OYO 89948 Hotel Masai Utama

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 103, Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor Bahru, Malaysia, 81750

Highlights

Airport transfer

- Airport transfer available! Additional charges may apply. To request,...

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Elevator

Facilities

Free Wi-Fi

Airport transfer

Family room

Kitchen

Car park [nearby]

Contactless check-in/out

Smoke-free property

Daily housekeeping

About us

Make your best journey to Johor Bahru with the promised standard of Sanitised Stays, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Masai part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia.
Your dates are popular among travelersPopular destination! Properties in Johor Bahru are being booked every minute!
Location 6.8
Value for money 6.8
Service 6.7
Room comfort and quality 6.1

Based on 406 verified reviews

Location

6.8

Value for money

6.8

Service

6.7

Room comfort and qua...

6.1

Cleanliness

6.0

Facilities

5.9

See map

6.8Good

Location rating score

Location
Popular landmarks
Arulmigu Sri Rajakaliamman Glass Temple
13.2 km
Jalan Wong Ah Fook
13.3 km
KSL City Mall
13.4 km
Johor Bahru City Square
13.4 km
Johor Zoo
14.1 km
Closest landmarks
Klinik Pergigian Masai
590 m
Gedung Ten Ten Masai
620 m
Indah Shopping Center
620 m
NORAHWAX JOHOR BAHRU
770 m
Hien Tian Meow Temple
810 m

Good to know

Value for money6.8
Location rating6.8
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport7.6 km

Rooms available at OYO 89948 Hotel Masai Utama

Family Suite
...
  • Room size: 10 m²/108 ft²
  • Street view
  • 2 double beds
Enter dates to see prices
Deluxe Double Room
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  • Street view
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 10 m²/108 ft²
  • 1 single bed and 1 double b...
  • 1 single bed and 1 double b...
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Standard Double Room
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  • 1 double bed
  • 1 double bed
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Standard Single Room
...
  • No Windows view
  • 1 single bed
  • 1 single bed
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Deluxe Twin Room
...
  • Street view
  • 2 single beds
  • 2 single beds
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Standard Twin Room
...
  • 2 single beds
  • 2 single beds
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Deluxe Twin Room
...
    Enter dates to see prices
    Executive Suite
    ...
    • Room size: 18 m²/194 ft²
    Enter dates to see prices
    Deluxe Double Room
    ...
      Enter dates to see prices

      Frequently asked questions

      At OYO 89948 Hotel Masai Utama, guest visitors can take part in contactless check-in and check-out option provided by this property for your benefit and safety.

      OYO 89948 Hotel Masai Utama only allows visitors that are above 18 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the family/child friendly filter for more choices.

      OYO 89948 Hotel Masai Utama has a total of 96 rooms.

      OYO 89948 Hotel Masai Utama can communicate up to 2 languages which includes English for visitors that prefer this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what different languages this property supports.

      OYO 89948 Hotel Masai Utama accepts up to 3, with payment card options including MasterCard, Cash, and Visa.

      Past solo travelers that have stayed at this property have given OYO 89948 Hotel Masai Utama an average rating of 6.3. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

      Past families with older children that have stayed at this property have given OYO 89948 Hotel Masai Utama an average rating of 6.0. You can check out more in depth customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

      Verified group travelers that have stayed at this property have given OYO 89948 Hotel Masai Utama an average rating of 6.8. You can check out more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

      The nearest train, metro, or bus station is Perling Bus Terminal, 11167.66 m away from OYO 89948 Hotel Masai Utama.

      The nearest airport to OYO 89948 Hotel Masai Utama is Seletar Airport, 8.0 km away.

      More about OYO 89948 Hotel Masai Utama

      More about OYO 89948 Hotel Masai Utama

      Experience Comfort and Convenience at OYO 89948 Hotel Masai Utama

      Welcome to OYO 89948 Hotel Masai Utama, a charming 2-star hotel located in Johor Bahru, Malaysia. Built in 2010, this hotel offers a comfortable and convenient stay for both business and leisure travelers. With 96 well-appointed rooms, OYO 89948 Hotel Masai Utama provides a variety of accommodation options to suit every guest's needs. Whether you are traveling alone, with a partner, or with a group, you will find a cozy and inviting space to relax and unwind. Check-in at OYO 89948 Hotel Masai Utama starts from 02:00 PM, allowing you to settle in and make the most of your stay. The friendly and attentive staff will be there to assist you throughout the check-in process, ensuring a smooth and hassle-free experience. When it's time to check-out, you can do so until 12:00 PM, giving you ample time to pack up and prepare for your onward journey. Please note that OYO 89948 Hotel Masai Utama has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. It is advisable to contact the hotel directly for more information regarding the child policy and any additional fees that may apply. Experience comfort, convenience, and warm hospitality at OYO 89948 Hotel Masai Utama. Whether you are visiting Johor Bahru for business or leisure, this hotel is the perfect choice for a memorable stay. Book your room today and enjoy a delightful experience in the heart of Malaysia.

      Unwind and Connect in the Shared Lounge/TV Area

      At OYO 89948 Hotel Masai Utama, guests can unwind and connect with fellow travelers in the inviting shared lounge/TV area. This cozy space is the perfect spot to relax after a day of exploring Johor Bahru. Sink into the comfortable couches and catch up on your favorite shows on the large flat-screen TV. Whether you're traveling solo or with friends, the shared lounge/TV area provides a vibrant atmosphere where you can socialize and make new connections. Share travel stories, play board games, or simply enjoy some downtime in this welcoming space.

      Convenient Wi-Fi Access and Daily Housekeeping at OYO 89948 Hotel Masai Utama

      At OYO 89948 Hotel Masai Utama, convenience is key, and guests can enjoy a range of facilities that make their stay hassle-free. The hotel offers Wi-Fi in public areas, allowing guests to stay connected and browse the web effortlessly. Whether you're traveling for business or leisure, having access to free Wi-Fi in all rooms ensures that you can stay connected with loved ones or catch up on work from the comfort of your own space. Additionally, OYO 89948 Hotel Masai Utama provides daily housekeeping services to ensure that your room is kept clean and tidy throughout your stay. This thoughtful amenity allows you to relax and unwind without worrying about the mundane tasks of tidying up. Whether you're exploring the vibrant city of Johor Bahru or attending business meetings, you can return to a refreshed and well-maintained room at the end of the day. With these convenient facilities, OYO 89948 Hotel Masai Utama aims to provide a comfortable and hassle-free experience for all guests.

      Convenient Transport Facilities at OYO 89948 Hotel Masai Utama

      At OYO 89948 Hotel Masai Utama, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure your stay with us is hassle-free. For those arriving by air, our hotel provides airport transfer services. Our friendly and professional staff will be waiting to greet you at the airport and whisk you away to the comfort of our hotel. Say goodbye to the stress of finding transportation upon arrival and start your vacation or business trip on the right foot. Additionally, we offer self-parking facilities for guests who prefer to drive. Our secure parking area provides peace of mind, allowing you to explore Johor Bahru and its surrounding areas at your own pace. Whether you're visiting for leisure or business, having your own vehicle gives you the freedom to explore the city and its attractions conveniently. With our airport transfer and self-parking facilities, OYO 89948 Hotel Masai Utama ensures that your journey to and from our hotel is as smooth as possible. Experience the convenience and comfort of our transport services, and let us take care of your travel needs.

      Comfortable and Convenient Room Facilities at OYO 89948 Hotel Masai Utama

      At OYO 89948 Hotel Masai Utama, guests can enjoy a comfortable and convenient stay with a range of excellent room facilities. Each room is equipped with air conditioning, ensuring a cool and refreshing atmosphere throughout your stay. Whether you are visiting Johor Bahru for business or leisure, this feature will provide a welcome respite from the tropical heat. Additionally, guests can stay informed and entertained with the daily newspaper provided in each room. Catch up on the latest news and stay connected with the world during your stay. Whether you prefer to relax in your room or start your day with a cup of coffee and a newspaper, this amenity is sure to enhance your overall experience. Furthermore, each room is equipped with a television, allowing guests to unwind and enjoy their favorite shows or movies. After a long day of exploring the city or attending meetings, you can kick back and relax in the comfort of your room. Whether you want to catch up on your favorite TV series or simply unwind with a movie, this entertainment feature will keep you entertained throughout your stay. With these fantastic room facilities, OYO 89948 Hotel Masai Utama ensures that guests have everything they need for a comfortable and enjoyable stay in Johor Bahru. From the refreshing air conditioning to the daily newspaper and television, every detail has been carefully considered to provide a convenient and relaxing experience for all guests.

      Indulge in a Culinary Delight at OYO 89948 Hotel Masai Utama

      At OYO 89948 Hotel Masai Utama, dining is an experience that will leave you craving for more. The hotel offers a range of dining facilities that cater to every palate and preference. Start your day with a delicious and hearty breakfast at the hotel's on-site restaurant. Savor a variety of local and international dishes prepared by skilled chefs who use only the freshest ingredients. Whether you prefer a traditional Malaysian breakfast or an international spread, you will find a wide selection of options to satisfy your taste buds. For those looking for a quick bite or a light snack, the hotel also has a cozy café where you can enjoy a cup of freshly brewed coffee or tea along with a selection of pastries and sandwiches. It's the perfect spot to relax and recharge after a long day of sightseeing or business meetings. After a day of exploring Johor Bahru, indulge in a delectable dinner at the hotel's restaurant. The restaurant offers a diverse menu featuring both local and international cuisines, ensuring there is something for everyone. From flavorful Malaysian curries to succulent grilled meats and seafood, every dish is prepared with utmost care and attention to detail. The warm and inviting ambiance of the restaurant makes it the ideal setting for a memorable dining experience. With its wide range of dining options, OYO 89948 Hotel Masai Utama ensures that guests can enjoy a delightful culinary journey without having to leave the comfort of the hotel. So, whether you are a food enthusiast or simply looking to satisfy your taste buds, this hotel has got you covered.

      Comfort and Variety at OYO 89948 Hotel Masai Utama

      Experience a range of comfortable and well-appointed rooms at OYO 89948 Hotel Masai Utama. Choose from a selection of room types to suit your preferences and needs. The Deluxe Double Room offers a cozy retreat with its comfortable double bed, while the Deluxe Triple Room provides ample space with the option of a single bed or a double bed. For those traveling in pairs, the Deluxe Twin Room offers two single beds for a restful night's sleep. Families will find the Family Suite perfect for their stay, with two double beds and a spacious layout. Alternatively, the Standard Double Room and Standard Single Room provide a comfortable and convenient option for solo travelers. Book your stay at OYO 89948 Hotel Masai Utama on Agoda to enjoy the best prices and a hassle-free booking experience. With Agoda's easy-to-use platform, you can secure your preferred room type at the most competitive rates, ensuring a seamless and enjoyable stay at this delightful hotel.

      Discover the Vibrant Charm of Masai in Johor Bahru

      Welcome to Masai, a vibrant neighborhood nestled in the heart of Johor Bahru, Malaysia. Known for its rich cultural heritage, bustling markets, and delectable local cuisine, Masai offers a unique and immersive experience for travelers seeking an authentic taste of Malaysia. Immerse yourself in the local culture by exploring the vibrant markets of Masai. Here, you'll find an array of stalls selling everything from fresh produce to traditional handicrafts. Don't miss the chance to sample local delicacies like nasi lemak, satay, and roti canai at the bustling food stalls, where the tantalizing aromas will surely awaken your taste buds. If you're a nature enthusiast, Masai is the perfect gateway to explore the stunning natural beauty of Johor Bahru. Take a leisurely stroll along the Masai River, where you can admire the picturesque views and spot local wildlife. For a more adventurous experience, head to the nearby Kota Tinggi Waterfall, a majestic cascade surrounded by lush greenery. After a day of exploring, retreat to the comfort of OYO 89948 Hotel Masai Utama. Situated in the heart of Masai, this hotel offers modern and well-appointed rooms, ensuring a comfortable stay for all guests. With its convenient location and proximity to the vibrant attractions of Masai, OYO 89948 Hotel Masai Utama is the perfect base for your Johor Bahru adventure.

      Convenient Airport Transfers to OYO 89948 Hotel Masai Utama

      When arriving in Johor Bahru, Malaysia, getting to OYO 89948 Hotel Masai Utama in Masai is a breeze with several convenient airport transfer options. The nearest airport to the hotel is Senai International Airport, located approximately 35 kilometers away. One of the most convenient ways to reach the hotel is by taking a taxi from the airport. Taxis are readily available outside the terminal and offer a comfortable and direct journey to OYO 89948 Hotel Masai Utama. The journey usually takes around 30 minutes, depending on traffic conditions. It is advisable to negotiate the fare with the driver or ensure that the meter is used for a fair price. Another option for airport transfers is to book a private car or airport shuttle service. These services can be pre-arranged, providing a hassle-free and comfortable journey directly to the hotel. The advantage of booking a private car or shuttle service is the convenience of having a driver waiting for you upon arrival, eliminating the need to navigate public transportation or worry about finding a taxi. Overall, reaching OYO 89948 Hotel Masai Utama from the nearest airports is a straightforward process with various transfer options available. Whether you choose a taxi, private car, or shuttle service, you can look forward to a smooth and convenient journey to your accommodation in Masai, Johor Bahru, Malaysia.

      Explore the Vibrant Surroundings of OYO 89948 Hotel Masai Utama

      Located in Johor Bahru, Malaysia, OYO 89948 Hotel Masai Utama offers a convenient base to explore the vibrant surroundings and nearby landmarks. Just a short distance away, you'll find Gedung Ten Ten Masai, a popular landmark known for its unique architecture and historical significance. Take a stroll around the area and admire the intricate details of this iconic building. For those seeking dental care, Klinik Pergigian Masai is conveniently located nearby. Whether you need a routine check-up or dental treatment, this clinic provides professional services to cater to your needs. Nature lovers will be delighted to discover JALAN BERINGIN RECREATION PARK, Taman Seri Alam, and Balau Park and Field in close proximity to the hotel. These green spaces offer a peaceful retreat from the bustling city, providing opportunities for leisurely walks, picnics, and outdoor activities. If you're a golf enthusiast, Octville Golf & Country Club is just a short drive away. Challenge yourself on the well-maintained greens and enjoy a relaxing game surrounded by lush landscapes. For a touch of spirituality, visit Hien Tian Meow Temple, a beautiful Chinese temple known for its intricate architecture and serene atmosphere. Take a moment to admire the ornate decorations and soak in the peaceful ambiance. Additionally, Today's Market is within walking distance, allowing guests to explore local flavors and immerse themselves in the vibrant atmosphere of a traditional market. Bayan Recreation Park is another nearby attraction worth visiting. This recreational area offers a range of facilities, including jogging tracks, playgrounds, and open spaces for outdoor activities. With its convenient location and proximity to these landmarks and attractions, OYO 89948 Hotel Masai Utama is the perfect choice for travelers looking to explore the vibrant surroundings of Johor Bahru, Malaysia.

      A Culinary Adventure Awaits

      When it comes to dining options, OYO 89948 Hotel Masai Utama is surrounded by a plethora of restaurants that will satisfy every palate. Just a stone's throw away, you'll find Der' Cabin Bistro, a cozy eatery known for its delicious comfort food and warm ambiance. For those craving authentic local flavors, Todak Restaurant (Orang Asli) is the place to go, offering a wide range of fresh seafood dishes that are sure to tantalize your taste buds. If you're in the mood for pizza, Vivo Pizza Gravity Green & Lebon serves up mouthwatering wood-fired pizzas with a variety of toppings to choose from. For a unique dining experience, head to Bucida Garden Bbq & Steamboat, where you can grill your own meats and enjoy a steamboat feast. Restoran Al Hanin and Restoran Al-Safa are popular spots for those seeking delicious Middle Eastern cuisine, while The J @ Seri Alam offers a diverse menu of Western and Asian dishes in a trendy setting. Craving street food? Mr Lok Lok is a local favorite, serving up a variety of skewered delights. Nasi Blauk - HQ Taman Bukit Dahlia is a must-visit for those wanting to try traditional Malay cuisine, while Yew's Cafe & Bistro - Senibong Cove offers a range of fusion dishes in a charming waterfront setting. With such a wide array of dining options just steps away from the hotel, your culinary adventure awaits at OYO 89948 Hotel Masai Utama.

      Shop Till You Drop at Mydin Mall

      Located just a stone's throw away from OYO 89948 Hotel Masai Utama, Mydin Mall is a shopaholic's paradise. This sprawling shopping complex boasts a wide range of retail outlets, from fashion boutiques to electronic stores, ensuring that there is something for everyone. Indulge in a shopping spree as you browse through the latest fashion trends, pick up unique souvenirs, or upgrade your gadgets. With its modern and vibrant atmosphere, Mydin Mall offers a delightful shopping experience that will leave you wanting more.

      Excellent Service, Reasonable Price, and Excellent Facilities

      OYO 89948 Hotel Masai Utama in Johor Bahru, Malaysia, has received rave reviews from its guests. With its excellent service, reasonable price, and excellent facilities, this hotel is a top choice for travelers. The friendly staff and helpful security guards ensure a warm and welcoming atmosphere for every guest. Whether you are a couple or a solo traveler, this hotel is perfect for you. The clean and comfortable rooms, along with the good TV, provide a relaxing and enjoyable stay. The hotel staff goes above and beyond to cater to guests' needs, making their stay even more pleasant. If you are looking for a great hotel experience in Johor Bahru, OYO 89948 Hotel Masai Utama is the place to be.

      A Comfortable and Convenient Stay at OYO 89948 Hotel Masai Utama

      OYO 89948 Hotel Masai Utama in Johor Bahru, Malaysia has received positive customer ratings, making it an excellent choice for travelers seeking comfort and convenience. With an overall rating of 6.4, this hotel offers a satisfactory experience for guests at an affordable price. One of the standout features of this hotel is its great value for money, with a rating of 6.8. Guests appreciate the reasonable rates and the excellent amenities and services that come with it. Whether you're a budget-conscious traveler or simply looking for a good deal, OYO 89948 Hotel Masai Utama offers a comfortable stay without breaking the bank. Cleanliness is a top priority at OYO 89948 Hotel Masai Utama, with a rating of 6.0. Guests have praised the hotel's efforts in maintaining a clean and tidy environment throughout their stay. From the lobby to the rooms, you can expect a high standard of cleanliness that adds to the overall comfort and enjoyment of your stay. Additionally, the hotel's convenient location has earned it a rating of 6.8. Situated in Johor Bahru, Malaysia, guests find it easy to access popular attractions, shopping centers, and dining options. Whether you're a leisure traveler or on a business trip, you'll appreciate the hotel's proximity to key destinations in the city. The comfort rating of 6.1 highlights the hotel's commitment to providing a pleasant and cozy atmosphere for guests. The rooms are well-appointed with modern amenities, ensuring a comfortable stay for all visitors. From plush bedding to spacious interiors, OYO 89948 Hotel Masai Utama aims to create a relaxing environment that feels like a home away from home. Last but not least, the staff performance at OYO 89948 Hotel Masai Utama has been praised by guests, earning a rating of 6.7. The friendly and attentive staff members go above and beyond to ensure that guests have a memorable stay. From check-in to check-out, you can expect warm hospitality and excellent service that adds to the overall satisfaction of your stay. Overall, OYO 89948 Hotel Masai Utama offers a comfortable and convenient stay for travelers visiting Johor Bahru, Malaysia. With positive ratings for value, cleanliness, location, comfort, and staff performance, this hotel is a great choice for those seeking an enjoyable and hassle-free experience.

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      Amenities and facilities

      Review score5.9

      Facilities

      Most talked about facilities

      Languages spoken
      • English
      • Malay
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Dining, drinking, and snacking
      • Kitchen
      Cleanliness and safety
      • First aid kit
      • Safe dining setup
      Services and conveniences
      • Contactless check-in/out
      • Daily housekeeping
      • Elevator
      • Food delivery
      • Shared lounge/TV area
      • Smoke-free property
      • Smoking area unavailable
      For the kids
      • Family/child friendly
      • Family room
      Access
      • Fire extinguisher
      • Pets allowed unavailable
      Getting around
      • Airport transfer
      • Car park [nearby]
      Available in all rooms
      • Air conditioning
      • Free bottled water unavailable
      • Shower
      • Toiletries

      Location

      No 103, Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor Bahru, Malaysia, 81750

      Good6.8

      Location

      Airports
      • Seletar Airport (XSP) - Singapore
        7.6 km 40 min drive
      • Singapore Changi Airport (SIN) - Singapore
        17.9 km 2.6 hour drive
      Hospital or clinic
      • Klinik Pergigian Masai
        590 m
      Convenience store
      • 7 Eleven
        480 m 5 min drive
      Cash withdrawal
      • ATM
        80 m 6 min walk

      What's nearby

      Popular landmarks
      • Arulmigu Sri Rajakaliamman Glass Temple
        13.2 km
      • Jalan Wong Ah Fook
        13.3 km
      • KSL City Mall
        13.4 km
      • Johor Bahru City Square
        13.4 km
      • Johor Zoo
        14.1 km
      • Sultan Abu Bakar State Mosque
        14.9 km
      • Danga Bay
        17.9 km
      • Paradigm Mall Johor Bahru
        22.3 km
      • Legoland Malaysia
        28.9 km
      Nearby landmarks
      • Klinik Pergigian Masai
        590 m
      • Gedung Ten Ten Masai
        620 m
      • Indah Shopping Center
        620 m
      • NORAHWAX JOHOR BAHRU
        770 m
      • Hien Tian Meow Temple
        810 m
      • Klinik Kesihatan Masai
        1.1 km
      • Hares Fitness Center
        1.3 km
      • Taman Bukit Dahlia Playground
        1.6 km
      • Balau Park and Field
        1.7 km
      • Today's Market
        1.8 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      Minimum age of guests is: 18 year(s).

      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      • Check-in until23:00
      The property
      • Year property opened2010
      • Number of rooms 96

      Reviews of OYO 89948 Hotel Masai Utama from real guests

      tooltip

      All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

      Provided by verified guests of

      Agoda logo
      • Location score 6.8 out of 10
        Location6.8
      • Value for money score 6.8 out of 10
        Value for money6.8
      • Service score 6.7 out of 10
        Service6.7
      • Room comfort and quality score 6.1 out of 10
        Room comfort and quality6.1
      • Cleanliness score 6 out of 10
        Cleanliness6.0
      • Facilities score 5.9 out of 10
        Facilities5.9
      High score for Johor Bahru

      Rating

      9+ Exceptional (14)
      8-9 Excellent (6)
      7-8 Very Good (22)
      6-7 Good (20)
      <6 Below Expectation (90)

      Review summary

      Powered by OpenAI

      Located near MMHE, guests highly appreciate the great location of the hotel. The staff are friendly and provide excellent service, ensuring a comfortable and enjoyable stay. Guests also comment on the reasonable rates for the quality of the stay. For an even better experience, upgrading to a deluxe room or higher is recommended.

      Few reviews noted low water pressure due to maintenance issues. Some guests reported smelly rooms but these issues are not widespread.

      Did you find this review summary helpful?

      Guest Type
      Room Type
      Showing 152 verified guest comments
      Changed to review page 1
      1. 2.0
        TERENCE from Malaysia
        Couple
        Standard Double Room
        Stayed 1 night in November 2022

        “ALREADY CLOSED for Business BUT STILL ACCEPT Booking (PAYMENT)”

        This is the MOST RIDICULOUS Booking experience i ever had. Drove 3.5 hours to this hotel but it already closed for business 3 months ago BUT still accepting payment for booking!!!!!!!!!!!!! Left me with NO hotel to check in a night.. need to look for another hotel to stay. RIDICULOUS !!!!!!!!

        Reviewed November 07, 2022
      2. 2.0
        Nuryati from Malaysia
        Couple
        Standard Double Room
        Stayed 1 night in July 2022

        “The hotel is closed”

        Not mention about the hotel already closed down.. my money cannot be refunded

        Reviewed July 05, 2022

        Hi, we regret the unpleasant experience you had with us. We are continuously working for improvements. Looking forward to serving you better. Regards, Arthur

        Responded August 14, 2022
        OYO 89948 Hotel Masai Utama
      3. 2.0
        Osman from Malaysia
        Family with teens
        Deluxe Twin Room
        Stayed 1 night in July 2022

        “Hotel was shut for the past 3 months”

        I need refund

        Reviewed July 02, 2022

        Sorry for the hassle you faced, Osman! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

        Responded August 18, 2022
        OYO 89948 Hotel Masai Utama
      4. 3.6
        Tong from Malaysia
        Family with teens
        Deluxe Double Room
        Stayed 1 night in January 2022

        “no good”

        won't come again

        Reviewed March 29, 2022

        Hi, Tong! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

        Responded April 01, 2022
        OYO 89948 Hotel Masai Utama
      5. 8.0
        Excellent
        Azrin from Malaysia
        Solo traveler
        Standard Double Room
        Stayed 1 night in November 2021

        “Very good”

        Good night

        Reviewed March 14, 2022

        Thanks for the positive rating, Azrin. Hope to host you soon Regards, Bryce

        Responded March 15, 2022
        OYO 89948 Hotel Masai Utama
      Changed to review page 1

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