.
Reviewed March 05, 2017
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8.0
Ang from Malaysia
Business traveler
Standard Room
Stayed 2 nights in August 2016
Business trip”
good for stay
Reviewed November 12, 2016
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6.0
Teong from Malaysia
Business traveler
Superior Room
Stayed 1 night in January 2016
None”
None
Reviewed October 16, 2016
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3.6
Chen from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in September 2016
Bad cleanliness...not recommended”
When get in the room, floor is dirty, sink is dirty, toilet bowl is dirty, bed is dirty, wall is dirty, table is dirty... Somehow, the water heater just not working in the room too.
Reviewed September 15, 2016
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4.8
khairul from Malaysia
Family with young children
Executive Suite
Stayed 1 night in May 2016
just ok”
ok
Reviewed May 22, 2016
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