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About Hotel Massena

Description

Offering quality accommodations in the shopping, restaurants, sightseeing district of Paris, Hotel Massena is a popular pick for both business and leisure travelers. Set 1 km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. A well-kempt environment and its proximity to Rue de l'Arcade Street, La Madeleine Church, Olympia Music Hall give to this hotel a special charm.

Take advantage of a wealth of unrivaled services and amenities at this Paris hotel. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, fax machine, 24-hour front desk, luggage storage, Wi-Fi in public areas.

The hotel features 36 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Hotel Massena.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Dining, drinking, and snacking

  • Bar

Services and conveniences

  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • French
  • Spanish
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-4 year(s) Must use an extra bed
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 14 EUR
Check-In From: 01:30 PM
Check-Out Until: 11:30 AM
Distance from City Center: 1 km
Distance to Airport: 35 km
Internet Usage Fee: 0 EUR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Rooms : 36
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Very good



based on 9 reviews
  • Cleanliness 7.3
  • Facilities 2.0
  • Location 9.1
  • Room comfort and quality 6.8
  • Service 6.4
  • Value for money 7.1
  • Food and dining 5.8
Sort by

Muhamad from Indonesia
Solo travelers
Single
Stayed 3 nights in July 2016
Good hotel for 2 days only
No water heater or tea and coffee Toilet is very small
Reviewed August 30, 2016

Kang from Singapore
Business travelers
Single
Stayed 1 night in June 2013
New and clean
location, clean and looks new
Reviewed June 12, 2013

Keith from Singapore
Business travelers
Single
Stayed 1 night in June 2013
Great location but poor customer service
Good location for shopping, 5 minutes walk to Lafayette. Reasonable priced. Can't think of the 3rd good thing about this hotel
Bad. When I checked in, I was informed that there are no room for me. Reason given was the previous occupant for my room decided to extend his stay and they could not release the room to me. Counter staff suggest that I leave my luggage in the hotel and go for lunch first while he try to find a solution for me. After lunch, still no room. Only after I express my unhappiness that the staff unwillingly allow me to stay in a higher grade room. Was kinda pissed that there are empty rooms available, but hotel was just unwilling to allow me a free upgrade even when they clearly mis-managed my booking. Room size is small as consistent with Paris room expectation. However bed was uncomfortable and bed frame is easily slide-able on the floor and whole bed will shift when tossing around when sleeping. Corridor to room are poorly lited and can hardly see the key holes when opening door. Even thought hotel claims to have free Wifi, but connection to Wifi was almost close to impossible. Plus hotel staff was not friendly and helpful. Given up on internet connection after trying for awhile. However, hotel is located in great location. Less than 5 minutes walk to Printemps or Lafayette. Also close to sightseeing venues such as Madeleine and around 20 minutes walk to reach the Louvre or Champs Elysees
Reviewed June 04, 2013

Waralee from Thailand
Couples
Triple
Stayed 3 nights in October 2012
Good location
location
Good location for shopping. The hotel is very close to all the major department stores. Very small luggage storage at the lobby. Good internet connection.
Reviewed November 13, 2012

Ha from Vietnam
Solo travelers
Single
Stayed 2 nights in September 2012
Great location but small and old room
Location
I was shock when receive the room as it is totally different from the photos that I saw from the Internet. The room is very small and old. The corridor is narrow. I found that my room was not locked after housekeeping made up my room. Upon check out, I told the reception, but he told me that that s normal and "anyway, you check out tomorrow". I don't know if it is really a standard there, but very worry about this.
Reviewed September 27, 2012

Caroline from Germany
Couples
Double
Stayed 2 nights in August 2015
Location
Location,location,location:-)
Reviewed August 17, 2015

REIJI from Japan
Business travelers
Single
Stayed 5 nights in October 2015
親切なスタッフ
スタッフ、立地、サービス
何度も泊っていますが嫌な思い出もなく部屋は広くはないが立地も良いし便利です
Reviewed December 08, 2015

MACHIKO from Japan
Groups
Twin
Stayed 4 nights in July 2014
立地が非常によく、個人旅行に最適。
知り合いから紹介していただき、こちらのホテルを予約しました。 どの路線に乗っても駅が近いという立地、ヨーロッパでは珍しい浴槽がある、最後に部屋も日本人としては有難い綺麗さです。
個人旅行で、途中68歳の母一人と別行動にさそましたが、方向音痴の母一人でも駅からホテルへ戻れる分かりやすい立地が一番です。今後の定宿にしたいと思います。
Reviewed July 20, 2014

NAKANO from Japan
Groups
Single
Stayed 1 night in September 2013
立地がよく、ほぼ徒歩圏内で行動しました。狭いですが、お部屋もバスルームもきれいで満足してます。
立地、清潔さ、レセプションの対応
今回は、他の友人達との関係で立地だけでホテルを決めました。マイナスなレビューをみて不安もありましたが、眠るためだけの滞在には十分でした。
Reviewed September 20, 2013



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