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Hotel Massena
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8.5 Excellent location
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8.5Location
Good
Based on 11 reviewsSee what guests said
6.6
  • 250 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
Single
...
  • 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
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Double
...
  • 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
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Twin
...
  • 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
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Quad
...
  • 18 m²/194 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Triple
...
  • 14 m²/151 ft²
  • Non-smoking
  • 4 single beds and 1 double ...
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Verified guest reviews

Agoda Reviews (11)Booking.com Reviews (307)
6.3
Good
Filter by guest type:
Cleanliness6.7
Facilities3.3
Location8.5
Room comfort and quality6.8
Service6.0
Value for money6.7
Provided by verified guests of Agoda
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Showing 9 verified guest comments
4.8
Muhamad from Indonesia
Solo traveler
Single
Stayed 3 nights in July 2016
Good hotel for 2 days only
No water heater or tea and coffee Toilet is very small
Reviewed August 30, 2016
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7.3
Kang from Singapore
Business traveler
Single
Stayed 1 night in June 2013
New and clean
location, clean and looks new
Reviewed June 12, 2013
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5.7
Keith from Singapore
Business traveler
Single
Stayed 1 night in June 2013
Great location but poor customer service
Good location for shopping, 5 minutes walk to Lafayette. Reasonable priced. Can't think of the 3rd good thing about this hotel
Bad. When I checked in, I was informed that there are no room for me. Reason given was the previous occupant for my room decided to extend his stay and they could not release the room to me. Counter staff suggest that I leave my luggage in the hotel and go for lunch first while he try to find a solution for me. After lunch, still no room. Only after I express my unhappiness that the staff unwillingly allow me to stay in a higher grade room. Was kinda pissed that there are empty rooms available, but hotel was just unwilling to allow me a free upgrade even when they clearly mis-managed my booking. Room size is small as consistent with Paris room expectation. However bed was uncomfortable and bed frame is easily slide-able on the floor and whole bed will shift when tossing around when sleeping. Corridor to room are poorly lited and can hardly see the key holes when opening door. Even thought hotel claims to have free Wifi, but connection to Wifi was almost close to impossible. Plus hotel staff was not friendly and helpful. Given up on internet connection after trying for awhile. However, hotel is located in great location. Less than 5 minutes walk to Printemps or Lafayette. Also close to sightseeing venues such as Madeleine and around 20 minutes walk to reach the Louvre or Champs Elysees
Reviewed June 04, 2013
1 traveler found this review helpful. Did you?|
6.3
Waralee from Thailand
Couple
Triple
Stayed 3 nights in October 2012
Good location
location
Good location for shopping. The hotel is very close to all the major department stores. Very small luggage storage at the lobby. Good internet connection.
Reviewed November 13, 2012
1 traveler found this review helpful. Did you?|
5.3
Ha from Vietnam
Solo traveler
Single
Stayed 2 nights in September 2012
Great location but small and old room
Location
I was shock when receive the room as it is totally different from the photos that I saw from the Internet. The room is very small and old. The corridor is narrow. I found that my room was not locked after housekeeping made up my room. Upon check out, I told the reception, but he told me that that s normal and "anyway, you check out tomorrow". I don't know if it is really a standard there, but very worry about this.
Reviewed September 27, 2012
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8.7
Caroline from Germany
Couple
Double
Stayed 2 nights in August 2015
Location
Location,location,location:-)
Reviewed August 17, 2015
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8.3
REIJI from Japan
Business traveler
Single
Stayed 5 nights in October 2015
親切なスタッフ
スタッフ、立地、サービス
何度も泊っていますが嫌な思い出もなく部屋は広くはないが立地も良いし便利です
Reviewed December 08, 2015
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7.0
MACHIKO from Japan
Group
Twin
Stayed 4 nights in July 2014
立地が非常によく、個人旅行に最適。
知り合いから紹介していただき、こちらのホテルを予約しました。 どの路線に乗っても駅が近いという立地、ヨーロッパでは珍しい浴槽がある、最後に部屋も日本人としては有難い綺麗さです。
個人旅行で、途中68歳の母一人と別行動にさそましたが、方向音痴の母一人でも駅からホテルへ戻れる分かりやすい立地が一番です。今後の定宿にしたいと思います。
Reviewed July 20, 2014
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9.3
NAKANO from Japan
Group
Single
Stayed 1 night in September 2013
立地がよく、ほぼ徒歩圏内で行動しました。狭いですが、お部屋もバスルームもきれいで満足してます。
立地、清潔さ、レセプションの対応
今回は、他の友人達との関係で立地だけでホテルを決めました。マイナスなレビューをみて不安もありましたが、眠るためだけの滞在には十分でした。
Reviewed September 20, 2013
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Hotel Massena
|Good 6.6
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