Hotel Mass

3 stars out of 5
152 & 154 Maraimalai Adigal Salai , Near bus Stand, Pondicherry City Center, Pondicherry, India, 605001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Pondicherry City Center part of Pondicherry, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Seaside Promenade. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

760 meters to Pondicherry Botanical Gardens

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Shops

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Restaurants

Shops

Laundry service

Your dates are popular among travelersUsers are booking a place in Pondicherry every 3 minutes on Agoda.com
See map

7.0Very good

Location rating score

Very good location - 730 meters from city center
Parking
Available
Popular landmarks
Church of the Sacred Heart of Jesus
1.2 km
Arulmigu Manakula Vinayagar Temple
1.9 km
Sri Aurobindo Ashram
1.9 km
Eglise de Notre Dame des Anges
1.9 km
Rock Beach
2.0 km
Closest landmarks
Puducherry City Hospitals Pvt Ltd.
300 m
Varadaraja Perumal Temple
330 m
Sai kiruba hospital
450 m
odiansalai phc
510 m
AFT Ground
570 m
Value for money3.8
Distance to city center0.3 Km
Location rating7.0
Nearest airportPuducherry Airport (PNY)
Distance to airport3.7 km

Rooms available at Hotel Mass

Room Assigned on Arrival
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    Suite
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      Classic Room with Breakfast
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        Standard - Holidays
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          Standard Single Room.
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            Standard Room (Special Rate)
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              Deluxe - Holidays
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                Flight Plus Hotel Rate
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                  Deluxe Room
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                    Classic Room
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                      Frequently asked questions

                      Does Hotel Mass offer laundry services?

                      Yes! Hotel Mass offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

                      What is the typical travel time to a nearby airport from Hotel Mass?

                      The average travel time to get from Hotel Mass to the airport is 25 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

                      What public parks are in close proximty of Hotel Mass?

                      While lodging at Hotel Mass, indulge in your early morning or evening stroll at nearby park which include AFT Ground, Rainbow Nagar Park, and The Ganesh Garden.

                      What are the property's policies for children's bedding at Hotel Mass?

                      Hotel Mass's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

                      When was Hotel Mass built?

                      Hotel Mass was built in 1986.

                      In which languages can Hotel Mass's employees communicate?

                      Hotel Mass can converse up to 3 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

                      What payment options are supported at Hotel Mass?

                      Hotel Mass supports up to 3, with payment card options including American Express, MasterCard, and Visa.

                      What is the closest train, metro, or bus station to Hotel Mass?

                      The nearest train, metro, or bus station is Puducherry Railway Station, 1371.89 m away from Hotel Mass.

                      What time is check-in and check-out at Hotel Mass?

                      Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

                      More about Hotel Mass

                      More about Hotel Mass

                      Experience Comfort and Convenience at Hotel Mass

                      Welcome to Hotel Mass, a 3-star hotel located in the heart of Pondicherry, India. With its prime location just 0.3 kilometers from the city center, this hotel offers both comfort and convenience for both business and leisure travelers. Whether you are visiting for a weekend getaway or an extended stay, Hotel Mass is the perfect choice for your accommodation needs. Upon arrival, you will be greeted by our friendly and attentive staff who are dedicated to providing exceptional service throughout your stay. Check-in begins at 12:00 PM, allowing you to settle in and start your Pondicherry adventure without any hassle. The hotel's close proximity to the airport, with just a 25-minute drive, ensures a smooth and convenient journey for those arriving by air. Hotel Mass boasts 112 well-appointed rooms, ensuring a comfortable and relaxing stay for every guest. Each room is designed with your comfort in mind, featuring modern amenities and tasteful decor. Whether you choose a standard room or a suite, you can expect a peaceful retreat after a day of exploring the vibrant city. Families traveling with children will appreciate Hotel Mass' child policy. Children between the ages of 2 to 12 can stay free of charge, making it an ideal choice for a family-friendly vacation. The hotel's spacious rooms and welcoming atmosphere provide a comfortable environment for both parents and children. With its last renovation in 2011, Hotel Mass offers a blend of contemporary style and timeless elegance. The hotel was built in 1986, showcasing its rich history and commitment to providing quality accommodation for over three decades. Check-out is until 12:00 PM, allowing you to enjoy a leisurely morning before bidding farewell to this charming hotel. Experience the comfort, convenience, and warm hospitality of Hotel Mass during your visit to Pondicherry. Whether you are here for business or pleasure, this hotel is the perfect base to explore all that this captivating city has to offer.

                      Unwind and Indulge in Hotel Mass's Entertainment Facilities

                      Hotel Mass in Pondicherry, India, offers a plethora of entertainment facilities to ensure a memorable and enjoyable stay for its guests. Whether you're looking to relax, have some fun, or pamper yourself, this hotel has it all. Step into the world of entertainment with the hotel's well-equipped shops, where you can browse and shop for souvenirs, local handicrafts, and trendy fashion items. Indulge in a shopping spree and take home a piece of Pondicherry's vibrant culture. If you're in the mood for some self-care and rejuvenation, Hotel Mass has a salon on-site. Treat yourself to a refreshing haircut, a relaxing massage, or a rejuvenating facial. Let the skilled professionals take care of you and leave you feeling refreshed and revitalized. With its impressive range of entertainment facilities, Hotel Mass ensures that every guest's needs and desires are met, making your stay in Pondicherry an unforgettable experience.





                      Convenience Facilities at Hotel Mass

                      Hotel Mass in Pondicherry, India, offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. The hotel provides a laundry service, allowing guests to have their clothes cleaned and pressed without any inconvenience. Additionally, room service is available, giving guests the option to enjoy delicious meals and refreshing beverages in the comfort of their own rooms. For the safety and security of its guests, Hotel Mass offers safety deposit boxes, where valuable items can be securely stored. The hotel also provides Wi-Fi in public areas, allowing guests to stay connected and access the internet easily. Furthermore, for guests who prefer smoking, there is a designated smoking area available. To cater to the needs of modern travelers, Hotel Mass offers free Wi-Fi in all rooms, ensuring that guests can stay connected throughout their stay. The hotel also provides dry cleaning services, making it convenient for guests to have their clothes cleaned and ready for any occasion. Additionally, luggage storage facilities are available, allowing guests to securely store their belongings before check-in or after check-out. With its comprehensive range of convenience facilities, Hotel Mass aims to provide a seamless and enjoyable experience for its guests, ensuring that their stay in Pondicherry is both comfortable and convenient.

                      Convenient Transport Facilities at Hotel Mass

                      Hotel Mass in Pondicherry, India, offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. Whether you are exploring the city or arriving at the hotel, you can rely on their excellent services. For those looking to explore the vibrant city of Pondicherry, Hotel Mass offers guided tours to popular attractions and landmarks. Their knowledgeable guides will take you on an unforgettable journey, providing insights into the rich history and culture of the region. Whether you want to visit the iconic Aurobindo Ashram, stroll along the picturesque Promenade Beach, or discover the French Quarter, Hotel Mass has got you covered. Additionally, Hotel Mass provides valet parking services, making it easy for guests to park their vehicles securely. You can enjoy peace of mind knowing that your car is in safe hands while you relax and make the most of your stay. The hotel also offers a car park, ensuring ample space for guests who prefer to self-drive. With these transport facilities, Hotel Mass aims to provide utmost convenience and comfort to its guests throughout their stay.

                      Comfort and Convenience at Hotel Mass

                      Hotel Mass in Pondicherry, India, offers a range of room facilities that ensure a comfortable and convenient stay for all guests. Each room is equipped with air conditioning, allowing you to escape the heat and humidity of Pondicherry's tropical climate. Whether you are visiting for business or leisure, the cool and refreshing air-conditioned rooms at Hotel Mass will provide a welcome respite after a long day of exploring the city. You can relax and unwind in the comfort of your room, knowing that you can adjust the temperature to your liking for a restful night's sleep.

                      Indulge in Culinary Delights at Hotel Mass

                      At Hotel Mass in Pondicherry, India, guests can indulge in a delightful culinary experience with the dining facilities provided. The hotel boasts a charming restaurant that offers a diverse menu of delectable dishes, catering to various tastes and preferences. Whether you are craving traditional Indian cuisine or international flavors, the restaurant at Hotel Mass has it all. With its elegant ambiance and attentive service, it is the perfect setting for a memorable dining experience. For those who prefer the privacy and convenience of dining in their rooms, Hotel Mass also offers room service. Guests can enjoy a wide range of dishes from the comfort of their own space. Whether it's a hearty breakfast to start the day or a late-night snack, the hotel's room service ensures that guests are well taken care of. With prompt and efficient service, guests can expect their meals to be delivered with a smile, allowing them to relax and enjoy their stay at Hotel Mass to the fullest.





                      Discover the Vibrant Charm of Pondicherry City Center

                      Immerse yourself in the vibrant charm of Pondicherry City Center with a stay at Hotel Mass. Located in the heart of this captivating city in India, the hotel offers easy access to a wealth of cultural, historical, and recreational attractions. Step outside the hotel and find yourself surrounded by bustling streets, colonial architecture, and a fusion of French and Indian influences. Explore the streets of Pondicherry City Center and discover its unique blend of cultures. As you stroll along the tree-lined boulevards, you'll be greeted by colorful buildings adorned with French facades and Indian motifs. Take a leisurely walk to the famous Promenade Beach, where you can enjoy breathtaking views of the Bay of Bengal and witness the mesmerizing sunset. For history enthusiasts, a visit to the nearby French Quarter is a must. This well-preserved neighborhood showcases the city's colonial past, with its charming streets, quaint cafes, and French-style villas. Don't miss the iconic Sri Aurobindo Ashram, a spiritual community founded by Sri Aurobindo and his disciple, The Mother. The ashram is a serene oasis where visitors can meditate, attend yoga sessions, and explore the teachings of Sri Aurobindo. When it comes to dining and shopping, Pondicherry City Center has something for everyone. Indulge in a culinary journey and savor the flavors of French and South Indian cuisine at the numerous cafes and restaurants scattered throughout the area. If you're in the mood for some retail therapy, the vibrant local markets offer a wide range of handicrafts, textiles, and souvenirs. With its prime location in Pondicherry City Center, Hotel Mass is the perfect base for exploring all that this captivating city has to offer. Experience the vibrant charm, rich history, and cultural fusion of Pondicherry as you embark on an unforgettable journey.

                      Convenient Airport Transfers to Hotel Mass in Pondicherry City Center

                      When traveling to the beautiful coastal city of Pondicherry, India, you'll be pleased to know that getting to Hotel Mass in Pondicherry City Center from the nearest airports is a breeze. The two major airports near Pondicherry are Chennai International Airport and Tiruchirappalli International Airport. Here's a guide on how to reach Hotel Mass from both airports: If you arrive at Chennai International Airport, which is approximately 150 kilometers away from Pondicherry, you have several options to reach Hotel Mass. The most convenient and popular choice is to hire a private taxi or book a pre-paid taxi service from the airport. The journey takes around 3-4 hours, depending on the traffic conditions. Another option is to take a direct bus from Chennai Airport to Pondicherry, which is a more economical choice. The buses are comfortable and offer a scenic route along the East Coast Road. Once you reach Pondicherry, Hotel Mass is conveniently located in the heart of the city center, making it easily accessible. If you arrive at Tiruchirappalli International Airport, which is approximately 200 kilometers away from Pondicherry, the most convenient option is to hire a private taxi or book a pre-paid taxi service from the airport. The journey takes around 4-5 hours, depending on the traffic conditions. Alternatively, you can also take a train from Tiruchirappalli to Pondicherry. The train journey offers a unique experience and takes approximately 3-4 hours. Upon arrival in Pondicherry, Hotel Mass is just a short drive away, situated in the bustling Pondicherry City Center. Whichever airport you choose to arrive at, rest assured that reaching Hotel Mass in Pondicherry City Center is a hassle-free and enjoyable experience. The hotel's central location makes it a convenient base for exploring the city's attractions and soaking in the vibrant culture of Pondicherry.

                      Discover the Rich Cultural Heritage of Pondicherry at Hotel Mass

                      Located in the heart of Pondicherry, Hotel Mass offers easy access to several popular landmarks and attractions. Just a short distance away, you will find the magnificent Church of the Sacred Heart of Jesus. This awe-inspiring church is known for its stunning Gothic architecture and intricate stained glass windows, making it a must-visit for history and architecture enthusiasts. For nature lovers, the Pondicherry Botanical Gardens is a true paradise. Take a leisurely stroll through this lush green oasis and admire the diverse collection of exotic plants and flowers. The gardens also house an aquarium and a toy train, making it a perfect spot for a family day out. If you're interested in exploring the rich cultural heritage of Pondicherry, the INTACH Heritage Centre is a must-visit. Here, you can learn about the city's history, heritage, and architectural marvels through interactive exhibits and guided tours. For art enthusiasts, Tasmai, a Centre for Art & Culture, is a hidden gem. This vibrant art center showcases the works of local and international artists, providing a platform for creativity and cultural exchange. Other notable landmarks and attractions near Hotel Mass include the Sri Karaneswara Nataraja Temple, Barathiyar Museum at Pondicherry, Vedapureeswarar Temple, Puducherry, ISKCON Pondicherry, and Sri Venkateshwara Super Market. With such a diverse range of attractions nearby, Hotel Mass is the perfect base for exploring the cultural wonders of Pondicherry.

                      Convenient Public Transport Stations near Hotel Mass

                      Located in the heart of Pondicherry, Hotel Mass enjoys a prime location with easy access to several public transport stations. Just a short walk away from the hotel, you'll find the Marapalam Bus Stop, which offers excellent connectivity to various parts of the city. Whether you're looking to explore the vibrant markets, visit historical landmarks, or simply soak in the local culture, the bus stop is a convenient starting point for your adventures. For those arriving by train, the Puducherry Railway Station is also within close proximity to Hotel Mass. This well-connected railway station allows travelers to easily access Pondicherry from major cities in India. From the railway station, guests can take a short taxi ride or avail themselves of the local auto-rickshaws to reach the hotel in no time. The convenience of having a railway station nearby makes Hotel Mass an ideal choice for both leisure and business travelers.

                      A Gastronomic Delight in the Vicinity

                      Hotel Mass is surrounded by a plethora of dining options that will surely tantalize your taste buds. Just steps away from the hotel, you can savor the authentic flavors of South Indian cuisine at Hotel Karai Chettinad Restaurant and Hotel Sri Kamatchi. For a unique dining experience, head to Restobar, a jungle-themed restaurant that offers candlelight dinners and a unisex lounge. Seafood lovers will be delighted by the delectable dishes served at the Hookah Lounge. If you're in the mood for some delicious vegetarian fare, Surguru Veg Restaurant and Food Paradise are just a short distance away. Coffee & Tiffin is the perfect spot to grab a quick bite or enjoy a leisurely cup of coffee. And for those looking to unwind with a drink, Anandha Inn Convention Centre and Suites and IG Square Villupuram Road Branch offer a cozy ambiance and a wide selection of beverages. With such a diverse range of dining options, Hotel Mass ensures that you will never run out of culinary adventures during your stay in Pondicherry.

                      Shop Till You Drop at Takla Makan and Sunday Market

                      Located in the heart of Pondicherry, Hotel Mass offers easy access to some of the city's most vibrant shopping landmarks. Just a stone's throw away from the hotel, you'll find the renowned Takla Makan, a bustling marketplace that is a shopaholic's paradise. Here, you can explore a wide array of traditional handicrafts, exquisite textiles, and unique souvenirs, all reflecting the rich cultural heritage of Pondicherry. Additionally, the vibrant Sunday Market is also within walking distance from the hotel, offering a lively atmosphere and a plethora of stalls selling everything from fresh produce to clothing and accessories. Whether you're looking for a unique keepsake or simply want to immerse yourself in the local shopping scene, Takla Makan and Sunday Market are must-visit destinations for all shopaholics visiting Pondicherry.





                      Great Effort and Enjoyable Stay at Hotel Mass

                      Hotel Mass in Pondicherry, India, is a delightful establishment that offers a memorable experience to its guests. One reviewer expressed their satisfaction with their one-night stay in a standard room, highlighting the hotel manager's great effort in ensuring their comfort. The dedication and attentiveness of the staff at Hotel Mass are evident in their commitment to providing exceptional service.

                      Delicious Dining and Convenient Location at Hotel Mass

                      Hotel Mass in Pondicherry, India, offers an exceptional dining experience that has garnered a remarkable customer rating of 7.0. Guests rave about the delectable cuisine served at the hotel's restaurant, which features a diverse menu of both local and international dishes. Whether you're craving traditional Indian delicacies or international favorites, the talented chefs at Hotel Mass are sure to satisfy your taste buds. With a focus on using fresh, high-quality ingredients, each dish is prepared with utmost care and attention to detail. From the aromatic spices to the mouthwatering flavors, every bite is a culinary delight. In addition to its superb dining options, Hotel Mass also boasts a convenient location that has earned it a commendable rating of 6.9. Situated in the heart of Pondicherry, this hotel offers easy access to the city's most popular attractions and landmarks. Whether you're interested in exploring the vibrant markets, immersing yourself in the rich cultural heritage, or simply taking a leisurely stroll along the picturesque promenade, Hotel Mass serves as the perfect base for your adventures. With its central location, guests can conveniently discover the charm and beauty of Pondicherry, making their stay truly memorable. With its outstanding customer ratings for food and dining (7.0) and location (6.9), Hotel Mass is an excellent choice for travelers seeking a delightful culinary experience and a convenient base to explore the captivating city of Pondicherry.

                      Show less

                      Amenities and facilities

                      Review score3.4

                      Facilities

                      Most talked about facilities
                      Languages spoken
                      • English
                      • Hindi
                      • Tamil
                      Internet access
                      • Free Wi-Fi in all rooms!
                      • Internet
                      • Wi-Fi in public areas
                      Things to do, ways to relax
                      • Tours
                      Dining, drinking, and snacking
                      • Restaurants
                      • Room service
                      Services and conveniences
                      • Business facilities
                      • Cash withdrawal
                      • Dry cleaning
                      • Elevator
                      • Laundry service
                      • Luggage storage
                      • Safety deposit boxes
                      • Salon
                      • Shops
                      • Smoking area
                      Access
                      • Front desk [24-hour]
                      • Pets allowed unavailable
                      Getting around
                      • Car park [on-site]
                      • Valet parking

                      Location

                      152 & 154 Maraimalai Adigal Salai , Near bus Stand, Pondicherry City Center, Pondicherry, India, 605001

                      Good7.0

                      Location

                      Airports
                      • Puducherry Airport (PNY)
                        3.7 km
                      • Chennai International Airport (MAA)
                        124.2 km
                      Public transportation
                      • Puducherry Railway Station
                        1.4 km
                      • Marapalam Bus Stop
                        2.0 km
                      Hospital or clinic
                      • Puducherry City Hospitals Pvt Ltd.
                        300 m
                      Shopping
                      • Anokhi
                        1.8 km
                      Cash withdrawal
                      • ATM on-site

                      What's nearby

                      Popular landmarks
                      • Church of the Sacred Heart of Jesus
                        1.2 km
                      • Arulmigu Manakula Vinayagar Temple
                        1.9 km
                      • Sri Aurobindo Ashram
                        1.9 km
                      • Eglise de Notre Dame des Anges
                        1.9 km
                      • Rock Beach
                        2.0 km
                      • French War Memorial
                        2.0 km
                      • Seaside Promenade
                        2.0 km
                      • Serenity Beach
                        5.0 km
                      • Chunnambar Boat House
                        5.6 km
                      • Paradise Beach
                        6.3 km
                      Nearby landmarks
                      • Puducherry City Hospitals Pvt Ltd.
                        300 m
                      • Varadaraja Perumal Temple
                        330 m
                      • Sai kiruba hospital
                        450 m
                      • odiansalai phc
                        510 m
                      • AFT Ground
                        570 m
                      • Arunachalam Stores
                        580 m
                      • Anganvadi centre
                        610 m
                      • Kuppammal memorial clinic
                        710 m
                      • Esskay Pharmacy
                        730 m
                      • Pondicherry Botanical Gardens
                        760 m
                      Distances shown are straight-line distances on the map. Actual travel distances may vary.

                      Property policies

                      Children and extra beds

                      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                      All children are welcome.

                      Infant 0-1 year(s)
                      Stay for free if using existing bedding.
                      Baby cot/crib may be requested directly from the property.
                      Children 2-12 year(s)
                      Stay for free if using existing bedding.
                      If you need an extra bed, it will incur an additional charge.
                      Guests 13 years and older are considered as adults
                      Must use an extra bed which will incur an additional charge.
                      Others
                      • When booking more than 5 rooms, different policies and additional supplements may apply.

                      Some helpful facts

                      Check-in/Check-out
                      • Check-in from12:00
                      • Check-out until12:00
                      Getting around
                      • Distance from city center0.3 Km
                      • Travel time to airport (minutes)25
                      • Airport transfer fee300 INR
                      Extras
                      • Breakfast charge (unless included in room price)150 INR
                      The property
                      • Year property opened1986
                      • Number of floors6
                      • Room voltage220
                      • Number of rooms 112
                      • Most recent renovation2011
                      • Non-smoking rooms/floorsYes
                      • Number of restaurants3
                      • Number of bars/lounges1

                      Property announcements

                      Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

                      Reviews of Hotel Mass from real guests

                      Provided by verified guests of

                      Agoda logo
                      4.5

                      Review score

                      • Location score 7 out of 10
                        Location7.0
                      • Room comfort and quality score 5 out of 10
                        Room comfort and quality5.0
                      • Service score 4.2 out of 10
                        Service4.2
                      • Cleanliness score 3.8 out of 10
                        Cleanliness3.8
                      • Value for money score 3.8 out of 10
                        Value for money3.8
                      • Facilities score 3.4 out of 10
                        Facilities3.4
                      High score for Pondicherry
                      Rating
                      9+ Exceptional (0)
                      8-9 Excellent (1)
                      7-8 Very Good (2)
                      6-7 Good (3)
                      <6 Below Expectation (31)
                      Guest Type

                      Show reviews that mention 

                      Showing 37 verified guest comments
                      12345
                      5.6
                      Nitesh from India
                      Group
                      Stayed 1 night in January 2019

                      Seems like the hotel is going to shut down.”

                      They have reduced the staff and management is struggling. Rooms are ok not as shown in the picture.

                      Reviewed October 15, 2019
                      2.0
                      Nilanjan from India
                      Business traveler
                      Stayed 3 nights in August 2019

                      Do not go”

                      Do not go

                      Reviewed August 22, 2019

                      Dear Guest, We're extremely sorry for the inconvenience caused during your stay with our hotel, We assure and take your valuable points and we will rectify the issues and ensure you that it will not happen on your next visit. We hope to resolve this to your benefit and earn you back as a customer. Warm Regards Management

                      Responded August 27, 2019
                      Hotel Mass
                      3.2
                      Usha from India
                      Family with teens
                      Stayed 1 night in August 2019

                      The worst hotel i was recommended by Agoda.”

                      The worst hotel i was recommended by Agoda. hotel staff was extremely unprofessional. Breakfast Was included in my plan but they charge additional Money for Breakfast i will never visit again to hotel mass in my life and will not recommend to anyone to stay in this badly hotel.reception guy came to my room and ask for early checkout at 8.30 am but standard checkout time is 11.00 am but they forcefully check out room at 10.00am

                      Reviewed August 22, 2019

                      Dear Guest, We're extremely sorry that you had to face such difficulties. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back as a customer. Warm Regards Management

                      Responded August 27, 2019
                      Hotel Mass
                      8.0
                      Excellent
                      Ram from India
                      Business traveler
                      Stayed 1 night in August 2019

                      Very good”

                      It was first hotel in Puducherry, I enjoyed my one night stay in std. room with a fan. Has limited facilities due to ongoing financial / legal issues with banker.

                      Reviewed August 10, 2019

                      Dear Guest, We really appreciate and thank you for having time and sharing your review. Thank you for your positive feedback . The entire team thanking you for staying with us and we look forward to welcoming you back. Warm Regards Management

                      Responded August 17, 2019
                      Hotel Mass
                      3.6
                      Shriram from India
                      Couple
                      Stayed 1 night in June 2019

                      Worst Room ever”

                      No AC, No TV, No geyser, Mattress were not clean. Only good thing is near to bus stand. I feel Agoda should remove this hotel from their list.

                      Reviewed June 27, 2019

                      Dear Guest, We really appreciate and thank you for having time and sharing your review Your suggestions regarding facilities, services, cleanliness have been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. The entire team thanks you for staying with us and we look forward to welcoming you back. Warm Regards Management,

                      Responded July 01, 2019
                      Hotel Mass
                      12345

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