Hotel Mercure Bandung City Centre
Newly built

Hotel Mercure Bandung City Centre

Jalan Lengkong Besar No. 8, Bandung City Center, Bandung, Indonesia, 40261
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Classic Room with 1 Queen Bed - Bed Hotel Mercure Bandung City Centre
Classic Room with 1 Queen Bed - Bed
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    Lobby Hotel Mercure Bandung City Centre
    Swimming pool [outdoor] Hotel Mercure Bandung City Centre
    Swimming pool [outdoor] Hotel Mercure Bandung City Centre
    Superior Room with Queen Bed - Bed Hotel Mercure Bandung City Centre
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    Swimming pool [outdoor] Hotel Mercure Bandung City Centre

    Guest reviews

    8.4
    Excellent
    /10
    (400 reviews)See what guests said
    10.0
    Exceptional

    "Really nice hotel and still look new."

    Saud

    -

    January 7, 2019

    8.5
    Excellent cleanliness
    Recommended by 91% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Bandung

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Don't miss out!7 travelers are looking at this property right now | 3 travelers have booked today.
    Excellent
    Location
    8.6
    See map
    Excellent location - 250 meters from city center
    Popular neighborhood
    Nearby
    Popular
  • Monumen Solidaritas Asia Afrika280 m
  • Museum Konperensi350 m
  • Asia Afrika Street430 m
  • Denis Bank Building450 m
  • Gedung Merdeka Building460 m
  • Museum of The Asian-African Conference490 m
  • Alun Alun Bandung500 m
  • Dynasty Antiques Arts & Furnitures560 m
  • Mesjid Raya Bandung590 m
  • Masjid Agung640 m
  • Value for money8.3
    Distance to city center0.3 km
    Location rating8.6
    Nearest airportHusein Sastranegara International Airport (BDO)
    Distance to airport4.1 km
    Select your room
    Superior Twin with Balcony
    Superior Twin with Balcony
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Classic Room with 1 Queen Bed
    Classic Room with 1 Queen Bed
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Queen Suite
    Queen Suite
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Superior Room With 2 Single Beds
    Superior Room With 2 Single Beds
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Queen Executive Suite
    Queen Executive Suite
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Superior Room with Queen Bed
    Superior Room with Queen Bed
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Classic Room with 2 Single Beds
    Classic Room with 2 Single Beds
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Twin Room with Balcony
    Twin Room with Balcony
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Triple Deluxe With Balcony
    Triple Deluxe With Balcony
    ...
      Enter dates to see prices
      Single Deluxe
      Single Deluxe
      ...
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        Have a question for Hotel Mercure Bandung City Centre?

        What people love about the property

        • 8.4
          Excellent

          "Very good hotel and location"

          ANIZAM

          |

          September 15, 2018

        • 8.8
          Excellent

          "Very recomanded place for family, view city TOP."

          Santi

          |

          December 27, 2018

        • 8.0
          Very good

          "Pros: spacious room and bathroom, comfort bed, Christmas decoration, fast check in and check out."

          Prosperia M.

          |

          December 19, 2018

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        More about Hotel Mercure Bandung City Centre

        More about Hotel Mercure Bandung City Centre

        10.0
        Exceptional

        "It has a lot of space, the facilities is also really great,..."

        Kamelia

        |

        December 21, 2018

        An overview

        Show less

        What they offer

        9.2
        Exceptional

        "Clean, spacious and comfortable room, nice pool with city vi..."

        ANITA R.

        |

        January 3, 2019

        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Indonesian cuisine
        Indonesian cuisine
        Lotus Garden Restaurant
        800 m Indonesian, Japanese
        Baso Enggal
        950 m Indonesian
        Lili Padi Cafe & Resto
        1.4 km Indonesian
        American cuisine
        American cuisine
        Uncle's Storage
        430 m American, Asian, European
        KFC BIP
        1.6 km American
        B'Joy Cafe
        2.1 km American, Asian, Indonesian
        Asian cuisine
        Asian cuisine
        Rumah Makan Cibiuk
        50 m Asian, Halal, Indonesian
        L Rin Kantin
        60 m Asian, Indonesian
        Batagor Abuy
        70 m Asian, Halal, Indonesian

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (400)Booking.com Reviews (261)
        8.4
        /
        10
        Cleanliness8.5
        Facilities8.2
        Location8.6
        Service8.4
        Value for money8.3
        Provided by verified guests of Agoda
        All languages
        All guests (400)
        All room types

        Show reviews that mention 

        Showing 190 verified guest comments
        12345
        8.4
        Excellent
        Sani from Singapore
        Couple
        Classic Room with 1 Queen Bed
        Stayed 3 nights in February 2019
        Different feeling ”
        Stayed in this hotel for 3rd times But totally different . Order food from swimming pool, need to wait very long . Room service must pay in cash. Sdb can’t open , toilet basin the water floated , pillow have black stain , ac automatic off at night & TV on 3 times by itself .
        Reviewed February 11, 2019
        8.4
        Excellent
        Deby from Singapore
        Solo traveler
        Classic Room with 1 Queen Bed
        Stayed 1 night in February 2019
        Good location and quite new”
        Located near to city center, many eating place around the hotel. Swimming pool on roof top looks nice although some days the pool and bar used by events. The room is clean, but some need maintenance because saw the wardrobe handle almost broken and the bed make some cracking noise sometimes
        Reviewed February 10, 2019
        8.4
        Excellent
        Jennie from Indonesia
        Family with young children
        Superior Room with Queen Bed
        Stayed 1 night in February 2019
        Excellent”
        great location near from the Historic Asia-Africa conference museum ,Bandung Mosque city square , Braga Street Governor Office aka Satay Building , the good things is the hotel is new, the room is spacious, the rooftop pool is relatively small but has a great view of mountains , the only downside is the soundproofing in the room you can hear the laugh and sound of water from the guest who stay at the room beside you.
        Reviewed February 08, 2019
        9.2
        Exceptional
        Wahyuni from Indonesia
        Family with teens
        Classic Room with 2 Single Beds
        Stayed 2 nights in December 2018
        Excellence Service and Very Clean Room”
        I booked this hotel for my parents’ holiday accompanied by my sister as I’m not in indo. They all happy with overall. Excellence service, friendly staff and very clean room. The breakfast in the second morning also great, they sent me the photos. Definitely I will stay here as well when I go to Bandung. Thanks for your services, Mercure !!! - Tetha - Sydney, Australia
        Reviewed December 25, 2018
        10.0
        Exceptional
        bunga from Indonesia
        Couple
        Classic Room with 1 Queen Bed
        Stayed 2 nights in January 2019
        New hotel, easy access and nice room”
        I am very satisfied to stay in this hotel. The breakfast area had so much options to choose from, the bedroom is modern and clean, hotel location also good to go everywhere.
        Reviewed February 11, 2019
        8.8
        Excellent
        antonius from Indonesia
        Family with young children
        Classic Room with 1 Queen Bed
        Stayed 1 night in February 2019
        Excellent”
        CHECK out lama
        Reviewed February 09, 2019
        9.6
        Exceptional
        Kanthi from Indonesia
        Family with teens
        Classic Room with 1 Queen Bed
        Stayed 1 night in November 2018
        Exceptional”
        Everything is good about the hotel, we enjoyed our stay very much. However there are note that we hope will b improved. First, parking is really crazy if u bring the car, not so much space. Secondly for International breakfast we hope in the future they can provide proper jam not just jelly look n taste jam. For Indonesian breakfast are really good taste n selections.
        Reviewed November 12, 2018
        9.6
        Exceptional
        Saladdin from Indonesia
        Couple
        Superior Twin with Balcony
        Stayed 1 night in August 2018
        When you have business in Bandung”
        The hotel was literally located in the city center of Bandung. With business centers and offices around the block. The view is not the best but still enjoyable. The comfort and cleanliness was above average. Highly recommended if you plan to stay on business trip or if you wish to see the city center most of your time there.
        Reviewed October 03, 2018
        7.6
        Very good
        Helen from Indonesia
        Family with young children
        Classic Room with 2 Single Beds
        Stayed 1 night in February 2019
        New hotel in the city”
        Nice new hotel with good brekfast. Swimming pool on 15th floor a bit dusty., although they said they clean up everyday. Convenience location in the mid of city, a lot of food stall near.
        Reviewed February 07, 2019
        9.6
        Exceptional
        Hritika from Indonesia
        Couple
        Classic Room with 1 Queen Bed
        Stayed 1 night in January 2019
        Value for money”
        This hotel is very clean..nice surroundings..excellent pool area with infinity pool and a good view of the mountains.staff very courteous.. Breakfast had good selection.
        Reviewed January 23, 2019
        8.0
        Excellent
        Welly from Indonesia
        Group
        Classic Room with 2 Single Beds
        Stayed 2 nights in January 2019
        4 star hotel with poor security”
        Another guest room possible to enter my room.
        Reviewed January 21, 2019
        5.2
        Bintang from Australia
        Solo traveler
        Classic Room with 1 Queen Bed
        Stayed 1 night in January 2019
        facility issues, had raised issue, NO solution!”
        hv a look at the room 912, no hand towels, telephone line not connected, probably broken ( promised engineering dept would address it, but never come), don't honour our request for a bathrobe ( don't say "yes" if you can't deliver).
        Reviewed January 13, 2019
        Thank you for staying with us and for taking your time to share your review . I deeply sorry to know that your stay was not meet your expectation. Please allow me to express my sincere apology. This is certainly not reflecting our usual service to our Guests. I am sorry to read that you found our team is not attentive and helpful on this occasion. I have addressed this issue to the team and we will certainly strive to improve in the areas you note. Please accept my sincere apologies for this shortcoming and rest assured, it is not the culture or behavior we accept at the hotel. Rest assured that additional briefing with our team was held to prevent such issue in the future. We looking forward to welcoming you back in our hotel.
        Responded February 01, 2019
        Hotel Mercure Bandung City Centre
        6.0
        novelin from Indonesia
        Group
        Classic Room with 2 Single Beds
        Stayed 1 night in December 2018
        Cleanliness”
        New year eve may be the hectic time, but control of quality in service has still to be concerned. According to the cleanliness of room, floor, bedsheets, bathroom were poor. Also the dishes at galadinner were not so special. Please put them to hotel improvement concern. Thank you.
        Reviewed January 02, 2019
        Thank you for sharing your wonderful experience on your recent stay with us. It's such a pleasure for me to read a positive feedback from satisfied customer. Every guest comment is very valuable for us, and I do apologize for your unexpected experience, I will take this up with the Team to find out where the flaws occurred and avoid this in the future to give our guest a better experience. I wish have another chance to welcoming you back and give another memorable experience stay.
        Responded January 15, 2019
        Hotel Mercure Bandung City Centre
        4.4
        sofian from Indonesia
        Family with young children
        Classic Room with 2 Single Beds
        Stayed 1 night in December 2018
        Terrible service”
        The hotel staff service was very bad! I did requested order for 2 rooms which is connecting room, 1 double bed and 1 twin bed, no smoking rooms. After i get the booking confirmation from agoda and I try to call the hotel to make sure my booking and my request. Then they said there is no more connecting room and i said it’s ok if there is no more connecting but they have to give me side by side room for me. Then they said the room are available and they will take note and keep for me because I done all the payment. But when i arrived at the hotel, the hotel staff was terrible and they said there is no more room side by side and they give me smoking room. And i was angry that time because I travelled with my young kids and complaint to them but then they not even give us a solution.
        Reviewed December 09, 2018
        Thank you for sharing your wonderful experience on your recent stay with us. It's such a pleasure for me to read a positive feedback from satisfied customer. Every guest comment is very valuable for us, and I do apologize for your unexpected experience, I will take this up with the Team to find out where the flaws occurred and avoid this in the future to give our guest a better experience. I wish have another chance to welcoming you back and give another memorable experience stay.
        Responded January 08, 2019
        Hotel Mercure Bandung City Centre
        5.2
        Mirya from Indonesia
        Family with young children
        Classic Room with 1 Queen Bed
        Stayed 1 night in November 2018
        Poor quality of The swimming pool”
        As far as I know. (Because We were here 3times before). The hotel has a heated pool. That weekend when we were there. The pool was cold. The staff explained that the pool is warm as warm as body temperature (which I thought, he was making excuse). Since my kids ready to swim so we just jump to the pool. And to the surprise, the swimming pool nozzles weren’t working, means the pool water didn’t circulate. Then again I complained and after 15 minutes, they manage to turn on the nozzles. It was 4.30 pm. I feel like that the hotel have down grade the facilities and make some none sense excuse.
        Reviewed November 29, 2018
        Thank you for sharing your wonderful experience on your recent stay with us. It's such a pleasure for me to read a positive feedback from satisfied customer. Every guest comment is very valuable for us, and I do apologize for your unexpected experience, I will take this up with the Team to find out where the flaws occurred and avoid this in the future to give our guest a better experience. I wish have another chance to welcoming you back and give another memorable experience stay.
        Responded December 17, 2018
        Hotel Mercure Bandung City Centre
        8.8
        Excellent
        Juni from Indonesia
        Group
        Classic Room with 1 Queen Bed
        Stayed 1 night in August 2018
        Modern hotel in bandung, totally worth it.”
        I have a very pleasant stay in this hotel. the staff are helpful, the room is clean and good. The rooftop pool is amazing, you can see the view of bandung city and mountain. Breakfast is okay for the reasonable price. Overall, satisfying. recommended!
        Reviewed August 05, 2018
        10.0
        Exceptional
        Kiki from Malaysia
        Business traveler
        Classic Room with 1 Queen Bed
        Stayed 5 nights in June 2018
        Affordable hotel with fantastic facilities!”
        The hotel is located in city centre that make easy to travel to anywhere — close to Bandung Grand Mosque too. The hotel is very clean and smell good. Facilities are outstanding — I love the open-air swimming pool. The staff are very nice and friendly! I definitely would recommend this hotel to my friends — or even to anyone.
        Reviewed June 15, 2018
        8.4
        Excellent
        Hasan from Indonesia
        Family with young children
        Classic Room with 2 Single Beds
        Stayed 2 nights in March 2018
        Poor parking space”
        This is a brand new hotel, all still new but still have a lot of home work to improve. Water heater not work properly, difficult to adjust the water temp. Parking space is really limited and I will say is not balance between room and parking lot + is there an event then... only have 2 lift for 15 storey hotel, so u need bit patient. overall still good to stay in here, due to location is perfect
        Reviewed March 20, 2018
        8.0
        Excellent
        Zuraini from Malaysia
        Couple
        Classic Room with 1 Queen Bed
        Stayed 4 nights in January 2019
        Great view”
        spacious room and clean. great location and rooftop pool are great
        Reviewed February 07, 2019
        4.4
        Welly from Indonesia
        Group
        Classic Room with 2 Single Beds
        Stayed 1 night in January 2019
        NOT SECURE 4* HOTEL”
        Very disappointed with this hotel. This is my 1st experienced stay in 4* star hotel but not secure, other guest can enter my room..
        Reviewed January 24, 2019
        Thank you for taking the time reviewing our hotel. We appreciate your feedback as it helps us to focus on what is important to our guests. It is concerning and very disappointing to read about your experience. I personally do apologize for the discomfort experience during your recent stay, and this doesn't reflect our commitment towards our guest. I have taken it up with the departments concerned, and will use this to increase our training efforts, to avoid the same experience happen again in the future. Once again we thank you for your valuable feedback. My team and I look forward to the opportunity of being at your service and welcome you back in the near future
        Responded February 01, 2019
        Hotel Mercure Bandung City Centre
        12345
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        Hotel Mercure Bandung City Centre
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        Experiences on Agoda. Because your room is just the beginning.

        • Excellent location
        • Museum of The Asian-African Conference
        • Bandung Train Station is within 1.42 km