2019

Hotel Maya Kuala Lumpur

138, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 50450 - See map
Newly renovated
Free Wi-Fi
select your datePlease enter your stay dates to see price
Hotel Maya Kuala Lumpur

"Check-in was smooth, really courteous staff and good value."

Sit - November 14, 2019

Studio Room - Room plan Hotel Maya Kuala Lumpur
Lobby Hotel Maya Kuala Lumpur
Lobby Hotel Maya Kuala Lumpur
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Petronas Twin Towers
Within 450 m of property
See map
Popular landmarks
Tourist Police 190 m
Malaysian Travel Business 190 m
WET Deck at W Kuala Lumpur 190 m
British Council 200 m
Malaysian Tourism Centre 220 m
LRT Train Station - Kampung Baru 330 m
Standard Chartered Bank Park 380 m
Ava Bistro 390 m
Jalan P Ramlee (Clubbing area) 400 m
Louis Vuitton 400 m
Nearby landmarks
Petronas Twin Towers 450 m
KLCC - Bukit Bintang Pedestrian Walkway 790 m
Menara Kuala Lumpur 810 m
Aquaria KLCC 810 m
KLCC Park 830 m
Pavilion Kuala Lumpur 1.25 km
Jalan Alor 1.31 km
Central Market 2.02 km
Chinatown - Kuala Lumpur 2.16 km
KL Bird Park 2.88 km
8.8

Excellent

Location rating score

Inside city center
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 330 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.0
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.6 km

Rooms available at Hotel Maya Kuala Lumpur

Excellent
Room comfort & quality
8.2
Studio Heritage room stay with Reflexology (1 adult) & Body Massage (1 adult)
Studio Heritage room stay with Reflexology (1 adult) & Body Massage (1 adult)
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed or 2 single beds
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Heritage Studio
Heritage Studio
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed or 2 single beds
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Studio Room
Studio Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed or 2 single be...
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Junior Suite
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 67 m²/721 ft²
  • City view
  • 1 king bed
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Studio room: Stay & dine 6-course festive combo set worth RM300 (2 adults)
Studio room: Stay & dine 6-course festive combo set worth RM300 (2 adults)
...
  • Room size: 34 m²/366 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Heritage: Room stay & dine 6-course festive combo set worth RM300 (2 adults)
Studio Heritage: Room stay & dine 6-course festive combo set worth RM300 (2 adults)
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Suite Triple (Bed and Breakfast)
Deluxe Suite Triple (Bed and Breakfast)
...
  • Room size: 67 m²/721 ft²
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Deluxe Suite Triple (Room Only)
Deluxe Suite Triple (Room Only)
...
  • Room size: 67 m²/721 ft²
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Deluxe Suite (Bed And Breakfast)
Deluxe Suite (Bed And Breakfast)
...
  • Room size: 67 m²/721 ft²
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Frequently asked questions

What time is check-in and check-out at Hotel Maya Kuala Lumpur?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Maya Kuala Lumpur?

Hotel Maya Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 191 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Maya Kuala Lumpur has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Hotel Maya Kuala Lumpur?

Hotel Maya Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Hotel Maya Kuala Lumpur

  • 8.0
    Very good
    Location

    "This hotel has the perfect location for any KL trip."

    Björn

    |

    March 6, 2020

  • 9.2
    Exceptional

    "The room was well maintained throughout my stay."

    Scott

    |

    February 26, 2020

  • 8.8
    Excellent
    Bathroom

    "Their bathroom essentials are truly superb!"

    Darlene

    |

    February 3, 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Room comfort score
8.2/10
Review score - United States
8.5/10
Location score
8.8/10
Room size
65 sqm.
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Bigger than
97
%
of Kuala Lumpur properties
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Overall rating:
8.2
Excellent
7,100 reviews
Cleanliness
8.0
Facilities
7.9
Location
8.8
Read all reviews >
What travelers say they love:
The location is great, near the LRT and Petronas tower.
Vientje from Indonesia
Family with older children
More about Hotel Maya Kuala Lumpur

More about Hotel Maya Kuala Lumpur

Ideally situated in the heart of the Golden Triangle, this charming 5-star property is just across the street from the famous landmark, Kuala Lumpur Twin Tower. Boasting its brilliant location in the heart of Kuala Lumpur’s commercial and business districts, guests of Hotel Maya Kuala Lumpur can enjoy the 22-story boutique hotel that feature 207 newly refurbished rooms. One of its many fascinating features is the atrium that has a courtyard and spans 80 meters to the glass roof. The best of Kuala Lumpur is just walking distance away from the hotel, whether it’s the commercial district, shopping centers, or a myriad of restaurants, pubs, and clubs. Hotel Maya Kuala Lumpur is a wonderful place of stay when you are visiting Kuala Lumpur.

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Most talked about facilities

Breakfast
475 mentions
Swimming Pool
275 mentions
Housekeeping
255 mentions
View
160 mentions

What they offer

7.6
Very good
Spaciousness

"The bathroom is very spacious, and the room also."

Vientje

|

August 13, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Halal
Vegetarian

Restaurants on site

Ramah Tamah
Cuisine:International
Menu:Buffet
Still Waters
Cuisine:Chinese, Japanese, Seafood
Menu:Buffet
Maya Brasserie
Cuisine:Chinese, European, International
Menu:Buffet, A-la-carte

Nearby restaurants

American cuisine
American cuisine
Urbean
230 m American, Cafe, European
Arthur's Bar and Grill
620 m American, Asian, Bar
Melts - Fresh Hot Subwich
780 m American
Asian cuisine
Asian cuisine
Saloma Theatre Restaurant
90 m Asian, Chinese, Halal
WonderMama X
230 m Asian, Halal, Malaysian
Mulberry Restaurant and Bar
230 m Asian, European, Fusion
Chinese cuisine
Chinese cuisine
Si Chuan Dou Hau Restaurant
480 m Chinese
biba's, mandarin oriental
540 m Chinese
Serena Brasserie
1.1 km Chinese, Gluten Free, Indian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Maya Kuala Lumpur from real guests

Provided by verified guests of Agoda
Agoda Reviews (7100)Booking.com Reviews (1078)
8.2
/
10
Cleanliness8.0
Facilities7.9
Location8.8
Room comfort and quality8.2
Service8.2
Value for money8.0
High score for Kuala Lumpur
Rating
9+ Exceptional (1618)
8-9 Excellent (1268)
7-8 Very Good (1263)
6-7 Good (566)
<6 Below Expectation (592)
Time of the year
Mar - May (1271)
Jun - Aug (1508)
Sep - Nov (1159)
Dec - Feb (1369)
Don't miss out!Properties in Kuala Lumpur are being booked every minute!
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Show reviews that mention 

Showing 5307 verified guest comments
12345
9.3
Exceptional
WEERAPHONG from Thailand
Solo traveler
Stayed 1 night in October 2015

Unique 5-star hotel at the centre of Kuala Lumpur”

Cleanliness, Breakfast & Functional Room

Hotel Maya is absolutely unique and charming with Malaysian hospitalities, since the hotel interior designed is very attractive. Room is very big and functional for itself like bathroom is really wonderful, comfy bed and pillow also the atmosphere inside the room. Cleanliness is one of advantage point of this hotel not only room inside but almost everywhere in this hotel. Swimming pool (they called 'hydrotherapy pool') and Spa are very sanctuary, it's nice to pampers it for the relaxing time. Breakfast is awesome, varied choices and tasty! Hotel staff are OK for me. The location is really at the centre of Kuala Lumpur City Centre (KLCC) but around 10-15 minutes to KLCC LRT Station and also Bukit Nanas monorail station. One thing that I think many people would concern is hotel location is beside by Islamic Cemetery BUT if you don't mind for that.,, Go ahead,, try HOTEL MAYA for once .,, and you would impress with this charming 5-star boutique hotel and I'm sure that HOTEL MAYA is one of the best hotel in Kuala Lumpur (that i have been to Kuala Lumpur many times) :)

Reviewed November 04, 2015
9.3
Exceptional
Fatiha from Malaysia
Solo traveler
Stayed 1 night in September 2011

A Must visit hotel in Kuala Lumpur!”

City Center location + Modern surroundings + friendly staff

I would definitely recommend this hotel for those who wants to see Kuala Lumpur city center. I always come to Maya Hotel for a weekend of relaxation. The staffs are warm and friendly. I either stay in Deluxe suite or Junior suite. They are spacious and plus you got to see the view of petronas twin Towers right from your floor to ceiling windows - fantastic! Shopping is great at Suria KLCC- from local brands to international brands, including iSetan (Japan), Chanel, Miu Miu etc. There's a variety of food to choose from too (Level 4). If you walk a bit to Jalan Yap Kwan Seng (just before KLCC), you'll find more restaurants including Indonesian, Italian and local Indian Fish Head Curry. Try Il Lido, where you can relax at the rooftop after dinner- another great view! If you like discotheque, Zouk is right opposite Maya Hotel. It's pretty massive, offering few rooms from dance music (Phuture) to RNB (Velvet) or opt to chill at the balcony (Aristo).

Reviewed October 12, 2011
10.0
Exceptional
Dennis from Philippines
Couple
Stayed 2 nights in April 2010

Peaceful & Relaxing Stay at the heart of the City”

Perfect Location; just across KLCC and Petronas Twin Towers Wide choice in buffet breakfast; friendly staff, late checkout
Complimentary shuttle is very limited; quite expensive to go around the city by taxi (contracted)

Hotel Maya Kuala Lumpur is the best. It combines the bustling city life experience and a peaceful recluse. It is right in the middle of the action. Short walk to city landmarks like the Kuala Lumpur Tower and Petronas Twin Towers. It offers an excellent array of room service menu and a wide selection of asian and continental treats for its buffet breakfast. Mini bar selection is good and not pricey. Interesting about this hotel is they even offer a complimentary nightcap in lounge where you can have tea or coffee with some goodies with the view of the amazing twin towers and KL Tower at night. Anggun Spa offers the best relaxation experience in sauna, gym and hydrotherapy pool services. All for free when checked in the hotel. Fabulous treat to the guests. The staff from frontdesk, spa, housekeeping to concierge are all friendly and helpful. All our room arrangements and requests were granted.

Reviewed May 05, 2010
10.0
Exceptional
Abdul from Czech Republic
Solo traveler
Studio Room
Stayed 1 night in December 2020

Quick and easy stay!”

I decided to stay for a night in Hotel Maya Kuala Lumpur because the price per night with breakfast was reasonably cheap. The receptionist was professional and friendly - check-in process was quick and easy. Location wise, Hotel Maya is strategically located in the heart city of Kuala Lumpur. The Petronas Twin Towers are just 3 minutes away by foot. The room that I had was just average and I didn't like it that much because there was no carpet but for a night stay it was comfortable enough. The buffet for breakfast was closed so choices were pretty much limited. Overall experience was good and all staff was very nice.

Reviewed December 22, 2020

Dear Mr Abdul, Many thanks for posting the perfect score review following your stay with us Hotel Maya Kuala Lumpur. We are delighted to know about your stay was such a success and hopefully we will have the pleasure to welcome you back to our Hotel in the not too distant future. Warmest regards, Dayana Anuar - Front Office Manager

Responded December 29, 2020
Hotel Maya Kuala Lumpur
9.6
Exceptional
Mohamad from Malaysia
Business traveler
Room Assigned on Arrival
Stayed 1 night in November 2019

A cool 1 night urban getaway”

My wife and I slept here because across the street at W Hotel KL, my employer held the company's annual ball. That hotel is expensive, thus Hotel Maya is the best for my budget. Even though Hotel Maya is located smack in the middle of Kuala Lumpur and only 7 minutes walk to KLCC Twin Towers, their price is the lowest around, the room is top-notch and the breakfast buffet is delicious. They have a good swimming pool with one of the kind hydro-therapy. The best part: I left my 2nd smartphone there and when I noticed it was missing I emailed them at 1.25 AM (KL time) and they replied 10-ish minutes after that. 5-ish minutes after that, the person-in-charge said they've found it at their Lost & Found Department.

Reviewed November 11, 2019
10.0
Exceptional
Lior from Germany
Couple
Stayed 3 nights in March 2019

Wonderful experience, highly recommended ”

We had a wonderful time at the Hotel Maya. The building is indeed a bit old and in need of a face-lift, BUT considering the price you pay, you get a lot for it. Rooms are very big and comfortable, we were even upgraded to a larger room at no cost (I think it's a hotel policy to try to upgrade guests when possible). The room was huge, with a large bathroom and a large bathtub. Staff were very helpful and friendly. The complimentary breakfast was excellent, you have a huge variety and very tasty food. The buffet lunch was simply luxurious. Huge variety of food of many different kinds. We especially enjoyed the seafood, the shrimp, crabs, mussels, calamari. It was a pleasure! But there was so many different options to choose from and such high quality. The location of the hotel is another advantage. Just 5 minutes walk from the Petronas Towers. If you don't want to pay double if not triple price and still get a 5 star hotel and a great value for your money, then I can highly recommend the Maya Hotel. We shall definitely go back any time we are in Kuala Lumpur!!

Reviewed March 10, 2019

Dear Lior It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the Hotel Maya KLCC and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh General Manager

Responded March 11, 2019
Hotel Maya Kuala Lumpur
9.0
Exceptional
Doiron from United States
Couple
Stayed 5 nights in May 2013

loved it extended for two days”

comfort, views of petronas towers, and food

Overall best hotel in last three years. views from cafe lounge incredible, and foods were great! Staff very friendly. We extended 2 additional days, and plan to save up for another trip back to Hotel Maya, and Kuala Lumpur! Room was older but clean and the bed, pillows, and blanket...well, along with the rain shower and tub for soaking, we really are looking into long term stay. A lot of people in the hotel, but actually it seemed only a handful using the pool, which was therapy set up and helped those overworked muscles from shopping, lol. Refridge in the room way to small, Coffee maker expresso! only real problem was waiting for a Taxi at the Hotel, the Taxis that were there would not take us anywhere near unless we paid NOT using the meter, first hotel taxi charged us 25RM to go to the mall, Taxi from mall to Maya meter 10RM.better to wait for a local cab 5min or so. Oh Yeah Best "Australian Beef Burger" on toasted Focacia Bread, WOW!

Reviewed June 01, 2013
10.0
Exceptional
RAMDAN from Singapore
Couple
Stayed 2 nights in January 2012

Lovely hotel and service with warm welcome smile”

no comments, thumbs up

One of the best hotel in Kuala Lumpur, easy to go anyway. 5 minute walk to KLCC, 3 minute walk to Zouk and Saloma Bistro, Hop on Bus stop is just infront of the hotel. just pay RM19.00, the bus will bring you to all the tourist attraction around Kuala Lumpur, room was fabulous and breakfast was great. Hotel staffs are very friendly, their warm welcome smile make you feel at home. I give two (2) thumbs up. I will be back and stay in Maya Hotel.

Reviewed January 26, 2012
9.0
Exceptional
Rosita from Sweden
Couple
Stayed 3 nights in January 2014

Still a luxury hotel”

Location, size of the room, service-minded personnel

We were a bit worried when we booked this hotel since previous reviews have not been so good. But we had a positive surprise! It is of course still a 5-star hotel (stars have nothing to do with how new the hotel is) with all services that a good hotel offers: restaurants, bars, swimming pool, fitness center etc. The hotel has a sky bar on the 13th floor with a beautiful view of the PETRONAS Towers and the Menara TV tower. The sky bar offers free coffee / tea with cookies every night between 9 and 11 PM. The rooms are big and spacious. We asked for a room high up (got one at level 16) with King-Size Bed and a view of PETRONAS Towers. We got everything we asked for. Yes, if you look closely you can see that the hotel is a bit old, but it was still very clean and nothing was broken in our room. They do not yet have flat screen TV:s, which nowadays feel a bit strange, but they do have a fast internet connection. The location is good. There is a 5 minute walk to the nearest Monorailstation and/or to PETRONAS Towers and the KLCC subway station. The Suria KLCC shopping center at PETRONAS Towers is the best we have visited (and we visited a lot!) offering both very expensive brands and more "normal-priced" brands such as GAP, Esprit, Nike etc. The KLCC park behind the towers is absolutely beautiful. Once you are at the PETRONAS Towers, you can also take the airconditioned skybridge from the Convention Center which takes you all the way down to Bukit Bintang, where there are more shopping centers and a lot of restaurants. All-in-all it is a 25 minute walk from the Maya hotel.

Reviewed January 27, 2014
9.7
Exceptional
Abdul from Pakistan
Group
Stayed 2 nights in December 2011

Excellent hotel & very good services ”

Hotel environment, location, services & breakfast were very nice

This was my first visit to the Hotel Maya in Kuala Lumpur. I was really enjoyed my trip with stay in Hotel Maya. Very nice location, beautiful surroundings, good architecural and interior designing inside hotel. The room no 801 on eight floor where i stayed was felt good but space little small for two persons. The bathroom is very good, nice facilities have been provided especially the shower, it was great to shower their. Mini bar needs to be improve, coffee catle and refrgirator made little problem solved by the service man frequently. Staff of the hotel is very good and cooperative.

Reviewed December 13, 2011
9.3
Exceptional
Hany from Malaysia
Couple
Stayed 2 nights in May 2011

Great location but small rooms”

Close proximity to Suria KLCC and Malaysia's most beautiful twin towers!

The location of Maya Hotel is perfect due to its close proximity to Suria KLCC shopping mall, Petronas Twin Towers and also other nightlife attractions. The only drawback would be the small room i've stayed in. It's not too bad but it would be more comfortable if the room is bigger. Probably need to upgrade myself to a deluxe suite or something. But I would recommend this hotel to all as it is in the heart of Kuala Lumpur, the city that never sleeps! Cheers!

Reviewed June 01, 2011
9.3
Exceptional
Fiona from Australia
Couple
Stayed 1 night in January 2010

Marvellous Hotel Maya”

The reception layoutwas modern and helpful staff. The view from the room was stunning. The room's amentities, including lots of top quality products. The skylounge with snacks, drinks and the option to eat your dinner their, with a fabulous view of the towers. The shower in the full bathroom was exquisite. Breakfast was extensive, and very well presented.
That taxi prices ( back to airport) are inflated I think due to hotel status Very very minor but that the clock provided had a very loud ticking noise, so I took the battery out

Hotel Maya is a wonderful place to relax and unwind after travelling in other parts of Asia. I was disappointed that I did not have enough time to avail myself of many of the included features of the hotel, such as the pool, gym or to use the in room coffee machine. I also did not have time to indulge in one of the massage packages which are on offer, but something I would like to explore on my next visit to Kuala Lumpur. I will definately try to bulid in another stay at Hotel Maya as a finish to my next Asian experinec, but will ensure that I have enough time to enjoy what is obviously a wonderful experience.

Reviewed January 30, 2010
8.7
Excellent
Zailina from Singapore
Couple
Stayed 3 nights in February 2012

Fantastic experience at Hotel Maya!”

size of deluxe suite, customer service, in-house complimentary dvd rental, welcome drink/snacks, tasteful decorations

my partner & i had a very lovely experience during our 4d3n stay at hotel maya. the hotel isn't too far a walk from the klcc lrt station & is a stone's throw away from klcc itself & zouk, so i thought that the location was splendid. we booked the studio, but were given a free upgrade to the deluxe suite (we cheekily asked if we could get one: so you should try it!). we were given one on the 13th floor (also where the sky bar is) & i remembered reading a review that warned us of the noise of people leaving the bar at night (however, the only noise we heard throughout out stay came from a crazily-honking car downstairs, & the shutting of the next door). upon our first entrance into the deluxe suite, we were immediately wowed by the sheer size of it. there was a huge living area, a king-sized bed with plush sheets & pillows, then there was the roomy walk-in closet/make-up room outside the bathroom, & finally the roomy bathroom itself. the decoration was also very tasteful, & we had a view of the twin towers. there was also a minibar, an electric kettle, & a coffee machine in the same display cabinet as the tv & dvd player, all of which you can hide when not in use. plus, there were also bathrobes, a safe, an iron + board, a hairdryer, & an umbrella provided in the walk-in. the favourite part of our stay was actually the in-house dvd rental service. there's a booklet provided in the room, which tells us of all the dvds that they offered. the list is a mixture of some classics, old favourites, & recents. all we had to do was to call the front desk, tell them the code of our desired dvd, & if it was available, one of the staff would send it up to our room. basic consideration for other guests required us to return the dvd within 4 hours. we were more than happy to just stay in for an entire day, munching on junk food that we bought from the supermarket at klcc, & going on a dvd marathon. needless to say, we really enjoyed our stay at hotel maya & do intend on return

Reviewed March 11, 2012
9.0
Exceptional
Marco from Italy
Couple
Stayed 3 nights in March 2011

Great hotel in a great location”

location and service

we really enjoyed our three nights at the maya. the service was impeccable and the room had real character and it was clean and very comfortable, with unique features. the view from the 13th floor sky lounge on the twin towers was perfect or a romantic evening. the location was great, within walking distance from klcc and twin towers, and to the monorail. we would certainly consider staying to the maya if we'll go back the kuala lumpur.

Reviewed April 04, 2011
10.0
Exceptional
Patrick from France
Couple
Stayed 4 nights in August 2008

Enjoy your trip at Hotel Maya”

excellent breakfast swimming pool
Nothing to say

Excellent Hotel!! Hotel Maya benefits from a very good location: you can walk to Kuala Lumpur KLCC to enjoy this huge commercial center, take a look at the city from the twin towers, or visit the great aquarium. Breakfast is included and is delicious. The swimming pool and the gym room are really relaxing and the view from the lounge bar is great! Very good.

Reviewed September 21, 2008
9.7
Exceptional
Kidman from Malaysia
Couple
Stayed 2 nights in November 2012

A hotel designed for romance”

Room features, location within city, cleanliness, room quality

What more can be said about Hotel Maya then its accurate and comprehensive understanding of the needs of its guests. Hotel Maya, upon entering its lobby exudes a sense of elegance, sophistication and overwhelming hospitality. Service with a smile is truly done justice, and is shown from the moment of check in to the reluctanct need to check out. The rooms are specifically designed for couples in mind, with every furniture or amenity being provided with top-notch quality for two. Clean and comfortable bedding, sofas and chairs scatter the room, providing comfort wherever needed. Wonderfully designed folding furniture and access to mini bar's coffee stations and more are also evident. Perhaps the selling point of Hotel Maya is its unique bathroom detailing, offering a large stand alone bath tub (Perfect for a romantic bath for two) and a rain shower for couples. One can even have a clear view of the television from inside the bathtub, and an internal speaker system allows you to clearly listen to the audio from inside the bathroom also. It is purely an experience worth sharing with a loved one. Hotel Maya is the perfect setting to create memorable and truly romantic moments with the person you love. This is the first and foremost success of Hotel Maya, excluding its standard accomodations and facilities for families and business visits. Hotel Maya has indeed captured our hearts, and provided memories that would otherwise not be attainable had it not been for its attention to the needs of romance and love.

Reviewed December 18, 2012
9.0
Exceptional
Gary from United States
Couple
Stayed 2 nights in February 2013

large rooms, friendly service, unbeatable location”

spacious, good service, amazing views

Yes, Hotel Maya made be an older, tired 5-star hotel, but for its price, it's still a great place to stay. Its location is probably its biggest selling point: it's just down the street from the Petronas Towers and KLCC mall, and literally across the street from Zouk. Plenty of taxis on the main road just outside the entrance. But aside from its prime location, Hotel Maya has a well trained staff. Everyone is friendly, speaks very good English, and works quickly. Our check-in was fast, our room service was fast, even the pool staff worked efficiently. We ordered a birthday cake to surprise our friend at the last minute, and despite it being past 8pm and everything was closed, and the room service staff went above and beyond to get us a beautiful cake with personalized writing and candles on it. And all of our room service meals, although expensive, came in massive portions. One plate can easily feed two! The rooms themselves seem more like a 4 star, with many small details of defect and aging visible. We even had 5 mosquitoes that welcomed us when we first entered the room! But if you try and just ignore the very minute details, you'll enjoy your stay. The beds and pillows were comfortable, rain shower had good water pressure and consistent hot water, you get all the amenities of a 5 star (mini bar, robes, safe, toiletries, newspaper), and best of all, the friendly and hardworking staff.

Reviewed February 20, 2013
10.0
Exceptional
Mohd from Malaysia
Family with young children
Stayed 1 night in December 2018

Excellent Service and Pleasant Like Home Feels”

One of the best hotels and hotel experiences i ever had was at Hotel Maya. Located just a stone throw away from KLCC and in the centre of Kuala Lumpur. Staff was super friendly and helpful. Our Deluxe Suite is amazing and super nice & spacious. Morning breakfast buffet is good. Definitely recommend this hotel and will come back to have our amazing time at this hotel.

Reviewed December 27, 2018

Dear Mohd We would like to thank you for choosing Hotel Maya KLCC as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to Hotel Maya KLCC on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager

Responded December 27, 2018
Hotel Maya Kuala Lumpur
10.0
Exceptional
Sing from Hong Kong
Family with teens
Stayed 1 night in October 2018

Have had a very nice stay with the assistance from the Assistant Front Office Manager, Raziman.”

We have had a chance to stay a night at Hotel Maya in Room 311 on Oct 6, and the Assistant Front Office Manager, Raziman, has served us wonderfully. When we checked in, he patiently explained the facilities and services of the hotel. Even we waited for a bit longer than usual since the room is fully occupied, we don't feel bad with his warm attitude. In the second day, when we were going to check out, we have once again received the service from Raziman, he reminded us there is breakfast available on the first floor (my mom and I didn't know we have been offered breakfast). He said he may store our baggages at the front desk and we may go enjoy the breakfast as the breakfast at Hotel Maya is very good. So, we have had a nice breakfast at Hotel Maya. My mom and I really enjoyed our stay in Hotel Maya and appreciate the service of Raziman and all the other staffs ( staffs I don't know the name has recommended some good places for our trip in Malaysia when we checked out - Two Cantonese speaking staffs - Kevin and an older staff). We hope this email or compliment could be delivered to the Raziman and the staffs, so it could express our appreciation to them. We will definitely stay at Hotel Maya next time we come to Malaysia, and recommend Hotel Maya to our friends.

Reviewed October 09, 2018

Dear Valued Guest, We would like to thank you for choosing Hotel Maya KLCC as your preferred family holiday home during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you and your mom have a collection of wonderful experiences staying at Hotel Maya Kuala Lumpur. It is also great to hear that you were well looked after by our wonderful team, especially Raziman and Kevin, during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you and your family back soon to Hotel Maya in near future. Warmest regards, Teekay Goh General Manager

Responded October 09, 2018
Hotel Maya Kuala Lumpur
9.3
Exceptional
siah from Malaysia
Business traveler
Stayed 1 night in January 2012

nice, beauty, quite, great service”

features of the hotel

this is my second times stay at maya hotel, i like this hotel couse it is just center of the city of kuala lumpur, and the features of the hotel is very noice. this time i had enjoy the jakuzi and steam room. really give me a nice relax n enjoy its. i will stay with maya hotel once a month if it can give me more lower price.

Reviewed February 06, 2012
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