keep up the good customer service!”

Mercure Bandung City Centre is a new and hip place to stay in. It wasn't too expensive but I don't consider it very cheap either. But since it is new, I didn't mind paying the amount that I did. The decor of the hotel is modern and very pleasant. The room was quite spacious, and the bed very comfortable. I also spent considerable time at the pool, which was not very big but sufficient to do some laps. The deck chairs did not have cushions so they tend to get a little hot under the sun but you could get a towel and use that to lay on. When it got too hot, the couch and chairs in the shade were very comfortable. I most enjoyed the service provided by the staff, who were always friendly and helpful! And I'm not only talking about people at the front desk. The servers in the restaurant were awesome, so were the guys at the pool, and the housekeeping staff! However, because it is a new hotel, it has the expected teething problems. The most jarring problem that stood out to me was the breakfast in the hotel cafe. For 4 mornings, I only enjoyed the congee and the egg station, because they were the only hot food available (there was also soto in a boiling pot but I did not eat that). The other food, like the fried noodles, fried rice, vegetables etc that were in food warmers were cold because the heaters were not turned on. That defeats the purpose of putting the food in the warmers... I had dinner in the restaurant at the first night as well and the food took a very long time to come as well. But the staff were so nice that I didn't mind the wait too much. Continue to improve, Mercure Bandung City Centre! I might come back again.

Good New Hotel & Strategic Location”

The location is superb in city centre, we can walk anywhere to the good eateries, museum KAA, coffee house, and mini market nearby. A very good new building, spacious lobby and room, fast service during checking and check out, complete amenities, really enjoyed our days spent in Mercure City Centre. Note: please put more info on the swimming pool's depth. My kid was nearly drowned at the edge of adult pool. Many people thought the 'Jacuzzi' like corner was shallow, not too deep and good for children, actually after the shallow steps, the next one was deep for toddlers. When my kid screamed 'mommy' then I entered the pool with my complete clothes on, saved her, then rushed her to the corner of the pool that the actual children pool was located there. Few hotel guests that present there, just knew about it too. Thank God my kid was okay that day.

Pandemic staycation”

It was my second stayed at Mercure city center Bandung hotel. Overall there's a lot positif enhancement. But, for swimming pool, the water was too cold. Especially in rooftop, so windy too. Maybe your management could have one a warmth water rooftop pool. So the kids much more have fun and joy in there.

Good Price, Strategist Location”

This hotel location in city center, room is clean, parking space is not really spacious. Overall OK with Mercure standard cleanliness :) Happy to stay in Mercure Bandung City Centre

Excellence Service and Very Clean Room”

I booked this hotel for my parents’ holiday accompanied by my sister as I’m not in indo. They all happy with overall. Excellence service, friendly staff and very clean room. The breakfast in the second morning also great, they sent me the photos. Definitely I will stay here as well when I go to Bandung. Thanks for your services, Mercure !!! - Tetha - Sydney, Australia

When you have business in Bandung”

The hotel was literally located in the city center of Bandung. With business centers and offices around the block. The view is not the best but still enjoyable. The comfort and cleanliness was above average. Highly recommended if you plan to stay on business trip or if you wish to see the city center most of your time there.

Great Experience”

The hotel cleanliness got #AllSafe certificate so we're sure to rented two hotel rooms. The hotel is very strategic on the city centre and not far from many food seller's! The staffs were very friendly and we got checked in right on time! Awesome, might repeat the next time I go to Bandung. Thank you!

Affordable hotel with fantastic facilities!”

The hotel is located in city centre that make easy to travel to anywhere — close to Bandung Grand Mosque too. The hotel is very clean and smell good. Facilities are outstanding — I love the open-air swimming pool. The staff are very nice and friendly! I definitely would recommend this hotel to my friends — or even to anyone.

Great ”

1. The location was very strategic, right in the center of the city, close to alun alun kota bandung and musem asia afrika. 2. The room was spacious, clean, and comfort. 3. I think, they should provide proper towel especially for suite room. 4. The breakfast was spread and delicious. 5. I ate in the restaurant twice and ordered the same steam boat. First, they provide 3 pcs prawn in my steam boat. But second order, they give me none of prawn. It was so unpredictable 😂 6. The staff was excellent and very helpful. 7. The roof top pool was truly amazing and beautiful.

Lokasi ditengah kota yg strategis, view dari dalam kamar bagus, menu sarapan cukup variatif & enak ”

Infinity pool dengan city view yg indah, berenang sore hari menjelang malam disini seolah2 seperti Bandung rasa Marina bay sand Singapore. Rooftoop bar pool side nya bikin betah utk bersantai dgn teman / keluarga. Menu makanan sarapan cukup variatif dan enak. Lokasi hotel strategis, disekeliling hotel banyak cafe, resto & minimarket. Staff ramah & menyenangkan.

Comfortable room, good service, and variety breakfast”

Feeling good staying at Mercure Bandung City Centre. Clean & comfortable room. Staffs are polite and providing good service. Breakfast got variety choices of food. Nice city view from roof top swimming pool. The only one weakness is water pressure a bit low at shower.

Modern hotel in bandung, totally worth it.”

I have a very pleasant stay in this hotel. the staff are helpful, the room is clean and good. The rooftop pool is amazing, you can see the view of bandung city and mountain. Breakfast is okay for the reasonable price. Overall, satisfying. recommended!

Nice hotel”

stayed for 1 night in superior room. Superior is in the corner so it got great view from two sides. the room itself is just okay. it was clean when i checked in, clean sheet, clean bathroom. the aircon not blowing hard enough to fight the heat from large windows. the bathroom door also a little broken, it cannot closed perfectly. the showering experience also not great. while i already use rain shower, but the water is spreading and very stingy, the water also flowing out from the shower area. it is easy to reach here by car from city center but not the other way because it is a one way street. alot of place to eat around the hotel, got minimarket across the hotel. the parking area is small, i was so lucky to get 1 because it was long weekend and the hotel is fully booked, plus it got wedding ceremony. the view from rooftop is amazing, great place to hang out. the breakfast was good and safe for new normal. overall it was great hotel, great location and great staff.

Good value for money hotel in Bandung”

We enjoyed our stay in Mercure City Centre Bandung very much. Room was clean, the staff friendly. Breakfast was good and the pool side bar on the top floor was excellent. Truly great place to be in Bandung.

Excellent”

great location near from the Historic Asia-Africa conference museum ,Bandung Mosque city square , Braga Street Governor Office aka Satay Building , the good things is the hotel is new, the room is spacious, the rooftop pool is relatively small but has a great view of mountains , the only downside is the soundproofing in the room you can hear the laugh and sound of water from the guest who stay at the room beside you.

Very good”

it was nice and clean room, however the location is a bit far from the main city. Though, it was a memorable experience staying at Mercure Bandung City Centre

nice Place”

Very recomended Place for family, nice pool with city view. strategic place in center bandung city. My suggestion for pool, need warm water.

Our go to Hotel”

Room was ample and cozy (especially the suite), shower water pressure is adequate, staff was very attentive, room dining was above average, location was spot on. We always return to this hotel whenever we go to Bandung. The only down side is, there's only two elevators. Even the staff use the same elevators. And also when the hotel is busy, the parking area is also problematic.

Recomended hotel”

I stayed here for 3 night, the room is clean, hot water good, the breakfast delicious and many choices, I tried the pool in the rooftop is very awesome to look, good hotel for stay. I will comeback here if I have to stay in bandung again.

Exceptional”

spacious and comfortable room, helpful and friendly staff. Though location is not in the heart of Bandung, but it was close to my meeting place